Popup said I have a Trojan Virus, how do I remove?

While browsing news I got a popup with an Android picture that said I caught a Trojan Virus and offered an option to clean. Not knowing if that would "activate" the virus I closed out of the site. Now I'm worried that I have a virus. Is there a way to do a virus scan and repair on my LG phone?

Along with antivirus app, backing out of the page is usually yields no problem. It's more of a popup than an executable. Those pop ups normally take you to a page where you have to actually download the app. Chrome typically asks via bottom-of-screen pop-up if you are sure you want to install x file. this is also a good time to make sure "Unknown Sources" is unchecked and "Verify Apps" is checked.

Similar Messages

I got a virus, how do i remove it?

I just got a virus a week ago. I had the spyware sweeper asking to sweep it up. It said it had detected 3 virus'. how can i remove the virus?

You don't have a virus. It's a scam. Ignore it. If you installed something because a web page told you to, then follow the instructions here:
How to avoid or remove Mac Defender malware

I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?

I have a jailbroked iphone,and it seems that it has some viruses how can I remove them from my iphone?

You have viruses because you jailbroke your phone, and now you're probably spreading them to other phones. Nice.
Jailbroken phones are generally bricked for good. Throw it away, it's junk.

I have at trojan horse.norton can not remove or quarrantine.virus is 36c09694-167c0775.Help

I have a trojan horse virus.36c09694-167c0775 Norton can not remove or quarrantine.Help

I don't think anyone here will be able to identify which trojan that is, or whether, even, it's a Mac trojan. I would contact them. Only they will know what that code is supposed to mean.
BTW, there is no such animal as a trojan horse virus. There are trojans and viruses, two entirely different things. Thre are no viruses at all for Mac.

I have a Mac Pro and it seems to have a malware. How can I remove it

I have a Mac Pro and seems like it has a malware, adware . How can i remove it. MACkeeper keeps on popping

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I bought my iphone from a goodwill and i tried to activate and it's red flagged or on some kind of hot sheet,but there's no information,so the sprint store service personnel said that i'm sol,so how do i remove red flag or activate my iphone,goodwill has

I BOUGHT MY IPHONE AT A GOODWILL STORE AND I CAN'T ACTIVATE OR RETURN IT HOW DO I REMOVE THE RED FLAG OR GET IT REMOVED FROM HOT SHEET OR GET A REWARD OR SOME THING EVERY BODY IS SAYING THAT WHO EVER OWNED IT GOT A NEW IPHONE ?????????

You can't.
If the phone has been blocked because it has been reported as stolen or lost you've wasted your money.
Why would you buy something without checking it worked?

Trojan virus how do you know you have it?

I was asked to update my adobe acrobat reader. I replied no. Is there an issue with Adobe?
also disable the java plug in? what will that do?

Disable Java in your Browser settings, not JavaScript.
http://support.apple.com/kb/HT5241?viewlocale=en_US
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets
Little Snitch, stops/alerts outgoing stuff...
http://www.obdev.at/products/littlesnitch/index.html
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
MadMacs0 says...
This script from F-Secure is the only one I'm currently recommending http://www.f-secure.com/weblog/archives/00002346.html
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
Open DNS also blocks the FlashBack thing...
http://blog.opendns.com/2012/04/09/worried-about-mac-malware-just-set-up-opendns /

TELUS called us and said they have detected Flashback virus from our MacBook Pro with retina display i just want to ask if this is possible and how can I fix the problem thanks

TELUS is our Internet provider at home and they called to inform us that they have detected a Flasback virus from our apple MacBook Pro with Retina display is this possible and can you please help us on how we can fix this problem..I just bought my MacBook last August of this year thanks.

Dabi Ngetet wrote:
TELUS is our Internet provider at home and they called to inform us that they have detected a Flasback virus from our apple MacBook Pro with Retina display is this possible and can you please help us on how we can fix this problem..
If your OS is fully up-to-date, that is close to impossible. The Flashback site has not been known to be active since long before August.
Did you migrate any users from an older system, perhaps? It might have been transferred if that is the case.
ISP's are famous for mis-diagnosing these things with regard to Macs, so you might want to challenge them to provide you with their logs and specifics about what they are seeing.
Is it possible that another device is on your network that could be causing this, either something you own or a neighbor using your network?

What the ****??? URGENT PLEASE- DO I HAVE A TROJAN/ VIRUS OR NOT???

Okay after i closed a fake uncloseable
windows'page warning of having been infected by shutting off my mac (the only way to shut down was by holding the power button), i verified my disk and it said it was ok. i proceeded by installing and scanning my usb and firefox with clamxav, and this is what came up:
(firefox)
---------- SCAN SUMMARY -----------
Known viruses: 572031
Engine version: 0.95.2
Scanned directories: 64
Scanned files: 393
Infected files: 0
Data scanned: 27.96 MB
Data read: 44.28 MB (ratio 0.63:1)
Time: 8.109 sec (0 m 8 s)
ClamXav v1.1.1 - ClamAV 0.95.2/9450/Wed Jun 10 23:41:08 2009 - ClamXav
No infected files were found.
(usb)
----------- SCAN SUMMARY -----------
Known viruses: 572031
Engine version: 0.95.2
Scanned directories: 77
Scanned files: 215
Infected files: 0
Data scanned: 55.76 MB
Data read: 165.55 MB (ratio 0.34:1)
Time: 8.199 sec (0 m 8 s)
ClamXav v1.1.1 - ClamAV 0.95.2/9450/Wed Jun 10 23:41:08 2009 - ClamXav
No infected files were found.
Does this mean i have that virus on my firefox and usb, and possibly my mac? because i'm scared of using my usb on my pc as i don't want to infect my pc.

