PLEASE, PLEASE HELP: Big problems with my Zen Touch. (Firmware/driver issu

So here's the deal:
Last night I thought I'd finally take the time to upgrade my Zen Touch to 2. from .3 or something like that. I noticed that there was a warning saying that this was no small upgrade, and that I should back up everything I have on it.
I'm glad I did, because now my MP3 player situation is seriously screwed up, big time. During the upgrade process, my computer froze, leaving my Zen Touch without firmware (ok, so firmware version 0.0.0). Upon turning the device on, it boots up in recovery mode. This allows me to either format, clean up, or "reupload" firmware. I've tried all of these options, but the fact is clear that my computer simply will no longer recognize my MP3 player.
It does, however, recognize it at as a generic storage device. However, this isn't enough for me to reinstall the player's firmware unfortunately.
So basically, I can't update driver or firmware right now, because my computer won't acknowlege my Zen Touch!
Somebody please, please help.
I've already tried using the setup file from http://www.jumpingcholla.com/jce_nomad_ZEN.htm.
Seriously, please help!

Sort of success!
I now finally have firmware 2. installed on my Zen Touch! Yeah! I'm not entirely sure how I did it, and I'm not bothering to find out, I'm just glad I finally got it on there.
But some problems still remain. After all this fiddling with my driver and firmware and whatnot, my computer just doesn't see my MP3 the same way as it used to. Before, it was great, all I had to do was plug her in and I could bring up Zen Explorer in Windows Explorer, or organize my stuff in Creative MediaSource.
Now that's not the case. The only way I can sort of add stuff to my player now is by going into Windows Explorer, which is still more or less acknowleging my player as a "portable device". Granted, there is a dri've called "My Zen", but it doesn't bring up Zen Explorer like it used to when I click on it. Furthermore, when I go into MediaSource, I can't select it as a location, there just isn't anything there.
It almost seems as if my computer thinks I'm just using a portable hard dri've. Is there anyway I can tell it that it's an MP3 player, too?
Thanks!

Similar Messages

Probleme mit dem Zen Toch 40gb/ Problems with the Zen Touch 40gb!!:( Out of Gara

Hallo ich br?uchte dringend Hilfe. Ich kriege den Creative Zen 40gb nicht mehr zum laufen Da er nur ab und zu angeht Das ?rgerliche daran ist das ich im Ausland war und das Teil nur 4 mal benutzt habe Leider geht er nur ab und zu an und wenn er mal an war, ist er dauernd abgest?rzt Da ich so lange weg war, ist mir jetzt auch noch die Garantie abgelaufen ( Jahr 3 Monate). Im Media Markt bekomme ich leider keine Unterst?tzung nichteinmal ein Versuch das Ger?t auf Kulanz reparieren zu lassen
Leider ist mir das ein wenig zuviel Geld f?r 3 mal musikh?ren. Vielleicht kann mir hier einer Helfen!!!!!!!
I have big Problems with my Zen Touch 40gb May be one of the members here can help me!!because my local dealer isnt able to do this Because the player is older than one year ( y and 3 months) I think that the garanty is normaly to short for this player. In germany you can read a lot about the problems of the Zen. Can it be that the Software doesnt work 00 % I was the last year in Poland so i had the zen 3 times in use The player freeze everytime and the biggest problem now, i cant switch the player on to make an update or something !!! please help.
Greetings

sry about ur problem. I had/have some of ur problems with my zen micro 5g. have u tried 2 reset it into recovery mode and do a cleanup? it won't mess up any of ur songs or anything like that.

Problems with my Zen Touch

Tracks seem to be jumping a bit so i did a reset and clean up, however after it started rebuilding library, a firmware problem is popping up and i've have no clue how to solve it. Resetting it just brings me right back and I can't get it to the menu for reboot/ format. Please help !

I'm having the same problem with my Zen Touch. When I press Play/Pause, it will sometimes work correctly, other times it acts as if I had pressed Previous. When it does this, it sometimes jumps to the start of the current track, sometimes to a different track. This is the most common problem, but I have also had it act as if I had hit Random. I have tried loading the latest firmware, but this had no effect on the problem. Thanks.

