Plugin check makes incorrect or misleading diagnosis about quicktime version on Mac OS X 10.6.4

After reading about security issues with plugins, I ran the Mozilla plugin check to see if my plugins are up to date. It says my Quicktime plug-in is out of date and points me to the Apple web site for an update. However the information on the apple web site tells me about an upgrade to a version 7.something, available for Mac OS X versions up to 10.5.something, when my computer is running Mac OS X 10.6.4 and quicktime on my computer claims to be version 10 -- both of which are *later* than what I'm told to "upgrade" to. This makes no sense.
== I visited the mozilla plugin check web page.

I have the same problem, with slightly different versions:
Mac OS X 10.6.4
Firefox 3.6.4
According to plugin check I have QuickTime 7.6.3. and it is outdated. I downloaded update to 7.6.6 and got message that it can't be installed because I already have QuickTime Player 10.0. Does Firefox recognize 10.0 as a plugin? Do I need to disable 7.6.3? Do I delete 7.6.3 and, if so, how? How do I get 10.0 to show up as a plugin in Firefox? Lots of questions! I'm stumped.

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I'm unable to open my Office Word for Mac. The message say's check with developer to make sure Microsoft Word works with this version of Mac OS X.

I'm unable to open my Office Word for Mac. The message say's check with developer to make sure Microsoft Word works with this version of Mac OS X.
Orginally I downloaded OFFICE from the Apple Store App, so unable to reinstall as it suggest.

Which version of Office, 2004, 2008 or 2011
and
MS Office is not available from the App Store, so where did you get it?

Plugin Check keeps flagging Shockwave for Director despite latest version

When I point Firefox 4.0.1 to the Plugin Check page
<http://www.mozilla.com/en-US/plugincheck/>
It flags the following plugin as outdated:
Shockwave for Director
Adobe Shockwave for Director Netscape plug-in, version 11.5.9
However, I have the latest version of Shockwave installed (11.5.9.620) installed. Reinstalling the plugin does not change how the Mozilla Firefox Plugin Check page sees that plugin.

Thanks Helper7677.
So, paraphrasing your answer, the Adobe Plugin isn't identifying itself fully (.620), hence the Firefox Plugin Check page thinks my copy of the plugin is out-of-date.
I had checked the Adobe sites you noted, so I was sure I had the latest version. I was thinking this might be a bug in the Plugin Check page, but you've now cleared that up.
Using Property List Editor, I examined the Info.plist within the bundle for this plugin. It identifies the plugin fully in several key-value pairs as '''11.5.9r620''', but the WebPluginDescription key it has the value:
'''Adobe Shockwave for Director Netscape plug-in, version 11.5.9'''
If Firefox is collecting that value, then passing it along to the Plugin Check page, that explains why the Plugin Check page thinks my version is obsolete.
I don't know how Firefox checks for the version information for the plugins it loads, but if it checked the "Bundle versions string, short" key for this plugin it would find the correct version (assuming Adobe always populates that field correctly).

I keep getting "Flash outdated" messages. Firefox Plugin Check says it's up to date with version 11.2.202.418 but current version is *.425. Can't install.

I'm using Ubuntu 14.
Ever since the last few days (say, a week) i've been getting messages saying that Flash is outdated, and firefox blocks the plugin, so I have to unblock ("allow") every time I get to a new page. It's no big deal, but it's annoying and, for example, I can't watch movies on my fave movie page...
In firefox's Plugin Check page I get an "Up to date" message, but it shows version 11.2.202.418, wich is also the version on Ubuntu's Software Center , and current versione is 11.2.202.425. I've tried this instrucitons https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems#w_updating-flash to install manually, but can't get to the place where firefox is installed.
I already moved from chrome to firefox because of chrome's repeated malfuntioning, I have nowhere else to go! (pity me).
Thank you all! And sorry for possible spelling/syntactical mistakes, english is not my first language.

