Pls help, i am inserting MP4 movies in powerpoint 2011 mac it is showing error that either quick time is not installed correctly or not supported format,os 10.9.2 ,mac book air, and all other mp4 is inserting properly
Mac os X 10.9.2
ask on the microsoft mac forums since it's their software you're having questions with:
http://answers.microsoft.com/en-us/mac
Similar Messages
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Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
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I have a error message that says the iTunes update did not download properly and I can no longer open my iTunes icon on my desktop. Any suggestions?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When I try to open iTunes I get this message " This copy of iTunes is corrupted or is not correctly installed. Please reinstall iTunes." I have installed the latest version of iTunes and the message has not changed. What should i do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I recently moved my itunes to a new computer. The audible stuff doesn't automatically come up because its not purchased from the itunes store. So I opened the files with itunes on my new computer. It said that I had to authorise my audible account on this computer which I did, but then itunes came up with the following:
'Could not authorise this computer because iTunes was not installed correctly. Please reinstall iTunes.'
So I uninstalled then reinstalled iTunes and it still didn't work, I then did it again and it STILL DIDN'T WORK.
I have absolutely no idea what to do now, so if anyone has any advice it would greatly appreciated.When uninstalling iTunes on your windows computer, there is a specific way it must be done in order to completely uninstall all components of the software. Ensure you follow the article for your correct OS.
Windows XP - http://support.apple.com/kb/HT1925.
Windows Vista or Windows 7 - http://support.apple.com/kb/HT1923. -
After uninstalling itunes and reinstalling itunes many times as per apple support still get "itunes not installed correctly may not be able to burn or import CD's"this is the case.The computer is old the initial version of Itunes,probably version 7 worked and was able to burn CD's but after 2-3 new versions started to get this message when opening Itunes,all other aspects work.
After uninstalling itunes and reinstalling itunes many times as per apple support still get "itunes not installed correctly may not be able to burn or import CD's"this is the case.The computer is old the initial version of Itunes,probably version 7 worked and was able to burn CD's but after 2-3 new versions started to get this message when opening Itunes,all other aspects work.
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When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased on my id?
Have you authorised your own Mac to your father's account?
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Exclamation mark appears instead of photo. Recently upgraded from i mac to Macbook air and all was transferred over. I have run all the repair and rebuild functions in iphoto. Any other solution?
Since iPLM failed to help try the following:
Starting over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Open the library package like this.
2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.
3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.
This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.
Note: your current library will be left untouched for further attempts at a fix if so desired.
OT -
i switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have a php module which runs fine in Firefox and all other browsers but not Safari. It always run twice - I see a small ? in upper right corner which is causing it to run twice but NO idea why? I read it MAY have something to do with am image it cannot load but I see them all loaded. Help - thank you
Could you share a link to the page?
Seeing it in context and in our browsers is much easier to debug.
If not, make sure to run the validator here The W3C Markup Validation Service and clear out any problems. HTML errors, especially structural ones, will cause all kinds of display problems in various browsers/versions/platforms. -
itunes 11.1.3.8 shows a speaker icon in front of the seclection but it is not playing. the progress bar does not move. there are speakers attached to the system and all other programs do profuce an audio output.
Go to the Edit -> Preferences-> Playback
In The bottom section of the page click the drop down menu by Play Audio Using and select Windows Audio Session or something other than "Direct sound" or whatever it displays. Click Okay. This worked for me! I hope it works for you too!
Thanks,
John -
ATV will play movie extras and all other content. Put will not play the movie it self! iTunes is currently unavailable. Try again later. Shows up every time!
Did you activate home sharing in both your iTunes and ATV?
Also try signing out of the ATV (Apple ID) and signing back in again. -
Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..
You can move your iTunes library.. Apple have explicit instructions to do it. If the library is moved to the TC and accessed over wireless, the efficiency of the whole system will drop dramatically..
A file you download goes.. Modem---TC--Laptop--Back to TC--Store on disk. Double looping the wireless slows it dramatically..
As far as using TC for your iTunes.. you CAN.. but SHOULD YOU?
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html -
so i bought a mac book air, and i had to buy the LG portable cd drive... which is supposed to burn cds? the lg cd/dvd writer came with a cd but it wont load onto my computer when i plug the usb cord in. all i want to do is burn a cd from itunes but it says " burning software not found" but the LG cd drive says it will burn cds?? im confused please help!
You dont need ANY CD/DVD burning software on your Mac
Just plug in your LG DVD/CD player and follow the below instructions
http://support.apple.com/kb/HT1152 -
In Contacts version 8, how can I print ALL information in each individual card? When I select the print command the only thing printed is the name and address. I need phone number(s) and all other information in the cards. We enter various pieces of data, other than the standard name address & phone numbers and we print all information on each card so it fits in a 5x7 inch loose binder. We have used InTouch software for many years and it has served us extremely welll, however, the publisher (The Prairie Group) has not, and apparently has no plans to update their software to be compatible with any Mac OSX OS beyond 10.6. Any help will be appreciated!
You can select what you want included in a list format. In the Print command from Contacts, click the Show Details button. Then in the Style pulldown menu select "Lists" and there you'll be able to select what you want included. You can also select what you wish included if you select the Pocket Address Book style.
If neither of those options will work for you, then you will need to look to third-party software. Here's one possibility that seems to get good reviews:
https://www.macupdate.com/app/mac/15485/labels-&-addresses
I haven't done more than try it to make sure that it works with OS X 10.9's Contacts, which it does, but you can download their demo and try it yourself.
Regards.
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