Photoshop CS3 - Program error. Crashes when working off active desktop
Unprovoked my version of photoshop CS3 has suddenly started to crash whenever I click off the active workspace (for example clicking on my desktop or moving into the dock).
After force quitting the application I can open photoshop again and continue working until I move onto another application or select any function outside photoshop. Then it crashes again.
Tried reinstalling but with no improvement.
OSX 10.5.2
G5 mac
lots of memory.
Thanks.
Any help or advice is appreciated.
Leopard is really sucky isn't it?
Similar Messages
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Photoshop CC: program error occures when working with videos
Whenever I'm trying to trim a video in Photoshop CC I'm running into this error:
"Could not complete your request because of a program error"
I can't close it by clicking "okay", so I have to close photoshop via task manager.
- I also came across this error when I was trying to duplicate a text layer while working with a video.
- When I was using Photoshop CS6 several months ago trimming videos worked fine.
- I've tested if the problem appears on my laptop (Win7, i5, on board intel hd graphics) in Photoshop CC, and it does not!
- I've deinstalled all Adobe Products (and their plugins) and ran Adobe Creative Cloud Cleaner without any errors, then reinstalled Photoshop CC.
- I restored my preferences.
- My graphic board drivers are up to date.
- My computer is a Windows 7 (64 bit) Home Premium, Intel Core i7-2600 CPU @ 3.40 GHz, 16 GB RAM with a NVIDIA GeForce GT 520 graphic board.
I honestly don't know what's the matter. Unfortunately I couldn't find any other thread with the same problem.
Hope you'll be able to help
Thanks in advance!OK. I suspect you might have run into one of the Mavericks bugs then. I would certainly expect your system to handle 720 without complaining.
Apparently Adobe have made Apple aware of these bugs, and have no more control over rectifying them.
Try Google with 'Photoshop cc video Mavericks'
http://forums.adobe.com/message/5826052
I am not aware of any workarounds, but I use a PC and use PremPro for video anyway, but that's not to say there isn't one. If this thread doesn't bring you an answer, start a new one with a subject line something like:
Video Editing Problems with CC and Mavericks -
Since upgrading to Leopard I run Photoshop CS3 and I get a programming error message. I say OK and continue working. It also happens when I use the text tool.
Anyone else? Solutions?Hello,
First try emptying your cache in your home directory folder (Home>Library>Caches). Trash everything located in the folder except the folder itself. Quit Photoshop if open and try again.
If that does not work, try deleting the preference file(s) for Photoshop (make sure Photoshop is closed).
If the above did not work at all, then I recommend uninstalling and reinstalling Photoshop CS3.
I hope this helps!
Jason -
Photoshop gives "Program Error" when I try to open files while VPN
I think this may be a new one. While VPN on my company network, Photoshop CS cannot open any files. Either drag and drop, double click or even file open command. You get the clock and the message "failed to open because of a Program Error.... " or something close to that. I'm sure it says Program Error though. Works fine if I'm not VPN but soon as I'm on it stops opening files or even creating a new blank canvas gives that error. I checked Adobe forum and nothing there to find about this one. Anyone else have this happen?
Hi, SSI.
1. What VPN client are you using?
As a guess, your VPN client may be blocking a port that PS CS may use for license verification over the Internet. The fact that it works AOK when not using the VPN would tend to support this hypothesis. As to what port it may be attempting to use, I can't say, but you may be able to find this out from Adobe and then work with your firm's networking staff to see if this port can be opened for use when the VPN is active.
2. You noted that you "checked Adobe forum and nothing there to find about this one." Did you post to the Adobe Photoshop forum? If not, I recommend doing so.
3. You wrote: "You get the clock and the message "failed to open because of a Program Error.... " or something close to that. I'm sure it says Program Error though."As FYI, in cases such as this, copying down the exact text of the message is helpful.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X -
Every CC program is crashing when i try to open a File.
Hello everyone,
we use Photoshop, Illustrator, Indesign and Dreamweaver in the newest version.
Since this morning every one of these 4 programs is crashing when i try to open a file with "File -> Open".
When i open the file with a double click over the explorer it works without any error.
I renamed the folders under "C:\Users\[Username]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014" but no success.
What can i do in this case?Moving the discussion to Photoshop General Discussion.