I would think Unbuntu would have a update by now as 11.2.202.425 has been out from Adobe since December 9 as 11.2.202.42'''4''' and older is vulnerable.
Look for the '''.mozilla''' folder in home/ and create a folder named '''plugins''' then you can place the libflashplayer.so file there.
Now any install of Firefox and SeaMonkey will be able to use it.
Flash 11.2.202.425 tarball is at
https://www.adobe.com/products/flashplayer/distribution3.html
https://helpx.adobe.com/security/products/flash-player/apsb14-27.html

Plugin check reports outdated Java on Mac, but Apple update says it is up to date

This is on a Mac
I used the "Plugin check" to make sure all the plug-ins were up to date.
It said the Java plugin needs to be updated. That takes me to the Java page, which says that Apple supplies its own version of Java and to use Apple Update. Apple update says the system is up to date.
The plugin checker should report an error only if the version of Java can be updated. It cannot be on a mac.

That's a known bug:
[https://bugzilla.mozilla.org/show_bug.cgi?id=573848
Bug 573848 - Java Embedding Plugin reported as out of date, when up to date]
The Java Embedding Plugin is bundled with current Mac distributions of Mozilla browsers, including Firefox. The latest version of the JEP should be 0.9.7.3 - see
http://javaplugin.sourceforge.net/ for more information.
Apple provides the Java software needed for running Java applets via Apple's Software Update feature. The current Java version offered by Apple for OS X 10.6 is [http://support.apple.com/kb/DL972 Java 1.6.0_20]. You can test your Java version at these sites:
*http://browserspy.dk/java.php
*http://javatester.org/version.html
Ref:
* [[Using the Java Plugin with Firefox]]
* [http://kb.mozillazine.org/Java]

Anyone with a hint ref. why my office package wont work after showing this message: "Check with the developer to make sure it works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates"

also, I have to mention I already reinstalled package and nothing works. Help please!

Hi, thanks for getting back. Here is the full content on the window that pops up every time I click on my Word icon: "Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X. Click Report to see more detailed information and send a report to Apple". I reinstalled the application, and everything else is updated, so I am not sure what to do.

Plugin check incorrectly marks flash ESR as "vulnerable"

With the terrible issues recently with Flash 12, I opted to use the extended support version of Flash 11.7r700.
The plugin checker page, however, shows that my flash is supposedly "vulnerable" but it is most definitely not (it's the latest updated version offered by adobe in their extended support cycle for corporate use)

I added a comment to the bug report linking to this thread and updated the summary to make it clearer that the issue is Flash 11.7 ESR:
* [https://bugzilla.mozilla.org/show_bug.cgi?id=978505 Bug 978505] - Mozilla plugincheck says latest Flash Player 11.7 (Extended Support Release) is vulnerable and tells me to update
By the way ... you wrote:
With the terrible issues recently with Flash 12, I opted to use the extended support version of Flash 11.7r700.
I was wondering what those terrible issues were. I'm using the latest Flash Player 12 version 12.0.0.70 on my Windows 7 x64 computer and other than a focus bug that has existed since Flash 11.3 (which I've worked around by [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode in Flash]) it's working OK.
In case you want to try Flash 12 again, see:
* http://kb.mozillazine.org/Flash#Troubleshooting
*[[Flash Plugin - Keep it up to date and troubleshoot problems]]

Plugin check (incorrectly) says my acrobat plugin is out of date and takes me to a reader install

Windows XP
FF 20.0
I have Adobe Acrobat X 10.1.6. and the plugin checker says its out of date.
I don't think it is, it's just not Abobe Reader.
I don't want to have both Acrobat and Reader. When I do, then there's two different plug-ins in FF, but they both have the same names, but they seem independent and it just seems messy. It looks as if the same plugin is on there twice, one updated and one not updated, but it doesn't seem possible to remove either one. Which is actually good, b/c one is for Acrobat and one is for Reader, which I didn't realize until I started looking into all this mess. Also, there's no point in me having Reader if I have Acrobat.
It's weird that the plugin checker says the Acrobat plugin is out of date and directs me to the Reader 11 download to update it, eventhough I already have Reader 11 (thanks to the plugin checker). In other words, the one that is updated is Reader, but the one that is supposedly out of date just directs me to a DL that I already have installed. Sorry if its confusing.
Now I downloaded it, and have since uninstalled it, but it seems well-known that there can be issues with dl'ing Reader when Acrobat is already uninstalled (or something), as well as when uninstalling one or the other, so now I am nervous, because I didn't take any precautionary measures when dl'ing or uninstalling Reader.
I almost feel like I should uninstall everything (if possible) and just start fresh.
Anyway, point is, the plugin checker is wrong, right?

