Placing Order = Nothing but a PAIN
I've been trying to order a new iPhone 6, but the hurdles are nothing short of endless...
1) I'm on a family plan that my mother manages. So the Verizon website wouldn't let me order a phone for MY number. ( I'm 31! )
2) When my mother gave me the account password, it took an entire evening to order the iPhone because:
- the website kept erasing my order from cart
- the website was trying to force me to change to MORE Everything plan
- the entire process was confusing because there was no explanation about the gift card for trade-in and my ability to upgrade. I was looking if there was another discount since I'm eligible for a new contract and phone but got no help at all.
3) When I finally checked out, I entered my credit card to pay for the phone, but it kept changing the name on the card to my mother. I attempted to correct this multiple times, but it never worked. I figured that since the card number and date was correct it would be fine, but no...
4) Now, I just got an email that my order isn't being processed because of the payment information and name of the account manager, my mother. I called to talk to representative and she wouldn't help me, because I'm not the account manager. Even though I could give her the account password. Even though I know the credit card number that's there to pay for the phone because its MINE!!! I still am getting no help.
5) So I just logged into my family's account and tried adding myself as account manager. It said there would be a confirmation code sent to my phone. I submitted the request 3 times and NEVER got a text with a code.
Now, I'm going to have to figure out how to have this corrected so I receive my order. Whether its that at age 31, I have to pester my mother for help to fix this because your company makes it ridiculously difficult to order a phone while on a family plan, that I have to go to a Verizon store and try to find a human being face to face that will cooperate and actually assist me so, or whatever to have your company actually send me a new iPhone.
What's really absurd about this, is I'm trying to make a purchase and give Verizon business, but this has been nothing but a complete pain.
If anyone knows how I to make sure I can get my new iPhone promptly and without any further problems, I would appreciate it.
1) Age has nothing to do with it. On a family plan, ONE PERSON is liable for all lines on the plan. If you want to have the authority to make changes to the plan, take over the plan from your mother(or simply your line). You can also have your mother add you as an account manager in order for you to make purchases/changes to the account. Of course any purchases/changes you make would be the financial responsibility of your mother.
5) Normally the password will be sent to the line of the account owner and/or account manager. Since you are neither, the text would not have been sent to your phone, but your mother's phone.
If you want to be in charge of the account, simply go to your nearest Verizon store with your mother to step up and take financial responsibility for the account. Otherwise, your mother will be the final say on matters pertaining to the account.
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can not down load i tunes up date because old bonjour can not be removed can any one help
because apple must know about this problem but are not help fullI would try uninstalling all of the Apple software and then reinstalling it using these instructions:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
You migh want to try doing this when in safe mode. -
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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I am having an issue regarding a placed order via customer service department
I recently relocated to Anchorage Alaska as part of a permanent change of station per the United States Air Force. I was initially located on the East Coast in the lower 48 and at the time of activating my contract I had purchased two separate Iphone 4 devices. I also recently went in to a store in February to purchase a Nexus 7 as well.
Upon arrival in Anchorage I had multiple issues regarding the Iphone 4 devices including being unable to send and receive text messages & imessages, unable to make phone calls, dropped phone calls, unable to utilize GPS, as well as not being able to access general account information and use anything related to web browsing or data usage. It was determined that because the Iphone 4 operates on the 3g network and Verizon does not have a 3g network in Alaska, as a result I was utilizing an extended service network from another carrier. As a result of this I am only able to use my Iphone 4 devices while connected to my wi-fi network while within my home, which is totally unacceptable.
I was not made aware that I would be dealing with this when I moved to Alaska and inquired as the the use of the devices I currently owned prior to purchasing the tablet. I was assured by three separate store employees one of which being a manager that all devices would function at 100% efficiency including the Iphone 4s. In fact I was recently billed 350$ for roaming charges last month, which prompted me to speak with a representative via the online chat regarding the significant increase she said that she was unable to process any sort of credit to the account regardless of what I had been told at a local Verizon store where I purchased the tablet.
As a result of all of these mishaps since arriving here in Alaska I determined I was in need of newer devices that utilize the 4G LTE network currently provided by Verizon in Alaska. I know for a fact that the 4G LTE works great up here because my Nexus 7 tablet runs flawlessly and does not incur roaming charges when utilizing the 4G LTE network.
