Points Not Being Banked

I have my points set to bank until I hit 1000, but today it issued a $5 certificate at 250 points. Now I have to use that certificate before it expires even though I want to wait until I have $20. When is Best Buy ever going to fix their broken reward system? I have been a member for just about as long as it has existed and it has never worked correctly.

Hello dawizard,
Thank you for taking the time to sign up for the forum.
Our members with Elite or Elite Plus status do have the option to BANK points, and the option to BANK your points would have been available to you the moment your status was upgraded, which looks to have been back in the middle of October. If you just now changed your certificate preference to BANK, then any prior points you were awarded would have been automatically converted into certificates based on your certificate preference. Unless a member changes their certificate preference, it will default to the $5 level.
While looking over your My Best Buy account, I have confirmed that your certificate preference has officially been changed to BANK; however, there may be little we can do if points have already been converted into a certificate. A certificate will expire 60 days after having been issued, and once a certificate officially expires, it cannot be reissued. I can see that you have already sent me a private message, so I will respond to it so that we can go over your account in a bit more detail. To check your private messages, you will want to login to the forum and click on the yellow envelope at the top of the page.
My Best Buy - Program Terms
I hope you have a great night!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

TS1717 since updating itunes yesterday I now can't open it and get a pop up box about the procedure entry point not being located. anyone able to help?

since updating itunes yesterday I now can't open it and get a pop up box about the procedure entry point not being located. anyone able to help?
these are the boxes that open up:
I am unsure as to wether I need to unistall and start again but then worry about the vast amount of songs already in the folder that I would have to reload.

anyone able to help me with the above?

Non Besy Buy Purchase Points Not Being Attached Properly !!

Here's the terms. ...
My Best Buy MasterCard (((non-Best Buy))) purchases:
Get 1 point for every $1 spent on qualifying dining and grocery purchases.
Get 1 point for every $2 spent on all other MasterCard purchases.
Since around fall of 2013, I've had to call a HOUND the phone lines just to get my non-Best Buy purchase points credited. ...
In the latest SAGA, thier response was 832 points for EIGHT months worth on non Best Buy purchases when I literaly ran THOUSANDS through the card in that time span. ... Say WHAT ? They are having me EMAIL pictures of my statements becuase evidenataly they can't download PDF files? In response, I converted PDF to JPG & put a picture of EACH month in a SEPARATE email & sent it back to them, but I've seen another fellow get his issue handled quite qucikly by using this forum. I have to wait weeks, or days just to get a half hearted email response.
Best Buy Social Media...can you help?
Solved!
Go to Solution.

Greetings Thomas_G, and welcome to the Best Buy forum,
Can we help? Well, that is a definite YES! You should not have to spend your valuable time calling into us just to make sure that your points for non-Best Buy MasterCard purchases are added to your My Best Buy™ account, and it is my goal that you will not have to call into us in the future regarding your non-Best Buy MasterCard points, as they should post automatically. Let me see what I can do to help.
After using the email address you registered with the forum to review your My Best Buy™ account, I can see exactly why your non-Best Buy MasterCard points have not been automatically posting. It looks like you had two accounts merged about this time last year and the merge was not processed correctly, which resulted in the link between your MasterCard and My Best Buy™ accounts to be broken. We are going to want to make sure they are properly linked so that future points for non-Best Buy MasterCard purchases post automatically.
I am very sorry for any inconvenience you have experienced so far, and I will be sending you a private message so that I can go over your My Best Buy™ account with you to see what I can do to further assist. We do not have the ability to view a member's MasterCard billing statements, so I will need to gather some additional information from you. To check your private messages, you will want to login to the forum and click on the little yellow envelope at the top of the page.
Thank you for taking the time to reach out to us and for being a My Best Buy™ member.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Graphics in Power Point not being converted to PDF

Hi guys
I'm trying to convert a Power Point 2010 document to a PDF using Acrobat XI Pro
below is what happens before and after the conversion....
....the graphics disappear.
In the Power Point document editing is enabled.
In Power Point i can only select the text and not the orange graphic.
When using "combined files" within Acrobat or the Acrobat tab within Power Point 2010 I get the same results.
Does anyone know a fix?
Thanks
Jamie

Make sure you have applied all updated to Acrobat XI (Help->check for updates). If you can still reproduce the problem, would it be possible for you to share a file that demonstrates the problem?