Hi jonadelman, if you have 10.1.6, you are current. It's just that the plugin checker doesn't know that both 10.1.6 and 11.0.2 are current.

Plugin-Check page... Mozilla is missing the point.

Mozilla,
I have used Firefox FAITHFULLY for the past 10 years. I chose Firefox over IE specifically because it has ALWAYS been customizable. While IE (and microsoft) has always been rigid, and forced the user to do things their way, Firefox has been the opposite:
Want a page to look a certain way, there's a plugin for that.
Want more security while you browse, there's a setting for that.
Want to risk it all and have no security, there's a setting for that too!
I have dabbled with other browsers too. Google's Chrome browser has a few things that I like... including the option to save a link to a page as an "app" (creating a fullscreen window for just that page). BUT I chose to completely uninstall chrome when I found out that you cannot disable their certificate security checks.
You see... My bank, the electric company, and several other legitimate sites fail their ssl certificate authentication AND there is NO WAY TO DISABLE this feature. For some reason, the folks at Google think they know what is best for me, and will not give me the option to browse "unsafely" if I so desire.
Now... To the point of this "question"
It seems that recently, the folks at Mozilla have decided to force a "plugin-check" page on all of us. At first, I played nice. I updated my java and flash plugins as it suggested, and it still pops up. I then googled "FOR HOURS" on how to disable the feature. I went to about:config and changed all the Boolean variables I could find, and still the page pops up.
Then I noticed something in doing further research. It seems that in doing hours of research (WHICH I SHOULDN'T HAVE TO DO) I have seen posts from lots of others that have also done hours of research, and they are getting the same answers from mozilla:
"You need to do this"
"You need to change this setting"
"Please tell us what plugin is causing the problem"
if they knew that they wouldn't be asking in the first place
"If you don't help us, we can't help you"
etc...
The one thing mozilla hasn't said is "Woops... sorry, we forgot to give you the OPTION to do what YOU WANT"
I am very happy that there is an OPTION to make my browsing safer. Were I a casual user that just went to facebook, netflix and the like I would probably be very satisfied. Here's the thing, a great deal of casual users just go with what they have... like IE. People that know more about computing, and henceforth like to change things and do what they like probably use firefox... and firefox is cutting them off. I don't use Acrobat, I use foxit (unrecognized plugin). I use several extensions that HELP ME the way I WANT TO BE HELPED. They work just fine for what I NEED, and I don't want to change them.
I have trouble seeing items on the screen so I use the nosquint plugin... I don't know if it's recognized or not... and I don't care, it works better FOR ME than any of the others that I have tried. Yet, just like Google, and Microsoft before it, Mozilla is attempting to "make me safe" by controlling me. This is unacceptable, I CHOOSE to use firefox because I WANT THE CHOICE to browse MY WAY.
People have come here, and on other sites asking "HOW DO I DISABLE this screen" and, as shown above, the answer is to try and "trick" firefox into submission. The "trick" doesn't work, and both the person that needs help, and the person trying to help (i know... not a mozilla employee) gets frustrated.
The point is, we shouldn't have to "trick" or force firefox to submit to our will by hours of trial and error. We didn't ask for the page to show up in the first place. I'm quite sure there are SOME that are happy it is there, but mozilla needs to realize that there are SOME that are not, and GIVE THEM THE CHOICE do disable an unwanted "option".
In short... Please find a way for us to disable, IN ITS ENTIRETY the outdated plugin check web page that pops up EVERY TIME I start firefox. I know some of my plugins are out of date, and I know some are not recognized. I like it that way. If I wanted to have ZERO control over what MY pc does, I would switch to windows 8 (which doesn't have a metro app for firefox yet)

hello zthaynes, please [[Update Firefox to the latest version]], this should already solve the issue.

