Possible Solution to Itunes Trojan Horse issue

I simply updated my AVG and Itunes opened with no problems. Good Luck!

just update AVG, there was a programming or communication problem between the two, AVG was just detecting iTunes as a virus, it has been fixed, just download the update from AVG and rerun it. I happened to have uninstalled iTunes too but I don't think it is necessary. You can if you want. There was no virus in iTunes, I have friends who have another antivirus program and they had no problems. I would still keep AVG if you have it, it is a good program, just a glitch.

Similar Messages

Is it possible to get a trojan horse on an Android?

>>Duplicate post removed to comply with the Verizon Wireless Terms of Service. See Is it possible to get a trojan horse on an Android?<<
Message was edited by: Verizon Moderator

Most likely a false advertisement that is attempting to get you to download a malicious program on your Android.
Highly recommend not hitting "fix".
Yes Androids can have viruses, I would recommend wiping the phone with a factory reset if you believe that your phone has become infected with malicious software.

ITunes trojan horse small.bog

Today I finally decided to update to iTunes 8.2.1 after I found out Palm had fixed the syncing for the Palm Pre. After downloading iTunes 8.2.1 I got a iTunes trojan horse small.bog message on my AVG. I thought it was a virus at first, but after doing some searching I found out it was a false alert. If you see this message, just ignore it. There is no virus or torjan in iTunes.
Post relates to: Palm IIIc

I agree with you 'C_Sannell'. I've just spent the last three hours trying to unistall the latest version of iTunes and go back to a previous version but because the 8.2.1.6 vesion of iTunes created a later library my iTunes now doesn't work at all. I say it doesn't work at all because there is no way I'm going to use the iTunes 8.2.1.6 until the trojans are removed. My AVG anti virus system has identified 99 infections just in the setup file alone. These were identified as "Trojan horse Small.BOG"
I couldn't belive that Apple (iTunes) would allow this to be included in the downloaded software, and immediately assumed the fault was with the source that I had downloaded the software from (PC Mag or the like) so I went direct to the Apple Mac site to download the iTunes and there was the same problem.
Fortunately for me I can keep my iPod charged without connecting to iTunes but if the trogan's are in this software then Apple need to lookinto why this has been alowed to happen to their customers.
HELP please !! we need a newer version without the trogans.

Call to Driver Package Error - Nine Possible Solutions that have Resolved this Issue!

