Photosmart 5524 wireless printing very slow or not printing
I bought a HP 5524 (CX047B) yesterday, and downloaded drivers from HP (Photosmart-5520-series_v12.23.0). It seems today that more recent drivers are available for OSX Mountain Lion 10.8.3, so I am now using HewlettPackardPrint2.13. I used HP Uninstaller before loading the drivers in both cases. Wi-fi signal is good (Apple Time Capsule 4th gen). The printer is intended for use by Mac users on a home network. At the moment it is not working properly.
I have not tried printing a photo yet...I tried printing an email I received (with a diagram) using USB connection, the results are fine. If I print using wi-fi the print job shows 'print file accepted' in the queue...but nothing happens for 2-3 minutes, and then if I am lucky the printer produces the header from the email. The printer then shows a message 'Cancelling' and eventually becomes free.
So at the moment I have a wi-fi network printer that can only be used f you walk your laptop down to it and use USB.
(fyi I have used a HP B209a-m as a wi-fi network printer for 3 years without problems, until it decided not to wotk earlier this week). Suggestions please. Clive Parfitt
This question was solved.
View Solution.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
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I am employed by HP
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View Solution.Hello @sscotti,
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