Yesterday I attempted to contact Verizon through the live chat feature regarding upgrading two of the devices on my account. The live chat representative immediately asked me when my upgrade date was. Upon telling her my upgrade date 9/29/2014 she told me I should contact the customer service department as I might be eligible for an early upgrade. I then proceeded to contact the customer service department using my Iphone 4.
My attempt to speak to anyone in the customer service department resulted in a merry-go-round of being put on hold 6 separate times by two different employees, both of which had me wait for more than an hour while they attempted to speak to a manager to gain approval for an early upgrade. The first rep seemed almost sure she would be able to have my devices upgraded early especially considering the issues I was having regarding service.
The second rep seemed newer and was very dodgy about my questions and was very unwilling to help at first. He even mentioned that I had been a Verizon customer for almost two years, had never missed a single payment and had outstanding account history which should have garnered some sort of importance to the level of my request. But I digress, during this time I was disconnected from the call twice from each separate representative.
Both reps assured me they would call me back, I never did get a call back from either one of those reps and I was becoming very frustrated having waited four hours trying to find some sort of solution to my current predicament.
After waiting an hour for the second representative to call back I grew impatient and contacted the customer service department, was put on hold again, and finally reached a third customer service representative who was able to provide a solution for me.
I explained everything I had been dealing with to Cory ID # V0PAC61, both regarding the phones, the issue of the level of service I was receiving, the dire need for working devices and the multiple times I had been disconnected. I explained to him as a result of these issues I was certainly considering switching to a different provider, a local provider even who could provide me the adequate service that I require for my mobile devices.
I explained to Cory that I had been with Verizon for almost two years, and I had been on a relatives account prior to owning my own Verizon account and had never received this kind of treatment when trying to work towards a simple solution. Cory proceeded to tell me he needed to put me on hold to see if there was anything that could be done regarding the upgrades of the device considering all of the trouble I had been dealing with.
After Cory reconnected with me in the phone call he was able to successfully reach a solution by allowing me to upgrade my devices. We conversed about the options available and I eventually decided to upgrade both Iphone 4 devices to Moto X devices as we determined those would be sufficient for my needs while in Alaska. I also proceeded to add two Otter Box Defender cases to the order so that the devices would have sufficient protection. Cory inquired as to whether or not I would like to purchase insurance for the phones as well and I opted for the $5.00 monthly insurance which including damage and water protection.
Cory explained to me the grand total for the devices which included an activation fee of $35.00 for each device, $49.99 for each Otter Box case, and an additional $50.00 for each device which would be refunded as a rebate upon receipt of the devices and activation, a rebate that I would be required to submit. Cory explained to me that the devices would most likely arrive Tuesday of 6/17 and no later than Wednesday 6/18.
Cory took my shipping information and told me everything was all set and the only thing left to do was to transfer me to the automated service so that I could accept the 2 year agreement for both devices. I thanked him very much, took his name and ID# so that I might leave positive feedback about his exemplary customer service and was then transferred to the automated service.
Once transferred to the automated service I was then prompted to enter both telephone numbers for the devices that would be upgraded, I was then required to accept the new 2 year agreement for both devices and after doing so I was required to end the call. I did so in an orderly fashion and expected a confirmation # to arrive in my email regarding the placed order.
I have never received a confirmation email. I decided to sleep on it and assumed a confirmation email would be sent sometime tomorrow. Nothing has since been received however. I woke up early this morning around 6AM Alaska time to speak to another live chat representative, Bryan, in the billing department who assured me the order was currently processing and verified the order #. I asked him whether or not it was typical for a customer to not receive a confirmation email for an order placed and he said it can sometimes take up to 2-3 business days. He then stated that he had taken note of the issues I was experiencing and told me he would transfer me to the sales department as they would be able to provide more information regarding the shipment of both devices and a confirmation email, as he stated he did not want me to have to wait any longer than necessary to receive said devices.
I was then transferred to Devon in the sales department via the live chat service where I was then required to repeat everything I had said to both Bryan and the other representatives I had spoken too. After a lengthy discussion and repeating everything I have just wrote he told me the order was indeed processing and that he would send a confirmation email in the next 30 minutes.
That was 2 hours ago. It is now 8am Alaska time and I still have not received a confirmation email regarding my order. I was sent an email by Verizon an hour ago stating I had a device to "discover". The email contained no information regarding the shipment of my device, the order confirmation number, or anything regarding my account. The email I received was a typical spam email asking an individual to check out the current available phones and sign up for a new contract.
