Plastic piece to wind up power cord

So you know those two plastic pieces that open up from the power adapter so that you can wind the cord around it? Well one of my plastic pieces snapped off. I can't seem to get it fixed. My computer is still under warranty, is this covered?

is this covered?
Nobody here can say for sure. Call Apple and ask.

Similar Messages

  • Broken power cord - covered by Apple-Care?

    Hello, all.
    Last night my power cord decided to abruptly stop working. Upon closer examination, I noticed that the flexible, plastic casing directly posterior to the rigid, plastic piece [that houses the pin] appeared to be showing signs of stress. I found this odd, seeing as how I'm terribly careful with my computer - the only thing I could assume was that perhaps, during one of my recent travels, the power cord had been packed in such a way that compromised the integrity of the plastic.
    Still, I'm surprised that something that benign would cause it to stop working.
    After wiggling it gently for several minutes, I found myself perched precariously on the edge of my chair, not wanting to move for fear of disrupting the fragile connection I had created.
    Needless to say, this is not going to work for very long.
    I was wondering if the iBook power cords are covered by the plan?

    Hi, and welcome to Apple Discussions.
    Not usually (unless it just quits working without signs of wear).
    "Accident or abuse" is not covered under AppleCare, and this would likely be considered to be one or the other.
    With that in mind, nothing ventured, nothing gained. It will only take a bit of your time and a phone call to AppleCare to find out for certain whether they will replace it for you.

  • HT201897 Does a Mac Mini purchased in the USA require a power converter for operation in Europe or should I only purchase a different power cord for it?

    Does a Mac Mini purchased in the USA require a power converter to operate outside of the USA or can I simply purchase a different power cord for it?

    Depending on which European country (should their mains access plug/port shape vary) the
    cord set with correct ends on it has to match. You can buy a cord that plugs into the Mini
    where the factory cord goes, and the other end has one for the wall source shape. The wire
    for the application should be able to support 110~240VAC.
    With the cord or an accurate image in hand, you could either get a new cable to match both
    realities (mini + wall supply mains local) or an adapter (US/Standard to EU/Local) for just
    the head or input part of the original Apple cable. One plugs into the other, then into wall.
    If you have a new Mini with a small modular plug/port on the computer end of the power wire,
    it would have only two holes and no ground; the other end would have two prongs of equal
    shape and size. Not a polarized plug and not a grounded three-prong. To get a replacement
    power wire for the MINI to go from power source to the Mini is recommended, if you are going
    to be staying in one location for awhile. A Travel Kit that offers no electrical conversion but only
    the physical shape adapter kit, should a available in travel stores, airports; big box discount
    stores, computer and electronic stores. This page shows the cord end of the appliance shapes.
    The other end would be the mains shape for whichever country you are going to....
    http://www.signalandpower.com/European-Power-Cords/
    So to match the country or regional power mains type is a primary concern for obtaining the
    correct replacement cord to supply the Mini with local mains power. The end which plugs into
    the Mini is of a certain type (numbers for EU and elsewhere are published, see link + images)
    & the end that gets plugged into the mains or utility side, needs to match the local specification.
    The link to Apple, to contact for Support and Service information in prior post, should be able
    to help find a source for the local replacement type cord they'd sell local people with a Mini.
    Apple local sources offer replacements for this purpose; and for travelers, a second cord for
    a direct use (not adapter plugs) is a better bet. For those who only need a cord in two places.
    If you are traveling to Denmark, UK, Swiss or other EU countries require different adapters.
    Even places where the power itself may be somewhat similar. However your MINI has an
    automatic power supply that will conform to that energy standard, you only need to supply a
    correct non-transforming adapter. Simply a connection to adapt one shape to another.
    The general purpose travel kit that is not specialized to Apple power adapters, would have a
    plastic plug/adapter with the local pins on one side, and the US/standard two slots on the other.
    So, no circuitry nor any other change of electrical power inside this device would be required.
    http://www.signalandpower.com/2-Prong-Plug-Adapters/
    http://www.signalandpower.com/Convert-to-Europe-CEE-716-plug/
    http://www.signalandpower.com/Swiss-AC-Power-Cords/
    In other words, I believe my other post already covered this. On the ground on either end of the
    path, adapters are common and the Mini does not use proprietary electrical components IF you
    have one of the more recent shape aluminum models with the power supply built in. The older
    Mini has the power brick and two wires. A US/Standard plug adapter to EU/Local would work in
    either case, since all you'd do is plug the adapter plug into the local mains and the US plug into
    that one... I see these kinds of discards for as little as 25¢ in thrift stores in Alaska. Or you can
    buy a new one. Or you could get a complete cord with correct ends on it, for Mini + local mains.
    Hopefully this helps somewhat. The only info missing is which EU country or region is involved.
    Their shapes of plug are different, so the adapter end for local supply has to match their standard.
    Swiss, Denmark, UK, and others offer different shapes and so on.
    The Apple store in the location you are traveling should be able to supply you with a replacement
    cable for a modern MINI, that has the correct local mains end, and the correct Apple mini end on
    the opposite. Since the unit is automatically switching, the magic is done.
    Since I supplied a means to locate any number of Apple stores, authorized service providers &
    other Apple related vendors in my earlier reply: https://locate.apple.com/country you could contact
    any of them along your route in the City in whichever EU country, to find a local MINI power cable.
    In any event, I'm done...
    Good luck and happy trails...

