Poor implementation: image bugs and PDF TOC non functional

I have just completed my new eBook, which I made the mistake of writing in Pages 5 (latest version).
First, the Table of Contents is no longer active in teh exported PDF.
Second, I had an awful lot of buggy behaviour in this picture-rich book. Pictures mirroring; randomly changing pages; being swapped; losing the "keep with text" option; not being able to go where I want them; etc.
But worst of all, when I try to go back by exprting to Pages 09, that seems ot work.. expcet Pages 09 then says "The document <name> couldn't be opened".
I seem stuck. Any workarounds, anyone?
Michael
PS I already announced the new book, as I was sure I;d be releasing imminently...
http://www.speedlighter.ca/e-books/ebook-impactful-travel-photography/

Ok. It's 3am and I can't sleep. Peter, do you need my help with Mavericks? Mine purrs despite the name.
I may be off base here, but do I remember correctly a post from this year or last where someone ran up against a aggregate image size ceiling in Pages ’09 while creating a book. If that condition is in fact true, and Pages v5 increased this ceiling, but fails to check for it in Pages ’09 exports, could this be a contributing factor in the current issue?

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Hi I'm new to Mac. I have a macbook air and for some reason the top keys, ec, f1 etc etc are not functioning and emitt the non function noise when pressed. Also the volume keys don't adjust the volume. Have I done something to disable them?

Hi I'm new to Mac. I have a macbook air and for some reason the top keys, ec, f1 etc etc are not functioning and emitt the non function noise when pressed. Also the volume keys don't adjust the volume. Have I done something to disable them?

I don't have the same version of OS X here but try System Preferences>Keyboard. Is there an option similar to "Use the F1, etc, keys as standard function keys"?
If so, and it has a checkmark, uncheck it & see if that does the trick.
~Lyssa

My BB 8320 Camera and Sound recorder non functional

For the past year the camera and sound recorder are non functional. I have tried the following.
1.Removing the battery and SIM and rebooting.
2. Sync the BB using my Laptop Desktop Manager to sync.
3. Downloaded latest o/s available.
Nothing works. Can anyone help me?
Thanks

Hello arindamd and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with the sound on your device.
To rule out a software issue, backup your data (see KB12487 How to back up the data on a BlackBerry smartphone) then follow the steps in KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows or KB19915 Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer).
Before any software is restored test the sound recorder.
If no sound is recorded then it's likely the issue may be a hardware one in which case you will need to contact your point of sale for hardware repair options.
Hope this helps.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

High bill with unusual calls and texts from non-functioning numbers?

