Photosmart B8550 stopped printing from Win 7 Home Premium

I've had a Photosmart B8550 for several years. It used to print from my Win 7 Home Premuim setup, but won't now. I've attempted several fixes, driver un-installations and re-installations, including what is described in a thread that started on this forum on 7/15/13. The cumulative result is that I can print beautiful diagnostic pages from the HP Solution Center software, but nothing from any application running on Windows, nor a test page from the printer properties page in Control Panel. When I click the "Print Test Page" button on the printer properties page, I see the page flash briefly in the B8500 Series printer queue window and disappear -- but no page is printed. Is there a fix I haven't seen? Does this mean the printer has fried? Is there one last attempt I can make before (probably literally) heaving this one out the window?
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Hello jevaino,
I would like to assist you, but I require more information:
Is your Windows 7 32-bit or 64-bit?
Is the printer connected to the computer using a USB or wireless connection?
Did you try installing the printer software from the CD, download from our website, or built-in drivers on Windows?
Please answer these questions as soon as possible so I can assist you. Thanks.
Mario
I worked on behalf of HP.

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