Pixma MX882 Print Nozzle Check

Hi all. New user, first post.
I've been trying to clear up a problem printing the nozzle test pattern with no success. I've done a clean multiple times. I've done a deep clean. I've taken the advice about soaking the print head in distilled water(last time for more than 3 hours). None of these have worked. I still can't get a good test pattern to print. Missing lines. Does any one have other suggestions for things to try? Is it time to get a new print head? Take it to a 'professional'?
TIA

Hi econyers,
It sounds like you have alerady gone through all the troubleshooting we can suggest. I would recommend using the Contact Us link to speak to our support staff who can provide relevant service options.
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I have a pixma MX882 printer and all of a sudden it stopped printing black text, can you help?

Hi richardjancsi!
So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
Thanks and have a great day!

Hi richardjancsi! The best way to find out what is occurring is to perform a Nozzle Check. Please perform the following to print a Nozzle Check pattern: 1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. 2. Open the Paper Output Tray and then open the Output Tray Extension. 3. To print the nozzle check pattern: a. Press the Setup button. b. Select Maintenance, then press the OK button. The Maintenance screen is displayed. c. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed. d. Select Yes and then press the OK button. The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Examine the nozzle check pattern on the LCD of your PIXMA MX882 and you can also compare it to the following example: Check the pattern to see if any lines are missing. Missing lines or no ink appearing on the paper indicates a printhead cleaning may be required. If your printout does not match the example, please perform a printhead cleaning by selecting B and then choosing Yes. If these options are not available, please perform the following steps to perform a Cleaning: 1. Press the MENU button. 2. Select Maintenance then press the OK button. 3. Select Deep Cleaning and press OK. 4. Press OK to select Yes. The deep cleaning will be performed. After 2 or 3 deep cleanings, print another test page. Does the test page print correctly? If not, then service may be required. Please CLICK HERE for additional support on this matter. Thanks!

Pixma mx882 printer error C000

I got a Pixma mx882 printer recently. It is a lovely printer, I love all the features it has. However, when I first plugged it in, it booted up and immediately displayed the reading, 'Printer Error has occured. Turn off power then back on again. If problem persists, see the manual. I've tried turning it off and on and off again. I've tried unplugging it and leaving it for a while... but nothing so far has worked. Does this mean it has a serious internal problem? What causes this? I don't even see a forum thing for this kind of error. Any suggestions?
Much appreciated.

Hi sparkangel,
You will want to ensure that all packaging materials and tape have been removed from the printer, then remove and reseat the ink tanks and print head if they have already been installed. If you still receive the error and resetting the printer did not work, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I have an airport extreme with a HP Folio laptop and cannon pixma MX882 printer. when i am VPN'd in thru Cisco vpn and try to print the wireless print connection stops. i Un-VPN and it prints. then i have to go back into VPN to continue?how do i configure

i have an Airport Extreme wireless router, HP Folio laptop (company supplied) and a Canon PIXMA MX882 wireless printer,copier, scanner and fax.
when i am VPN's in thru CISCO VPN to my company Intranet site I cannot print wirelessly. i have to turn off VPN, priint and log back into the company intranet site. is there a way to configure the router so that it is not blocking the signal?
Tx

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

Canon Pixma MX870 printing with horizontal lines

Recently my printer has begun printing with even horizontal lines across the whole page. I've tried cleaning and deep cleaning, but neither have fixed the problem. Attached is the print nozzle check pattern: http://i.imgur.com/JrLZWgN.jpg . You can see a line between all the letters, and especially on the first rectangle.All ink cartridges are at a decent level as well.
What can I do?

Hi Emilio,
Performing a print head alignment on the printer may eliminate the lines that are appearing on your printouts. To perform a print head alignment, please follow the steps located at the link below:
PIXMA MX870 Performing a Print Head Alignment
If the lines still appear after performing the alignments, please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

When my MX882 prints at standard or fast settings, I get 1/4 inch striping (left to right).

The stripes appear to be caused by extra blue ink in the darker bands. The head-test looked great with one possible clue that is not described in the manuals or forums (so far). The top color block (C) is two tone blue, 50/50. No known changes were made to the printer or the computers that have access. What could cause this? OR even more important, how do I clear it up. Printing everything on high quality is expensive.

