Please confirm, before I submit a bug report.

Open any file in audtion CS6.
In a spectral display chose a marquee selection tool and select a portion of the track in the lower frequency range.
Adjust gain or delete.
Observe the spicke appearing just outside the vertical edges of the selection. Audibly a pop is introduced.
This does not happen in CS5.5
Please confirm

.wav, was able to do so with mp3 and others as well. I have as an example adjusted the gain by -24db for the selection, but this also happens for copy and paste and such. In other words the areas outside of the selection are affected. See attached images. in the third image the freen marks correspond to the edges of the original selection
1
2
3
Message was edited by: dkitsov, new info added

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FAQ: How do I submit a bug report or feature request or otherwise give feedback about Premiere Pro?

The best way to submit a bug report or feature request is to use the bug-report/feature-request form.
The Premiere Pro team doesn’t necessarily see and record every post on every forum and social network, but we do see, record, and track every entry through the the official feature-request/bug-report form.
It also helps a lot if you opt into the Product Improvement Program.
Also, be sure to use the crash reporter.
We really do read all of the bug reports and feature requests, and the software really does get a lot of benefit from detailed crash reports.
Don’t forget about contacting Adobe Technical Support or Customer Service, too. For information on how to contact Adobe Technical Support, see this page. (Note that you must register your product before you can open a technical support case for it.)
If you have tried to get help from our support staff, but the service was inadequate, I can help you to escalate your issue if you send me your case number at kopriva at adobe dot com. You must provide me a case number. I am not offering to solve your problem myself; rather, I am willing to forward your information to someone if you have already hit a dead end with our Technical Support or Customer Service.
If you have feedback about the content of the Premiere Pro Help document, then please add a comment at the bottom of the relevant page. You can add comments to add information, to add links, to make corrections, or to ask for clarification.
If you want to keep up with the Premiere Pro team, then you can follow our blogs, Facebook page, and Twitter feed and so on.
Oh, and I can’t resist this opportunity to remind you to update to the most recent version of the application. Don’t be surprised when the first thing that you hear back from us is that you need to install the latest updates. We fix a lot of things in updates, and we don’t want to go chasing bugs that we’ve already fixed. We’ll keep you posted on our blogs, Facebook page, and Twitter feed about updates as they become available.

Hi qwerty,
Dun tink that creative customer support sucks cos I had been dealing with them in the past and I can say that their service are quite gd and fast. If you wanted a refund, I tink you need to contact the store that sells you the product. Dun tink creative will refund you though.

NetStream.send not working in Flash Player 11.2 Beta with Cirrus, Please confirm if it is a bug

