I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.

My dad and I shared an iTunes account for years and now I'm getting my own, how can I keep my music and apps?

My dad and I shared an iTunes account for years and now I'm getting my own, how can I keep my music and apps? I'm worried that I won't have any ability to access my apps and music. We have our itunes separated on different computers, so I have all of my stuff separated from his, but I don't know how to put them in my new account.

Well... there really isn't any fully legal way to do this.
The simplest solution is to continue sharing the same iTunes purchasing acct, but create different ones for iCloud (assuming that's why you needed to do the split).
Slightly less kosher: Burn AUDIO CD's, of the music then copy them back to your new account.
BE sure to do this from original acount, To keep the music info, you'll copy over the CDDB file (in prefs somewhere) - since this maintains the data of CDs that you've had in library.... (it isn't carried over onto a user created CD.)
There's also

TS1277 HI. I have followed all the appropriate steps above and when I try to enter my 'Password' when asked, my keyboard doesn't work. No key press can be activated at all when trying to enter my password in 'Terminal. And I am in the 'Administrator' user

HI.
I am having trouble authorising my Mac Air to my Itunes account. I found a discussion explaining how to go go into 'Terminal', then adding a command. I have followed all those appropriate steps and when I try to enter my 'Password' when asked, my keyboard doesn't work. No key press can be activated at all when trying to enter my password in 'Terminal. And I am in the 'Administrator' user. Can anybody offer any suggestions?? ta

Does the command that you're trying to enter in Terminal begin with the word 'sudo'?
If so, your keyboard is working fine. When you type your password after a sudo command, nothing is echoed to the screen for security reasons (not even the * that are normally registered in other user interfaces). However, the program is registering what you type.
Just type your password and press 'return' and the command will be executed (so long as you type it correctly; if you don't, you'll get an error message).

I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes and I am unable to use computer at all

I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes so I am unable to use computer at all.

Please confirm exactly what Mac this is, and what 'recent update' you installed.

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5622 Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92653)

My desktop IMac OSX 10.6.8 : IMovie '11: Trying to upload a home movie clip from my Panosonic camera model PV-DV203D. I've had this camera several years, and used it with Windows desktop. Now trying to work with my Mac. I have a USB cable, both ends fit,

My desktop IMac OSX 10.6.8 : IMovie '11: Trying to upload a home movie clip from my Panosonic camera model PV-DV203D. I've had this camera several years, and used it with Windows desktop. Now trying to work with my Mac. I have a USB cable, both ends fit, but iMovie '11 does not recognize it. Is there a driver fix for this?

What kind of Mac to you have? This camera is a tape based DV one that connects best with firewire and I cannot tell if your Mac has firewire. If your mac *does* have firewire, get a camcorder firewire cable and try again.
ETA: Oops, I am pretty sure that all the "desktop iMacs" have firewire, so you should be good to go. You will probably need a cord that goes from FW800 to your camcorder.

TS3992 I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

Can someone plz confirm me that how i can change or update the security questions related to my apple id? as i have been never put them since i create my apple id but now due to some security reasons its asking me again and again the answers. i am unable

can someone plz confirm me that how i can change or update the security questions related to my apple id? as i have been never put them since i create my apple id but now due to some security reasons its asking me again and again the answers. i am unable to go through the process. thanks.

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

My iPod touch 4g keep saying my charger isn't supported even tho I have used this one for years and has never said it befor

My iPod touch 4g keep saying my charger isn't supported even tho I have used this one for years and has never said it befor

- Does it charge when connect to your computer?
- Does it charge other devices?
- Does your iPod charge when connect to your computer?
- Try another cable
- See:
iPod touch: Hardware troubleshooting

I cannot use my iTunes account because I do not remember the answers to the security questions. How do I find out the answers to the questions or can I reset the questions

I cannot use my iTunes account because I do not remember the answers to the security questions. How do I find out the answers to the questions or can I reset the questions? I also do not have a back up email on my account

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

Hi Tommy,
Using install discs created for another computer is the problem. I suggest you get a stand alone install disc for Leopard and give that a try. I know it's a bummer since you have a perfectly good install disc but you can't take an install disc from a new computer and use it to update an older computer. As a matter of fact you would have problems using your install disc on the same type of computer if it didn't have the same build number. In the old days of Power Macs that wasn't an issue. You could take an install disc for one computer and update every Mac you owned. Sorry.

HT5622 the security questions on file are not any thing i would have answered. how do i change them without having to answering them

The security questions on file are not ant thing I would have answered. How can I change them with out answering them I've tryed every answer i can think of

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94739)

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down m

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down menu but Master Collection CS6 is the only one not appearing in a drop down menu.

Your CS6 must have been purchased as an upgrade. What it is asking you to select/provide is the name/serial number of the previous version you purchased that qualifies you to install and activate the CS6 upgrade version... this would be likely be one of CS3 thru CS5.5.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

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