Pixma mx882 printer error C000

I got a Pixma mx882 printer recently. It is a lovely printer, I love all the features it has. However, when I first plugged it in, it booted up and immediately displayed the reading, 'Printer Error has occured. Turn off power then back on again. If problem persists, see the manual. I've tried turning it off and on and off again. I've tried unplugging it and leaving it for a while... but nothing so far has worked. Does this mean it has a serious internal problem? What causes this? I don't even see a forum thing for this kind of error. Any suggestions?
Much appreciated.

Hi sparkangel,
You will want to ensure that all packaging materials and tape have been removed from the printer, then remove and reseat the ink tanks and print head if they have already been installed. If you still receive the error and resetting the printer did not work, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
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Similar Messages

Printer error c000

What does a printer error of C000 for a Canon MG5220 mean? I am using windows 8. How do you correct this?

Hi jkimnach,
The C000 error is a generic internal error code, it could mean one of many things. To try to resolve the C000 error, please follow the following steps:
1. Turn your PIXMA MG5220 off and disconnect the power cord and USB cable.
2. Remove paper from the automatic sheet feeder (in the back).
3. Gently pull jammed paper out, if any.
3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.
5. Check ASF with a bright light to check for obstructions. Remove any if found.
6. Open the rear cover to check if the paper is jammed.
7. Pull out the cassette and check if the paper is jammed inside the cassette area.
8. Load paper back into the ASF or cassette.
9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)
If you continue to experience the C000 error with your PIXMA MG5220, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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I have a pixma MX882 printer and all of a sudden it stopped printing black text, can you help?

Hi richardjancsi!
So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
Thanks and have a great day!

Hi richardjancsi! The best way to find out what is occurring is to perform a Nozzle Check. Please perform the following to print a Nozzle Check pattern: 1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. 2. Open the Paper Output Tray and then open the Output Tray Extension. 3. To print the nozzle check pattern: a. Press the Setup button. b. Select Maintenance, then press the OK button. The Maintenance screen is displayed. c. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed. d. Select Yes and then press the OK button. The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Examine the nozzle check pattern on the LCD of your PIXMA MX882 and you can also compare it to the following example: Check the pattern to see if any lines are missing. Missing lines or no ink appearing on the paper indicates a printhead cleaning may be required. If your printout does not match the example, please perform a printhead cleaning by selecting B and then choosing Yes. If these options are not available, please perform the following steps to perform a Cleaning: 1. Press the MENU button. 2. Select Maintenance then press the OK button. 3. Select Deep Cleaning and press OK. 4. Press OK to select Yes. The deep cleaning will be performed. After 2 or 3 deep cleanings, print another test page. Does the test page print correctly? If not, then service may be required. Please CLICK HERE for additional support on this matter. Thanks!

I have an airport extreme with a HP Folio laptop and cannon pixma MX882 printer. when i am VPN'd in thru Cisco vpn and try to print the wireless print connection stops. i Un-VPN and it prints. then i have to go back into VPN to continue?how do i configure

i have an Airport Extreme wireless router, HP Folio laptop (company supplied) and a Canon PIXMA MX882 wireless printer,copier, scanner and fax.
when i am VPN's in thru CISCO VPN to my company Intranet site I cannot print wirelessly. i have to turn off VPN, priint and log back into the company intranet site. is there a way to configure the router so that it is not blocking the signal?
Tx

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

Pixma MX882 Print Nozzle Check

Hi all. New user, first post.
I've been trying to clear up a problem printing the nozzle test pattern with no success. I've done a clean multiple times. I've done a deep clean. I've taken the advice about soaking the print head in distilled water(last time for more than 3 hours). None of these have worked. I still can't get a good test pattern to print. Missing lines. Does any one have other suggestions for things to try? Is it time to get a new print head? Take it to a 'professional'?
TIA

Hi econyers,
It sounds like you have alerady gone through all the troubleshooting we can suggest. I would recommend using the Contact Us link to speak to our support staff who can provide relevant service options.
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When my MX882 prints at standard or fast settings, I get 1/4 inch striping (left to right).

The stripes appear to be caused by extra blue ink in the darker bands. The head-test looked great with one possible clue that is not described in the manuals or forums (so far). The top color block (C) is two tone blue, 50/50. No known changes were made to the printer or the computers that have access. What could cause this? OR even more important, how do I clear it up. Printing everything on high quality is expensive.