All I want is a confirmation email to assure that the devices are being sent. I need my phone for work and to communicate with my family in the lower 48. I desperately need to make sure that the device is in fact being sent to the proper address, this is why a confirmation email of the order is so important. I do not care about the shipping speed I just want what I ask to be taken care of for a change. I would hate to sit here unable to determine what the status of my devices are only for the order to be stuck in "processing" limbo and be unable to receive the devices when I was told they would be sent.
I feel I have been given the run around treatment way more than is typically given with any company when an individual is trying to work towards a solution. I have been patient and cordial with everyone I have spoken with, I have not raised my voice or shown stress or anger towards the situation I have only tried my best to work towards a solution with anyone I have spoken too but I am becoming increasingly frustrated with this situation.
Any help regarding this matter would be greatly appreciated. This situation has left a sour taste in my mouth and if the devices were indeed not actually processed in an order, or they were not shipped correctly, or in fact if the order had never existed at all it will only deter me from keeping my Verizon account active and affect my decision to switch to another provider.Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
Can't dispatch planned order (LA), but can dispatch production order
Hello,
I'm new to capacity planning and all of the related configuration screens. I'm probably missing something simple. We've configured our work centers and routings. We've configured our production order types (tcode OPU3, type US01) and planned order types (tcode OPU5, type LA) so that all create capacity requirements and are relevant to 'detailed scheduling'. Requirements are being generated for production orders and planned orders. We can see correct setup and production times in the graphical planning table CM21.
Here's the problem: When we try to dispatch a planned order, nothing happens. There is no error, but the order is not dispatched. If we convert the planned order into a production order, accepting all SAP proposed defaults, and then try to dispatch the production order, it works fine.
What configuration are we missing? My first thought was to look in OPU5 for order type LA. In the detailed scheduling section, scheduling horizon is zero (is this Ok?), SelID: Detailed is 01, 'scheduled' and 'generate capacity reqs' are checked.
Thanks,
RandyRandy ,
Please analyse the below note related to your issue.Hope this will help you to sort out the problem.I have cheked the configuration area.I hope u are correct .In fact , it may related to your production version if you do automatic dipatch.Please reade the note and come back.
If an error arises when automatically dispatching planned orders (for example, a capacity overload at a work center) then the system schedules the affected planned orders to another production line.This function is available in both types of planning table. It is of interest for all areas that use planned orders, for example in repetitive manufacturing or in MRP/MPS. It can also be used in production control when later converting planned orders to production orders.
this function the following conditions must be met:
The dispatching function Change production version on error must be set in the strategy profile.
The original work center
must be entered in the production version of the material as the production line (not necessarily in the current production version).
can only be assigned to one operation in the routing for this production version
The alternative work center can only be assigned to one operation in the routing for the alternative production version
If an error arises the system copies the production version with the version key that is next alphanumerically into the planned order. The planned order is rescheduled with this production version. However, it is not dispatched to the new production line but remains in the pool. In this way you can dispatch the rescheduled planned orders together with other planned orders in the pool to the new production line.
To give you a better overview and to improve handling you should choose a sort key with which the planned orders in the pool are sorted according to work center and, for example, latest start date. All orders that are to be dispatched to a production line are then placed next to one another in the pool. If an error arises during automatic dispatching to the new line every planned order affected is rescheduled with the next production version
. If the conditions are not met then the following occurs depending on your settings in the strategy profile:
Dispatching is terminated
Dispatching to the same work center is continued and error messages are written to the planning log
You can only dispatch main operations with this function, but not sub-operations. Operations are always dispatched with the full quantity to the new work center
Reward point if useful
Regards
Jia -
Upgrade to Firefox 4.0 has caused nothing but problems. Unable to click links, access websites, etc. How can I downgrade to previous version?
Check that the Bookmarks Toolbar is visible and that the "Bookmarks Toolbar items" is still placed on the Bookmarks Toolbar.
If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
* If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
* If you do not see the "Bookmarks Toolbar items" or other items that are missing in the toolbar palette or on a toolbar then click the "Restore Default Set" button
See also:
*http://kb.mozillazine.org/Uninstalling_add-ons
*http://kb.mozillazine.org/Uninstalling_toolbars -
Updated to Mountian lion 2 mnths ago had nothing but problems,I had no problems with lion, so i had a tech reinstall lion, Now agian I am having problems with the cursor freezing and disappearing in photoshop and not being able to use type in word, safari, mail, photoshop6 ,lightroom4 any suggestions as I don't believe apple is going to doing anything,thy've stuck thier head in the sand and ignored it.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Wow what a pile of crap you must wade through to ask a question .