Problem with Creative Zen Touch DAP-HD0014

Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

VERY BIG PROBLEMS WITH MY ZEN MICRO AND MEDIASOURCE! PLEASE PLEASE PLEASE HELP ME! PLEASE RESPOND

Ok so a while back I had to give up my computer because it wasn't working.
I thought that with my new computer I'd be able to transfer all of my music from my zen micro onto my new computer.
Now my new computer is set up and I have installed creative mediasource and everything. I started to transfer my music from my zen onto my computer. My first 2 songs transfered successfully onto my computer. On the third song, I get this message:
"Unable to read file, file may be in use, missing, or corrupted."
I thought that maybe it was just that one song so I shrugged it off. But then it says the same thing for every single other song that i have! Only my first 2 songs out of my entire music library on my zen will transfer!!!
Please i really need your help!!!
And say that there is no hope in getting the rest of my songs to transfer and i have to download 094 songs from limewire? I'll surely be arrested for downloading that much! What should i do if i must download all of them?
And one more problem with my zen: Some of my Jump Little Children songs are doing something weird. The song will be fine and then a clip from another song will play during it! And then press next and it just keeps playing all of my Jump songs in order even though my player is on shuffle and they do the same thing with the clip from another song interupting it. Whats going on?
Most importantly though, i really need the questions answered about transfering from my zen to my computer because i'll be getting a new player soon. But this is my entire music library at stake!! PLEASE RESPOND!!!

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Big and strange problem with my Zen Touch, please he

I have had my Zen Touch since October and I have never had a problem with it, but suddenly yesterday I stopped for no obvious reason, it just froze.
I have since tried to reset it a number of times, and everytime it goes into something called "recovery mode", where I can "clean up", "format all" "reload firmware" or "reboot". Only reboot works, when I try to choose the other options it just says "harddisk problem".
I have then tried to upgrade the firmware through USB 2.0, but it freezes shortly into the process...
So now I don?t know what to do, I really hope that some of you can help me... Thanks a lot

Well that's a big problem, but it's certainly not a strange one. In fact, it seems to happen to pretty much every Zen Touch ever.Last time it happened to mine I fixed it by putting the player in its case and dropping it on the floor. I'm not even joking.Edit: By the way, this usually means the hard dri've is stuck, particularly if your player is new. Smackin' it around a little really does help.Message Edited by debaser on 04-06-2005 02:8 AM