Hi Thumb1,
Performing a print head alignment on the printer may improve the print quality you are experiencing. To perform a print head alignment, please follow the steps located at the link below:
Performing the PIXMA MX882 Print Head Alignment
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
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I am getting a "printing error" message on my Pixma M432 and a lightening icon at the right

I am getting a "printing error" message on my Pixma M432 and the lightening shaped icon in the triangle beneath the stop button is flashing. My documents won't print and are backed up onscreen on my computer. I have turned it off and on. What is wrong?

solution?

I have a PIXMA MG8120 Printer with the error message 6A81.

I have a PIXMA MG8120 Printer with the error message 6A81. I have turned off the power many times as well as unplugging the power source for a full day. There are no obstructions. What do you suggest?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2

I have a new MX922. All of a sudden I get Support Code C000 printer error has occurred

I have a fairly new MX922. All of a sudden I get Support Code C000 which says printer error has occurred. There is nothing in the print cue. I have restarted my computer. I have turned the printer on and off. I have turned the printer off, unplugged the printer, plugged it back in again, and turned on. The same message and flashing light for the error is still there. I can't operated my printer. Can anyone help me?
Thanks,
Kathy

Hi Soot!
So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!

PiXMA MP250 scan error 5,202,54. Prints and copy so scanner works. Has software problem.

PiXMA MP250 scan error 5,202,54. Prints and copy so scanner works. Has software problem. Need a fix.

Hi Horseheadjdj,
If you have any antivirus or firewall programs on your computer, please temporarily disable them and then try to launch MP Navigator again. Sometimes these programs can block the scanning process of the printer. If you still have difficulty opening MP Navigator, we can remove a file/icon on your computer named "My Websites on MSN" to see if this will resolve the issue. To do this, please follow these steps:
1. Click 'Start' and then 'Computer'.
2. On the left-hand pane, click the down arrow beside Local Disk (C).
3. Click the down arrow beside Users to open the folder.
4. Click the down arrow beside your username (for example Joe).
5. Click the down arrow beside the AppData (Application Data) folder.
6. Click the down arrow beside Roaming.
7. Click the down arrow beside Microsoft.
8. Click the down arrow beside the Windows folder.
9. Click the down arrow beside Network Shortcuts folder.
10. Locate an icon named My Web Sites on MSN.
11. Right-click on My Web Sites on MSN and select 'Delete'.
After performing this process, attempt to scan. If you still receive the same error after removing the file, or if the file does not exist, we can try to temporarily remove files from a folder called TWAIN 32 that may be causing a conflict with the MP Navigator program to try and resolve the issue. To do this, please follow these steps:
1. Go to Computer / My Computer and locate the C: drive, then double-click on it to open.
2. Locate the WINDOWS folder, then double-click to open it.
3. Locate the TWAIN_32 folder, then double-click to open it.
4. Inside of the TWAIN_32 folder, you will see a folder for your PIXMA MP250 printer as well as a WIATWAIN.DS file. If there are other files in that folder, you will want to move them to another location, preferably your Desktop by doing the following:
4-1. Click on each of the other items in the folder other than the the WIATWAIN.DS file and PIXMA MP250 folder to select them. You will want to hold the the CTRL key on your keyboard while selecting each of the items until all of the items except for the two referenced above are selected. Please be sure to leave the WIATWAIN.DS file and PIXMA MP250 folder inside of the TWAIN_32 folder.
4-2. With all of the items you want to move selected, please go to the EDIT menu and select the CUT option.
4-3. Go to your Desktop (main window that comes up when you start Windows with all of the icons on it) and right-click your mouse in any blank area, then choose the PASTE option. The items you selected from the TWAIN_32 folder should appear on the Desktop.
5. Try to launch and scan using MP Navigator again.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Error code 5100 PIXMA MX472 printer

HELP!!! ASAP!!!
PIXMA MX 472 printer error code 5100.
What do I do?