Access Points not being associated with Controller

I have a 4400 series controller capable of 25 access points. I currently have 11 deployed and the controller is only seeing 10. Also if I have the need to reset a switch the AP is hanging from it can take days for the AP to find itself again, if it finds itself at all. Any Thoughts? I am new to this technology.

I double checked and it is set to Auto/Auto. It is connected to a Cisco Catalyst 6513 on a WS-X6454-ge-tx board. It's port is setup as a trunk but I am having difficulities setting it to a dot1q trunk. I was trying to use the "switchport trunk encapsulation dot1q" command but the only command that board will give me is a "switchport dot1q ethertype 600-FFFF" command. When I type in "switchport trunk ?" I get no encapulation only Allowed, Native and Pruning. I am using an unused VLAN for my trunk.I also double checked my ports my AP's are on and they too are set to Auto speed / duplex. As far as performance Since this is a new setup we have had limited users at a time testing but all have been getting about 54Mbps. Any other thoughts or guidance would be greatly appreciated. I have tried getting onto the Cisco site again this morning but it is DOG SLOW. Not sure what that is about. Everything else seems fine.

Membership points not added

I have been an Elite Plus Member for quite some time and I am pretty frustrated with my recent purchase points not being added. I purchased almost $10k worth of items and none of those points have been added to my account. The sales guy told me he needed to create a new account because it was Magnolia and he would link the accounts later. Over a month later and still no points. I've received emails saying my account is linked, but I still do not see my points. I have been a valuable member for many years and I am so put off by this I think I will start taking my business elsewhere and tell everyone I can to do the same if I do not receive some resolution soon. Regards,Joey

Good afternoon Joey,
Thank you for taking the time to sign up for the forum!
I hope that you are ready because I am about to put all of this to rest for you. After reading the details you provided and reviewing your account, there really is no reason why you should have to spend your valuable time like this. We did not need to create a new My Best Buy™ account for you because you already had an account; however, I can confirm that the points for the Magnolia items you purchased have posted to the new account. The next step would be to merge your two accounts, which is different than linking accounts.
I am terribly sorry for any inconvenience that you have experienced and will do whatever I can to make sure your My Best Buy™ account is up-to-date. To gather a bit more information and to go over your account with you, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope icon located at the top of the page. I look forward to further speaking with you.
Merging My Best Buy™ Accounts
I hope that you have a fantastic weekend, and thank you for being a My Best Buy™ member.

5x promotional points are not being added

I purchased a lg washer and dryer during the 5x points promotion in October and when the points were added the points were just the standard points, not the 5x points. I have contated eliteplus support many times about this issue and it is still not being corrected. I made a seperate purchase the same day of $11,000 and received those points correctly. Why am I not receiving my points???????

Good afternoon skylerssmith,
Welcome to the Best Buy form!
I pulled up your My Best Buy™ account using the email address you registered with the forum, and it does appear that the base points for the two purchases you made back in October have officially posted. From what I can see, those two purchases were made at one of our Pacific Sales stores. The points a member can earn for a Pacific Sales or Magnolia purchase do tend to post a bit differently, as they are processed different than a normal Best Buy store purchase.
I would like to gather some additional information and go over your My Best Buy™ account with you to see what I can do to help, so I will be sending you a private message. You can check you private message by logging into the forum and clicking on the yellow envelope at the top of the page. I look forward to further speaking with you.
Where Are My My Best Buy Bonus Points?
Thank you for posting and for being a My Best Buy™ member.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

IPhone core data - fetched managed objects not being autoreleased on device (fine on simulator)

