Possbile to use the products after cancelling the subscription?

Is it possible to use the adobe products, when I subscribe to a montly payment and cancel it after the first payment?
Like the Unreal Engine 4 subscription model? I subscribe once and won't get any frequently updates to the newest version, but still can use the version which I bought?

Hi Razora,
When we talk about Creative cloud, it is Yearly or monthly based subscripotion. As long as you pay, your Creative cloud keeps on working.
But if you will cancel the subscription, that means your services has stopped and you have stopped paying for your product.
Afterwards, you product will trun in to TRIAL mode and if you haven't used the TRIAL before, it will work for 30 days and then it will stop working eventually.
P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
Regards
Srishti A

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I would like a refund now. I bought this service this morning and it does not work as advertised. Reliable is not what I would use to describe this product. Cancel my subscription/refund my money and send me an email to the address I used when I signed up

I would like a refund now. I bought this service this morning and it does not work as advertised. Reliable is not what I would use to describe this product. Cancel my subscription/refund my money and send me an email to the address I used when I signed up.

Hi,
I just checked your account.
Your Adobe Export pdf service has been cancelled & refunded.
Regards,
Florence

Unable to open PDF files in Reader after canceling Acrobat subscription

Dear Adobe,
I have a case# 0185794056. It involves a purchase of Pro XI and a cancellation shortly after. Since the cancellation of Pro XI, I have had difficulties accessing Reader. When I click to open a file in Reader, I receive a message stating I need to renew my Pro XI subscription. What can be done?
Sincerely,
Brian Razak

Hi Brian,
If I understand correctly, you're double-clicking a PDF in hopes of opening it in Reader, but it opens (or tries to) to open in Acrobat Pro, instead. Is that the case?
Did you uninstall Acrobat Pro after canceling your subscription? If not, I would start there. Or, you could also associate the PDF filename extension with Reader, instead of Pro (the steps vary by operating system).
Please let us know how it goes.
Best,
Sara

Do CC users have access to current programs after cancelling a subscription? The FAQs suggests we do

One Q&A in your FAQs has attracted my attention.
~~~~~
Do Creative Cloud members have access to previous versions of Creative Cloud apps?
Yes. Creative Cloud paid members have access to a select set of archived versions of the desktop apps. Starting with CS6, select older versions of the desktop creative apps will be archived and available for download. Archived versions are provided "as is" and are not updated to work with the latest hardware and software platforms.
~~~~~
Does this mean as a CC subscriber I can cancel my subscription at any time and walk away with a usable version of the 'select set' of software? Be it CS6 or what ever may be archived in the future at the time of subscription cancellation.

Sjaani wrote:
Does this mean as a CC subscriber I can cancel my subscription at any time and walk away with a usable version of the 'select set' of software? Be it CS6 or what ever may be archived in the future at the time of subscription cancellation.
If only it was that easy.
No, you must be a current "Creative Cloud paid member" to have access to any Cloud versions: current or archived.
When you cancel your membership or allow it to expire then your access to all versions of the software ceases. That's the only exit strategy available.
The idea is that, as a current subscriber, if you're using CC or some later version and you absolutely must access CS6 to complete a project or collaborate with someone then you can.

Why should I continue to use your product after the way you treated your former CEO?

content

Hello erqerq, thanks for taking the time inquiring about the issue instead of just silently turning your back on us. You might spare a minute or two to go through these bits of information trying to clear up a some of the misconceptions that are flying around. Unfortunately some media outlets will rather publish sensationalized stories generating many clicks and increased revenue by ads than perform the most basic fact-checking:
https://medium.com/p/7645a4bf8a2
<br>http://blog.gerv.net/2014/04/your-ire-is-misdirected/
<br>https://blog.mozilla.org/blog/2014/04/05/faq-on-ceo-resignation/
If it were for Mozilla alone Brendan didn't have to leave - we would like nothing better than to rehire Brendan. In fact, we didn't want him to leave in the first place. However it was his personal decision to resign among all this ongoing frenzy, threats and mischaracterization of him as a person and the Mozilla community coming from third-parties, in order for the constant bombardment to end and to avert any further damage to Mozilla and its mission that he helped build for many years in such an essential role.
So in this sad process we have lost a co-founder and brilliant technical mind and now the "other side" of the political spectrum also comes along, again very quick rushing to judgement, bashing our community and some voicing calls for boycotts against our products.
<br>In my opinion Mozilla has not deserved to be in the middle of all of this and getting entangled in the politics of the day certainly isn't the right place for us to be in. Our community exists to advance the state of the Web by promoting openness, innovation and opportunity, which should be the one goal we can all unite around, no matter which views we might have otherwise.
Thank you!

Got a refund after cancelled year subscription i h...