SittingOn_TheMoon wrote:
If you look at both of my scans, it starts off with 'Known viruses: 572031'. I'm not sure as to what this means is my point. Is it just an indication of a common virus going around at this time or is it the virus that tried to infect my Mac?
That is just the number of viruses that are in the software's database.
I'm worried that it may be passed on with my USB (short for memory stick) to my pc which is run on windows.
Your Mac is not going to automatically copy any virus to your USB stick. You could do that manually, but that is the only way it would get there from the Mac.
From the PC side, however, any USB drive could potentially have viruses on it. Every couple of months, some piece of hardware comes shipped from the factory with Windows viruses preinstalled for your convenience.
Personally, I think it is absolutely ridiculous that we Mac users are expected to load up our Macs with antivirus software do that we can detect Windows viruses just in case we might inadvertently pass them on to some PC which would be vulnerable. That is the PC's problem, not mine.
If you need to use Windows for some specific tasks, fine, us it for them. Don't use it to surf the web, especially with Internet Explorer. Don't use it for e-mail, especially with Outlook. Don't connect any USB sticks to it.
On the Mac, those Javascript pop-ups and virus downloads are harmless. Just quit the browser (I guarantee Force Quit will do it) and delete the viruses. Firefox is starting to fray at the seams. It won't be long before it is gone by the wayside in favor of Chrome. I'll be sticking with Safari.

I have a virus, how can I remove it

All of the sudden I have all of these pop ups. I think that this virus has even invaded my campus email? What is the best way to scan my computer (free) and remove this?

Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(121536)

I think i have the Mac Shield Virus, how do i remove it?

I stupidly clicked on a MacShield pop-up telling me my computer was infected and requesting me to download it. I stopped halfway through and binned the download but i keep getting pop-ups from spam/**** now and keep getting requests to register the program. Can i get rid of this myself and how much damage is it doing to my system?
Thanks in advance.

It is not a virus. There are no viruses that affect or infect OS X. This is a phishing scam to get your credit card number for software that is absolutely worthless.
http://support.apple.com/kb/HT4650

I'm afraid I may have a trojan. How can I detect it for sure, and how can I get rid of it?

Hi,
Using Safari, I typed "gmail" into the URL field, as I always do, and another website came up predictively from just the letters "gm". This is a website I know I have never been to, GMF, Inc. I am the only person using this computer, so I know it was not in the history from another user. In fact, I have not been able to find the GMF website anywhere in my history. Also, sometimes when I use Safari, I see little white boxes that flash, and they look like they are websites loading, but then disappearing. There was a software update that was supposed to cure "white flashes" in Safari, but it did not work in my case. What can I do? Do I have to reinstall the system software? (BTW, using OS 10.6.8 on Macbook Pro 13"). Thank you!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software -- potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions -- they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are several lines of text in monospaced type, which are UNIX shell commands. They’re harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of running these commands, search this site for other discussions in which they’ve been used without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
To begin, launch the Terminal application; e.g., by entering the first few letters of its name in a Spotlight search. A text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag -- do not type -- the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(x|postfix|ntp|cups)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item'
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password. Also remember to post the output.
You can then quit Terminal.

HT5246 If you have already been hacked, how do you remove the malware from your MAC

I just found out that i have been hacked, since a number of people on my contact list have received emails from me which I have not sent.
I already changed my password how do I check to see if the malware is still in the cimputer or how can I clean my computer of such.
Than you.

It's highly unlikely your Mac was hacked. The two most common causes of such emails:
1) Someone hacked into your actual email account, whichever ISP you're using for your email services. Such as Gmail, Hotmail, or the email system of the your Internet provider.
2) Much more common than the previous. A Windows user has your email address in their email client and a Windows email virus is sending out spoofed emails to everyone in their address book.

Desktop appearance problem: For no apparent reason my Mac running OSX 10.4.11 imposed a mesh-like pattern over the folders on my desktop and also across the top of the screen and down the right-hand side where I have the dock. How do I remove it?

For no apparent reason my Mac (2 GHz PowerPC G5) running 10.4.11 has put a mesh-like pattern over the folders on my desktop and also a band of the same pattern across the top of the screen and down the right-hand side over the dock. (See screen grabs below.)
It doesn't affect any operations but makes folder names and drop-down menus difficult to read through the pattern.
I'm not aware of changing any settings so suspect I must have clicked on something without noticing. How do I get rid of the overlaid pattern, please?

Information about my computer is as follows:
Machine Name:          iMac G5
Machine Model:          PowerMac8,2
CPU Type:          PowerPC G5 (3.1)
Number Of CPUs:          1
CPU Speed:          2 GHz
L2 Cache (per CPU):          512 KB
Memory:          1 GB
Bus Speed:          667 MHz
Boot ROM Version:          5.2.5f1
It looks like this at the back:

Floating Banners and message Virus, How do I remove it?

Hi, I'm having a problem, everytime I search for anything, a floating banner appears in the lower part of my search. sometimes I close the banner, but another one appears and I also have a message in each page that said : "This page as insecure content, Load anyway or don't load (recommended)", eventhough I always said "Don't Load" it keeps appearing... Do anyone can help me remove it? please its really anoying!
Thank you

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Popup said I have a Trojan Virus, how do I remove?

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