  • HT201210 ive tried all of this many times now and it went through a restore once but my iPod still said i needed to hook up to iTunes (you know the screen showing a power cord and the iTunes icon) ive tried and tried but still can't get it PLEASE HELP ASA

    I've have done all of the tips Apple has suggested and have tried many times to restore it but it still won't work.  IThe first time it went through the whole process and it seemed like it worked but it still showed the Screen that has a iPod power cord that has an arrow pointing to the iTunes thumbnail.  And now i thought well maybe it is restored i just need to sync it to Itunes but no my computer said that i encountered a problem my iPod and that i need to restore it so I tried.  And at the end of the first step, the Verifying Software step, it said that the device "iPod" could not be found, so Itried it again and again but it still came up with the same results so I'm screwed so if you can could you please help me i really need after a disabled iPod for about 2 to 3 months now.  So if you could please help i would appreciate it alot. THANK YOU.

    - Reboot the computer, try another USB port and try anohter cable.
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Try placing the iPod in DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Does the battery recall affect the power cord jack?

    My computer battery is part of the recall. However in addition to the battery problem, the jack where the power cord plugs in is not working. I brought it to an authorized repair location and was told the "bronze wore off" and that the entire interior piece would have to be replaced. At a cost of approximately $500. since it is 2 years old. My question is this: could the faulty battery have affected the jack and therefore shouldnt this problem be covered under the recall?
    ibook g4   Mac OS X (10.0.x)  

    Absolutely. And if they give you a hassle about it at the apple store explain to them quietly that a policy which does not factor into account the damage caused by defective parts is a marketing strategy that is admonishing the proper use of a computer. Furthermore it relegates the status of a consumer to the level of non-interest in furthering the aim of the company.
    Hows that? It's the best I could come up with but in light of the trouble with the SEC that this and other companies are facing this should be ample enough ammunition to accomplish the mission [but don't hassle with applecare take it to the store unless you have a warranty and in that case it would be covered].

  • If a power cord shorts out, can it affect my Macbook Pro?

    I have my 2009 macbook pro 13" plugged in, then suddenly it turns itself off and needs to be restarted using the power button, and when it shuts down, the power cord seems to 'die' too. I think the power cord might be shorting out. Could this be? Could it possibly be a completely unrelated occurrence, where the cord dies and the computer separately spontaneously shuts off (perhaps the battery is dying)? No warning pops up or anything, there is just a tiny 'pop' sound and the screen goes black. I must then use the power button to turn it back on. When I turn the computer back on, the clock is set back to some time in 2000 and wifi is knocked out. But if I put the computer in sleep mode, close the lid, then open it, it reconnects to airport with no problem, and sometimes the light on the power cord will turn back on. I haven't been able to find a similar issue anywhere.
    Some more background: the computer, when turned on and for example using Google Chrome and TextEdit, and these 2 applications only, the battery power quickly deteriorates. In addition, whereas the battery used to deteriorate down to the single digit percentages, it now tends to die at about anywhere from 10-30% battery life reading. This is where I am getting the idea my battery may be going bad. This is my 3rd or 4th power cord in 5 years.