I'm currently struggling with a core data issue with my app that defies (my) logic. I'm sure I'm doing something wrong but can't see what. I am doing a basic executeFetchRequest on my core data entity, but the array of managed objects returned never seems to be released ONLY when I run it on the iPhone, under the simulator it works exactly as expected. This is despite using an NSAutoreleasePool to ensure the memory footprint is minimised. I have also checked with Instruments and there are no leaks, just ever increasing allocations of memory (by '[NSManagedObject(_PFDynamicAccessorsAndPropertySupport) allocWithEntity:]'). In my actual app this eventually leads to a didReceiveMemoryWarning call. I have produced a minimal program that reproduces the problem below. I have tried various things such as faulting all the objects before draining the pool, but with no joy. If I provide an NSError pointer to the fetch no error is returned. There are no background threads running.
+(natural_t) get_free_memory {
    mach_port_t host_port;
    mach_msg_type_number_t host_size;
    vm_size_t pagesize;
    host_port = mach_host_self();
    host_size = sizeof(vm_statistics_data_t) / sizeof(integer_t);
    host_page_size(host_port, &pagesize);
    vm_statistics_data_t vm_stat;
    if (host_statistics(host_port, HOST_VM_INFO, (host_info_t)&vm_stat, &host_size) != KERN_SUCCESS) {
        NSLog(@"Failed to fetch vm statistics");
        return 0;
    /* Stats in bytes */
    natural_t mem_free = vm_stat.free_count * pagesize;
    return mem_free;
- (void)viewDidLoad
    [super viewDidLoad];
    // Set up the edit and add buttons.
    self.navigationItem.leftBarButtonItem = self.editButtonItem;
    UIBarButtonItem *addButton = [[UIBarButtonItem alloc] initWithBarButtonSystemItem:UIBarButtonSystemItemAdd target:self action:@selector(insertNewObject)];
    self.navigationItem.rightBarButtonItem = addButton;
    [addButton release];
    // Obtain the Managed Object Context
    NSManagedObjectContext *context = [(id)[[UIApplication sharedApplication] delegate] managedObjectContext];
    // Check the free memory before we start
    NSLog(@"INITIAL FREEMEM: %d", [RootViewController get_free_memory]);
    // Loop around a few times
    for(int i=0; i<20; i++) {
        // Create an autorelease pool just for this loop
        NSAutoreleasePool *looppool = [[NSAutoreleasePool alloc] init];
        // Check the free memory each time around the loop
        NSLog(@"FREEMEM: %d", [RootViewController get_free_memory]);
        // Create a minimal request
        NSEntityDescription *entityDescription = [NSEntityDescription
                                              entityForName:@"TestEntity" inManagedObjectContext:context];
        // 'request' released after fetch to minimise use of autorelease pool
        NSFetchRequest *request = [[NSFetchRequest alloc] init];
        [request setEntity:entityDescription];
        // Perform the fetch
        NSArray *array = [context executeFetchRequest:request error:nil];
        [request release];
        // Drain the pool - should release the fetched managed objects?
        [looppool drain];
    // Check the free menory at the end
    NSLog(@"FINAL FREEMEM: %d", [RootViewController get_free_memory]);
When I run the above on the simulator I get the following output (which looks reasonable to me):
2011-06-06 09:50:28.123 renniksoft[937:207] INITIAL FREEMEM: 14782464
2011-06-06 09:50:28.128 renniksoft[937:207] FREEMEM: 14807040
2011-06-06 09:50:28.135 renniksoft[937:207] FREEMEM: 14831616
2011-06-06 09:50:28.139 renniksoft[937:207] FREEMEM: 14852096
2011-06-06 09:50:28.142 renniksoft[937:207] FREEMEM: 14872576
