PlusNet and btinternet/talk21 email accounts?
Is BT allowing plusnet users to continue using btinternet and talk21 email accounts for free? I am aware that there is a free extension for 12 months but wondered if PlusNet (part of BT for people like me!!!!) can be used to link these emails.
I am not that much worried about this but just want to know what the situation is.
Thanks.
Although they are part of the BT group. PlusNet are a totally different ISP, and have their own e-mail services, so they would have no association with the old talk21 accounts.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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Not sure about yahoo, but for gmail, I done the following:
Set up using Exchange on iPhone, it'll keep prompting for password. On PC use captcha option, log in to gmail account from PC after completingg captcha option, enter password on iPhone.
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Port 25/587 and third-party email account
Like many who have posted notes about the Port change and third-party email accounts, I have read everything related to these changes and still cannot figure out how to adjust my settings so that I can send email from my third-party email account. In June, I switched to Verizon DSL from a cable service, which was very slow. "Slow" is now looking a lot more appealing than not being able to send email through my third-party account.
I have a Verizon email account, which I use with friends and family. I have another account that I have had for over ten years. I used the latter account as my only account for many years and that is the email address on my business cards. I will continue to use the third-party account as my business account, so hopefully someone can walk me through the change process so I don't need to switch providers.
I use Outlook for all my email. What do I need to change so that I can continue to use Verizon to send all my emails?
My POP3 settings include User Information (my name as it appears to recipients and my email address), Logon Information (user name and password), and Server Information (Incoming mail server [POP3] and Outgoing mail server [SMTP]).
What should appear in each of these so I can send email from my third-party account? Let's say my third-party email address is [email protected] User information is then my name and my email address ([email protected]). Logon information is then what? My abc.net user name and password? My verizon.net user name and password? Some combination of these? How about the Server information? Is my POP3 relay.abc.net or incoming.verizon.net? (I think it's the former for incoming.) Is my SMTP relay.abc.net on Port 587? Is it outgoing.verizon.net on Port 25? Something else?
I know this is long, but I have really tried to follow all the instructions Verizon gives and I still cannot send email from my abc.net account.
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Solved!
Go to Solution.It really depends on whether your 3rd-party provider allows port 587 to be used. If they have a different alternate port you should be able to use that also. Verizon is *only* blocking port 25. Port 587 is just the default "other" SMTP port, so it's the alternate port for most providers, but not all. If you cannot get these settings to work, your other option is to set up Verizon for your outgoing server.
For the sake of example, we are going to pretend that we are setting up your fictional account. Using "[email protected]" as the 3rd party address and "[email protected]" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The settings for using Verizon's servers would be:
Incoming Server: relay.abc.net (or whatever your 3rd party server is) - For this server you set up everything according to your domain's settings.
Reply Address: [email protected]
Outgoing Server: outgoing.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): No
Port: 25 (although 587 also works.)
These settings should work unless you have a Verizon/Yahoo account, in which case the outgoing server name is: outgoing.yahoo.verizon.net
Hope this helps. If you still have questions, please let me know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having." -
I have an iphone and have two email accounts linked to it. I want one of the email accounts to BCC myself but I don't want the other email account to do that. How do I do that?
If the picture was in your photo stream you can sign into the iCloud account in Settings>iCloud and turn on photo stream to see/copy it. If it was only in the iCloud backup you can't restore just the picture; you have to restore the entire backup. Restoring a backup is all or nothing.
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My mail is configured correctly. When I go to view my inbox I get the 'Load More Messages...' with the number of messages showing. I touch the display and nothing happens. I have uninstalled and reinstalled the email account and restarted the device. I can send mail fine as well as view my sent messages. Very confusing.
I have two yahoo accounts and I know as they 'improved' their servers I had periodic outages. It'd work fine on my webmail on my computer, webmail on the iPad, but not via the mail app. And it was stuff on their end. It may be a case of wait and see and you may need to eventually remove/readd the account on your iPhone.
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Hi,
Many thanks in advance for you attention.
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I have two accounts with itunes, my first one i had a ton of music i downloaded to and now i've lost my password to my yahoo account and its been long enough now they have deleted and recycled my email account, how can i get them back on my account i'm no
You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID -
Hi,
Both myself and my father have seperate @talk21.com email accounts.
We both recieved the email informing us that our accounts where going to end on the 14th April.
Neither of us have BT Broadband so my father decided to sign up for the 12 months free then 1.60 a month premium mail so as not to loose his.
He apparantly then can have 10 sub accounts.
My question is can I move/link my exisiting @talk21.com email account to his and then go halfs on the monthy costs with him or do I need my own.
Any advice would be great
TIAHave a read through this thread. It may be able to answer your question.
https://community.bt.com/t5/Bills-Packages/Charging-for-Talk21-email-addresses-money-grabbing-or/td-... -
Hi Guys,
As you are aware, BT is closing some of its basic email services as part of its attempts to simplify its email product options and offer the best email service to its customers. When the Talk21 email service was launched there was not the large choice of free email services that are available today. The Talk21 email service offers basic webmail access, it does not support access through devices or email clients and offers a lower level of spam protection which therefore doesn’t meet the needs of the majority of our customers.
These changes affect a small percentage of BT customers, who can still keep their email address by linking it to their BT Broadband account free of charge. This means, once they have linked their current Talk 21 address to their BT broadband account, they don’t have to do anything else and can continue using their e-mail account as before.
It also affects some customers who are no longer with BT for their broadband, but have retained the email address from when they were using BT Broadband. Non-BT Broadband customers can also keep their email address if they choose to move to BT Premium Mail for £1.60 a month (6p a day). Or, they can switch to free email accounts from other providers.
BT has written to affected customers to inform them of the options available to them if they wish to keep their email address. Customers can also find out more about the changes at BT.com/emailchanges”
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.Have a read through this thread. It may be able to answer your question.
https://community.bt.com/t5/Bills-Packages/Charging-for-Talk21-email-addresses-money-grabbing-or/td-... -
I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have a friend with an iCloud email account and Windstream account on both her iPad and iPhone... She's saying that when she deletes an email from one device, it doesn't delete it from the other automatically... She's using both emails through the "Mail, Contacts and Calendars" settings under the "Settings" menu; not through apps... I've had her check both of her email account settings to make sure that the settings were consistent... I've never had this issue with Exchange or Gmail, and I don't use the iCloud email account, so I'm a little unfamiliar with what else to look at... Can someone offer some advice, please?
Thank you for your help!IMAP is the mail protocol that allows you to delete a message one place and have it delete everywhere else. iCloud uses IMAP, so it should be working. If the messages never delete, then something may be incorrect in the settings. The easiest thing to do with iCloud is to logout of the account on every device, and then login again. (Another common problem with iCloud email is people often have two Apple IDs, and thus may have two iCloud email accounts. If you get confused about which one you're using, you may think you've deleted email when you actually haven't.)
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The same holds true for Windstream if she's using an IMAP account there, too. If it's a POP account, then deleting a message one place will never delete it anywhere else—that's the way POP works.
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