Hello everyone I've decided to write up this guide to discuss and troubleshoot the “Call to Driver Package Error”.
What is it ? What causes it?
This issue normally occurs when a specific driver, that is being called, cannot be called. Sometimes, a 1627 or 1603 error is referenced in the error.
- If a 1603 error is referenced, this indicates that an ERROR_INSTALL_FAILURE has occurred, meaning a component of the installation failed. This is normally accompanied when another form of installation occurs.
- If a 1627 error is referenced, this indicates that an ERROR_FUNCTION_FAILURE has occurred, meaning a function at a specific moment has failed, and the installation cannot continue.
Typically, these numbers do not mean a whole lot. However, for an advanced user, these numbers might mean a little bit more.
An example?
"Call to driver package install returned the error 1603 for Pkg C:/ProgramFiles\HP\HP officejet pro 8600\driverstore\ng scan driver\HPWia_OJ8600.INF"
This is the most recent error message I've witnessed. If you break it down, you will notice that “HPWia_OJ8600.INF” is the installation file (INF) that has failed. WIA (Windows Image Acquisition) is crucial for scanning, and the printer installs this file to enable scanning features.
How can you troubleshoot this error?
This is the main portion of the post. I am going to suggest a significant list of troubleshooting that you can attempt. There are nine solutions which have resolved the issue in different situations, all of which I personally worked with. I'm hoping that these solutions will work for you if you have to face this error.
*Please note that some of this troubleshooting is a little complicated. If a mistake is made, you may have to reinstall the operating system. However, the final troubleshooting step will require you to do this. You should make sure all of your data is backed up before troubleshooting.
Backing Up Your Files (Windows 8)
Backing Up Your Files (Windows 7)
How to Back Up Your Files (Windows Vista or XP)
You should also backup the Registry. There are some Registry-editing steps in the troubleshooting I provide.
Backing Up, Editing, and Restoring the Windows Registry (Windows 8)
Backing Up, Editing, and Restoring the Windows Registry (Windows 7)
Backing Up, Editing, and Restoring the Windows Registry (Windows 98, ME, and XP)
*After each step is attempted, you can try installing the printer software. If it fails, please uninstall the software before proceeding. This HP document will explain how to do it:
1. The first step is performing a Clean Boot. I've resolved this issue in the past by performing this simple step before installing the software. A Clean Boot will turn off third-party programs and services that could be blocking the software from working correctly. For more information on how to do this, please look at this Microsoft document:
How to perform a clean boot in Windows
2. Next, make sure the Windows Installer it turned on and started. If it not, the installation may not complete. To do this, hold down the “Windows” and “R” key on the keyboard, which will open the Run box. In that box, type “services.msc” (without the quotes) and hit Enter.
Now scroll down to the Windows Installer. If it is checked stopped, or not started, right-click on it and select “Start”.
3. Next, I would suggest completing all Windows Updates:
a) Open "Windows Update" in Control Panel.
b) Click "Settings", and then click "Install optional updates".
c) Next, click "Check for updates".
This will ensure that all updates are found and installed. Once they are installed, see whether or not the error returns.
4. If the issue is not resolved at this point, I would like to check the system for obvious corruption with an SFC scan. SFC stands for System File Checker, and it scans and attempts to restore corrupted Windows files.
To do this, open Command Prompt as Administrator. Type in this command and hit Enter afterward: sfc
/scannow
Write down the results and restart computer after this completes.
5. Creating a new Administrator account is a workaround to the issue. If the error does not appear on other accounts, this proves that whatever is causing the error is account-exclusive. I'm going to suggest you unlock the computer's built-in Administrator account.
To do this, open Command Prompt as Administrator, again. Then type in this command and hit Enter afterward: net user administrator /active:yes
6. The next step involves editing permissions in the Registry. In the Registry, please review the instructions below to apply full permissions to the following key: HKEY_LOCAL_MACHINE
a) Right-click on the key that you need to edit and/or delete (HKEY_LOCAL_MACHINE). Click on "permissions..."
b) Click "Add" in that Window that appears.
c) There will be an empty box under "Enter the object names to select". Type "Administrator" (without the quotes), then click on "Check Names".
d) An Administrator name will appear, click "Ok" when it does.
e) You should be able to select (click) the Administrator profile under "Group or user names". Once clicked, click on "Advanced".
f) Click on the "Owner" tab.
g) Click on the Administrator profile, then put the check-mark in "Replace owner on subcontainers and objects".
h) Go back to the "Permissions" tab, and ensure the Administrator profile is selected.
i) In the "Permissions" tab, put a check-mark in every box available. The boxes will likely be indicated by "Include inheritable permissions from this object's parent" and "Replace all child object permissions with inheritable permissions from this object".
j) Next, click "Edit". Put a check-mark in "Full Control" under Allow. Click Ok. Now, click Apply (you may receive a Window security message, just click "Yes"), then Ok.
k) Exit the Registry, then restart the computer, and launch the Administrator account.
7. The next step is to re-register the Windows Installer, and other dynamic library links (.DLL). Doing this will reference certain components that are required to complete the installation. Open Command Prompt as Administrator, then type each command and hit Enter after each one:
MSIEXEC /UNREGISTER
MSIEXEC /REGSERVER
REGSVR32 MSI.DLL
REGSVR32 ATL.DLL
REGSVR32 SOFTPUB.DLL
REGSVR32 WINTRUST.DLL
REGSVR32 INITPKI.DLL
REGSVR32 DSSENH.DLL
REGSVR32 RSAENH.DLL
REGSVR32 GPKCSP.DLL
REGSVR32 SCCBASE.DLL
REGSVR32 SLBCSP.DLL
REGSVR32 MSSIP32.DLL
REGSVR32 CRYPTDLG.DLL
8. There are certain DLL files that can interfere with the installation, and they should be deleted. Go to C:\Windows\System32
Delete the following files:
HPZipm12.dll
HPZinw12.dll
9. Before reinstalling the operating system, you can try restoring it. This will allow you to return the computer to a point where the printer was working.
*You should only do this if the software worked in the recent past.
What is System Restore? - For Windows 7 and Vista
How to refresh, reset, or restore your PC - For Windows 8 and 8.1
What if these nine solutions do not work?
Finally, you will need to reinstall the operating system if the issue is not resolved by this point. However, I can promise that this will resolve the issue. Here is a generic document on reinstalling the operating system:
Overview of Recovering the OS or Reinstalling the Operating System
And that's everything. Thanks for reading! - Mario
I worked on behalf of HP.