2011-06-06 09:50:28.146 renniksoft[937:207] FREEMEM: 14897152
2011-06-06 09:50:28.149 renniksoft[937:207] FREEMEM: 14917632
2011-06-06 09:50:28.153 renniksoft[937:207] FREEMEM: 14938112
2011-06-06 09:50:28.158 renniksoft[937:207] FREEMEM: 14962688
2011-06-06 09:50:28.161 renniksoft[937:207] FREEMEM: 14983168
2011-06-06 09:50:28.165 renniksoft[937:207] FREEMEM: 14741504
2011-06-06 09:50:28.168 renniksoft[937:207] FREEMEM: 14770176
2011-06-06 09:50:28.174 renniksoft[937:207] FREEMEM: 14790656
2011-06-06 09:50:28.177 renniksoft[937:207] FREEMEM: 14811136
2011-06-06 09:50:28.182 renniksoft[937:207] FREEMEM: 14831616
2011-06-06 09:50:28.186 renniksoft[937:207] FREEMEM: 14589952
2011-06-06 09:50:28.189 renniksoft[937:207] FREEMEM: 14610432
2011-06-06 09:50:28.192 renniksoft[937:207] FREEMEM: 14630912
2011-06-06 09:50:28.194 renniksoft[937:207] FREEMEM: 14651392
2011-06-06 09:50:28.197 renniksoft[937:207] FREEMEM: 14671872
2011-06-06 09:50:28.200 renniksoft[937:207] FREEMEM: 14692352
2011-06-06 09:50:28.203 renniksoft[937:207] FINAL FREEMEM: 14716928
However, when I run it on an actual iPhone 4 (4.3.3) I get the following result:
2011-06-06 09:55:54.341 renniksoft[4727:707] INITIAL FREEMEM: 267927552
2011-06-06 09:55:54.348 renniksoft[4727:707] FREEMEM: 267952128
2011-06-06 09:55:54.702 renniksoft[4727:707] FREEMEM: 265818112
2011-06-06 09:55:55.214 renniksoft[4727:707] FREEMEM: 265355264
2011-06-06 09:55:55.714 renniksoft[4727:707] FREEMEM: 264892416
2011-06-06 09:55:56.215 renniksoft[4727:707] FREEMEM: 264441856
2011-06-06 09:55:56.713 renniksoft[4727:707] FREEMEM: 263979008
2011-06-06 09:55:57.226 renniksoft[4727:707] FREEMEM: 264089600
2011-06-06 09:55:57.721 renniksoft[4727:707] FREEMEM: 263630848
2011-06-06 09:55:58.226 renniksoft[4727:707] FREEMEM: 263168000
2011-06-06 09:55:58.726 renniksoft[4727:707] FREEMEM: 262705152
2011-06-06 09:55:59.242 renniksoft[4727:707] FREEMEM: 262852608
2011-06-06 09:55:59.737 renniksoft[4727:707] FREEMEM: 262389760
2011-06-06 09:56:00.243 renniksoft[4727:707] FREEMEM: 261931008
2011-06-06 09:56:00.751 renniksoft[4727:707] FREEMEM: 261992448
2011-06-06 09:56:01.280 renniksoft[4727:707] FREEMEM: 261574656
2011-06-06 09:56:01.774 renniksoft[4727:707] FREEMEM: 261148672
2011-06-06 09:56:02.290 renniksoft[4727:707] FREEMEM: 260755456
2011-06-06 09:56:02.820 renniksoft[4727:707] FREEMEM: 260837376
2011-06-06 09:56:03.334 renniksoft[4727:707] FREEMEM: 260395008
2011-06-06 09:56:03.825 renniksoft[4727:707] FREEMEM: 259932160
2011-06-06 09:56:04.346 renniksoft[4727:707] FINAL FREEMEM: 259555328
The amount of free memory reduces each time round the loop in proportion to the managed objects I fetch e.g. if I fetch twice as many objects then the free memory reduces twice as quickly - so I'm pretty confident it is the managed objects that are not being released. Note that the entities that are being fetched are very basic, just two attributes, a string and a 16 bit integer. There are 1000 of them being fetched in the examples above. The code I used to generate them is as follows:
// Create test entities
for(int i=0; i<1000; i++) {
    id entity = [NSEntityDescription insertNewObjectForEntityForName:@"TestEntity" inManagedObjectContext:context];
    [entity setValue:[NSString stringWithFormat:@"%d",i] forKey:@"name"];
    [entity setValue:[NSNumber numberWithInt:i] forKey:@"value"];
if (![context save:nil]) {
    NSLog(@"Couldn't save");
If anyone can explain to me what is going on I'd be very grateful! This issue is the only only one holding up the release of my app. It works beautifully on the simulator!!
Please let me know if there's any more info I can supply.