Thanks,
Atul Saini -
Photoshop CS3 Initialization Error
Successfully installed & activated Photoshop CS3 on a new PC with a fresh Windows 7 Pro 64bit installation, along with Photoshop CS3 10.0.1 & Bridge CS3 2.1.1.9 updates. Bridge runs fine, but Photoshop returns the following error when attempting to launch the program, "Could not initialize Photoshop because of a program error." Attempted to resolve by the following steps:
Remove/reinstall CS3 in root directory
Remove/reinstall CS3
Disable TWAIN driver
Downloaded & installed latest NVidia video card drivers.
Noticed the following message in PSErrorLog.txt every time Photoshop CS3 is launched, "2013:10:31 09:41:33 : ..\..\sources\OWLPanelManager.cpp : 1602 : REQUIRE failed" Downloaded & installed AdobeOwl.dll for this reason, but without success.
ALM.log prinout indicates that several steps failed, but I do not know whether this is a problem or how it might be resolved:
2013-10-31 09:08:41 [4064] ALM: _info_: ==========================================
2013-10-31 09:08:41 [4064] ALM: _info_: Start ALM 2.1 Release (build 2.1.2.1082)
2013-10-31 09:08:41 [4064] ALM: _info_: TYPE = 1
2013-10-31 09:08:41 [4064] ALM: _info_: GUID = License-GUID-Photoshop-CS3-Win
2013-10-31 09:08:41 [4064] ALM: _info_: LANG = en_US
2013-10-31 09:08:41 [4064] ALM: _info_: Load AdobeConfig (version = 1.3)
2013-10-31 09:08:41 [4064] ALM: _info_: Use Serial Number In PCD
2013-10-31 09:08:42 [4064] ALM: _info_: Find License (type = 0x01, property = 0x00, status = 0x00)
2013-10-31 09:08:42 [4064] ALM: _info_: Start License Session Succeed!
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Photoshop_Premium (version = 10.0) Failed (status = -5)
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Photoshop_Standard (version = 10.0) Succeed
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Bridge_Base (version = 2.0) Succeed
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Bridge_CameraRaw (version = 2.0) Succeed
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature MobileCenter_Base (version = 1.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: ==========================================
2013-10-31 09:18:20 [3180] ALM: _info_: Start ALM 2.1 Release (build 2.1.5.1504)
2013-10-31 09:18:20 [3180] ALM: _info_: TYPE = 2
2013-10-31 09:18:20 [3180] ALM: _info_: Start License Session Succeed!
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_Base (version = 2.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_Base (version = 2.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_ColorSettings (version = 2.0) Failed (status = -5)
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_CameraRaw (version = 2.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_PhotoshopElements (version = 2.0) Failed (status = -5)
2013-10-31 09:18:45 [3180] ALM: _info_:
2013-10-31 09:18:45 [3180] ALM: _info_: End License Session!
2013-10-31 09:18:45 [3180] ALM: _info_: End ALM
2013-10-31 09:18:45 [3180] ALM: _info_: ==========================================
AMT.log report is as follows:
2013-10-31 09:41:20 [3264] AMT: START SESSION, library version 1.0.0.1082,46.278103
2013-10-31 09:41:20 [3264] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\ [en_US]
2013-10-31 09:41:20 [3264] AMT: Adobe License Manager version 2.1 (build 2.1082) RELEASE
2013-10-31 09:41:20 [3264] /AMT0069688654/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0194694755/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0073107491/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0087759331/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0051932803/ License-GUID-Photoshop-CS3-Win
2013-10-31 09:41:20 [3264] /AMT0186350190/
2013-10-31 09:41:20 [3264] /AMT0013778542/
2013-10-31 09:41:20 [3264] /AMT0141832179/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT
2013-10-31 09:41:20 [3264] /AMT0166617427/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT\application.sif
2013-10-31 09:41:20 [3264] /AMT0268432926/ 91198956814627932656
2013-10-31 09:41:20 [3264] /AMT0172021198/
2013-10-31 09:41:20 [3264] /AMT0201805758/
2013-10-31 09:41:20 [3264] /AMT0013754766/
2013-10-31 09:41:20 [3264] /AMT0088421566/
2013-10-31 09:41:20 [3264] /AMT0171050355/
2013-10-31 09:41:33 [3520] AMT: START SESSION, library version 1.0.0.1082,46.278103
2013-10-31 09:41:33 [3520] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\ [en_US]
2013-10-31 09:41:33 [3520] AMT: Adobe License Manager version 2.1 (build 2.1082) RELEASE
2013-10-31 09:41:33 [3520] /AMT0069688654/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0194694755/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0073107491/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0087759331/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0051932803/ License-GUID-Photoshop-CS3-Win
2013-10-31 09:41:33 [3520] /AMT0186350190/
2013-10-31 09:41:33 [3520] /AMT0013778542/
2013-10-31 09:41:33 [3520] /AMT0141832179/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT
2013-10-31 09:41:33 [3520] /AMT0166617427/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT\application.sif
2013-10-31 09:41:33 [3520] /AMT0268432926/ 91198956814627932656
2013-10-31 09:41:33 [3520] /AMT0172021198/
2013-10-31 09:41:33 [3520] /AMT0201805758/
2013-10-31 09:41:33 [3520] /AMT0013754766/
2013-10-31 09:41:33 [3520] /AMT0088421566/
2013-10-31 09:41:33 [3520] /AMT0171050355/
Any suggestions to resolve this dilemma are appreciated.I managed to resolve the Photoshop CS3 initialization error by reinstalling Windows 7 Pro 64-bit from scratch. This took a lot of time, but it amounted to less effort than I had spent troubleshooting the problem.
