PIXMA MX860, OS X 10.9.4, OS X 10.10. Printer not printing black
Printer will print black when I print a test page from the printer, but will not print black when I print a selection from either my MacBook (OS X 10.10 Yosemite) or my iMac (OS X 10.9.4 Mavericks). What gives?
I did print a test page from the Canon Utility on my MacBook, and it prints black. Still wondering.
Hi trexnb,
First, please make sure that the installed ink tanks are correct and full of ink. The correct order is:
CLI-221BK
CLI-221M
CLI-221Y
PGI-220BK
CLI-221C
Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:
1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.
2. Open the Paper Output Tray and then open the Output Tray Extension.
3. Press the Paper Feed Switch to select the paper source where you have loaded paper.
4. To print the nozzle check pattern:
4-1. Press the Menu button.
4-2. Select Maintenance, then press the OK button. The Maintenance screen is displayed.
4-3. Select Nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.
4-4. Select Yes and then press the OK button.
The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately.
Examine the nozzle check pattern (example is at bottom of post), and perform cleaning if necessary.
Please perform the following steps to perform a Deep Cleaning:
1. Press the MENU button.
2. Select Maintenance then press the OK button.
3. Press <OK> to select Maintenance.
4. Select Deep Cleaning and press OK.
5. Press OK to select Yes.
The Deep cleaning will be performed. After 2 or 3 cleanings, print another test page.
Does the test page print correctly? If not, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Similar Messages
-
Why does my Pixma-Printer not print the right format of the pdf?
Hello guys,
I have a problem with printing on my Pixma MX925 that only happens in Acrobat Pro and Reader.
If I want to print an A4 document for example, the printer prints only an envelope-sized area or uses the wrong paper. Even if I set the print-settings to the right document-dimension.
It works if i say "print as a picture" but that is not the solution.
Has anyone an idea?printer model?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : ) -
Hi,
I recently bought a Canon PIXMA MX860. I want to print wirelessly via bluetooth from my computer, but an error message keeps on popping up "Error Number : 311 Printer is in use or an error has occurred. If an error has occurred eliminate the cause of the error."
I updated to all the newest drivers. I tried looking at the gutenprint drivers, but I couldn't find one that works with the Canon PIXMA MX860. Any help would be much appreciated!These threads may help:
http://discussions.apple.com/thread.jspa?messageID=10105410�
http://discussions.apple.com/thread.jspa?messageID=9962758� -
Canon PIXMA MX860 driver problems with OSX 10.7.5
Somewhere along the road of updates, I have lost the ability to have my Canon PIXMA MX860 recognize the envelope feeder. Does anyone have a suggestion what I need to do to get all of my printer's functions working again? I am on OSX 10.7.5 with a 17" MacBook Pro. I have also loaded the latest drivers that came from Apple updates.
Tested the Envelope facility in Word 2011 and I was able to print on the envelope loaded in the rear tray.
After I created my envelope I selected the Print button.
This made the normal print dialog appear. I clicked on the Copies & Pages menu and selected Quality & Media.
And from this pane I selected Envelope and Rear Tray. I then pressed Print and the address printed on the envelope.
This test was using the v10.72.1.0 driver for the MX860. -
Canon PIXMA MX860 error message ScanGear
When I click on my Scanner (I put MP Navigator EX in my Dock), the application opens, but then a window opens that states:
ScanGear Searching for Scanners
Do you want the application "MP Navigator EX 2.1 app" to accept incoming connections?
I have to then click "Allow"
Setting can be changed in the Firewall panel of Security & Privacy preferences.
I have gone into the Firewall panel of Security & Privacy and added the scanner and the MP Navigator EX 2.1 app to allow incoming connections; I have also updated all software I could find relative to the Canon PIXMA MX860 on the Canon website.
But every time I try to use my scanner, I have to click on the "Allow" button, as if I never changed the settings int he Firewall panel.
It's not a big deal, just a nuisance to have to keep on clicking the Allow button every time I want to use the scanner. Any thoughts?These threads may help:
http://discussions.apple.com/thread.jspa?messageID=10105410�
http://discussions.apple.com/thread.jspa?messageID=9962758� -
Canon PIXMA MX860 printer on Snow Leopard
After upgrading from OS 10.4.11 Tiger to OS 10.6.4 Snow Leopard, my Ethernet connected MX860 stopped working. The original "PIXMA MX860 series Setup CD-ROM" returned an "unsupported" s/w error when started. After working with a Canon tech for a while and downloading the items below from the Canon web site, the MX860 is back in service and all appears fine. Note: some of the items were only downloaded for completeness and are not needed to drive the MX860 printer & scanner.