Update: I modified the above code so that the fetch (and looppool etc.) take place when a timer fires. This means that the fetches aren't blocked in viewDidLoad.
The result of this is that the issue happens exactly as before, but the applicationDidReceiveMemoryWarning is fired as expected:
2011-06-08 09:54:21.024 renniksoft[5993:707] FREEMEM: 6131712
2011-06-08 09:54:22.922 renniksoft[5993:707] Received memory warning. Level=2
2011-06-08 09:54:22.926 renniksoft[5993:707] applicationDidReceiveMemoryWarning
2011-06-08 09:54:22.929 renniksoft[5993:707] FREEMEM: 5615616
2011-06-08 09:54:22.932 renniksoft[5993:707] didReceiveMemoryWarning
2011-06-08 09:54:22.935 renniksoft[5993:707] FREEMEM: 5656576

Stoarage location is not being reflected in the outbound delivery

Hi
I have a scenario of creating outbound delivery with respect to sales order, But when i am creating outbound delivery vai tranaction Vl10H , The system creates outbuond delivery but the stoarge location is not being reflected in the outbound delivery . Since this storage location is WM managed hence the WM status shows that the transfer order is not required .
When i tried to put manually the storage location the system throws an error that this storage location in not maintained in plant R001 .
Althoght the stoack has been there in the stoarage location with resepct to plant ans also the matrerial master is also been extended for this storage laocation and all the respective views such as WM and Sales hasbeen maintianed .
Could any one guide me what correction is to be done to incorporate the Storage location in Delivery ?
Thnaks and Regards
RAJ K

Hi,
did you check if there is a storage location determination maintained for the relevant combination of shipping point, plant and
stor.conditions (table TVKOL)?
Please also check if the storage location determination is activated for the relevant delivery item type in customizing (transaction 0vlp - field "Determine storage location" (V_TVLP-BELGO)).
Regards,
Ely

All day calendar events not being displayed in the notification centre for iphone 5 post ios 7 upgrade. Please help. Is it a bug?

All day calendar events not being displayed in the notification centre for iphone 5 post ios 7 upgrade. Please help. Is it a bug?
With iOS 6, the all day events showed up in the notification centre but it lacks in the upgrade iOS 7.

Same problem here. Some people pointed out that all-day events do show up in their notification center, but that seems only to be the case for birthdays (and only as text like the weather). I've tried it myself on my iPhone and iPad and it did work for birthdays but not for any other all-day events. I already sent this to Apple as a product feedback as well, as should everyone of you. The more people mention it, the faster Apple's going to fix this issue. In its current state, notification center is not a very helpful feature in my opinion. There's absolutely no point in not showing all-day events in the 'today' calendar overview.
Here's a link to the product feedback page: http://www.apple.com/feedback/
I posted my message in the iPhone section since I couldn't find a page specifically dedicated to iOS 7.
I really love the look & feel of iOS 7 but it's kinda sad to see notification center not tapping its full potential.
Cheers!

Materialized view not being used in the report

I have had a materialized view (MV) for a particular report. Recently, the report definition has changed little bit, so the existing MV is not being used by the report anymore. I copied the code Discoverer's SQL Inspection and recreated the materialized view. But still it is not working. Obviously, I am missing something at the database level. Does anyone have any idea? The database is 9i and Discoverer is 9.0.2. Thank you!

The SQL that you see from the Inspect SQL option will provide you with the SQL that Discoverer sends to the database. The database then may do a query rewrite to point to an available materialized view if available. This rewrite won't be seen from the inspect sql option. You need to check at the database level to verify if a query rewrite did in fact take place.
You may want to check the section titled "Query Rewrite with Materialized Views" from Ch1 - "Introduction to the Optimizer" in the Oracle9i Database Performance Tuning Guide and Reference, Release 2 (9.2), Part Number A96533-02, available at http://download-uk.oracle.com/docs/cd/B10501_01/server.920/a96533/optimops.htm#37287
Regards
Abhinav Agarwal
Oracle Business Intelligence Product Management
http://www.oracle.com/bi
http://www.oracle.com/technology/documentation/bi_ee.html
http://www.oracle.com/technology/software/products/ias/htdocs/101320bi.html
http://oraclebi.blogspot.com/