Title
NetStream.send not working in Flash Player 11.2 Beta with Cirrus, Please confirm if it is a bug or feature
Description
Problem Description:
NetStream.send can not send data to peerstreams when using with cirrus. Conflict with documents.
Sorry for tag the build as 11.0.1.3 while the bug is actually on 11.2 beta since the bug report system didn't have 11.2 beta yet.
If you are not responsible for 11.2 beta bug fix, please help a hand to handle this bug to 11.2 team.
This bug is "killing" to your application, so we really appreciate your help. Thanks.
==Publisher==
nc.connect("rtmfp://");
var ns:NetStream = new NetStream(nc, NetStream.DIRECT_CONNECTIONS);
ns.publish("sendtest");
...//after connection success.
ns.send("clientfunction", "ok"); // this line cannot reach subscribers. even if subscribers have client object correctly.
==Subscriber==
nc.connect("rtmfp://");
var ns:NetStream = new NetStream(nc, cirrusid);
var client:Object = new Object();
client.clientfunction = clientfunction; // target function
ns.client = client;
ns.play("sendtest");
Steps to Reproduce:
1. compile the code in the attachment to SendTestExample.swf (not be able to paste it here)
2. run it under flash player 11.2.202.19 beta
3. run it under flash player 11
Actual Result:
HeartBeat is:
Start HeartBeat:
send hello
send hello
send hello
which means NetStream.send was not able to call "clientfunction" as expected.
Expected Result:
Start HeartBeat:
send hello
in client function: hello
send hello
in client function: hello
send hello
in client function: hello
which can call into the clientfunction as flash player 11 did.
Any Workarounds:
I can not find it out since it's an api level bug. But this can be very important for lots of applications which rely on send to do rpc.
Test Configuration
IE8, Firefox under Windows 7
Also have problem under Windows XP (but not well tested on this platform)
App Language(s)
ALL
OS Language(s)
ALL
Platform(s)
Windows 7
Browser(s)
Internet Explorer 8.0
==Attachment==
package {
    import flash.display.Sprite;
    import flash.events.Event;
    import flash.events.NetStatusEvent;
    import flash.events.TimerEvent;
    import flash.media.Video;
    import flash.net.NetConnection;
    import flash.net.NetStream;
    import flash.text.TextField;
    import flash.utils.Timer;
    import flash.utils.setTimeout;
    public class SendTestExample extends Sprite
        public static var statusArea:TextField;
        var ncServer:NetConnection = new NetConnection();
        var nsServer:NetStream;
        var ncClient:NetConnection = new NetConnection();
        var nsClient:NetStream;
        var timer:Timer = new Timer(1000);
        public function SendTestExample() {
            ncServer.addEventListener("netStatus", onNCStatusServer);
            ncServer.connect("rtmfp://p2p.rtmfp.net","99f72ccbed0948d7589dc38a-3ce1b2616680");
            statusArea = new TextField();
            status("status");
            statusArea.x = 0;
            statusArea.y = 0;
            statusArea.border = true;
            statusArea.width = 200;
            statusArea.height = 350;
            addChild(statusArea);
        function onNCStatusServer(event:NetStatusEvent):void {
            status("Step 1:");
            status("server: " + event.info.code);
            status("id: " + ncServer.nearID);
            switch (event.info.code) {
                case "NetConnection.Connect.Success":
                    nsServer = new NetStream(ncServer, NetStream.DIRECT_CONNECTIONS);
                    nsServer.addEventListener(NetStatusEvent.NET_STATUS, onNSStatusServer);
                    nsServer.publish("sendtest");
                    ncServer.removeEventListener(NetStatusEvent.NET_STATUS, onNCStatusServer);
                    ncClient.connect("rtmfp://p2p.rtmfp.net","99f72ccbed0948d7589dc38a-3ce1b2616680");
                    ncClient.addEventListener("netStatus", onNCStatusClient);
                case "NetStream.Publish.BadName":
                    //status("Please check the name of the publishing stream" );
                    break;
        function onNCStatusClient(event:NetStatusEvent):void {
            status("Step 2:");
            status("client: " + event.info.code);
            status("id: " + ncClient.nearID);
            switch (event.info.code) {
                case "NetConnection.Connect.Success":
                    nsClient = new NetStream(ncClient, ncServer.nearID);
                    var c:Object = new Object();
                    c["clientfunction"] = clientfunction;
                    nsClient.client = c;
                    nsClient.play("sendtest");
                    ncClient.removeEventListener(NetStatusEvent.NET_STATUS, onNCStatusClient);
                    //setTimeout(sendHello, 5000);
                case "NetStream.Publish.BadName":
                    //status("Please check the name of the publishing stream" );
                    break;
        protected function onNSStatusServer(event:NetStatusEvent):void {
            status("nsserver: " + event.info.code);
            if (event.info.code == "NetStream.Play.Start") {
                status("Start HeartBeat:");
                this.timer.addEventListener(TimerEvent.TIMER, function (e:Event):void {
                    sendHello();
                this.timer.start();
        protected function sendHello():void {
            status("send hello");
            nsServer.send("clientfunction", "hello");
        protected function status(msg:String):void
            statusArea.appendText(msg + "\n");
            trace("ScriptDebug: " + msg);
        protected function clientfunction(event:Object):void {
            status("in client function: " + event);

Thanks for reporting. I can reproduce the bug in house. We will investigate.
Calise

How and where can I submit a bug report to Nokia ?