I had a year subscription for skype-out which i hardly used for tha last half year, and I didn't know it was automatically continued next year again. today I got an email said I bought another year subscription but I want to cancel this year's subscription.
According to the refund policy, I can get a refund within 15 days without using it, so I could got a refund.
I talked with a staff on a live chat, it was easy to get it.
I seached a bit to get there so I just wanted to tell people this solution! Because I even thought there is no customer service.
this pase shows how to request a refund.
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund

I Suggest that you contact Apple support.
Contact Apple for support and service - Apple Support
JIm

Typekit - fonts usage after cancelling the subscription

Hello,
I currently have an Adobe subsription which allows me to use Typekit services for website development. I'd like to know whether using the fonts on my website after cancelling my subscription will be in any way considered a violation of the agreement.
Regards,
Elik

Hi Razora,
When we talk about Creative cloud, it is Yearly or monthly based subscripotion. As long as you pay, your Creative cloud keeps on working.
But if you will cancel the subscription, that means your services has stopped and you have stopped paying for your product.
Afterwards, you product will trun in to TRIAL mode and if you haven't used the TRIAL before, it will work for 30 days and then it will stop working eventually.
P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
Regards
Srishti A

Owner of CS6 Master. Unaccidentally installed Acrobat XI Professional. Was always trial - not upgrade. Uninstalled Acrobat XI Pro. Can I just download the Acrobat X Pro and install it using the CS6 Master License number ?

Hi, I believe I made a mistake when installed Acrobat XI Professional over the CS6 Master version Acrobat X Professional. The result ended up with running a trial version of Acrobat XI Professional. I wanted to upgrade but not using the subscription version, but rather buy the software and own it, like with my CS6 Master Software. Well, I now uninstalled the Acrobat XI Professional and wondering if I now can download the Acrobat X Pro software, install it and use the CS6 Master license number to get going ?
Kind Regards
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//Gunnar

HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

Althrough I have updated my credit card information, but still unable to use the apple ID.

If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
Once your updated info is processed you'll be able to use the subscription application.
As Bernd wrote - Adobe Reader is free (download, install, use).
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How many computers can use the pdf pack?

I need to know how many computers can use my account info if we upgrade to the pack?

Hi Serendipity1517,
The license agreement states that you can use the subscription on up to two devices that are associated with the same Adobe ID, but you cannot use the software on these devices simultaneously.
I hope that answers your question.
Best,
Sara

How to Convert back to CS5.5 after cancellation of Creative Cloud CS6

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I have a whole lot of Premiere Pro and Aftereffect docs that I edited and hence were converted during use of the CS6 Cloud, but now I NEED them back to either CS5.5 (which I am purchasing today), or at the very least my CS4.

It's a circular thing: You need AE CS6 to save back to CS5.5, so unless you stil lhave a working CS6 version, there's no way to convert. Premiere Projects are generally not backward compatible, but I could be wrong. I don't use Premiere that often and may be missing something...
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Getting charged for skype after cancelling subscri...

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After this is posted i shall be deleting Skype my account you pack of rip-off merchants.

Here's How to Get A hold of the Employee Requesting you to Follow..
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<<< This is the Box you need to put your mouse on to Bring up the Bigger Box an to then Check Follow:

Can you keep the Adobe products after you cancel your membership?

I was wondering if you can keep the Adobe products after you cancel your membership, whether on month-to-month or annual.

No... you stop paying rent, the programs stop working
If you want a (higher at one time) single purchase, and you can use 3 year old software, look at Creative Suite 6

HT3986 I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy amac and install the OS forom the pc to the apple product i will not use the pc after can i use the OS off

I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy a macmini and install the OS from the pc to the apple product i will not use the pc after, can i use the OS off the pc or do I have to purchase another?

I think you can get Windows 7 for around $99. Install the 64bit version as the 32bit version will not be able to use all your new computer's ram if you have more than about 3.5gb.
Back up your quick books data now before the old hard drive dies. You can copy your data over to your new installation of Windows and quick books.
By the way, there is quick books for Mac http://quickbooks.intuit.com/mac/?sc=BNR-000-COR-quickbooks&priorityCode=4902000 000&cid=ppc_google_QB-Intuit-Core-Brand-Mac_quick-books-for-mac_exact&site=&ad_i d=9347918288&raw_keyword=quick%20books%20for%20mac
So you may not need to install Windows at all.

My Adobe Acrobat 9 Standard stopped working after I performed an msconfig. I get the following message: "You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product..." I installed this on Jan. 7, 20

My Adobe Acrobat 9 Standard stopped working after I performed an msconfig. I get the following message: "You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product..." I installed this on Jan. 7, 2010 and I have since misplaced the disk.
How do I fix the problem?

Hi Ali,
You can download Acrobat 9 Std. from: https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
and reinstall the software.
Regards,
Rave

Possbile to use the products after cancelling the subscription?

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