Hi Thumb1,
Performing a print head alignment on the printer may improve the print quality you are experiencing. To perform a print head alignment, please follow the steps located at the link below:
Performing the PIXMA MX882 Print Head Alignment
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

After downloading Mountain Lion, I can no longer print! My MAC see's the printer, even nozzle check works, but cant print anything!!

after downloading Mountain Lion, I can no longer print! My MAC see's the printer, even nozzle check works, but cant print anything!!

sorry!!! It is a Epson Stylus Photo PX810FW.
Have made sure all ML / Apple updates are done. Checked the Epson site and there are no updates for 10.8

HT204135 How can I set up a daily task to perform a nozzle check on my printer?

How can I set up a daily task to perform a nozzle check on my Epson printer from my MacPro?

Your iMac with ARD... this is the bona fide, ($300/$500) "Remote Desktop.app" admin install, or do you mean that you have ARD "Remote Management" access enabled or have tried to control Vista with Microsoft's similarly-named "[Remote Desktop Connection|http://www.microsoft.com/mac/products/remote-desktop/default.mspx]" app? (Just making sure—it would be a very different conversation otherwise.)
Remote Desktop does lots of fancy stuff, but for the Observe and Control mechanisms it behaves as a plain-jane VNC client. It can connect to any standards-compliant VNC server. You should, for example, be able to run a different VNC client on your Mac and have a similar success/failure experience; perhaps the excelent [Chicken of the VNC|http://sourceforge.net/projects/cotvnc>. If you have the same failures, we'll still help, but ARD is obviously not the culprit. In any case, the usual suspects for windows VNC servers include UltraVNC, realVNC \[paid ver. required for vista\], and TightVNC. They all have caviats, but they're fairly well documented. Vista itself throws VNC under the bus "in favor of security" but again, you'll find lots of users in the same boat; unable to get the VNC server working on the Vista side. Your statement that you "couldn't even see the machines connected to it to get the IP" was bit confusing though, as devices don't need to be running a VNC server to at least show up in a scan (IP printers should appear, for example). Are you sure they're on the same subnet of the same lan/being otherwise scanned for correctly; or if remote, are you sure the remote Vista laptop is directly addressable with NAT from the web?
Let us know. Good luck. Joel

PIXMA MX882 questions

I received this good info from Canon support on 01/09/2013 re PIXMA MX882:
The bigger black ink tank contains pigment based black ink. This ink provides dark and sharp black text on plain paper. The bigger black ink tank is used when the paper type is set to plain paper.
The smaller black ink tank is a dye based ink. This ink provides greater contrast when printing photographs.
The printer heats up the printhead to put ink on the paper. It uses ink to keep the printhead cool. If there is no ink in the ink tank, the printhead would overheat and become damaged.
This is why the printer will not print until an empty ink tank is replaced.
Each ink tank has its own purpose. You cannot switch to one when the other is empty. The cartridge would need to be replaced.
The PIXMA MX882 will use color ink tanks to print colored text. Even if the grayscale option is checked in the printer driver, if the original text is in a color other than black, the PIXMA MX882 will combine the cyan, magenta and yellow ink tanks together to make a composite black. This is why your color ink cartridges are still being used. Duplex printing also uses a combination of colors to create black, this is due to ink drying time between pages when printing in duplex mode.
To use only the Pigment Black or large black ink tank, the following settings must be used:
1. The original text must be black.
2. The paper setting must be set to Plain Paper.
3. The Duplex printing option must be disabled.
4. The Grayscale printing feature must be disabled.

Hi dbghouse,
Since the cleanings and alignments did not resolve the issue, the printer may require servicing; please call or email us using one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Problem with my Canon PIXMA iP6600D printer

My Canon PIXMA iP6600D printer suddenly will not print black ink. At the time I thought it was just out of ink (that cartridge was low and I knew I needed a replacement) but I have since replaced it and the printer will not print the black (other colors appear just fine). I have cleaned the nozzle head at least a dozen times and deep-cleaned it at least 4, and it will still not print black (and this is with a new cartridge). I have tried to print the auto head align but I get this message after it tries to do it:
" Auto Head Align has failed. Press OK and repeat operation. (see manual)"
And I have looked in the manual but there's no information on this. The manual's advice (if there are 'white lines' or whatnot in whatever is being printed, which I figure is the closest to my problem) is to wait 24hrs and try cleaning the nozzle again.
I've scanned in the nozzle check print out I get and it looks like this: http://s3.photobucket.com/albums/y54/horrormoviebufy/?action=view&current=Messedupheadalign.jpg
Can anyone help or suggest anything I haven't tried yet? Worst comes to worst, is this something I can bring in to Best Buy to have checked out and/or fixed? D: I'm at the end of my tether here frustrated to tears.

made the change, but doesn't fix my issue of not being able to re-add the printer... will play around with the printer to make sure it's on and actively connected, but at this point, that fix does nothing for me... thanks though... I'm sure it fixed the printing problem I was having before I removed the printer...