-
Photoshop Elements 10 Mac crashes when opening images
As the title says Photoshop Elements 10 Mac crashes when opening images! I cannot understand why this is happening as i've never had any issues with it before.
Below I have copied and pasted the crash report in the hope someone can decypher it and tell me why this is happening.
Any help is greatly appreciated.
John
Crash Report:
Process: Adobe Photoshop Elements Editor [23272]
Path: /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 10.0 [20110831.m.17215] (10)
Code Type: X86 (Native)
Parent Process: launchd [128]
User ID: 501
Date/Time: 2013-07-10 16:44:09.374 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 253101 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 39109 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
VM Regions Near 0xc0000000:
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
-->
CG shared images 00000000c0001000-00000000c0009000 [ 32K] rw-/rw- SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PhotoshopElements 0x00b52164 start + 7972992
1 com.adobe.PhotoshopElements 0x00b53103 start + 7976991
2 com.adobe.PhotoshopElements 0x0002889e 0x1000 + 161950
3 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
4 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
5 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
6 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
7 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
8 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
9 com.adobe.PhotoshopElements 0x00028b34 0x1000 + 162612
10 com.adobe.PhotoshopElements 0x004906c1 start + 888285
11 com.adobe.PhotoshopElements 0x00f6f3a4 start + 12286656
12 com.adobe.PhotoshopElements 0x00f70120 start + 12290108
13 com.adobe.PhotoshopElements 0x00f6d1e1 start + 12278013
14 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
15 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
16 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
17 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
18 com.apple.HIToolbox 0x9323bb17 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 491
19 com.apple.HIToolbox 0x932c8fad HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 551
20 com.apple.HIToolbox 0x932c9048 HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 706
21 com.apple.HIToolbox 0x932c7ff9 HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 333
22 com.apple.HIToolbox 0x932b8ea5 UpdateControls + 182
23 com.apple.HIToolbox 0x93235f00 HandleWindowEvent(OpaqueEventRef*) + 369
24 com.apple.HIToolbox 0x9320d851 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 110
25 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
26 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
27 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
28 com.apple.HIToolbox 0x93235655 SendEventToEventTarget + 88
29 com.apple.HIToolbox 0x934d844b SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 205
30 com.apple.HIToolbox 0x9324388c PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 470
31 com.apple.HIToolbox 0x9323a63c WindowData::PrepareForVisibility() + 232
32 com.apple.HIToolbox 0x932394e8 _ShowHideWindows + 484
33 com.apple.HIToolbox 0x932392ff ShowHide + 44
34 com.adobe.owl 0x02f28d10 OWLThemeAddBrush + 6524
35 com.adobe.owl 0x02ff6aba OWLDocumentCreateNonComposite + 18152
36 com.adobe.owl 0x02ff7520 OWLDocumentCreateNonComposite + 20814
37 com.adobe.owl 0x02f27928 OWLThemeAddBrush + 1428
38 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
39 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
40 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