No error messages are given. It will either freeze while saying "Accessing iTunes Store," or without saying anything at all.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Possible solution to wi-fi password issues in OS X Lion

Firstly, thank you for taking the time to read this forum post.
In this post, I shall be outlining the possible solution to the wi-fi password issues that have surfaced in Lion, and will no doubt be fixed by Apple in an coming update. This is sort of a temporary thing that I found to work.
To backtrack in regards to the previous operating system, Snow Leopard, if you wanted to password protect your Wifi connection for example, in regards to sharing the internet connection between, for example, between your Mac and your Ipad, you were able to go into Sharing, Internet Sharing and click on Airport options and set a password.
For the moment this appears to be absent.
Instead, you now have to click on Wi-fi options and what now appears is something along the lines of asking to input a ASCII/HEX password.
At first this seems puzzling and at first, I reinstalled Snow Leopard due to this obvious ommision in regards to the previous method, and like everybody else has said, Internet Sharing worked perefectly well in Snow Leopard.
However, I decided to install Lion once again and try to figure out a solution and as such, I came across this website
http://www.andrewscompanies.com/tools/wep.asp
What the above website allows you to do is get a WEP key, which can be used in the Wi-fi options settings within Internet Sharing.
You simply click on the middle option on the webpage (which I did), to select 128bit key and copy and paste the HEX key, which appears under the section marked Generated Keys, into the password input section of Wi-fi options
This is where another problem arises. If you are sharing the internet connection between your Mac and your Ipad for example, the following steps need to be taken in order for this connection sharing to work
1.When you boot up your Mac, go to System Prefrences, Sharing, untick and tick the Internet Sharing checkbox and click Start on the dialog that appears.
2.Now on your Ipad, go to the Wi-fi tab, find your wireless network and click on the arrow next to it, click on Forget this network, go back to the Wi-fi screen again and tap on your Wi-fi network once again. It will now ask for your password. TYPE IN THE KEY. The connection between the Mac and the Ipad is established.
THE ABOVE STEPS WILL NEED TO BE DONE IF YOU TURN YOUR MAC OFF AND TURN IT BACK ON AGAIN.
As I've said previously, this should be a good temporary solution until Apple comes out with an update that can solve this issue
Thank you for your time

Had the same problem (random WiFi disconnects), but AppleCare solved it.
Delete Macintosh HD/Library/Preferences/SystemConfiguration.
You'll have to reconnect WiFi, but pswd etc should still be there.

Possible solution to many of the issues here

Hi - I have run into a number of the issues that seen to have cropped up in the last few weeks - posting comments and a question of my own. I was having the following issues:
No printing iCal
No saving calendars
Calendars missing
Issues with creating new events
I had replaced iCal.app and iCalhelper (in the system folder), removed the pref lists for iCal - all to no avail.
Someone suggested going to the genius bar. (Smart person.)
The Genius did the following:
AFTER NOTING I HAD JUST BACKED UP MY COMPUTER!
ALL OF MY SOFTWARE WAS UP TO DATE (OS X 10.6.5, iCal 4.0.4, iTunes 10.1)
1) Sync my calendars with my iPod (This could have also been via mobile me etc)
2) Shut down iCal
3) In the library folder in MY account (NOT the system library)
i) Made the folder "Calendar" -> "Calendar.old
4) In the library/Application Support folder in MY account
i) Made the folder "iCal" -> "iCal.old"
ii) Made the folder "iSync" -> "iSync.old"
iii) Made the folder "iPreferenceSync" -> "iPreferenceSync.old"
5) Logged out of the account and back in
This created new versions of all of the above folders and files contained in them.
6) Plugged in my iPod and synced.
I believe that the "*.old" files can now be trashed. (I will do this in a few days - making sure nothing else is amiss first.)
Things are all working beautifully now. (I still need to reset publications of my calendars.) I hope this helps others.

Thanks. This fixed the issue of some events not appearing in iCal.