DRIVERS:
mx860sosxns10ea7-3.dmg (MX860 series MP driver ver 1.0 for network)
mx860sosxcp102620ea8-2.dmg (MX860 series CUPS printer driver ver 10.26.2.0)
SOFTWARE:
eppexosx322ea8-2.dmg (Easy-PhotoPrint EX ver 3.2.2)
smosx140ea8-2.dmg (Solution Menu ver 1.4.0)
mpnexosx212ea8-2.dmg (MP Navigator EX ver 2.1.2)
BROCHURES AND MANUALS:
mx860sosmosx130us.dmg (MX860 series on-screen manual)Hello and welcome to Apple Discussions.
On OS X Server, you need to use the Server Admin utility (Applications > Server ) to share the local print queue. This requires the Print service to be added/started and then a queue created for the local printer.
Seems unusual that you would want to share a wireless printer from the server. The MacBook 'clients' would still be able to connect directly to this printer without having to connect via the server share so without knowing all the details of your setup it just seems an odd requirement. -
Macbook not printing to my wireless networked Canon MX860
Hi folks,
This is the set up : I have a wireless router (Belkin) connected to the cable modem. My Dell laptop (pc) connects to the internet wirelessly via the router as does my (my wife’s actually) Macbook.
I recently purchased a Canon Pixma MX860 so that both computers could take advantage of this wireless set up.
The Dell had no problem connecting to the printer via the initial setup i.e with USB and then subsequent wireless connection.
The Mac, however, found the various networks no problem, then found the SSID no problem but then could not find the printer on that SSID. Interestingly the LCD on the Canon, which goes into sleep mode after a period of inactivity, lights up again when the Mac is searching for the printer.
I have tried various suggestions such as removing the router to try and connect directly to the printer, setting up with the Dell turned off, reloading the drivers, downloaded the driver wizard from Canon.
Things I haven’t done… I have not set it up as a shared printer; I have not downloaded “Bonjour” because the printer is not directly (via usb) connected to any of the computers. But maybe these things have to be done????
Any suggestions?i can't believe how frustrating this is. I recently converted to a Mac and bought a Mac Book, iMac, Airport Extreme, and this printer. i have installed the canon software numerous times on my iMac to set up the wireless connection. yes, the airport extreme recognizes the printer and i am able to connect to my private and guest networks. the signal strength is good. It's the next part that I'm always stuck at. The Printer settings does not display when i choose More Printers and select Canon IJ Network. I called Apple support and we tried changing my network settings to an unsecured network and it still has the same issue. It was recommended this may be Canon driver issue and advised me to contact Canon. I reset the Airport, changed my network name and password .. i think i tried everything and it still does not work. What was I thinking when i said i wanted to convert to Mac? I can't move forward and connect my macbook or pc yet until I successfully connect the imac. Yes, i installed the latest canon IJ Network tool. of course the USB connection is fine but that defeats the whole purpose if why i bought this printer. please advise how to fix. this is getting very frustrating.
-
My new canon Pixma MX432 printer is not printing. It was printing fine until about ten days ago. I use a Netgear Wireless N router, which is also new. What do I need to do. I get a message when trying to print that says "printer not connected." In addition, my old Gateway laptop will still print fine apparently because it has a cable connection to the printer. Puzzled!
Have you tried rebooting the router? I would unplug it, wait a few seconds, then plug it back in. Be sure you know the password etc. if that doesn't work, try unplugging and rebooting the printer. Good luck!
-
I have PIXMA MG5320 and I am running Win 8. Software cd does not install. I want to scan, but havin
I have PIXMA MG5320 and I am running Win 8. Software cd does not install. I want to scan, but having trouble.
I insert USB stick into USB port on the printer.
I select SCAn and then select USB. I select " <i>" key. I do not find any data on the USB stick.
What gives?