Why is my itunes not installing properly? I installed it and it was fine, then it started to show Errors. iTunes exe - Entry Point not Found. And the Error 7 (Windows error 127).Itsays to reinstall iTunes. I did that and same error. new pc, same on old

Why is my itunes not installing properly?
I installed itunes day before yesterday, I spent hours last night linking all my music photograph and movie files, its a new windows 8 laptop.
I plugged in my 64GB ipad 3 rebooted it and reloaded all the information I wanted on it, took hours... finally completed this this morning. After this I restarted the laptop to configure my icloud link for the laptop (which I installed last night while I was loading files, I chose to restart later)
on completion I turned my laptop off for a few hours, when I turned it back on I went to itunes to connect my iphone to do the same and I got this message:
iTunes exe - Entry Point Not Found
The procedure entry point
AVCFPlayerAppliesMediaSelectionCriteriaAutomaticallyKey could not
be located in dynamiclink library F:\Programmes\iTunes.dll
                                                                                           OK
then after pressing 'OK' the following message:
iTunes
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 127)
I went back to apple website to reinstall iTunes, first reinstalled it same again, then unsinstalled it and the reinstalled it, same again.
The same thing happened with my old lap top and I replaced it with this new one at the start of the week.
Has anyone any idea what is going on and how to rectify this problem, I am now going on 3 weeks without iTunes.
Regards,
Damian36

I started up and plugged in my iPad and then the following message came up:
       iTunes
❗️This iPad cannot be used because the required software is not
    Installed. Run the iTunes installer to remove iTunes, then install
    the 64-bit version of iTunes.
                                                                                         OK
I then proceeded to the "iTunes64Setup" expanded folder to load "AppleMobileDeviceSupport64"
Started the install and then received this message:
      Apple Mobile Device Support
❗️Service 'AppleMobile Device' (Apple Mobile Device)
    failed to start. Verify that you have sufficient
    Privileges to start system services.
   Abort.               Retry.                Ignore
I tried all tree options, last being ignore.
I continued to download the other 2 you suggested with out any drama.
I did a system restart and then opened iTunes.
Connected my iPad
Then message appears:
      iTunes .exe - System Error
❌ The program can't start because CoreAdioToolbox.dll is missing from
      Your computer. Try reinstalling the program to fix the problem.
                                                                                       OK
Press OK and then the next message:
       iTunes
❌ iTunes was not installed correctly. Please reinstall iTunes.
      Error 7 (Windows error 126)
                                                                                       OK
Any suggestions?

Crystal Reports 2008-Vista-ERROR-crw32.exe Entry Point Not Found in dll

Hi Experts,
I just installed the Crystal Reports 2008 (with SP0) on my Vista (Home) machine. When I try to start the CR 2008, I am getting the below error message:
Error Title: crw32.exe - Entry Point Not Found
Error Message: The procedure entry point ?PrintLegend@CMapXLegend@CSLib300@@QAEXJJJJJ@Z could not be located in the dynamic link library cslibu-3-0.dll
Here are the things I tried to resolve the above problem:
1) Uninstall and Reinstall the CR 2008. - No change.
2) I configured the DEP to accept Crystal Reports (Performance - Advanced - DEP allow).
None of these seem fix the problem.
Can you please help me kick start the Crystal Reports 2008?
Thanks,
Arun

Please try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
Regards,
Shweta

IPod Touch 3G (iOS 4.1) not being recognized in iTunes (10.5.2.11) on Mac OS 10.7 Lion