How and where can I submit a bug report to Nokia ? I haven't found any Nokia's webpage where it is explained.

wait for the next nokia beta test program (they usually annouce it on this forum) and enrol
then you will have access to the developers to report bugs
the last beta test finished end of November.. so it will be a while b4 the next beta test
cheers
Nokia N95 8GB, 6234, 6101, N-Gage Classic, 8250, 3350, 3315

How do I submit a bug report?

There is a plethora of bugs in CC.
For instance, CC keeps pushing updates that I have already installed. I've seen other discussions regarding this phantom update issue in this forum. One discussion was no help at all and in another, two Adobe staff members offered, well, nothing really as they only guessed at some 'would be' solutions. Both employes failed to resolve the issue.
In CC this is just the tip of the iceberg.
While Adobe has made and continues to make incredibly useful, professional and fluid products, the new Creative Cloud service sucks! So far, I cannot find meaningful answers/resolutions in this forum. A cloud service is a very different beast compared to Adobe's traditional offerings. That new beast needs attention.
So, where can I file a comprehensive bug report where I could submit detailed analyses and keep track of them?
Best regards,
Mario Marceau
Message was edited for clarity by: Mario Marceau

Hi Romsinha,
Thank you for your suggestion but I already knew about that link. What I should haved mentioned is that on that page, in the "Product Name" selector pictured here (which must be set before proceeding further),
there is NO OPTION AVAILABLE for "Adobe Creative Cloud" or "Creative Cloud" or anything remotely related to the cloud service. There is also no "Other" option. All the products I own in that list work fine. So, again, where can I file a comprehensive bug report where I could submit detailed analyses and keep track of (my ticket) for the Creative Cloud product?
Creative Cloud is the service that is buggy. I have instances full of details ready to submit, including errors captured on my MacBook Pro via the Console. Unfortunately I have no way to submit them, not even via the link you provided.
As far as Creative Cloud is concerned, this forum has been no help at all. Judging by the shaky responses (or lack thereof) from Adobe staff members on the cloud service issues, I see no point in submitting detailed information on this forum. A "Creative Cloud" option should be added at once on the page you suggested.
Please do not take this response personally. I know you are doing your best to help. My frustration has to do with Adobe in general, considering the membership pricey premium we pay for the Creative Cloud service.
Best regards,
Mario Marceau

How to submit a bug report for OSB? - restore fails if number of items per page is changed from the default of 30

In the OSB web gui, one of my users found that if the number of items per page is changed from the default of 30, the restore of the file will fail. He tested this using recent versions of Firefox and IE. We have verified this to also be the case using Chrome.
In a directory containing over 100,000 files, moving 30 at a time to find the one to be restored is a very frustrating user experience.
How do I file a bug report for this issue? Is there a workaround for this bug to enable my users to more easily find the file to restore without being restricted to the default of 30 items per page?

Yes there is a bug in the webtool in the current release. You can use the commandline obtool to do the restore, that is much faster and works fine.
Thanks
Rich

Reproducible Sloooooow Backup Bug (how do I submit a bug report?)

I've been having incredibly slow backup problems with my iPad. My wife was foolish enough to leave her iPad here today, so I'm doing some experiments, and I think I've identified the problem.
Her system had 2.5 gigs of stuff on it, and took less than 2 minutes to backup in iTunes on my desktop computer. I added ComicZeal, and copied 2 gigs of comics (261 issues) onto the machine. It took 90 minutes to back up.
Delete the comics, less than a minute to backup.
Add two gigs of music, less than 5 minutes to back up.
Add back two gigs of Comic Books in ComicZeal, and I gave up on the backup at the 75 minute mark (about 2/3 through).
So how do I file an official bug report?

Yep, this is consistent with what I'm seeing with cloudreader (and other pdf readers the in this case the files were pdfs but also coincidentally comic files as above). After an excruciating first back up the first time I synced, subsequent backups were reasonable (5-10 mins).. until I added a large number of pdfs to various installed pdf readers via itunes app sync tab (I was testing the different apps to see how they handled large pdfs). Adding the files to itunes took minutes but the subsequent backup the next time took hours - I've been following the hidden backup folder and the new back up files are similar in size to the pdfs. Using the time stamps on the backup files, one 100meg file took about 20 minutes to back up. I've tried both the original ipad cable and my iphone cable but little difference in speed. By contrast, my 8gb iphone backs up in 5 minutes is full but does not have any pdfs stored on it.
So Apple either needs to speed up / fix the sync or at least give the user more control over what is and isnt backed up.
Scott

Before I file another bug report...