I cannot install the software on Windows 8Hi jvandal,
The CD that came with the PIXMA MG5320 does not include Windows 8 drivers and softare, so you would have to download the drivers and software from our website. Use the following steps to download the drivers and software:
Go to Canon's Support & Drivers website at:
http://www.usa.canon.com/cusa/support/consumer
Enter your model name into the Model Name field, then click GO.
Select your operating system in the Select Operating System and Select OS Version dropdown lists, respectively.
Expand the Drivers section by clicking the red triangle.
Click on the file named MG5300 Mini Master Setup.
After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
Once the download is complete, double-click the file from its download location to begin the installation.
Once complete, click the I Decline Go Back to return to the download page.
Expand the Software section by clicking the red triangle.
Click on the file named MP Navigator EX Ver 5.0.0.
After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
Once the download is complete, double-click the file from its download location to begin the installation.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
PIXMA MG6320 Double Sided Business Cards Not Printing Correctly
I just set up and used the PIXMA MG6320 for the first time. Prints regular prints fine but I tried to use inkjet double sided business cards and something when very wrong. The paper seems the same on both sides. The brand is Avery. Side one prints great but side two prints as if there is a plastic finish on the paper. I left the ink to dry over night and it never did. Also, the image is terrible when it does print. As if its on a slippy surface but the paper seems the same flat finsih on both sides. Its not about double sided printing becasue when I sent side 2 through first, it did the same thing.
First of all double sided printing set-up from Illustrator is something that is very specific to the printer you are using, so you'd need to refer to your printer's user documentation to review the correct settings. Having said that the steps you take are very similar for all printers.
Here are some steps that might be of help:
The easiest way to this is probably to place the front and back of the business cards on two separate artboards, for example Artboard 1 for the front of the cards and Artboard 2 for the back of the cards. Use the Artboards panel (Window > Artobards) add a second artboard of you've not yet got front and back on separate sheets.
In the File > Print dialog box, in the General section ensure that 'All' Artboards are selected or define the Artboards Range to print if you have more than two artboards in your Illustrator file.
You might also want to enable Trim Marks (Marks and Bleed section) so you can easily trim the cards after printing.
You can access your printer specific settings, such as duplex or double sided printing by clicking 'Setup...' at the bottom of the Print dialog box in Illustrator.
Mostly you'll find an option you can enable called 'Double Sided' or 'Two Sided'.
There will also be a second option for either Long Edge or Short Edge binding. For a portrait artboard you'd select Long-edge, for a landscape artboard you'd select Short Edge.
Once you've set the Setup specific to your printer click OK and you'll return to the Illustrator Print dialog box, from where you can now print.
You might need to tweak the position of your 'back' a little if your printer doesn't print perfectly registered.
Cari -
Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.
The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again. -
Pixma Pro-10 prints first print slow
Hello everyone,
I'm looking for some help with my Pixma pro-10 and I'd be eternally grateful if anyone could solve my problem.
I've had the printer for just under a year and in the past 3 months the issue has started happening more often.
The printer intermittently prints slow, and it seems to happen when I change paper sizes. Lets say we're printing multiple copies of the same print, the first one will always print slow, then consecutive versions always print at normal speed.
My set up is MacBook Air 2GHZ 8GB RAM running latest version of Yosemite 10.0.2
I have tried:
Reinstalling printer driver by resetting printing system in system prefs.
Reinstalled canon print studio pro.
Changed USB cables
We have two macs and its the same on both macs.
It happen's when we print PDF's from preview so we're thinking its not specific to canon print studio pro.
We genuinely only ever use canon inks.
I have contacted Canon and they suggested sending it away for repair which is an option but I want to exhaust every avenue before I do that. It just seems like a software issue somewhere and it making me tear my hair out, haha.
Thank you so much for any help anyone is willing to give.
Regards,
MarkMark
It is possibile the printer is faulty. No doubt. You know, anything made by the hand of man...............
But you probably have the exact same software, drivers, on either and each machine. I still think I would go there first. It is going to be a pain to mess with getting the printer to a service person if it truly is the culprit. You need to be sure.