    This cord has not been wrapped or stored in damaging ways, I always circle it up, never use the little ears to wind the thinner cord on the A/C adaptor block because this has been shown to have problems, plus the cord gets all kinked up. I am as delicate as possible with my cords now because my previous ones have been damaged from wrapping/other technical issues (the first, which came with my Mac in '09, was the old 't' style and frayed from factory defect, the second stopped working after about 2 years so I was told it was probably due to age, the third stopped working spontaneously back in July of this year due to unknown causes, and this newly purchased one has been treated as described above, very delicately, wrapped in loose circles and placed in a padded carrying case). The cord was plugged into a surge protector when the issue occurred, at the home of a friend (not in my own home), when the issue began to occur.
    Apple charges $80 for a subpar product that has time and time again failed for various and differing reasons, but they don't change anything because it makes them money when you have to keep buying new power supply cords every 6 months to a year or shorter. I have never had this particular problem where the cord overheats and shuts down my computer. I purchase from Best Buy because I can't afford to wait for 6 weeks while Apple ships new product, nor can I afford to pay extra for shipping. The nearest Apple store is an hour from my house, otherwise I'd go straight there and have my computer and cord diagnosed.
    I am pretty sure the computer battery itself is dying, as well, as the unit is 5 years old.
    I found it strange that no one else I could find had ever documented this same problem occurring.
    Thanks for your time and advice.

  • New Macbook 3 pronged ac power cord

    I just had my ac adaptor replaced under warranty. They sent me a 3 pronged power cord. Is this correct and they are just using a grounded cable now?

    As far as I know, Apple includes 3-prong extension cables as well as the standard two-prong snap-in module in the box with all their new laptops. I got a 3-prong cable with my circa 2005 iBook G4 1.42, and I believe the ground pin connects to the metal "button" on the power supply.
    Back in 2002, my iBook G3 600 shipped with a 2-prong extension cable. The "button" that the module snapped into was plastic.

  • How much energy does a "brick" power cord take?

    Hi,
    1. How much energy does the White Brick power cord consume when the computer is fully charged?
         A. Does it vary based on processor action?
         B. How bout when the computer is sleeping?
         C. How bout when the computer is off?
    2. How much energy does it consume when it's not attached to the computer?
         A. I also want to know this for chargers for other Apple devices.
    Thanks for any info on this. I haven't done any searching on this, so maybe it's an obvious question.

    Thanks for these answers. I neglected this post for a while as I didn't have time to investigate. The answers were helpful.
    I did find some more information:
    https://discussions.apple.com/message/6423752#6423752 lists (for a 2008 macbook) the consumption. I would be interested in seeing this for the latest models. Especially interesting is this: "Power brick energized, but not attached to computer - unmeasurable." Is the power adpater (it's a transformer) this energy efficient? This is a big deal if I am planning on unplugging my laptop at night.
    I also see this: https://www.apple.com/macbook-pro/environment/ . But, unfortunately (and outrageously), it does not give details (it is not outrageous as a status quo piece of marketing, but it's outrageous that the status quo is that little information! So, the problem is not Apple, per se, but the habits. Maybe that is an area for a marketing company to improve on!
    I found this for some more, general information: http://electronics.howstuffworks.com/everyday-tech/plug-in-transformer.htm . That gives: "The power consumption is not large [on power chargers] -- on the order of 1 to 5 watts per transformer."
    I'd certainly be interested in information on Apple's other products (like iPod and iPhone chargers).

  • My power cord was working,then all of a sudden it said it wasnt compatible or something,******* me off it was working just fine

    my power cord was working,then all of a sudden it said it wasnt compatible or something,******* me off it was working just fine

    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    See the not-charging topic of:
    iPod touch: Hardware troubleshooting
    Have you tried another cable?
    Another charging source? Does iTunes see the iPod when you connect to your computer?
    Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.

  • How to extend the power cord of MacBook?

    Hi!
    I know its a very silly question...!
    but i don't know where to connect the the power cord extension on the power adapter...

    Welcome to the Apple discussions.
    Disconnect the adaptor from the wall and the MacBook. Hold the adaptor in your left hand so that the cord going to the MacBook is on the left, and the power prongs are on the TOP right. Grasp the white plastic holding the prongs with the thumb and fingers of the right hand. Hold the whole adaptor flat and horizontal. Using the right hand, slide the prongs section horizontally AWAY from you. The prong section should just slide off. The power cord can then be fitted to replace the prongs by reversing the process.
    Hope this helps
    Bob

  • 27" iMac power cord vs 20" power cord???