We have a family share plan with 3 phones, one phone for my husband and two phones for our employees. Our usual phone bill runs around $150. Our last bill was over $600, the majority charges being on one of our employee's lines. This particular employee has been with us for over 10 years, and has always been extremely trustworthy and very frugal in his usage of his phone to make personal calls (very infrequent and always less than 5 minutes in duration, unless made during the free nights and weekends timeframe). Our latest bill showed over 1,000 texts to/from his phone, as well as over 3,000 peak calling minutes (both to/from his phone) alone. Many of the peak calls are lengthy in duration (30+ minutes, up to 120 minutes). I realize this post is long, so will divide it into headings so that it makes more sense:
Information on usage:
Our employee insists that he did not make these calls and texts (he does not even know how to text), and what is odd about the numbers that appear on the detail (both text and voice) is that they fit into one of two categories:
1. There are calls to two particular non-local area code numbers (and possibly bogus, as they have area codes 523 and 352(?)). When I call the two numbers, I get the following messages:
From my landline: When called from my landline, adding a "1" before the 10 digit number, I get the recording stating that "your number cannot be completed as dialed, please check the number and dial again"
From a cell number- When calling from my own VZW phone (on separate account from husband's), I get a VZW message that the number "has been changed, disconnected or is no longer in service"
2. They are local area code numbers, but when I call the number, I get a recording asking me to enter my pin number (in other words, they are numbers that cannot receive incoming calls, but according to our bill, have not only made calls to our employee's phone, but also received calls. I have done an online lookup on these numbers and they are all cell phones.
3. When I have tried to text the non-local numbers from my VZW phone, I get messages back stating that these are landline numbers and cannot be texted; when I text the local numbers, I have texted a generic message along the lines of "I can't reach you on the phone. Please call me as soon as you can" but I do not receive a call back.
We cannot speak directly with our employee right now (he is in Mexico to pick up his elderly grandmother), nor can we access our employee's phone to check the log, call history, etc. because he has the phone with him. Due to this, when we discovered the high usage, we immediately "suspended" the phone line so that no calls could be made or received. Subsequent to suspending the line, we have talked to his family a couple of times -- one time he happened to call them on another line, so we talked to him "indirectly" through a family member on another line with him. He was alarmed about the calls and insists he did not make them.
He does have children but they are forbidden (by him) from using the phone, and he states that he always keeps the phone in a case on his hip, thus no one else has access to the phone. To go even further, it seems that most all of the calls to these unusual numbers are made on weekdays, during school hours, so I feel sure the calls were not made by his kids.
Calls to Verizon: When we first called Verizon, they suggested we suspend the phone until we could speak to our employee. Subsequent to our indirect conversation with him mentioned above, we called them back and told them he stated that he did not make the calls nor send the texts, and that we believed the phone might have been compromised, cloned, hijacked or whatever. First, the customer svc rep looked at our account and suggested that we put an unlimited text on the phone for the current unbilled usage (there were a lot of texts, and we have no text plan on the employee's phone), and then remove that plan once we get to the bottom of this matter.
Due to our concern about fraudulent usage, the customer svc. rep called the fraud dept. while my husband was holding on the line. She came back on the line and told my husband that the fraud dept. said that "it cannot be fraud because if it was, there would be thousands of dollars in international long distance to countries like Pakistan and India." (WTH?) Also, she said that it couldn't be fraud "because texts were sent to and from the telephone number so we know it was your phone." (another WTH?)
She then went on to say that it looks like texts were sent to international numbers (???) recently (these same 523 and 352 area code numbers I referred to above). Number one, if these were international texts, it seems odd to me that these texts show up on our billed and unbilled activity as "domestic text" and there is no premium charge assessed to our account for international texts. Number two, if these numbers were international numbers, I imagine that we would be charged for outgoing international calls, which we were not. Further, I imagine that the numbers would be displayed on our bill in other than a ten digit format, but am not sure, as no one has ever made an international call or text on our phone.
Next steps:
Does anyone have advice for the next steps we should take and how we can get to someone in customer service who can actually help us with this problem, instead of what we experienced on our previous call? Can we demand that Verizon launch an investigation through its fraud department on the activity on this phone, or is this at the discretion of VZW to launch an investigation? I am unsure, since this was not given as an option by the customer service rep...
If we can get Verizon to launch an investigation, is payment of the portion of the bill with the unusual and disputed usage (namely, that which is over and above the usual usage) waived pending the investigation results, or will we have to pay the entire bill to both avoid having the phones turned off, as well as any detrimental effects to our credit? We've been hit hard by the economy, both personally (I am out of work right now) and business wise (my husband's business has been doing only about 25% of its usual business), and we don't have the extra $$ for the bill unless we take it out of our grocery budget.
If anyone has any insight, suggestions or otherwise, I sure would appreciate it. Sorry for the lengthy first post, but I thought it would be helpful to outline as much about the situation as I could in order that people could respond. Thanks in advance!

kbinga,
I know this is a confusing and frustrating situation for you. I would be happy to review the account in detail to see what is happening with the usage and charges to ensure it does not continue to be a problem for you. Please send me a direct message for further support assistance.
Thank you!
AdamE_VZW
Follow us at @VZWSupport

Cmd+W and cmd+Q non-functional. Must force quit Logic 9.1.4 (SL 10.6.8)

