Playing a prompt while another process is running in the background

I'm running ICM 6 with IP IVR Queue Manager 3.5.
I've built a couple of scripts that take input from callers and then uses the input to query a database. Sometimes it takes a few seconds to return with a response so I want to play music or a prompt while it retrieves the data.
Is this possible with Queue Manager?
thanks

I haven't used anything earlier than 4.0 so I'm unsure of any idiosyncrasies between that and 4.0 but I assume this would still be possible so what I'd do is just place the call on hold before you do the DB dip and then after it's done take the call off hold and do whatever treatment you need to.
Cheers,
Nathan

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Hey, can anyone help me with this:
I have a vi which is eseentially a sequence (though I do not use a sequence
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[email protected]

Wes,
Apart from calling a VI as a sub-vi you can use VI Server to call another VI. The VI you are calling can be on the same machine or could be called remotely from another machine.
There are a few examples on using VI Server you may find helpful. If you go to the Resource Library in NI Developer Zone http://zone.ni.com/libraries/ and then go to LabVIEW-Connectvity-VI Server you should find quite a few examples.
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on before the next VI (with flow being controlled through the error cluster) executes. If you set it to false the VI will go off and run and you can continue doing things independently.
Do be careful in case you are getting into situations where you might be calling the same VI again before the previous call has completed. If that is a possibility mark the VI as re-entrant, this is wether you're using VI server or just calling the same sub-vi multiple times in another VI. If you don't set the VI up to be re-entrant you run the risk of the same data space being used for different calls.
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I have created a large application that is split between VB 6 and LV 6.1. The LabVIEW portion runs in the background, except that the VB portion can request that a LabVIEW user interface be presented on demand. Any time after this LabVIEW user interface has been opened and closed, opening and closing another application (or even just hiding a top-level window in another application) will cause LabVIEW to close, taking my background processing with it.
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Hi,
Perhaps you use references to windows in LabVIEW. If you get those
references with a full path (e.g. c:\code\subvis\vi1.vi), this will work
while in LabVIEW environment. But when an application is build, this will
fail, because the vi is no longer there. Try using the name in a string
instead (the OpenVIReference is polymorphic) with only the name of the vi in
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There are some other isues that change when building an application. Most of
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Regards,
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"cpuwzd" wrote in message
news:[email protected]...
> I have created a large application that is split between VB 6 and LV
> 6.1. The LabVIEW portion runs in the background, except that the VB
> portion can request that a LabVIEW user interface be presented on
> demand. Any time after this LabVIEW user interface has been opened
> and closed, opening and closing another application (or even just
> hiding a top-level window in another application) will cause LabVIEW
> to close, taking my background processing with it.
>
> If the LabVIEW code is running as source code, LabVIEW prompts me
> before closing. However, when the LabVIEW code is running as an
> executable (.exe), the executable closes without prompting in this
> circumstance.
>
> The scenario can be reproduced with a standard LabVIEW sample program.
> Proceed as follows:
>
> 1) Open VBToLV.vbp (the example program distributed with LabVIEW 6.1).
> 2) Start the VB program running.
> 3) Press the Launch LabVIEW button on the user interface of the VB
> program.
> 4) Enter an expression in the text box provided.
> 5) Select Display VI Front Panel.
> 6) Press the Run VI button.
> 7) Close the VI front panel by clicking its "X" button.
> 8) Open any handy application, such as Windows Explorer or Notepad.
> 9) Close this most-recently-opened program.
> 10) The LabVIEW Exit screen appears.
> 11) Exit LabVIEW.
> 12) Press the Run VI button.
> 13) An error occurs because LabVIEW has closed.
>
> If the LabVIEW code had been built into an executable and called
> accordingly, there would have been no LabVIEW exit screen. The
> executable would have just exited silently.
>
> This is not the way a COM server is supposed to behave. The VB
> program is still holding a valid reference to the server and it should
> remain open.
>
> It appears that LabVIEW is monitoring the total number of top-level
> windows that are open. I suppose that this is how LabVIEW figures out
> when its own FP windows have been closed. In this case, it doesn't
> notice that all of its windows have been closed until some other
> window closes.
>
> I have a work-around, but it's ugly.
>
> Ron Martin
> Balance Technology Inc.

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"jact" wrote in messa
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Playing a prompt while another process is running in the background

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