Please Help : Big problem with applets

Hi,
I have a big problem which I have not been able to figure out. The applet I have enclosed works fine on some computers but not on others .
I am running :
java version "1.3.1_02"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1_02-b02)
Java HotSpot(TM) Client VM (build 1.3.1_02-b02, mixed mode)
The applet runs perfectly Ok at university but not on other computers.
The objective of the applet is to display 3 shapes on the screen once. On the university computer it works, however at home and work the 3 shapes are continuously displayed on the screen ( like they are in some infinite loop). I have been struggling with this for days any help would be greatly appreciated.
It would help me if some of you could run this applet and let me know if the shapes are displayed once or if the shapes are continuously updated on the screen ( assuming that the applet window is not resized covered over etc. )
=========================================
import javax.swing.*;
import java.awt.*;
import java.awt.event.*;
/*<html><applet code = "stage1.class" height = "600" width="810"></applet></html>*/
public class stage1 extends JApplet{
JPanel extraPanel = new JPanel();
public void init()
Container c = getContentPane();
extraPanel.setBackground (Color.white);
extraPanel.setLayout (new FlowLayout());
c.add(extraPanel);
public void paint (Graphics g)
//super.paint( g ); // call superclass's paint method
// populate the two dimensional array - store the coordinates for the circle and square shapes
int circle[][] = { {100,100,200,200}, // display circle in the left hand side of the screen
{350,100,200,200}, // display circle in the middle of the screen
{600,100,200,200} }; // display circle in the right hand side of the screen
int rect[][] = { {100,100,200,200}, // display square in the left hand side of the screen
{350,100,200,200}, // display square in the middle of the screen
{600,100,200,200} }; // display square in the right hand side of the screen
// populate the two dimensional array - store the coordinates for the polygon shapes
int polyX[][] = { {150,250,300,250,150,100 }, // display polygon in the left hand side of the screen
{400,500,550,500,400,350 }, // display polygon in the middle of the screen
{650,750,800,750,650,600} }; // display polygon in the right hand side of the screen
int polyY[] = { 100,100,200,300,300,200    }; // the "Y" co-ordinates wont change for all three polygons
int xCoordinates[] = new int[ 6 ];
int pickAShape
, pickAColour
, polygonCount = 0
, circleCount = 0
, squareCount = 0
, redCount = 0
, greenCount = 0
, blueCount = 0
, yellowCount = 0 ;
for ( int position = 0;position < 3;position++ )
pickAShape = 1 + ( int )( Math.random() * 3 );
pickAColour = 10 + ( int )( Math.random() * 4 );
switch ( pickAShape )
case 1: // draw a circle
switch ( pickAColour )
case 10:
g.setColor( Color.red );
redCount++;
break;
case 11:
g.setColor( Color.green );
greenCount++;
break;
case 12:
g.setColor( Color.blue );
blueCount++;
break;
case 13:
g.setColor( Color.yellow );
yellowCount++;
break;
g.fillOval( circle[position][0],circle[position][1],circle[position][2],circle[position][3] );
circleCount++;
break;
case 2: // draw a rectangle
switch ( pickAColour )
case 10:
g.setColor( Color.red );
redCount++;
break;
case 11:
g.setColor( Color.green );
greenCount++;
break;
case 12:
g.setColor( Color.blue );
blueCount++;
break;
case 13:
g.setColor( Color.yellow );
yellowCount++;
break;
g.fillRect(rect[position][0],rect[position][1],rect[position][2],rect[position][3] );
squareCount++;
break;
case 3: // draw a polygon
switch ( pickAColour )
case 10:
g.setColor( Color.red );
redCount++;
break;
case 11:
g.setColor( Color.green );
greenCount++;
break;
case 12:
g.setColor( Color.blue );
blueCount++;
break;
case 13:
g.setColor( Color.yellow );
yellowCount++;
break;
xCoordinates[0]=polyX[position][0];
xCoordinates[1]=polyX[position][1];
xCoordinates[2]=polyX[position][2];
xCoordinates[3]=polyX[position][3];
xCoordinates[4]=polyX[position][4];
xCoordinates[5]=polyX[position][5];
Polygon polygonInstance = new Polygon ( xCoordinates, polyY, 6 );
g.fillPolygon( polygonInstance );
polygonCount++;
break;
// display the results
setFont(new Font("Serif",Font.BOLD,24));
g.setColor(Color.black);
if ((circleCount ==3 || squareCount ==3 || polygonCount==3) && (redCount ==3 || greenCount ==3 || blueCount==3 || yellowCount ==3))
g.drawString( "YOU WIN !!!!" ,380,400 );
else
g.drawString( "YOU LOSE !!!!",380,400 );
} // end method paint
} // end class stage4
=========================================
Regards and thanks