41 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
42 com.adobe.owl 0x02f2762d OWLThemeAddBrush + 665
43 com.adobe.owl 0x02f28ef3 OWLThemeAddBrush + 7007
44 com.adobe.owl 0x02ff7039 OWLDocumentCreateNonComposite + 19559
45 com.adobe.owl 0x02ff9418 OWLDocumentCreateNonComposite + 28742
46 com.adobe.owl 0x02ff958c OWLDocumentCreateNonComposite + 29114
47 com.adobe.owl 0x0300bfc1 OWLWorkspaceBookmarkSnapshot + 25517
48 com.adobe.owl 0x02f3dbfe OWLPaletteGetIcon + 536
49 com.adobe.owl 0x02f62318 OWLWidgetShow + 370
50 com.adobe.PhotoshopElements 0x00f6cfee start + 12277514
51 com.adobe.PhotoshopElements 0x00f66aa1 start + 12251581
52 com.adobe.PhotoshopElements 0x00f6b592 start + 12270766
53 com.adobe.PhotoshopElements 0x00437ba1 start + 524989
54 com.adobe.PhotoshopElements 0x0042198f start + 434347
55 com.adobe.PhotoshopElements 0x004220c5 start + 436193
56 com.adobe.PhotoshopElements 0x0042658d start + 453801
57 com.adobe.PhotoshopElements 0x004257a5 start + 450241
58 com.adobe.PhotoshopElements 0x0041c32f start + 412235
59 com.adobe.PhotoshopElements 0x0041c4a7 start + 412611
60 com.adobe.PhotoshopElements 0x0041b076 start + 407442
61 com.adobe.PhotoshopElements 0x005e4fa9 start + 2283205
62 com.adobe.PhotoshopElements 0x005e5042 start + 2283358
63 com.adobe.PhotoshopElements 0x003b79e6 start + 258
64 com.adobe.PhotoshopElements 0x003b790d start + 41
Thread 1:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x949c59ae kevent + 10
1 libdispatch.dylib 0x96c01c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x96c017a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x931cbaf0 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b839900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b832650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0b839966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x949c28e6 mach_wait_until + 10
1 libsystem_c.dylib 0x931cac10 nanosleep + 375
2 com.adobe.PSAutomate 0x1c2086cb ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1c20872b ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1c1e18be ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1c2089eb ScObjects::Thread::go(void*) + 239
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 13:
0 com.adobe.PhotoshopElements 0x016ae067 sqlite3_file_control + 18162
1 com.adobe.PhotoshopElements 0x016c54da sqlite3_open + 18285
2 com.adobe.PhotoshopElements 0x016c92fb sqlite3_step + 56
3 com.adobe.PhotoshopElements 0x0165acc2 sqlite_result::advance() + 234
4 com.adobe.PhotoshopElements 0x01658dc3 dbl::sqlite_implementer::exec_sql(dbl::sql_t const&, boost::shared_ptr<boost::function<jtb::progress_result ()> >) + 481
5 com.adobe.PhotoshopElements 0x016572a9 dbl::sql_t::begin_internal(boost::shared_ptr<boost::function<jtb::progress_result ()> >) const + 319
6 com.adobe.PhotoshopElements 0x019fd3dd dbl::sql_t::begin() const + 45
7 com.adobe.PhotoshopElements 0x01241fd2 start + 15247086
8 com.adobe.PhotoshopElements 0x01249aad start + 15278537
9 com.adobe.PhotoshopElements 0x0124aff4 start + 15283984
10 com.adobe.PhotoshopElements 0x0124b14a start + 15284326
11 com.adobe.PhotoshopElements 0x01638421 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x931395b7 _pthread_start + 344
13 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001bb8 ebx: 0x00001bb8 ecx: 0x00001bb8 edx: 0x00000000
edi: 0x1c60a8d0 esi: 0x00000001 ebp: 0xbfffc8d8 esp: 0xbfffc810
ss: 0x00000023 efl: 0x00010203 eip: 0x00b52164 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xc0000000
Logical CPU: 1
Binary Images:
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0x17a5f000 - 0x17acdfd7 + (???)