Ok so the problem is I did an update on my IPad and now it does nothing but show a graphic showing the power cable connecting to ITunes
So I connect iPad to my IMac and prompt iTunes nothing happens. So I try sinc nothing happens.
So I try restore and the popup says I am not eligible for restore.
What is going on with this stupid machineMachines are incapable of being stupid. Not so of their operators.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I work at a church that records video and audio of each service and provides DVD/CD's to be available for pickup at a later date (once edited). Our current process for placing orders is a small booth with a stack of carbon-copy forms and we would just like to make it a little easier and more streamline for the church member. Is there an app out there for the iPad that will allow me to create a form for a person to fill out and submit (to be emailed to me) so we could replace our carbon-copy forms?
Also, if there was a credit card payment option where they could swipe and pay (i currently use Square for photography gigs in my personal business) that would be amazing (but not necessary).
One final request... if this app exists, is there a way to lock the user into that app so they can't just start playing with the iPad? We were thinking of building a nice looking case (podium of sorts) that sits in front of a larger LCD monitor utilizing the HDMI adapter mirror display for the iPad 2 but would also allow us to lock the iPad down and also maybe even hide the fact that they are even using an iPad... very ambitious i know and understand that I might need to hire a programmer...
Any suggestions would be GREATLY appreciated!AWESOME! thanks so much! the LocPad is EXACTLY what we need... the kiosk is almost there but not quite... check out this link to see more or less what we have and want in APP form... http://etcolumbus.org/#/media/media-orders
I guess we could actually just use LocPad to keep them on this page of the website huh? it would definitely keep things simple... -
My ipad2 is not responding..I want to restart it but i can get nothing but a black screen with only the apple logo and a small gear icon. It occasionally beeps but no other response. Any ideas as to what may be wrong and what I can do?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
WM -Storage bin 3000711133 ( nothing but TO no) blocked for stock removal
Dear Friends,
1.User has created TO for 2 qty.
2.While confirming it , he has put 1 qty in qty diff - could be by mistake,
3.Now this one qty is went to stock differnece - Storage type 999 and the storage bin as "TO" number.
4.I suggested them to clear the differnces through LI21 , but they dont want to do it , as it will heat financial accounts too.
5.They want to transfer this one qty from 999 storage type to the required storage type
6.I tried with LT01 - user mvt type 999 , & also 201 , and used souce storage type as 999 and storage bin as TO no, but i am getting message -Storage bin 3000711133 ( this is nothing but TO no) blocked for stock removals
7.even i tried with LT09 - but it dosent work...
It should allow to move the material from 999 through lt01 , in our case it is not allowing, could you please help me to resolve this issue, if i need to do some customisation changes then where i have to do?
Thanks & Appreciates your earlier response.Hello Om,
I request few corrections for my last post.
As understood now, you picked quantity was 2 pcs , while confirming user has mistakenly put 1 pc in qty difference field.
Here when user has entered 1 (reduced quantity that the delivery quantity in outbound delivery) then he has to enter difference indicator for reduced quantity which must have been configured in the system.
Now say that you have deliver the 1 pc which was confimred in TO to customer, at the same time your delivery must ahve been updated with pick and pack quantity as 1.
But still 1 qty lies in interim storage type (XXX) with stoareg bin as trsnfer order number.
Now to put this stock back in original stoarge type and bin.
You please try LT01 with movement type as 999 which is warehouse supervision.
Now in next screen you enter the stoare type (XXX) and stoareg bin i.e. your transfer order number in source data
and destination storage type and bin will be automatically picked.
Now Press Enter . 'You will get warning message as check you entries' ignore that message and save
Hope this will help you. Also if you are getting any erro message with above please give us the detailed escription of erro message
Br,
Tushar -
Nothing but problems since update from v5
Is there any way that I can uninstall iphoto 6 and go back to v5? I have had nothing but problems since this update. At first no photos were imported, then once I imported them (which took a couple of hours), many of them are duplicates that I now need to sort. But the worst part is that many of them are thumbnails that are too small so that when i try to drag a photo into iWeb everything is pixelated and looks horrible. I have spent hours reading this help site and tried BatChmod and iPhoto library manager and rebuilt the thumbnails but still have these problems. I don't understand why everything worked beautifully in v5 and this "update" is causing so many problems. I didn't really want to update iPhoto in the first place. I bought iLife so that I could use iWeb and the other apps automatically installed. This is extremely frustrating.