Is it just my iPod touch that now when using Clock > Timer adds a spurious 54 seconds on to however many minutes I've selected? Not sure whether this was when I installed 1.1.3 or the new apps as that was in quick succession.
Does anyone else get this?
cheers
mrtotes

Oh
Thanks to you all for checking for me.
Well I've just restored version 1.1.3 with nil change to the original defect. To be honest it doesn't bother me enough to worry about it too much but it is odd. As it's just me I won't get to visit my favourite bookmark; +iPod touch+ feedback, to fill a bug report this time.
mrtotes

Where can we submit bug reports?

I'm unable to submit a bug report re: Lightroom's export resizing, because following the trail at feedback.photoshop.com leads you to sign in with your Adobe ID before you can submit the report but when I sign in, the page just says photoshop.com accounts can no longer be created. So, that website failure aside, the text of bug report I was trying to submit:
Lightroom 5's export isn't resizing exactly to specified long edge. For example, when I restrict long edge to 1920, the exported files are 1919. Same with 1024, I get 1023px files instead. If I export from Adobe Bridge, then the long edges are calculated correctly. This problem didn't happen with LR4. Files being exported were DNG and TIF.

Thanks Rob. I tried with both FF and Chrome, and didn't have cookies blocked, still no joy on that front. I already have an Adobe ID (signed in at adobe.com and in creative cloud) but I'll try again at the photoshop.com forums in a few days.
Didn't think about the original dimensions thing.. perhaps that might be it:
If I create a 4000px wide tif in photoshop, import it to LR5, then export to 1920 it outputs a 1920px file. If the source file is a DNG (or TIF after editing in PS) from my D800 (7360 x 4912 uncropped), then LR5 on export outputs a 1919px file instead of 1920. I also created a new file in PS with 7360x4912 dimensions, and after importing that into LR5, I get the same off-by-1 export resizing.
Doesn't seem to matter if the image is cropped (within LR5), if the source file's original dimensions are 7360x4912 (at least on my Win7 PC), LR5 outputs 1919px. If I create a 7380x4912 image, then LR5 resizes to 1920px correctly.
For now I'll just have to go through the extra step of exporting from Bridge, but hopefully someone at Adobe's LR team sees this thread and is able to reproduce & fix this bug.

Who supports the Z3v? How to submit bug reports?

I love my Z3v, but I've encountered some significant bugs with the firmware and the software. What is the best way to submit a bug report and/or feature request?
For that matter, who officially supports the phone? I tried reporting a firmware bug to Verizon and they directed me to the manufacturer of the phone (Sony). I then tried to get support through Sony and the support rep claimed that, because the Z3v is a Verizon-specific model, only Verizon could support me.
Solved!
Go to Solution.

I'd say Verizon as it is them who would have modified the firmware and then given that to Sony for release - When it comes to network specific models and firmware then they are your 1st port of contact - but this is just my opinion based on what happens here in the UK however some features are generic in all models like the Walkman and Album apps etc
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Why can't we submit bug reports for Flash Pro?

I've been looking to submit some bug reports regarding CS5.5 Pro and there just isn't an option in the "Report a Bug/Feature Request" form. WHY not?? I paid for CS5.5 and autoformat breaks my code, but there's no way to report it.

You aren't the first to have a problem with the choices provided. It would be nice if they listed "Flash Pro" uniquely in the list of options at...
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
... since they dio for the rest of the Adobe products. But you should feel free to pick any one of them. I'd choose "Flash Authoring" since I've no idea what it is other than maybe something to do with Flash Pro.

Be able to submit bug reports via LittleBigPlanet 2.

We all know that there's so many bugs and glitches out there in LittleBigPlanet 2, so how about an option to submit a bug report directly from the game? Who's with me?