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0x947b8000 - 0x947befff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x947bf000 - 0x947c0fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x947c1000 - 0x948a2fff libcrypto.0.9.8.dylib (47.1) <E4820342-4F42-3DEB-90DB-DE5A66C5585E> /usr/lib/libcrypto.0.9.8.dylib
0x948a7000 - 0x948c7ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x948d6000 - 0x9498afff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9498b000 - 0x949affff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x949b0000 - 0x949caffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x949cb000 - 0x949ceffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x949cf000 - 0x94a79fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x94a7a000 - 0x957b2ff7 com.apple.QuickTimeComponents.component (7.7.1 - 2599.31) <A0445D02-A1C1-3D40-8219-D8EA6B28811C> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
0x957b3000 - 0x957b7ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9585e000 - 0x9591cff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9591d000 - 0x95967ff7 com.apple.framework.CoreWLAN (3.3 - 330.15) <74C4B50F-7016-341F-8261-D379B8F0CC97> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x95968000 - 0x95999fff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x9599a000 - 0x95ab2ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x95ab3000 - 0x95ed0fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x95ed1000 - 0x95edafff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95edb000 - 0x95f10fff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x95f11000 - 0x95f1fff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x95f20000 - 0x95f65ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x95f66000 - 0x95f74ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x95f75000 - 0x95fa2ffb com.apple.CoreServicesInternal (154.3 - 154.3) <A452602B-67CB-39C4-95EB-E59433C65774> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x95fa3000 - 0x9615fffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x96160000 - 0x96251ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x96252000 - 0x968deff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x968df000 - 0x96971ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x96972000 - 0x96988fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x96989000 - 0x96993fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServicnealeh,
The story is a bit complicated. Here is the whole tale in sequence. I bought a new camera. Images from the new camera would not import into my copy of PSE 10. I contacted adobe to see if there was a patch and was informed that I needed to upgrade to PSE 12. I got PSE 12 and installed it only to find out that the Organizer would not display anything on my computer. I contacted adobe and learned that I needed to upgrade my operating system to Mavericks. Since my computer was a 2007 model and 7 years old, it could not be upgraded to Mavericks. I bought a new computer. When the new computer arrived, I transferred all of the files, photos and applications from the old computer to the new computer. My photos were all then in a catalog in PSE 10 on the new computer.
I uninstalled PSE 12 from the new computer and re-installed it from the disc onto my new computer. Then I imported the catalog from PSE 10 to PSE 12. So I had the opportunity to “upgrade to Mavericks and try to use PSE 12” but I decided to reinstall. My answer is that I bought a new computer with Mavericks and added PSE 12 fresh by reinstallation.
I noted that none of the videos are in any stack. I reviewed my videos and if there was no thumbnail, I played the video to create a thumbnail. There were maybe eight videos without a thumbnail. The system had produced thumbnails for most of the videos. All of the videos now have thumbnails. I will try to operate normally for a few days before I try deleting the thumbnails from the catalog. Let me see if things will work with the thumbnails complete. -
Photoshop Elements 12 Organizer crashes when importing m2ts files
When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files. When I debug it I get:
Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
Is there a way for me to import m2ts files successfully? If not, then is there a way to skip importing these files.I do not have any version of Premiere Elements installed.
I never removed any files. This is a clean installation from a couple months ago when I got my new hard drive.
That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
size: 1.61 Mb
Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
My machine/OS specs:
Windows 8.1 Pro x64
16 GB ram
Intel Core i7-3770K 3.5 GHz cpu
Samsung solid state drive with 250+ Gb free -
Photoshop CS3 is now closing when I attempt to save any file on our network.
Photoshop CS3 is now closing when I attempt to save any file on our network.
This has been occuring for the past few months. I have 8 years with this not happening on this machine and this network. I now have to save to my desktop, then move the file to the correct folder, re-open it and work from there. Any ideas to fix this??Hi Andy,
This workflow might be working for you however it is not the ideal or correct workflow.
Please refer to below article.
https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop-cs5.html
Photoshop is not supported while working with network drives. I would recommend an external or a local drive instead.
Thank you for posting on Adobe Forums. -
A critical program error occured when running a workbook
Some end users get a critical program error occured when running a workbook when they want to make selections.
In the trace they get the following message
System.ArgumentException: Item has already been added. Key in dictionary: "44ABATDK7TYM365CYLQ0VDKU6" Key being added: "44ABATDK7TYM365CYLQ0VDKU6"
This happens only on some PC clients !
Thanks for any help !
IvanHi Vid,
Thanks for your suggestion.
I am using a different patch i.e.
BI AddOn 7.X (based on 7.10), Support Package 5, Revision 1083
and it helps to solve my problem.
Cheers. -
My Photoshop Creative Suites Premium crashes when I try to print a document. WHY?
My Photoshop Creative Suites Premium crashes when I try to print a document. WHY? Why can I not print anything? I have to save it and then print it with Preview.
Nobody can tell you anything without proper system info or other technical details like printer used, print settings and so on.