How do I disable Plugin Check?

How do I disable this new "feature?"
* It opens up a new tab on startup that I don't want.
* The check doesn't even work half the time.
* Most of the plugins it finds are "unknown" (despite the fact that I know where every one of them came from!)
* It doesn't register that I've already updated all the plugins that it can find
* And in case anybody from this plugin check project is reading this, please, ''please'' add in a way to stop this check from running on startup. I know you want to help, but you're just annoying the userbase.

I had no luck with other alleged solutions, and one I tried caused Adobe Flash Player to screw up (as others have reported elsewhere). Here’s what I did to help alleviate (not solve) the Plugin Check problem:
1. Type “about:config” (without quotes) in your web address box and hit return. This should take you to a (not-so-secret) Firefox configuration page that lists the many Firefox settings.
2. If you first get a warning message, click the "I'll be careful, I promise!" button. Do be careful not to mess up any settings unintentionally. (The worst scenario might be that you have to re-install Firefox—do you have your preferred Firefox version [e.g., 3.6] setup file saved somewhere? You may want to download it first, to be safe.)
3. Once on the about:config page, in the “Filter” box at the top type “plugins.update” (again, no quotes). This should reduce the visible list down to only two (or so) settings. (Don’t worry--doing this does not change or remove anything, just makes the list you see more manageable. The full list will still be there if you remove the filter.)
4. Double-click on the “plugins.update.url” setting line to change the address “https://www.mozilla.com/%LOCALE%/plugincheck/” to anything else you want, for example “http://www.google.com”, or “http://my.ebay.com”, or your homepage address. Then exit Firefox (there is no "save" action needed).
Now when you start Firefox again you will have two tabs, one with your homepage and one with that other address in place of the Plugin Check page. This doesn’t solve the problem, but at least you do not have to look at the annoying Plugins Check page. (You can always put the original address back in the about:config page if you do want to see the Plugin Check page.) If you make the address your homepage, you’ll have two homepage tabs and can ignore or delete the second one.
Let’s hope a real solution (for FF 3.6 users) is found soon. I suspect that Mozilla wants everyone to switch to Firefox 4, which may be the real answer. Annoying.

Disable Plugin Check

Every time I open firefox, a "plugin check" website opens up. I thought that once I installed and updated all the pertinent updates for the plugins, the website would disappear when I re-opened firefox. However, the page wont' seem to disappear. I've done everything I could think of to get rid of this page. After updating all the plugins I restarted my pc, checked to make sure that my home page has not been changed the firefox plugin change, disabled all my plugins and even tried blocking the website via HOSTS.
(I am on firefox 3.6.17. I cannot update to 4.0 because some of the websites I use cannot support 4.0).
Help would be greatly appreciated. Thanks!
Website: https://www.mozilla.com/en-US/plugincheck/

Also posted at: https://support.mozilla.com/ta-LK/questions/832793#answer-197683
I did follow the steps, Open URL about:config, write: plugins.update, then I set: plugins.update.notifyUser = false. Except it was already User = false. So, I set it to User = true. When I reopened the browser it magically changed back to User = false. However, I continued to get that annoyance.
I went back into about:config > plugins.update > only this time on the line below plugins.update.notify, I (R) clicked plugins.update.url > modify > & deleted the url: https://www.mozilla.com/%LOCALE%/plugincheck/ and replaced with my normal home page url.
No more annoyance.