Hi hump1276,
To try and resolve the error, please follow these steps:
1. With a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error.
2. Look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely.
3. Remove and reseat all of the ink cartridges in the printer.
Once the above steps have been performed, if you still experience the error, please try cleaning the encoder film of the printer by following the steps located at the link below:
PIXMA MX472 Cleaning the Encoder Film
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Printing Error with Canon MF6500

I'm trying to print with my Canon MF6500 but I keep getting a printer error saying that there is an error in the connection. The strange thing is that it was working fine a couple days ago. Here are a few things:
Things I've Done:
-printed using another macbook with the same USB cord (worked)
-uninstalled and reinstalled ALL printers (did not work)
-downloaded the driver from the canon website (did not work)
-used multiple USB cords
Things that might have caused the problem:
-Used a Canon Pixma iP1800 to print
-Used a HP photosmart C1300 to scan and print
another thing to note is that when I install the printer it doesn't automatically detect the software anymore, I have to select the proper printer driver (Canon MF6500 UFR II)

anguonly wrote:
Maybe the process "UFR II BackGrounder" is the problem but I don't want to shut out something important
The Backgrounder service provides communication between the UFR2 driver and the Mac. If this service fails to run and connect to the printer then it will cause errors, such as the one you are having. You could look at stopping this service, it will restart by itself, or restarting the Mac will do the same.
With all that you have done so far I suggest you look at removing the UFR2 driver and associated files and then install v2.21 again. First remove the existing MF6500 printer queue in Print & Fax. Then trash the following files;
System Volume/Library/Printers/Canon/UFR2
System Volume/Library/LaunchAgents/jp.co.canon.UFR2.BG.plist
System Volume/Library/Printers/PPDs/Contents/Resources/CNTD**Z*2.ppd.gz
Where * indicates a character string that represents the printer model, and 2 indicates a character string that represents the corresponding language.
Then restart the Mac and install the v2.21 UFR2 driver.

New Canon Pixma MG2220 printer - install problems on Windows XP

I bought a new Pixma MG2220 printer and received it 2 days ago. I followed the instructions and installed it from the provided CD on my 10 year old Compaq S4020WM desktop computer upgraded with 1GB RAM and 1TB hard drive running Windows XP SP3.
The CD installation took a very long time to complete (maybe an hour or so) and things did not work right. In particular the My Image Garden software was very slow and sluggish to respond. So I downloaded and installed the latest drivers and software from the Canon website on top of the existing installation, which did not help. The My Image Garden software began crashing completely with an error message about a bad .dll file. After talking to Canon tech support on the telephone, the support tech admitted that this software CD was probably not compatible with my old XP computer. The My Image Garden software uses like 500MB RAM which is too much resources for my machine. So the rep had me uninstall My Image Garden.
At that point I decided to uninstall everything and start over from scratch because something was obviously not right. For example, the Canon MP drivers were using 755 MB RAM, which seemed much too large. Obviously things had not installed properly from the setup CD, in general. The date on the setup CD was 2011, so apparently it was 2 years old, and long out of date!?
So I uninstalled everything except the Canon registration and onscreen user manual. I also kept Windows Adobe RGB 1998 because I didn't see any way to uninstall it. I also uninstalled .NET 4 which the setup CD had said was necessary, as well as Microsoft XPS EP which My Image Garden had also told me was needed. Then I cleaned up my computer as well as possible with help of Revouninstaller and Ccleaner, which was necessary because things were very messy with many uninstalled remnants and incorrect registry entries. I feel lucky to have survived those tasks without having to reinstall my op system. It wasn't easy.
Then I installed the following 2 modules (only) downloaded from the Canon website:
MG2200 series MP Drivers Ver. 1.01 (Windows 8/8...        01/31/13    14.07 MB
File Name: mp68-win-mg2200-1_01-ejs.exe
This file is a driver for Canon IJ multifunction printers. You can install the following items of the software: MP Drivers: The driver for Canon IJ multifunction printer. IJ Scan Utility: The software that allows you to easily scan photos, documents, etc.
*My Printer Ver. 3.1.0 (Windows 8/8 x64/7/7 x64/...        01/07/13    5.12 MB
File Name: mypr-win-3_1_0-ea11_2.exe
This file allows you to easily change the settings such as the paper source settings and provides you with information on how to solve problems such as ink smudging.
I believe that's everything required to access all of the print, copy, and scan operations of this MG2220 printer. Based on my current understanding, I would classify everything else as optional. I use free Irfanview for editing and manipulation of images, which seems a satisfactory substitute for the other software.
I did not reinstall .NET 4 or Microsoft XPS EP, because apparently they're only required if you install the My Image Garden and/or Quick Menu modules. I also did not reinstall the Easy-WebPrint EX module which apparently only applies to printing with the Internet Explorer browser, while I primarily use Firefox, Chrome, or Opera browsers. And of course I did not reinstall My Image Garden nor the Quick Menu, which were so problematical originally.
On the bright side, the Canon MP drivers appeared to install correctly this time, using only 35 MB RAM (vs 755 MB previously). Also the Canon IJ Scan utility was reinstalled automatically as a part of that driver installation process. Those items have their own shortcuts. I found it useful to make one additional shortcut via Start > Settings > Printers and Faxes > "Canon MG2220 series printer", to allow easy access to all of the internal printer settings and variables. Like I said, I believe this is all that's required, in addition to some image manipulation software such as Irfanview. I deal mostly with documents and never print photos nor use cameras. Those who have large photo collections and/or cameras may need something like My Image Garden or Easy-PhotoPrint EX.
I previously used Lexmark printers for the prior 10+ years, where everything is controlled by software from the computer. I never had to use the buttons on the printer. That's obviously different with this Canon printer, which will take some getting used to.
I'm disappointed that there's apparently no way to enlarge or reduce the % copy size with this model. Is there? I also don't find any setting for lighter/darker when making copies. Is there? There are apparently no other enhancements or filters available when copying. Are there? Similarly, scanning seems remarkably unversatile with this model and I can't find any way to set a scan for ligher/darker or apply various enhancements/filters. Are there?
The printing seems OK, but I must still decide whether the very limited copy and scan options will be sufficient to my needs. I'm not sure yet. I might take it back for a refund and get something better, if I knew what was better. That's another research project. Suggestions?
Thanks for any feedback.