Mylenium -
Adobe Crashes when working/editing PDF's
adobe crashes when working on certain PDF's that require editing. Have updated to latest 11.0.09. Hangs when trying to save file. Didnt do it with previous versions. Running W8.1 Pro.
File has been saved to Desktop, and C:, still does not work. Seems to not mater where we edit the forms from, it crashes occasionally when we edit, but always when we save or save as. Tired downloading from IE, Chrome and Firefox.
Running 11.0.09, Im running .08 on another computer which works fine perhaps I should roll back to a previous version?
Have also tried running AcroRd32.exe in difference compatibility modes (W7) to no avail.
Definitely using Adobe Reader. -
Dreamweaver CC constantly crashing when working with BC
Hi,
Dreamweaver CC is constantly crashing when working with BC. I had lots of contact with the support, my issue is at tier2 already, I had telephone-support several times, we had lots of possible solutions. Nothing worked.
DW CC is crashing as often as CS6 did and it only happened when working with a BC-site. Whenever uploading to BC, there is a 30% chance that DW crashes. When having stopped working with DW for a few minutes (like doing something in PS) DW crashes in every case. 100%. As this must have something to do with BC, I urgently beg to check the integration of BC into DW or check the connection-mode.
Here are my Specs:
- iMac with latest OS
- Adobe CC (latest )
- German
-DSL 1500 b/sec-connection
I tried saving the sites root folder on a NAS and on local harddrive. I tried with or without german Umlaute , no difference.
Sometimes I can cancel the upload-message and redo, then its working (75%).
As I seem to be the only one having this problem, I completely reinstalled the system and CC, but the problem still exists.
I would really appreciate any help or support from Adobe, although I must say, they already did a lot, but unfortunately my problem is not solved.
By the way, several dialogs with "dont show message again"-ckeckboxes simply come again, no matter whether box is checked or not.
Writing uppercase I (shift-I) insert content of clipboard and writes an uppercase I. (weird?)I have had the same problem.
Had Dreamweaver support on the phone yesterday, after receiving this email:
Please try resetting the preferences for Dreamweaver. Follow the steps given below.
/Users/Your User Name/Library/Preferences/Adobe Dreamweaver CC Prefs
/Users/Your User Name/Library/Preferences/com.adobe.Dreamweaver.13.0.plist
/Users/Your User Name/Library/Application Support/Adobe/Dreamweaver CC
/Users/Your User Name/Library/Application Support/Caches/ com.adobe.Dreamweaver.13.0
Macintosh /Library/Preferences/ Application Support/Adobe/Dreamweaver CC Prefs (if any)
Macintosh /Library/Preferences/com.adobe.Dreamweaver.13.0.plist
Note: Follow the help doc to access user library.
If this does not help can you please send me details below to isolate the issue further.
1) Step by step workflow to reproduce the issue.
2) Is this happening with multiple files? Few sample files to test the issue at my end.
3) Complete System Information file of the computer having issues.
4) Were there any H/w or S/w changes applied on the computer having issues. Since when are you getting this issue?
5) Is the user on domain account or local user? Do they have admin rights?
6) You BC site details, including FTP address, Login credentials.
After our telephone conversation:
I deleted all sites.
I have completely deleted all versions of Dreamweaver, deleted all preference files and reinstalled Dreamweaver CC.
It's still happening, so I will be back to them tomorrow.
Sorta glad it's not just me!! -
opening our program after payment when account is active but the dialog box says free trial has expired
Has it ever been shown as fully licensed on this computer? Or has it just been showing a free trial countdown, which you ignored and it has now run out?
-
Photoshop CS3 crashing when working on image with layer mask
I've never had problems with Photoshop CS3 (or any other version) until now.
Here's the problem:
I created an image that has a layer mask applied to it. The image is saved in one layer (named Layer One) but not flattened in order to retain a transparent background. So far so good.
But when I try to exapnd the canvas or make other changes to the image, it crashes. Repeatedly.
Do I have to apply the mask (and thus give up the transparency) to prevent crashes?
I did find a workaround. Applied the mask, made a cast drop shadow (which is what I was after all along), then copy-and-pasted the drop shadow into the original layer-masked image with transparent background.
But is this the only way? Am I experiencing a bug or is something else wrong?
Thanks!You create a new user account
and it will show you where the corruption is. in the old user account or in the system or application.
It a method of troubleshooting.
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