No Canon Pixma MG8120 printer found

I am unable to print a Pages document from the iPad2. I have a newly-installed Airport Extreme with its USB connected to a Canon Pixma MG8120 printer. When attempting to print a Pages document from the iPad2, under Printer Options, I must select printer. The response to my attempt to select is "No Printers Found." This is odd since "Share this printer on the network" is checked in Print & Fax in System Preferences. What step or steps am I missing? Thanks for your help.

That printer is not supported by AirPrint. Only a few HP printers currently support AirPrint. You'll have to use an app in order to print from the iPad. Printopia, Print n Share, and PrintCentral are the apps most people use. Of course, Canon may also have an app, so you should check this too in the app store.

Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?

Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?

Hi
try this
resolve my printer problem.
with Yosemite, Apple have upgraded CUPS to 2.0, and CUPS work different. So you need to change one think in configuration.
open terminal, and write the following commands:
sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
you asked for the password for superuser
sudo launchctl stop org.cups.cupsd
after this check in print queue if the printer is ready and not in pause mode.
The printer now should work, if the printer only print in B&W you need to change the configuration in CUPS web interface.
try http://localhost:631/ ; if you receive a error telling the web interface is disabled, type in terminal services the following
cupsctl WebInterface=yes
after this try again http://localhost:631/
after this choose in the web page "Adding Printers and Classes", bellow the CUPS for Administrators title.
in the new page, choose manage printers; after this choose your printer.
in the page of printer choose from the second combobox the option "set default options";
in the option page, change the color mode from monochrome to color, and save hitting the button "set default option", you be asked for a user and password with admin privileges.
After this your print is ok.

Help getting Canon PIXMA MG2520 Printer to Print Wirelessly

I just got my Canon PIXMA MG2520 printer set up. Everything worked perfectly. I downloaded the drive and plugged it in and it worked. However, I cannot get it to print wirelessly. With my last printer there was a simple step to get the printer to do this. Something I checked or unchecked, but I can't remember what that was. Can someone help please? Thanks.

Do you have your printer setup in its setup panel to connect to your WiFi network?
When you say you plugged it in and it worked, are you saying you used a USB cable to try it?
If the printer is setup to connect to your WiFi network, you may only need to power off your router, wait a few seconds and power it back on for your printer to be seen on the network.

Image Capture does not recognize my Canon Pixma MP150 printer

Image Capture does not recognize my Canon Pixma MP150 printer since I upgraded to Mavericks.

To scan with Image Capture you need an ICA driver. Looking through the CanonDevices list in the /Library/Image Capture folder I cannot see an entry for the MP150. And I checked Canon Australia's web site and there is no ICA driver for the MP150. There is a scanner driver and MP Navigator for OS X 10.7. You may be able to install and use the driver and application on 10.9, although you will have to get past Gatekeeper to install both items as they are not digitally signed. To do this, you can hold down the Control key and click on the installer. A pop-up menu will appear and you can select Open. You will then be able to install the driver and then the application. If they do install then see if you can open MP Navigator and scan from the MP150.

My Canon Pixma iP8500 printer has stopped working with Mavericks

Hi, my Canon Pixma iP8500 printer has stopped working in the past few days and I made no alterations that could explain why this might happen. I am using OS X 10.9.5 Mavericks on a Mac Pro desktop computer. I can print a test page when selecting it on my Canon Printer Utility from my desktop so it seems that there is contact between the computer and the printer but it will not print from iPhoto, Preview or Mail. When I select Print from any of these nothing happens and there is nothing on the Print List. I have checked the Printers & Scanners in my System Preferences and my Canon iP8500 is listed and highlighted as Idle Default and Share this printer is ticked. I have tried deleting this printer then adding it but it still will not print. I would appreciate any helpful suggestions bearing in mind that I am fairly elderly and have a limited knowledge of IT and some of the terminology.
Thank you,
Colin.

Hi, might try this...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Pixma MX882 Print Nozzle Check

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