Sorry for the frustrated tone - I'm just at wits end dealing with this for the last few days...Hi,
Thanks for taking time with this. Yes, when I first installed I also updated to 6.04.
Below, my responses:
"Very strange. Upon the initial opening of iPhoto6 your library photos are reorganized into a new folder structure different than methods employed by earlier versions of iPhoto. Once completed iPhoto ought to open automatically revealing your Photo Library as it existed in iPhoto 5. Either:
- iPhoto 6 never processed your original library and instead simply created a new Photo Library (hence the blank library you saw - moving the Library to a location other than the Pictures folder, or naming the Library something other than iPhoto Library could be contributing causes),
- or the app didn't work properly, which I doubt."
*It seems that it must have created a new Photo Library. I didn't rename or move the file prior to the update as far as I know. It was in the Pictures file and appeared to be fine, but when I opened iPhoto, the library was blank and said No Photos.
"It sounds like the problem began with the initial reorganization. Do you remember getting a prompt from the app. asking you which library you wanted to reorganize? Do you have multiple libraries? Have you used iPhoto Library Manager?"
I don't remember getting a prompt asking which library, but it could have happened. No, I only had one photo library. I only used Library Manager after I encountered the problem of the empty library and turned to this forum for advice.
"Did you make this backup prior to the initial opening of iPhoto 6, or after the initial reorganization? If it's the former, you could trash the entire iPhoto Library folder in your existing Pictures folder, then move the backup library intact into the Picture folder. Then you would start-up iPhoto (hold down the option key so you are pointed to the correct library) and allow the app. to reorganize the Library into its new structure."
Well... no, I didn't have a current backup prior to the initial opening of iPhoto6. Completely my fault there.
"If the backup is after the reorganization, from what you describe, it seems your backed-up libraries may not have been reorganized. Advice is the same as in the previous paragraph."
I did that as well - launched hold option key, etc. Then I had photos after a few hours of rebuilding. That was good, but now I'm not sure what to do with all of the thumb sized duplicates. I think that all of the photos are there, just organized in a bit of a strange way - I usually had my library organized by roll according to date - and the rebuilding put things in strange orders and also merged some rolls, etc. For the most part though, each rebuilt roll is either fullsize or thumbsize, so that is a bit helpful. Since none of the previously sorted albums survived the update installation it's just very time consuming sorting through thousands of pics.
What I've done now is sorted rolls into fullsize and thumbsize, as a start to making sure that I have duplicates of all photos in both sizes before I do anything else. Once I have that job completely finished, what should I do with all of the thumbsize duplicates? Do I need the thumbs? Can I take them out of the viewing window of the application?
Of course I was planning on doing a backup the week that I got the new software but was too excited to install to remind myself to do the backup first... A good lesson to learn I suppose.
Thanks so much for your help. I look forward to seeing what to do once things are sorted again. -
Blocking Customers From Placing Orders
Hi,
ould like to block certain customers from placing orders. How can I do this?
Thanks,
Mounika.Hi,
You can apply the block based on sales areas using VD05, but you would have to block the customer in the all areas that the order could be created against. If you want to block the customer globally, use XD02 - Extras - Blocking Dtat. There you will see:
Sales order block
-All sales areas
-Selected sales area
Delivery block
-All sales areas
-Selected sales area
Billing block
-All sales areas
-Selected sales area
Block sales support
You can also block deliveries and billing at this level.
You can also try blocks in credit management and accounting using FD05 and FD32.
You can block orders from being created and shipped in Credit Management with a whole host of settings here including blocked or various risk categories
Reward points if found helpfull...
Cheers,
Siva. -
Hi, I downloaded Yosemite this evening. It downloaded fine, it installed fine and then it restarted the Macbook. Now it seems to be frozen. I have nothing but a grey screen with the apple logo and a bar that is half black and half grey. It's been like this for over an hour. Should I worry or is it still working at something? How do I fix this if it's not still working at installing something. Thank goodness for this poor old pc as backup.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
When I was updating my ipod touch to the new iOS last night it died and now I have nothing but a white screen. iTunes no longer recongnizes the device and it won't turn off when I hold the power button or when I hold the power and home screen button.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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