Upgraded from 10.5.8 all the way to 10.6.8 via combo update.
The only app that has been adversely affected is Logic 9.1.4 in both 32-bit and 64-bit modes.
It's really only two items regarding closing and quitting.
Frankly, it seems only the shortcuts and functions under the "File" menu are causing it to either crash or have no effect at all.
All other key commands and menu functions work as expected. AND this is the only app where it happens.
In summary:
cmd+W will not close a window and neither will clicking the X button at the top left of the window. cmd+Q will not quit the app. I must force quit.
cmd+N will make a new project and use the other shortcuts it seems.
I've removed all audio units and any other plugins.
Details:
At first, it would launch and pause for a few seconds. The screen would softly flash white and the app would quit.
I then tried to repair permissions, and attempt the methods discussed here: http://support.apple.com/kb/HT2375
Logic would launch and function -- except that I couldn't close a project and required a force quit to exit the app.
So I removed the app and prefs again and went into var/db/receipts and removed the Logic associated items (.bom and .plist) which forced a complete re-install but it was to no avail.
Now, as before, it crashes with the soft white screen blink before I can do anything.
I would like to avoid a complete blow-away since Logic appears to be the only app on my system causing any problems in 10.6.8.
Is this a symptom any of you are familiar with?

No solution but there are at least two others reporting problems after the last OS update...
https://discussions.apple.com/message/15484085#15484085
Hopefully someone will post a solution.
pancenter-

HT3226 keyboard problems: space bar/ forward and backward keys non functioning

I have a iMac and bluetooth keyboard purchased last year.
Yesterday my keyboard demonstrated the above problems.
All other keys work perfectly.
I have checked that my keyboard has been paired with iMac and is connected. Battery condition good.
Can any in the Apple Support Communities help me please?

If you have access to a USB keyboard to test that the system is responding properly and it does, then your keyboard broke.

Folders changing names and MS Office non-functional

What would cause my mac (OS 10.6.8) to have changed the names of all of the main folders (Trash>N39, Devices>SD5, etc.) and simultaneously my MS office applications 'quit unexpectedly' upon startup?
Thanks!

I just fired off a lengthy e-mail with bad news. But other folks here may benefit from my response, so I'm posting it here as well:
Yup, that definitely looks like you're infected with Flashback. And it looks like it has changed enough that F-Secure's removal instructions aren't working anymore. Flashback is a rather troublesome trojan... it has persisted for some time, but there's not a lot of information out there about EXACTLY what it does or how to get rid of it. And unfortunately, one of the things that it does is insert malicious code into other apps on your system. I suspect this is part of why your Office apps are crashing.
At this point, I think you would be best advised to erase the hard drive and reinstall the system. You'll need to back up all your documents first (get your entire home folder), then reboot from your Mac OS X install disk (insert the disk, restart and, after the chime sounds, hold down 'c' until the Apple logo appears). Choose your language, then choose Disk Utility from the Utilities menu. In Disk Utility, select your hard drive and click the Erase tab, then just click the Erase button.
When Disk Utility is done, just quit and it should dump you back into the Mac OS X installer. Proceed with the installation. When asked if you want to import data or applications, do not do that! Set up the computer as if it were the first time you used it. Once it's up and running, open Software Update and get everything updated. If there's no Java update in the list of updates, download it and install it manually from:
http://support.apple.com/kb/DL1360
Once all that is done, you can reinstall all your other applications, and finally, copy your documents - and only your documents! - from the backup to your new home folder. For any special data, like Mail data or your iTunes library, see:
http://www.procata.com/blog/archives/2007/02/16/how-to-transfer-mac-os-x-applica tion-data-between-computers/
That page is 5 years old, and thus a little outdated, but still mostly good. Don't copy anything you don't have to from that list, though.
Finally, when you're all done, change your password on any online accounts... e-mail, bank sites, Facebook, anything you have accessed from the infected computer.
Ultimately, this may all sound extreme, but keep in mind that the purpose of the Flashback trojan is to steal information from you that can be used to steal from you. The more you use the computer while it is infected, the more information you may be giving the thieves who created Flashback!

Poor quality images exporting from InDesign to PDF

We are having an issue with poor quality images exporting to PDF from Indesign (CS6). It makes zero difference whether the images are Ai images or PDF. They look perfect in Ai, perfect in the InDesign document, but appalling in the exported PDF. If the PDF document is printed, they print fine, but as a web based pdf document it is not publishable. We must use compression on export to keep the file size small enough for web/email use, but even with compression turned off on export there is no improvement in the PDF quality with a document ten times the size.
Any help would be appreciated?