O.K. You will not believe this, but the problem will be solved if you change the following line from:
    setFont(new Font("Serif",Font.BOLD,24));to:
    g.setFont(new Font("Serif",Font.BOLD,24));Now, since I am also learning JAVA, the way I went about solving was to create your applet from scratch, using cut and paste, and running it piece by piece till I ran into the flashing display. Took me a while. I am enclosing my version of the program for your comments.
import java.awt.*;
import java.applet.*;
public class Slotto extends Applet {
    int circle[][] = { {100,100,200,200}, // circle in the left hand side of the screen
                       {350,100,200,200}, // circle in the middle of the screen
                       {600,100,200,200} }; // circle in the right hand side of the screen
    int rect[][] = { {100,100,200,200}, // square in the left hand side of the screen
                     {350,100,200,200}, // square in the middle of the screen
                     {600,100,200,200} }; // square in the right hand side of the screen
    int polyX[][] = { {150,250,300,250,150,100 }, // polygon in the left hand side of the screen
                      {400,500,550,500,400,350 }, // polygon in the middle of the screen
                      {650,750,800,750,650,600} }; // polygon in the right hand side of the screen
    int polyY[] = { 100,100,200,300,300,200 }; // the "Y" co-ordinates wont change for all three polygons
    int xCoordinates[] = new int[ 6 ];
    int pickAShape
    , pickAColour
    , polygonCount = 0
    , circleCount = 0
    , squareCount = 0
    , redCount = 0
    , greenCount = 0
    , blueCount = 0
    , yellowCount = 0
    , position ;
    public void paint(Graphics g) {
        for (position = 0; position < 3; position++) {
            chooseColor(g);
            drawTheShape(g);
        declareResults(g);
    public void chooseColor(Graphics g) {
        pickAColour = 10 + ( int )( Math.random() * 4 );
        switch ( pickAColour )
            case 10:
                g.setColor( Color.red );
                redCount++;
                break;
            case 11:
                g.setColor( Color.green );
                greenCount++;
                break;
            case 12:
                g.setColor( Color.blue );
                blueCount++;
                break;
            case 13:
                g.setColor( Color.yellow );
                yellowCount++;
                break;
    public void drawTheShape(Graphics g) {
        pickAShape = 1 + ( int )( Math.random() * 3 );
        switch ( pickAShape )
            case 1: // draw a Circle
                g.fillOval( circle[position][0],
                            circle[position][1],
                            circle[position][2],
                            circle[position][3] );
                circleCount++;
                break;
            case 2: // draw a Square
                g.fillRect(rect[position][0],
                           rect[position][1],
                           rect[position][2],
                           rect[position][3] );
                squareCount++;
                break;
            case 3: // draw a Polygon
                xCoordinates[0]=polyX[position][0];
                xCoordinates[1]=polyX[position][1];
                xCoordinates[2]=polyX[position][2];
                xCoordinates[3]=polyX[position][3];
                xCoordinates[4]=polyX[position][4];
                xCoordinates[5]=polyX[position][5];
                Polygon polygonInstance = new Polygon ( xCoordinates,
                                                        polyY, 6 );
                g.fillPolygon( polygonInstance );
                polygonCount++;
                break;
    public void declareResults(Graphics g) {
        g.setFont(new Font("Serif",Font.BOLD,24));
        g.setColor(Color.black);
        if ((circleCount ==3 || squareCount ==3 || polygonCount==3)
         && (redCount ==3 || greenCount ==3 || blueCount==3 || yellowCount ==3))
            g.drawString( "YOU WIN !!!!" ,380,400 );
        else
            g.drawString( "YOU LOSE !!!!",380,400 );
}Regards.

Big Problem with Creative Zen To

Hey Guys
I?m from germany, so don?t wonder about my english skill*g*
My Creative Zen Touch didn?t move on! It stops and i can't do anything, nothing goes!
I mean i didn?t even can switch it of! Please help me!
Greetz from Hamburg/Germany

Glad to hear it
If you run into any problems, check out the Rescue Mode procedure.
Cat

Problem with my Zen touch USB connection. Help need

Hey, I have a problem, my usb connection is damaged so I can't send songs to my ZEN TOUCH anymore...can I do something with it's? /warranty are not working/Message Edited by Jason-CL on 06-09-2006 0:4 AM

Gvido_,
Have you try using another USB cable to test just in case it's not a problem with the USB connector.
Jason

Big problems with updating the new Firmware to my Zen To

Hi, I'm new and not sure, if this problem has occured to other users too.
I wanted to update my Zen Touch. I'm trying this now for over month. My Zen Touch had to been send to Creative two times already and as it looks now, I will have to send it to them for a third time.
Everytime I start the firmware update, the Zen touch crashes and is not recognized by the PC anymore. No way, to fix it from here. I have tried the AutoUpDate option and the manual one. Both with the same result.
Last time I send the Zen Touch to Creative I have asked them, if they couldn't install the new firmware, before sending it back to me. Unfortunatly they didn't and now I have the same problem again.
It dri'ves my crazy! I would like to have the newest firmware, but obviously I cannot get it installed from my PC.
Did anybody of you have this problem too? Or does anybody know a way to solve the problem. I don't want to send it back in. I already couldn't use it now for 4 or 6 weeks. I'm realy pretty angry.