    Will it matter if I use my old 20" iMac power cord for my new 27" iMac? I think they are the same but wanted to check first.
    Reason why I'm asking is because my new 27" iMac i7 randomly shuts down with no warning. I searched and found out that this has happened to others as well. Supposedly resetting the SMC will help but it did not for me. Last time it did it I heard a faint click right before it shut down, first three times it did not do that. I've lost hours of work and am really ticked off. I have a new machine on the way and hope its an isolated problem. I'm running latest OSX with all updates.

    Won't matter a bit. There is absolutely nothing special about those cables except the little bit of plastic that makes it sit flush with the rest of the case when plugged in. You could steal an AC cable from an old PC if you wanted, wouldn't make a bit of difference.

  • Broken power cord connector

    The plastic insert typically secured in the power cord adapter is not permanently lodged inside the computer jack.   I have a Pavillion DV6 that is less than 6 months old.
    - Has anyone else had similar problem?   (I noticed similar complaints on other forums)
    - Is this covered under warranty?   (obviously a defect since there is no way a consumer can cause this problem)
    Suggestions are appreciated so I can quickly restore my laptop to normal operation.  (Currently dead battery with no way to charge it)

    Ok, I'm sorry my link is no good to your situation, but you said that the laptop is less than 6 months old so it shouldn't be an issue.  You'll likely need a new AC adapter as well as a new system board.  Here is a link to contact HP:
    http://welcome.hp.com/country/us/en/contact_us.html
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  • Cracking of coating on power cord on iTouch

    My iTouch is still under warranty and I have had difficulty with this same problem. The coating over the wires seems to torque and causes stress at the point of insertion to the plastic pin that inserts into the Touch and it cracks - exposing the wires. I reported this re-occurrence to Apple support this AM (8/5/09). And the person I spoke with had no reference that this is an ongoing problem. Replacement is covered under your Warranty.
    I bought the same 32Gb. iTouch for a friend of mine last Dec. and she had the same problem - but just purchased a replacement cord and didn't notify Apple. I told her she should take the old cord to the Apple store and they will check the warranty info. and give her a replacement.
    I think Apple needs to be aware of the design flaw so it can be corrected. If anyone else out there has this issue - make sure you report it online or call the Apple Service number 1-800-676-2775 or Tech. Direct 1-800-275-2273 and make Apple aware of this.
    I have 7 other iPods and have never had any problems with their power cords.

    My error . . . I do remove it by holding the plastic hard connector . . not the cord itself. On the other 7 (seven) iPods that I own . . . those cables have been plugged in and unplugged many times and they have never developed any signs of cracking or breakage. Only the cable for the iTouch which is stiffer and does not have the flexibility that the other cords have.
    And I'm not a HE I'm a 63 y.o. - and I've owned Apple computers and products since 1984.

  • Power cord cable

    I've notice that at the Apple store i visited, that most iPads on display had the power cables exposed or the cable about to break. I've had that problem w other power cables, and is usually at the end of the cable where it meets w the attachment that goes into the unit. Perhaps is the abuse that these display units take, but if that is any indication, Apple should consider a solution for the power cables attachments.

    I have multiple iPod/iPhone cables-all of them in near perfect condition after a couple years use.
    If you use the bottom part of the connector(white plastic part) to pull the connector loose instead of yanking on the cable part(as you should for any cable or power cord) they last just fine.

  • Trouble connecting the magnetic end of the power cord

    hello,
    when I hook the magnetic end of the power cord to my MBP, I have to 'play' with the connection so that the power goes throught.
    I have to push, pull, tork, lift etc... the magnetic end so that finally the green or red light lights up.
    I was just annoying at first but now, I can't alway have power, the whole thing got terrible sensible.
    Do you think the cord is the problem or is it the receiving port on the mac?
    What can I do?
    Thanks.

    Apple is supposedly very good about replacing the MagSafe's, even out of warranty.
    But if they don't, then you might be able to use a nail file to sand down some of the plastic, and buff the metal a tiny bit on the (disconnected from the power please), metal contacts to remove a very slight covering of oxidation that occurs.
    I have to go around and do that to my coax cable every few years or the TV and internet reception gets flakey.
    https://discussions.apple.com/message/16276201#16276201

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