Thanks for your info but the MG5420 is more than twice the cost at my local Walmart and Staples stores.
I thought I was being smart to buy the MG2220 as a later model(?), but it looks like the prior model MG2120 has more copier and scanner features according to the online specs at the Canon website (see copies below).
For example the MG2120 allows 25%-400% reduction/enlargement when copying, while the MG2220 does not. Can you verify this?
Also does the MG2120 allow for setting copying to lighter/darker? (I don't understand that complicated technical lingo in the specs.)
Thanks.
Pixma MG2120
Copier
Copy Speed (up to)   FCOT(Color) Approx. 30 seconds8
Reduction / Enlargement   25% - 400%
Copy Features   4-in-1 / 2-in-1, Auto Exposure/Intensity Copy, Face Brightener/Fading Correction, Fit-to-Page, Gutter Shadow Correction Copy, Image Repeat, Intensity, Multiple Copy: 1-9, 20 Pages, Photo Reprint, Preset Copy Ratios, Zoom
Scanner
Scanner Type   Flatbed
Scanning Element   Contact Image Sensor (CIS)
Max. Resolutions   Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features   Auto Document Fix, Auto Scan Mode5, Gutter Shadow Correction, Push Scan
Color Depth   48-bit internal/24-bit external
Max. Document Size   8.5" x 11.7"
Pixma MG2220
Copier
Copy Speed (up to)   FCOT(Color) Approx. 30 seconds3
Copy Features   Borderless Copy, Fit-to-Page, Multiple Copy: 1-9, 20 Pages
Scanner
Scanner Type   Flatbed
Scanning Element   Contact Image Sensor (CIS)
Max. Resolutions   Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features   Auto Scan Mode, Push Scan
Color Depth   48-bit internal/24-bit external
Max. Document Size   8.5" x 11.7"

Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?

Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?

Hi
try this
resolve my printer problem.
with Yosemite, Apple have upgraded CUPS to 2.0, and CUPS work different. So you need to change one think in configuration.
open terminal, and write the following commands:
sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
you asked for the password for superuser
sudo launchctl stop org.cups.cupsd
after this check in print queue if the printer is ready and not in pause mode.
The printer now should work, if the printer only print in B&W you need to change the configuration in CUPS web interface.
try http://localhost:631/ ; if you receive a error telling the web interface is disabled, type in terminal services the following
cupsctl WebInterface=yes
after this try again http://localhost:631/
after this choose in the web page "Adding Printers and Classes", bellow the CUPS for Administrators title.
in the new page, choose manage printers; after this choose your printer.
in the page of printer choose from the second combobox the option "set default options";
in the option page, change the color mode from monochrome to color, and save hitting the button "set default option", you be asked for a user and password with admin privileges.
After this your print is ok.

