Photoshop elements 11 stops working when i try to use collage please help....
As per title
Hi
I am having the same problem as dbobby.
The error message shows up quite quickly, you don't see any of the layout outlines being created.
I have tried all of the solutions listed on this stream of posts and none of them have helped.
I had PSE11 installed on a Win XP machine and I have talked to a friend who has PSE 11 installed on a Win 7 machine and going to the 11x8.5 composite layout caused the program to crash in both cases. So it appears this is not an isolated problem.
Here is the crash info and my system info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 11.0.0.0
Application Timestamp: 503fe13a
Fault Module Name: PhotoshopElementsEditor.exe
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 503fe13a
Exception Code: c0000005
Exception Offset: 00c4d546
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Elements Organizer 11.0.0.0
Core Version: 11.0 (20120830.r.32025)
Language Version: 11.0 (20120830.r.32025)
Current Catalog:
Catalog Name: Elements 11 main catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\Elements 11 main catalog\
Catalog Size: 138.8MB
Catalog Cache Size: 1.8GB
System:
Operating System Name: Windows 7
Operating System Version: 6.1 Service Pack 1
System Architecture: AMD CPU Family:15 Model:4 Stepping:2 with MMX, SSE Integer, SSE FP
Built-in Memory: 6GB
Free Memory: 3GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
H: (HL-DT-ST BD-RE BUS: 1 ID: 1 Firmware: WH14NS40)
Hope this helps to shed some light on the problem.
Thanks
Roger
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Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
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Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
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Exception Offset: 00000000049de322
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Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
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