Are you trying to install the v2 PlayForSure firmware?
Ordinarily the process should work unless there is some connection issue with your PC. You might want to try the process on another suitably specced PC, but it depends what state your player is in now.

Problem with my Zen Touch, is it fixab

Okay, I have a problem with my Creative Zen Touch. This problem only just started recently and hasn't stopped. All the songlengths on my tracks are wrong. Some are like 24 minutes, but the song plays for it's regular time length and then goes to the next song. Others have really short songlengths, and just keep playing after it says there are 0 seconds left on the track. This doesn't exactly affect the was the songs play, but it's considerably annoying. I tried resetting the player and it didn't work. I also downloaded the latest Firmware, hoping that it would fix it, but it didn't work.
Additionally, I have a problem which I think many people know about and justifies the reason the Reset button exists. Sometimes when I turn the mp3 player on, the buttons all lock up, including the Power button, and won't do anything or turn off. This actually hasn't happened in a while.
I'm sorry if there's already a topic about this. Please help me!

wingus wrote:Okay, I have a problem with my Creative Zen Touch. This problem only just started recently and hasn't stopped. All the songlengths on my tracks are wrong. Some are like 24 minutes, but the song plays for it's regular time length and then goes to the next song. Others have really short songlengths, and just keep playing after it says there are 0 seconds left on the track. This doesn't exactly affect the was the songs play, but it's considerably annoying. I tried resetting the player and it didn't work. I also downloaded the latest Firmware, hoping that it would fix it, but it didn't work.
The only time I've seen this was with a few VBR mp3's I downloaded. All the ones I rip myself are fine, so I just assume they were bad rips (they didn't sound too great either).
Are your songs variable bit rate?

A BIG PROBLEM WITH MY IPOD TOUCH! I DID EVERYTHING!

I want to sync my ipod touch, but EVERYTIME that I connect it, it says (on itunes) that a iphone is detect but it isn't identify correctly, and after it says to deconnect it and reconnect it and retry... but I did everything! I did what it says, I closed my ipod touch, I closed my computer, I reinstall itunes. it's new from yesterday morning, when I install intunes 7.6, with the version 7.5, it was working. please! help me!
Message was edited by: Eti101

Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode, place the iPod in recovery mode and then retore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For more info see:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

Help Me, problems with my Zen Micro. (please see inside for scenar

I turned on my Zen Micro
then it is stucked at the CREATIVE LOGO
so I did the Recovery Mode
I chose Clean Up
So a window came out that says something like are you sure you want to clean up so I chose YES.
then a window came out that says "Scan Disk or Scanning Disk"
I thought that my problem is already over
but, Oh My God! I've already been waiting for like 8 hours and the window saying "Scan Disk" is still not finish. waaaaaa!
then I thought, probably Clean Up is not the solution
I tried Format All
then a window came out saying "Formatting"
What the! I did it like in the evening and I slept for like 0 hours to check in the morning, but still, it is still not finished.
What is this?
I also have a problem, my computer doesn't recognize my Zen, and just to double my bad luck I lost my warranty receipt.
Oh my Lord, please help me.

So -
I have received a message from support, stating that the player most certainly is irreparable - and instructions on how to return it to have it replaced.
It seems to me that the player harddisk is broken/damaged. This may be a result of using it while jogging/running... (in my view) It is dissapointing that the player can't handle this - which of course must be considered a fairly normal usage. I have experienced some skipping earlier, but never thought this would affect the player to such an extent.
Hopefully - this is not a fault that applies to every Zen Micro out there, although your posts may indicate that this may be an issue with several players.
regards,
BjOlav

I have a big problem with my ipod touch because i cant make password to open the ipod i did zoom in the setting and the numbers are big what i can do please

i have a problem to open my password ipod i did zoom setting by mistake and now i cant touch letter because so big

Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode, place the iPod in recovery mode and then retore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For more info see:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

PLEASE, PLEASE HELP: Big problems with my Zen Touch. (Firmware/driver issu

Similar Messages

Maybe you are looking for