I appear to have answered my own question, but will place it here to hopefully help others.
On comparing another InDesign document that appeared to export to PDF ok, we noticed that the type of frame makes a huge difference to image output quality. In the suspect document the frames with the images in them were " [Basic Graphics Frame]+ ". When I changed the frame (or made a new frame) to " [None] "; not only were the images a lot clearer in the InDesign document but they exported to PDF perfectly. Something so simple!!!!

How to add Images and PDFs in MDM iView

Hello!
We use SAP Portal as interfase to access SAP MDM repository tables.We use MDM Record Set and MDM Item Detail iViews to display and operate with main table content.
There is a field in the qualified table, which is the lookup to the Images table. And the other field is the lookup to the PDFs table. Both fields are qualifiers.
In the main table there is a field, which is the lookup to the qualified table. When we try to add values to this field using Item Detail iView, we get a window, where we can fill all values of the qualified table, except Image field and PDF field - they are disabled. So, can we add Images and PDFs to the table using Item Datail iView? Or what is the other way to add them?
Thanks,
Vika
Message was edited by:
Viktoria Demina

Ooohh... you mean, like the one mentioned in http://indesignsecrets.com/adding-zoom-and-print-to-indesign-swf-files.php?
But they want to get paid for their hard work, the bastards!

Mail Notification with Custom Subject, Mail Body and PDF File Name

I have successful configured the Action Profile to send SmartForm Mail as PDF. But i would like to modify the Subject, PDF File Name & add text to mail body when a mail is sent to the user.
The Subject of the Mail is the same as the PDF file name. How to maintain a pre-defined file name for the PDF file.

I was able to find a commercial product that works very well. MaxBulk Mailer from Max Programming allows you to import a list of recipients, merge with personalized message and designate an attachment (just image types and PDFs, not all types work) and send.

Late 2013 15" Macbook Pro - iCloud Apps become non-functional

Hi Everyone,
My new top of the range Macbook Pro has some issues... Here's the specs:
2.6GHz Quad-core Intel Core i7
16GB 1600MHz DDR3L SDRAM
1TB Flash Storage
Arrived on Tuesday last week. Obviously very excited etc...
Noticed after 30 minutes that all my iCloud apps failing (under my account).
All the following apps fail to open with a beachball timeout
iMessages
FaceTime
iCloud (via System Preferences)
Maps
TextEdit (won't show any existing iCloud documents
Airplay
However oddly enough Calendar works.
It's currently with Apple Engineering who are yet to reply.
Now the weird bit.... If a create a new login account under the macbook and utilise my wife's iCloud (apple id) everything works perfectly.....
Apple are now in the process of sending me out a new machine since they're considering this one Dead On Arrival..However I've now got a 3 to 4 week wait due to 16GB ram supply constraints.. :-(
I've reinstalled Mavericks 4 times now and the same issues come back within about 30 minutes.
Very frustrating to spend that much money and have a non-functional computer..
Anyone else experiencing these issues?
Cheers.
Benjamin.

I can happily report now that the issue has been resolved.
Via the logs sent to Apple engineering the issue was found to be a conflict between iCloud contacts and Google contacts.
For some reason (a bug in Mavericks) even though I didn't tick the box for google contacts to come across to the MacBook, it turned itself (in Internet Accounts via sys pref) on when activating my mail (gmail).
I'll say it again. It turned the tick on internet accounts / gmail / contacts without me asking it to!
Also of note. If I had iCloud contacts turned off. After the 30 minutes iCloud contacts were also turned on. Very very weird behaviour!
The above meant that the Mac's contacts were syncing with iCloud and google. :-(
Why this issue affected all the other iCloud apps I'm not sure why. However it definitely did something! :-(
Resolution Path:
Go to Sys pref/internet accounts, select gmail and click the minus button. It prompts you if you want to delete from ALL associated machines. Click YES!
Only after confirming I wanted to do a remote delete of my iCloud internet accounts across ALL machines did the issue resolve itself.
It appears that iCloud and google contacts can't live (stay sync'd) together. Which of course was never my intention. I only wanted to use iCloud.
Doesn't explain why it failed internally but a resolution path was found :-)
The inbound replacement laptop has been cancelled accordingly.
My new MacBook is now running perfectly !!!
I hope the resolution path here posted may help others in the future if you encounter this issue!
Take care,
Bennie.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