Tom Gewecke wrote:
You'd be surprised.
With pleasure!
Try it with bugreport.apple.com. Need to be a registered ADC Member, but that frees. Be sure to pick a bug that is reproducible with a simple step by step recipe on the most current software.
So what is this bug you have been talking about?
Recurring complaint of mine:
March 2006 [If the RSS feeds contained pubDate and author that would be great!|http://discussions.apple.com/message.jspa?messageID=1892109#1892109]
April 2008 [better rss feeds without jf namespace prefix|http://discussions.apple.com/thread.jspa?threadID=1468264&tstart=189]
The RSS feeds are almost useful. They actually include the author and create date information, but do so in a format that neither safari or any other garden variety RSS reader handles.
Jive's own documentation on the subject [Jive Community: Content Syndication via RSS|http://www.jivesoftware.com/community/docs/DOC-1022] recommends reformatting the output to suit the needs of your audience in the section titled "*Displaying RSS (or, actually doing something with this stuff)*".
It seems the jf: prefixed tags aren't meant to be pushed out to the RSS clients. I certainly haven't found a RSS reader that deals with them correctly or lets you workaround them. So although the feeds have a creation date, modification date, author, and reply count, none of that information can be seen in a garden variety RSS reader. This is particularly a problem for the create date, since the create date of each article is replaced with the pub date of the feed. The pub date of the feed is the time when you pull it down, and that changes each time the feed is refreshed.
Anyway ... it seems to me that it would be a small and correct change that would take the existing RSS offerings that last inch into the realm of useful. Maybe I'll be surprised.

Bug report: Safari 5 fails to handle 8192 bit RSA certificates

Running Safari 5.1.7 on OS X 10.6.8 -- I haven't confirmed for the version of Safari running on 10.7 -- and trying to access a site over https that uses an 8192 bits large RSA cert causes Safari to bug out. It can't display the certificate details correctly, giving just a garbled text output, and even a buggy interface dialog, and manually trying to accept the certificate to get the website to load causes Safari to run in an endless loop, displaying the certificate warning anew, over and over, making it impossible to load the page. The exact same certificate details put in a 4096 bit cert works just fine.
Could anyone in the core dev team take a look at this? The number of sites making use of 8192 bit large certs is growing, and Safari is the only browser out there that can't handle it.
add.: it seems the problem sits at a more fundamental level than in Safari, possibly in some underlying framework - apparently several other applications in OS X fails with handling an RSA cert of 8192 bits size, as mentioned in this thread: https://discussions.apple.com/message/11728527
Possibly related: https://discussions.apple.com/message/3650856

Could anyone in the core dev team take a look at this? The number of sites making use of 8192 bit large certs is growing, and Safari is the only browser out there that can't handle it.
It might be worth registering (for free) as an Apple Developer:
http://developer.apple.com/programs/register/
... and then you can use the Bug Reporter to submit trackable bug reports:
http://developer.apple.com/bugreporter/

Bug Report - Some items in your iTunes Library ... because the file could not be found.

10.6 and this is still this is a problem?!?!?!?!
Not like this is an obscure issue only affecting a few noobs. Google returns 11,200 results on this issue!t'
Can we PLEASE at least allow the list of broken files to be dumped as a text file so I can find them manually! guess not,
I'll just have to get out a pencil and write down 100 songs to spend my saturday looking up and fixing. Or I could let my wife purchase 100 songs she already has whenever this comes up...
What's really infurating is that non-technical wife thinks this means she must go to the iTunes store and buy them again. Is it just coincidence that this only happens to songs that we ripped from the CD with iTunes? Hmmmm?....
what follows is for the programmers, please make sure this get's to the development group.
iTunes is the only music library manager, Media player was not even activated.
iTunes is configured to "Keep folder organized", "Copy files to folder when adding"
this has been a recurring issue since iTunes 9.x for us
The issue is persisted accross system and library rebuilds.
some of the same songs recurr but most of the time the list differs.
Library survived transfer to new computer and back for a system rebuild (new hdd) w/o this issue.
I'm guessing 100 songs is an arbitrary limit for error reporting.
Songs seem to get lost for the following reasons.
Track number added to filename
Spelling of some tags like Album, Artist, Title differ in iTunes library and the file path !!!!
Only seems to happen to mp3 files.
My suspicion is that iTunes is downloading meta data from the store and updating the mp3 tags and iTunes Music Library.xml then predicting the new file location without actually moving the file to that new location. I've enabled insert/update auditing on the NTFS folder to see if that provided any new info. I'm also capturing iTunes Music Library.xml so I can compare it to the new one WHEN this happens again and see if there is a pattern there.
Would love a bug number and feedback chanel on this.

