Pleas Help me about Crystal report problem

How to solve this problem. The problem is some time my web application can not connect to crystal report server. And App. log was receord as below.
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: crp.RAS.rptappserver.---- Error code:-2147217387 Error code name:connectServer
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException.throwReportSDKServerException(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.managedreports.ras.internal.CECORBACommunicationAdapter.request(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.else(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ClientDocument.close(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.close(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.dispose(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.finalize(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer.invokeFinalizeMethod(Native Method)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer.runFinalizer(Finalizer.java(Compiled Code))
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer.access$100(Finalizer.java(Inlined Compiled Code))
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java(Compiled Code))
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R Caused by:
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R java.lang.NullPointerException
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.managedreports.ras.internal.CECORBACommunicationAdapter.request(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.else(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ClientDocument.close(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.close(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.dispose(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.finalize(Unknown Source)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer.invokeFinalizeMethod(Native Method)
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer.runFinalizer(Finalizer.java(Compiled Code))
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer.access$100(Finalizer.java(Inlined Compiled Code))
[23/9/2005, 15:02:44:359 ICT] 4c383aad SystemErr R      at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java(Compiled Code))
For more information
Web sphere Application server 5.0.2
JVE 1.3.x
Crystal Report Enterpire V.10
All component deployed on Windows 2000 OS.
Pls. anyone advice me . thank you
PJ

How to solve this problem. The problem is some time
my web application can not connect to crystal report
server. And App. log was receord as below.
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServ
erException: Unable to connect to the server:
crp.RAS.rptappserver.---- Error code:-2147217387Does this give a hint of what to check? Maybe you need to check if the server is running and the server configuration is correct.
I haven't ever used Crystal Reports, so I can't be very specific. A Google search might help.

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