HP photo smart 7520 all in one printer error. B8867448.

Screen flashing. Message "printer error. There is a problem with the printer. Turn the printer off, then on". When it is turned off, then on, the blue Hewlett Packard screen flashes with B8867448, then it returns to error message.
This question was solved.
View Solution.

June 18, 2014: My HP7520 Photosmart isn't so smart. Error B8867448 shows up in blue screen and then an error screen shows up: Printer Error. There is a problem with the printer. Turn the printer off, then on.
I called HP service and went all the way up through a supervisor to the "higher authorities" in India. I am a valued HP customer so they are giving me a very very special offer. We unplug it for a minute and get the same problem. The cartriges are also stuck and won't move. They say this is the source of the hardware problem. Then he states it is a "hardware" problem. Really.
After several conversations with the "supervisor" he gets my phone number and calls me back from his "personal office desk" with a very very valuable offer that is not available to all customers.
They can only offer a discount on the printer, which is similar to Amazon. I bought it for $138.85 (tax included - it was $129.99 before tax) over a year ago at Best Buy so the warantee is out of date. He offers an HP Photosmart 7520 for $149.99.....?? - after I mentioned my original purchase price, he dropped it to $127.91. I save a dollar.
But get this!!!!
Cartridges are for free.
Free shipping and handling.
3-warantee for free.
Still, my old computer has to go in the trash - stuck cartridges and all.
The new printer will be tested TWICE by HP "itself"! Now that's confidence for me! I why the double testing??
Reason:
It is a reconditioned printer, by the way. I don't like that and patiently mentioned it was not a sufficient offer: $1 discount from a new printer.
Now they are offering $10 off the reconditioned printer. I state that this is still not sufficient.
The phone rep tells me 100 printers are sold to Best Buy and 80 are delivered (what does that mean?!)
Just because the box is opened due to a long shelf-storage doesn't mean it is a bad computer. They test it again since it's old so now it's tested twice and will work for me perfectly. They are 100% sure the printer will work for me and this problem will not happen again.
If the problem DOES happen, they will provide free shipping and a free replacement. (wha-huh?? did I miss something there???)
He says I can go to website: www.hp.com/recycle.com - log onto this website and I can recycle the printer without throwing it in the trash!!! Such a deal! I don't feel any better. Trash is trash as far as I'm concerned.
I replied: "Your offer is not satisfactory to me" and once again I'm on hold. Hold time to this point is over an hour. Sigh.
I'm finding that replying "Thank you but your offer is not satisfactory to me." in a calm voice gets me a little teeny weenie bit further in price reduction, but not worth the bother.
He talks to his supervisor and says they know I'm not happy. So now I get it for $86.10, with free shipping, cartridges and a 3-year warantee for free.
How do I return it? I call them and they send me a label. I have to save the box and repack it. I can also return the printer after 14 days. What if I can't repack it properly with all the parts, etc???? He says to stick it in the box and mail it. That's easy I guess......
This is just as good as a new one, even though it is reconditioned. This is the best offer they can give me.
"Would you like to go for it?". It is not refurbished, it is reconditioned. The difference is there are no cosmetic defects with a reconditioned printer.
I insist on a free replacement. He goes off to talk to his supervisor once again. Silly, eh? I stay calm and patient and it might work! I mention I love HP and have always bought HP products. They are documenting everything, he says. Then I wait again. He has my number and I'll get a phonecall back from his higher authorities within 24 hours.
I confirm - he's in India. Yay. He if there's anything else he can do for me. I reply that would simply like my printer replaced. He wishes me a "beautiful day" and says "bye bye" and hangs up.
Incredible. I'm throwing it away and buying an Epson -810 or a Canon Pixma - consumer reports recommended printer. I hear the trash truck so I'm taking my printer out to the trash (in a nice new trash bag). I won't buy another HP printer again - ever.
Hope this helps. Sorry if you have the same issue. Final time of calls with Indians: 2 hours. OMG. **bleep**. I give up.

Pixma mx882 printer error C000

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