PLEASE HELP! - when i go to open up itunes this message appears "This copy if itunes is corrupted or not installed properly" If i remove itunes will i lose all my bac ups?

when i go to open up itunes this message appears "This copy if itunes is corrupted or not installed properly" If i remove itunes will i lose all my bac ups?

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

Similar Messages

  • When I try to open I tunes I get abox that says I tunes is corupt or not installed properly. How do I fix this

    When I try to open I tunes, I get a box that says I tunes corupt or not installed properly.
    How do I fix this

    Hello there, Dan Mat.
    The following Knowledge Base article covers the steps you would need to follow to properly uninstall and reinstall iTunes:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • E-pub books: when I click on a book to read it, this message appears:  "This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account."

    I incorrectly replaced the backup for my iPad2 by accident when I tried to retrieve it to my new iPad Air.  It now no longer exists.
    I can still see the icons of the books on Kalahari's reader. (Kalahari is an e-pub bookshop in South Africa.
    When I click on a book to read it, this message appears:  "This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account."
    I know for certain that the Adobe ID (e-mail address) is still correct. See below.  The password seems to be the problem.  This appears to have been changed a few times over the past two and a half years.  Which one? Was hoping Adobe could help. (case number: 0214089318)
    Can anyone please assist me to get back on track, what should I do to open and read my e-pub books again?
    Much appreciated.
    Leon Fisher
    Johannesburg
    South Africa
    [email protected]

    Hi I have the exact same issue.
    Someone please post a solution...

  • When I click on a book to read it, this message appears:  "This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account."

    I incorrectly replaced the backup for my iPad2 by accident when I tried to retrieve it to my new iPad Air.  It now no longer exists.
    I can still see the icons of the books on Kalahari's reader. (Kalahari is an e-pub bookshop in South Africa.
    When I click on a book to read it, this message appears:  "This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account."
    I know for certain that the Adobe ID (e-mail address) is still correct. See below.  The password seems to be the problem.  This appears to have been changed a few times over the past two and a half years.  Which one? Was hoping Adobe could help. (case number: 0214089318)
    Can anyone please assist me to get back on track, what should I do to open and read my e-pub books again?
    Much appreciated.
    Leon Fisher
    Johannesburg
    South Africa
    [email protected]

    Hi I have the exact same issue.
    Someone please post a solution...

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
    I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"

    When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"

    Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.

  • This copy of iTunes is corrupted or not installed properly ? Help

    Hi,
    After starting up iTunes I received en error message: "This copy of iTunes is corrupted or not installed properly". So I downloaded the latest version via apple but it fails to re-install because there is already a later version of iTunes on my mac ? So iTunes is corrupted, I get the advise to reinstall but I can't because the install prog refuses to do so. Please help !
    I am running OSX 10.7.3 on an intel MacBookPro with the latest iTunes installed (as far as I know).
    Thanks in advance,
    Mark

    Not to worry. The package downloaded by Software Update seemed to be b0rken.
    I fixed it like this:
    Download iTunes 9.0.2 here:
    http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iTunes9/061-7197. 20091029.tnz9f/iTunes9.0.2.dmg
    That disk image unpacks an .mpkg (meta package) whereas Software Update downloaded a folder containing packages. Looks like it just unpacked on download instead of install.

  • When I attempt to open firefox an error message appears telling me that firefox is already running, but I can't find it running. How do I do so or in any case close the already running Firefox process?

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    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
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    **Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
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    **Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
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    ** http://kb.mozillazine.org/Firefox_hangs
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  • When I try to access iTunes, I get a message that the copy of iTunes is corrupted or not installed properly and to please reinstall iTunes.  How can I do this without losing my music library?  thank you, Marty

    when I attempt to access iTunes, I receive a message reading, "this copy of iTunes is corrupted or installed improperly, please reinstall iTunes,"  How do I do this and not lose my existing music library?

    Hello, marty51.
    I would start by removing iTunes and all of it's components in the order specified of this article.  Your iTunes Media folder will not be affected. 
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Once uninstalled, download and install a new copy of iTunes.
    If you experience any issue or error when attempting to uninstall any component, these articles will help you resolve those conflicts.
    "The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    iTunes for Windows: "Error 7" message when opening iTunes
    http://support.apple.com/kb/ts3074
    Cheers,
    Jason H. 

  • Error Message: This copy of iTunes is corrupted or not installed properly. Please reinstall.

    I use Windows 7 on an Acer Aspire 5532. I've had iTunes installed for years, but today when I tried to open iTunes I got the error message above. I tried to reinstall iTunes online and it wouldn't work. Please help!

    (Apologies for barging in Steve.)
    I've had iTunes installed for years, but today when I tried to open iTunes I got the error message above.
    With that one, I'd first try a repair install of iTunes.
    Restart the PC first.
    If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

  • I have just recently updated Itunes software on my Windows 7 Laptop purchased songs.  Logged in 3 days later and now says this copy of itunes may be corrupt or not installed correctly.  Please advise what I should do??

    I have just updated my ITunes software to the latest as prompted. I purchased songs as wanted and then closed it down and have been billed accordingly.  Since trying to open ITunes again.  I have been met with the message saying This version of Itunes may be corrupted or not installed properly.  Reinstall I Tunes.
    Please advise what has happened and what I need to do (using windows 7)

    Let's try a repair install of iTunes.
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    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

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