EB
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6 -
PIXMA MP 530 will not print with win7 64 PC
My PIXMA MP 530 is connected via usb through a Linksys EA 6500 usb router. There are two PC's connected wired in this network. One uses Windows 7 32 bit and the other uses Windows 7 64bit. Cisco VUSB software is used to connect the two PCs to the printer. The Windows 7 32bit PC connects and prints fine but the 64bit PC says it is connected but will not print. I have updated the drivers and no luck. I have talked with Cisco tech service but couldnt resolve my problem and said I would need to buy a new printer. The 64bit PC does print when shared through the 32bit PC. Can this be fixed or go with a new printer?
Hi VlcV50,
If Linksys is saying the only way to fix the issue is to upgrade the printer, I would have to agree with them. The PIXMA MP530 doesn't have it own built in networking capabilities, so in your case it's relying on the VUSB software from Linksys to do the networking job. It sounds like either the VUSB software isn't compatible with the 64 bit version of Windows 7, or there is a limitation in their software in the 64 bit version that doesn't exist in the 32 bit version that is preventing the software from sending the printer information across the network.
Fortunately the vast majority of our current models have built in networking support so you can connect any of them to the router either via Ethernet or via WiFi if the printer doesn't have an ethernet connection or you prefer to use it wirelessly to save on cabling.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
PIXMA MG5420 Printer not responding
I set this printer up when i got it back in june it worked wireless in the hotel I was in. Now I am in another hotel and I get a printer not responding message. I plugged in USB cord and still get the message, print preview shows that printer is ready. When I first hit the print button a new driver was downloading. Any help would be greatly appreciated ! Thanx Steve
"Sleazy1369" canon PIXMA MG5420Hi sleazy1369, we're glad to help.
There are a few possible causes of printing error occurring under a wireless or USB connection. If the driver was downloading when pressing the print button, an interruption in the process and ability to print could occur. However, please remove any print jobs that may be pending in the print queue, disconnect the USB cable (if still connected) and shut down both your computer and multifunction printer for 10 mins.
If you prefer to print wirelessly, please use the following link to Article: "Printer not responding (Wireless LAN)- MG5420 / MG5422" on the Canon USA product page for your product. Thee steps provided can be helpful in resolving the issue.
Once reaching the website, just enter the Article name in the FAQ Search box and press "Search" to retrieve the information.
However, if the issue remains or further assistance is needed, please feel free to Contact Us and we'll be happy to help you further.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Canon pixma mx850 printer not reading my computer - will not print
canon pixma mx850 printer not reading my computer - will not print
I unplugged the cord that went from the printer to the computer to another canon printer to see if I could remediate a problem with a wireless printer.
When I plugged the computer cord back into the usual computer, the printer is no longer talking to the computer even though I have gone in and changed back the settings, and it has been the default printer - that was not changed.
I've tried all the trouble-shooting suggestions to no avail.Hi scheideckerj,
Reinstalling the latest drivers for the printer from the Canon USA website may resolve the issue you are experiencing. Please click here to go to the Drivers and Software page for the PIXMA MX850. Once on the download page, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "DRIVERS" section and click on the MP DRIVERS file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the file is downloaded, please double-click on it to reinstall the printer drivers on your computer.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Maybe you are looking for
-
Good day! I have an iPod touch 4G and after many attempts I managed to updated it to ver. 6.1.5.
Good day! I have had an iPod touch version 4.1.2 for almost 4 years and after many attempts I manage to upated it to version 6.1.5. I then created an account with iCloud so that I could have my backups done directly to iCloud. I then restore the iPo
-
Exporting masters (NEF) to desktop or external drive -
cant open NEF files. Hi, I am very new to such a forum - can someone guide me here? I can open my NEF files if using my external editor, photoshop CS, however, I need to export masters to external drive or into a file on my desktop. When I have expor
-
How to change date format in select-option (mm.yyyy).
Hi, Plz, How to change date format in select-option (mm.yyyy). in my selection screen date type selection-option is there ,when i am enter date it's taken dd.mm.yyyy format,but i want mm.yyyy format. how to set that . Regards, Kk.
-
InvalidProgramException thrown from async version of methods in release mode
Hi, I am working on a small library and refactored it to use code contracts. I'm almost done and started playing with the contracts options. I noticed that if I select Full runtime contract checking - all is fine, but if I select any other option, e.
-
I'm using CS4. I set up a table style in my style sheet that calls for a 2 px wide orange border. The border only outlines the entire table but not the individual cells. Does anyone know how I can fix that in the style sheet? The URL is http://www.vi