Poor image quality in pdf for Aperture book

Can anyone tell me how to retain the quality of original images when I export to PDF for book production in Aperture?
I am trying to produce a book with 11 pages, in large soft back format. Most of the images are black and white, and all are PNGs. Individual files size are typically 12MB - 20MB, and the longer side of the images is mostly over 5000 pixels. They all look very clean and crisp full screen in Aperture, and there are no warning triangles in the page make-ups to highlight any instances of poor resolution.
I’m producing the PDF, via ‘Print’ > ‘Save as PDF’. The resulting file is 2.6MB.
Viewed in Preview, some of the images in the PDF superficially appear to be OK. Some are not - and are very indistinct. Zooming in on the images in Preview shows that very few are useable.
I produced a colour book, with larger pages last year and was very happy with both the PDF and the finished book in print. Some example file sizes from that one were: 15.3MB (3950x2633) and 9.30MB (2880x 1920).
I had expected the black and white images to work even better.
What am I doing wrong here?
I'm using Aperture 3.2.1 on a MacBook Pro running 10.6.8.

I just remade the same book - as a test - in the extra large hardback format (ie. the one I used for the previous publication, last year).
This time, the pictures are fine. The images appear to be the same quality in the PDF as the originals - much, much better. The size of the file has increased massively too > up from just 2.6MB to 52.8MB.
So does the books production function work well only with the biggest, most expensive option?
I'd really appreciate some feedback from anyone who's tried the different sizes, and preferably some brilliant ideas to make them all work equally well.

Mail with image and PDF not displaying correctly on Outlook

Environment and problem
OS X Mountain Lion, Mail 6.1 (everything up to date)
Emails with mixed image and PDF attachments send from my MacBoox Pro are not being displayed correctly when received on Outlook. It is not an Outlook problem.
Multiple inline images - ok
I compose an email, rich text format, insert severnal inline images, send to colleage on Windows 7 using Outlook, all received ok. He sees the message with inline images.
Multiple inline images and PDF - not ok
I compose a similar email with multiple inline images, but attach a PDF. This time all of the attachments (images and PDF) appear at the end of the message when viewed in Outlook.
Gmail browser comparison
I repeat the above from a Gmail account via Safari and I can make an email with inline images and PDF attachments and it works.
Any thoughts, tips, bug reports, etc appreciated.
Jon

No - can't be an Apple fan and then critisise MS for being proprietry
My problem was solved by installing Attachment Tamer.
It could also have been solved by emailing from Gmail directly.
The guys I work with use Outlook and were suprised to see this behaviour.
It's only basic OS X email that has a problem.
I wholeheartedly agree that the standard for emails are not conducive for rich layout control.
But - when my email just has images I had no problems. Take for example the email notifications we're getting from this thread - there are images and layout etc and work fine.
The key feature from Attachment Tamer hints at the problem (and its solution):
send images embedded in HTML layout and safely mix embedded images with other attachments;

Firefox mage quality and resolution was superb when I used XP and Vista. Now that I have Windows 7, however (with the Firefox 3.6.3 version), the image quality and resolution is poor. Please help me!

I am using the Firefox 3.6.3 version with my new Windows 7 operating system. When I used all the previous Firefox versions in my XP and Vista operating systems, image quality and resolution was excellent! However, now that I have upgraded to Windows 7 and Firefox 3.6.3, the image quality and resolution is poor (unacceptable for downloading purposes).
== This happened ==
Every time Firefox opened
== I first activated my new computer and installed the Firefox 3.6.3.

All my images are pixelated in firefox 3.6.3
http://www.dcgdcreative.com
Not only on my site but on most sites I view.
The issue is not solved by resetting the zoom text view (ctrl+0)
The issue is not resolved by starting in safemode with add-ons disabled
The problem seems to only affect .jpeg files and only on Windows 7 on my desktop; as I have viewed several sites using windows XP with my laptop, no issues.
I had the same issue with IE8 and was able to fix the problem with by setting up the compatibility view for all sites. Issue fixed no problems at all. But nothing similar for firefox?
Whats the deal?

Poor implementation: image bugs and PDF TOC non functional

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