Prior to updating my Mac OS to OS (10.7.2) Lion, and thus while on Snow Leopard (10.6.8), I began experiencing problems with my iPod Touch 3G running iOS 4.1 which was not being detected by the latest version of iTunes (10.5.2.11). It was quite frustrating since i could access the iPod on other computers and with this same version of iTunes, with no problem and thus, it had to be a problem isolated to my computer. In addition, my iPod was working fine and therefore, didn't merit an OS restore and I was also reluctant to perform one. Lastly, it seemed like upon plugging my iPod into the USB ports, the mac would detect the device but would subsequently, partially eject eject so that the device would cease charging but would still be visible in System Profiler.
These were some of the solutions I sought, after not finding an answer specifically for Mac OS 10.7 Lion. I hope it helps, as this was a complicated fix.
I would recommend deleting the 'AppleMobileDevice' Service see: http://support.apple.com/kb/ht1747 (This should allow the device to remain connected and charging on the mac)
Re-install iTunes (latest version)
Also, make sure you have the most up-to-date version of Xcode which incorporate iOS connectivity in the software.
Launch 'Image Capture' from Applications, and in devices you should see your iOS device (iPod Touch in my case) appear in the 'Devices' tab
Select 'iTunes' in the dialog area which allows you to choose which app should launch the device.
Here, I noticed that iTunes didn't immediately respond, but by specifying iPhoto and Aperture, the iPod began to Open in these applications
At this point, I quit and re-install iTunes from a download from Apple's website.
Prior to re-running the installer I re-selected iTunes in Image Capture, and after the installer completed most of the installation, iTunes began to launch.
At completion, iTunes began to launch again, and loaded the iPod Touch in the side bar again.
P.S. I perhaps should acknowledge that I had spent maybe an entire week, crushed and loosing productive time over this problem. I eventually began to pray and trust God (Jesus) that it would eventually work again.

I have the same problem, that when iTunes is open it does not recognize when a CD is inserted. I don't have an answer but I have a workaround that may be similar to yours.
The problem occurred the first time I tried to import a CD after having updated iTunes on October 12. I think this is the first version to support iCloud (which I don't use). That version did not have a Help Menu. I reinstalled iTunes and now have 10.5.0.142. I did get a Help Menu but still no recognition of CDs.
I can import CDs if I close iTunes and let AutoPlay take over. I have AutoPlay set to "Import songs using iTunes". "Show songs using iTunes" is closer to the setting you want. When the CD is inserted AutoPlay opens iTunes and iTunes sees the CD.
Dell Studio XPS 435T
Windows 7 Home Premium Service Pack 1
iTunes 10.5.0.142

Just noticed a recurring pattern of not being credited my $5 pre-order deposit.

The other day I was going over some of my Best Buy gaming purchases this year through MyBB, and noticed for one game, Project CARS on PS4, I was charged an additional $5 for the pre-order bonus (noted as "POB") which should have been free. I contacted customer support and was told I'd only be able to get a refund w. receipt in-store, and it was up to the store's discretion. As I didn't save a recipt from May, I figured it was a loss and not worth trying to make a case over $5.
Then I noticed something else. As a Gamers Club Unlocked member, all new release $59.99 games go down to $51.35 ($47.99 + tax) when the 20% deduction is applied. When accounting for the $5 deposit to reserve an in-store pre-order, the game should work out to $46.35 after tax if the transaction is processed properly. However, going through new release game pre-orders, I noticed that almost every single game I pre-ordered for in-store pickup this year was processed incorrectly and I was charged $51.35 due to not being credited the depsoit I had already paid. I didn't realize at the time, but now it appears as if has been the case for four pre-order purchases, which when added to the $5 I was charged for the pre-order bonus, works out to a $25 total overcharge. Is there any way to try and get my money back on this at this point or no? As some of these purchases were from months ago, I don't still have the receipt and even if I did, would be past the return window (though this wouldn't be a typical return issue).

Hi Jay86,
You certainly shouldn’t be running into so many issues with pre-order deposits at your local Best Buy. I’m familiar with hiccups with these in the past, but I haven’t heard anything for quite some time now. Our systems are setup to automatically apply your $5 deposit to the final transaction when a game releases, so this leads me to believe that some of your pre-orders aren’t being fulfilled properly at the store level. I’m very sorry if this has occurred on any of your pre-orders!
Like others have mentioned, your local store should be able to refund any pre-order deposits necessary. We also have the ability to locate previous pre-orders/receipts, so I wouldn’t worry too much about that. Considering the timeframe here, you may want to ask to speak with someone from your store’s leadership team as well, should you run into any issues.
Please feel free to let us know if you continue to run into issues with this.
Best regards,

Points Not Being Banked

Similar Messages

Maybe you are looking for