How to disable Plugin Check from opening every time browser opens

Every time I open firefox, "plugin check" opens. Even after I installed and updated all plugins, the plugin-check appears whenever firefox opens. After updating all the plugins I restarted my pc, reset the browser and checked to make sure that my home page has not been changed the firefox plugin change, disabled all my plugins and even tried blocking the website via HOSTS.
I am fully capable of checking to see if my browser and plugins are up-to-date and I don't appreciate the unnecessary waste of time with this plugin-check running every single time the browser opens. Similar to updates, this should be an OPTIONAL check not FORCED and there should be a simple way to disable it without having the browser open an extra blank tab or requiring the user to edit the about:config to work around it.
Website: https://www.mozilla.com/en-US/plugincheck/

Hello defuz2013, go to [http://kb.mozillazine.org/About:config about:config] find '''plugins.update.url''' and change it the value to an empty string.
also change the '''plugins.hide_infobar_for_outdated_plugin''' to TRUE
then check firefox again
thank you

Mozilla Plugin Check page cannot "see" my plugins

I first noticed this when a video site apparently could not "see" my Flash plugin. So, I went to the Mozilla Plugin Check page, and it can't see ANY of my plugins! WTF? I can find them no problem...they ARE there.

That may be a problem with JavaScript.
Do you see all the plugins on the about:plugins page listed?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

If there was a way to disable the plugin check completely, would this website be the right place to get an honest answer?

Most answers tell me how to update firefox or how to fix it, how to make the plugin check work or tell me some workarounds. That´s why i think Mozilla has no interest to let the people disable the plugin check, because it got implemented for a reason.
But the whole thing is not about computer science. It is about psychology, respect and the free will of the people.
At first i get annoyed by this plugin check, then i want my revenge. I want to disable the plugin check! I do not want to make the plugin check work. I do not want to install a new version of firefox. I do not want to update my firefox and i do not want to fix my firefox. In fact i want a (virtual) sledge hammer to destroy my firefox - just a little bit regarding the plugin check.
But one feels treated like a child, that has to be protected from it´s own decisions.
That´s when i feel annoyed the second time around.
So, if mozilla doesn´t grant me the choice to disable the plugin check at will, i am only free to decide which browser i´m going to use.

@ the-edmeister
I´d like to apologise if you felt offended by my question. That was not my intention. Within my explanation i tried to describe the feelings of an unexperienced user like my father (77 years old). Because i felt the answers given so far were evasive. Everybody recommended to update or fix firefox respectively the plugin check, but no one seemed to answer the question if one can disable the plugin check completetly.
I just wanted to know if there is some kind of censorship that blends out answers inconvenient to mozilla. Thank you!

After downloading the "new version" of Java 6 times, my plugin-check page states that it has disabled my "outdated version" and asks for me to upgrade. What do?

Background:
I have had this problem for several months, now. This problem began when an update came for Java on the Firefox Plugin-check. I promptly installed the new Java update. But the Firefox update wouldn't register that I downloaded it, even after I refreshed the page. So, I got rid of the old Java, and downloaded the new Java again. When the page continued to display the same message it had before, I downloaded it a few more times. Finally, Firefox stopped saying that I was out of date. Then a few weeks later maybe, I check Firefox Plugin, and on the page it says that I am outdated in Java. So I downloaded Java again. But Java was still in the list, with red and said that it needed to be updated. I restarted the computer. Then, I restarted Mozilla Firefox with no add-ons. When Java still appeared that it needed to be updated, I gave up and didn't do a thing more about it.
Problem:
Today I decided to check my plugins. Java was not in update the list, and at the top a banner stated, "Missing JAVA? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I clicked "upgrade to the latest version" and was led to the Java page. I clicked the download button. My cache stated that this was the (6) download of that same Java plugin (see background). I chose to re-download it anyways. But Firefox still insists that I have not downloaded it.
Question:
Do I need to go to the control panel of Java and change something? Do I need to fix some setting on Firefox? Should I disable Java altogether, delete all Java-related files on my computer, and start all over with Java? What should I do?

Try using http://ninite.com/java/ninite.exe to install Java. Please note that even though you download it you have to double click it to get it to run and install.

Plugin check makes incorrect or misleading diagnosis about quicktime version on Mac OS X 10.6.4

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