The missing file thing happens when files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the files, or that the drive they live on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files in a relatively sensible structure, then you should be able to use my FindTracks script to reconnect them to iTunes .
Although you say you haven't used Media Player it can be raised as a background process by visiting enabled web sites. Possibly worth you reviewing this post: Getting iTunes & Windows Media Player to play nicely
jerunamuck wrote:
...My suspicion is that iTunes is downloading meta data from the store and updating the mp3 tags and iTunes Music Library.xml then predicting the new file location without actually moving the file to that new location. I've enabled insert/update auditing on the NTFS folder to see if that provided any new info. I'm also capturing iTunes Music Library.xml so I can compare it to the new one WHEN this happens again and see if there is a pattern there.
Unlike Windows Media player iTunes doesn't have a feature to automatically update tag data, although it will sometimes spot when a 3rd party program has (say during playback) and then update its own copy of the data. The iTunes (Music) Library xml file is provided for querying by third party software and is rewritten every time there is a change to the library, but is otherwise of no relevance to iTunes. The library is maintained in the iTunes Library.itl file. I suppose what could be happening is that iTunes issues a command to the file system to move a file based upon its tag, updates its knowledge of where the file is supposed to be, but the OS fails to move the file for some reason. Alternatively everything could go as planned, but iTunes could fail to get the updated copy of the library written out to disk so next time you start you get the previously stored locations.
I have ideas of my own about the best way to organise my media, but I'm quite familiar with the way iTunes does it. It might be interesting to see the details of one of the broken tracks, the path iTunes thinks it is at, and the actual path, in case there is anything that can be deduced.
Apple don't run an open bug tracking system so you won't be able to follow reports/progress based on a bug number. You can drop a line to iTunes Feedback or get a free Apple Developer account and submit a bug report report there.
tt2

HREFTrack won't rename [ bug report ]

I'm trying to follow the Apple tutorial on creating HREF tracks in a quicktime Pro movie, but when I try to rename my Text Trac to HREFTrack and click enter, it renames back to Text Track and won't complete the change.
I'm very frustrated. This is the BIG reason I even purchased QTPro in the first place and now I'm only finding that at least a few QTPro users have this problem... there is no support phone number, no way to submit a bug report... AND if this is a bug, then it shouldnt' be listed that you can do this with QTPro if it won't do it.
(feeling a little cheated!)
I realize I might sound a bit nasty in my tone, but it's only because I've STRUGGLED to find an answer online, only to be rerouted to wrong pages, the feedback request didn't work because it said that I left a field blank that was filled in, so I couldn't submit feedback and I see that other people on this message board have this same problem that has gone unanswered.
In terms of a customer support, this is very poor on Apple's part. No one should have to go to this extent to get help on a software program that someone paid for... and it doesn't do what it was said it could do... AND there "seems" to be little to no help for paying customers.
So, yes, I'm frustrated. I just want it to do what I paid for it to do. Is that too much to ask?

Hi buddies,
My idea is to pop-up a web page while playback a .mov file.
I purchased a pro version key and followed the steps with QuickTime Player for windows available @ http://www.apple.com/quicktime/tutorials/hreftracks.html
Fron the above html,
Step 10
"In the Movie Properties window, choose the new text track. Rename the track HREFTrack exactly as shown (mixed upper and lower case, no space between HREF and Track)."
I am not able to rename Text Track to "HREFTrack". I wasted few hours blaming my box.
Please give me a solution to pop-up a web page while playback a .mov file.
Regards,
Vinu.P.k

Please confirm, before I submit a bug report.

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