Possible solution to iTunes 6 not opening, and B Noir is a genius

Hello
Im a first time poster here, and I have had some success getting my iTunes 6 update to work after I was experiencing the same problems that many posters here have had. I thought I would share how I fixed it, and maybe it would help someone else out.
I upgraded to iTunes 6, and it wouldnt open. After doing a little searching, I saw that a lot of people that had problems had Norton Internet Security. I figured for sure that was my problem.
So, after a couple hours of trying different fixes, I finally figured I would uninstall NIS, and get another firewall/virus software. iTunes STILL would not open! (Neither would Quicktime).
I ran MSCONFIG with the following steps (This was found on another thread on this forum)
1. Start > Run > type "msconfig" and press enter
2. Go to the services tab
3. check "hide all Microsoft services"
4. click disable all
5. find "iPodService" and check that one (so its the only process)
6. go to the startup tab
7. click disable all
8. check qttask and ituneshelper so they are the only programs checked
9. restart
When I restarted, iTunes started fine. However, this isnt the end to the solution. This basically shuts all other services down on your PC.
I had read in another post here by B Noir (who seems to be able to fix all problems if you post it! Thanks B) that there are a lot of malware exe's that can get on your machine that are 6 character .exe files. I started MSCONFIG again, paid close attention to all of the things on the 'Startup' tab, and sure enough - I had a file named YCRIYK.EXE that looked completely unfamiliar. I also googled it, and only got back three suspicious hits, one of which was an Asian website that I couldnt read, the other ones being related to spyware. I should also add that I am relatively paranoid when it comes to spyware/viruses, and that in addition to NIS, I also run Adaware, as well as several other spyblocking tools pretty often - I have no idea what this file is or how it got on my PC.
So, I turned all other services BACK ON (using the steps from MSCONFIG) EXCEPT for that one. I also reinstalled NIS to verify that indeed it was not the problem. Im assuming that this was some type of malware conflicting with either Quicktime or iTunes, because making sure that didnt start fixed my problem, and iTunes/Quicktime is working now.
Good luck to you all. I know how frustrating this can be!
Dell Dimension 8200 Windows XP
Windows XP
Windows XP

I can sympathize with your situation, archerdave1.
Firewall software and anti-virus software are supposed to prevent things from running on your computer. This is to protect you from malicious software running without your knowing about it.
If you run firewall and anti-virus software, it is your job to tell those utilities which programs (eg iTunes) that you want to be exempt from their operations. You have to manually configure your firewall and anti-virus software to play nice with iTunes or any other similar program. This is not Apple's fault, and it's not Microsoft's fault. You as the user have to learn how to do this.
You also need to know how to use msconfig.
For all the above reasons, Windows computers are very hard to work with and configure these days. I'm a professional computer technician, and it bothers me that people who really don't like to tweak computers are going out and buying Windows systems. They are just too complex.
There is a perfect solution to your problem. You can switch to Macintosh. Since there is NO spyware and NO viruses that affect Mac OS X, you can ignore all those anti-virus and anti-spyware headaches and just enjoy using your computer.
Moral of the story: If you don't want to tweak and configure your computer constantly to protect against malicious security problems, just get a Mac. Problem solved.

Possible solution to iTunes 6 problems

After experiencing problems with iTunes 6 upgrade...namely difficulties with soundtracks that I had previously purchased for background music in existing slide shows created in iPhoto and iMovie, a tech support guy spent about 30 minutes with me to sort it out. Finally it was determined that I needed to upgrade Quicktime. That was the solution that worked in my case. I work on a PowerMac G5 with all the latest "i" stuff. Hope this helps someone.

Made sense to me, so I did it. Unfortunately, the problem still goes on. Fortunately, I could use QuickTime 7.0 Pro anyway.

Possible solution to ipad 3 wifi issue

This has worked for me, so hopefully it will help some of the other ipad 3 users who are experiencing wifi issues.
I have an Ipad 3 32G wifi only model. It was shipped to me on 3/16. I had wifi problems similar to many posters here. Namely, the wifi disconnects and reconnects once every few minutes. It is independent of the range between my ipad and my router (i.e. it happens when the ipad is within 1 foot of the router or 100 feet).
I tried the whole reset wireless network process and that did not work...
What did work was an update to my router's firmware. I have a netgear n600 rounter and updating the firmware immediately solved the disconnect problem. I also borrowed my dad's ipad 2 and tested the wifi signal strength between his ipad 2 and my ipad 3 as a function of distance. The two devices signals were comparable at various distances from the router.
of course, in places with public wireless, it is doubtful that these routers' firmware are diligently updated, so wifi problems will likely persist in public areas. But at least you can solve the problem in your home where you have control over your router :-)
hope this help.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Found a possible solution for iTunes constantly reopening

My iTunes kept reopening every time I closed it - like 20-30 times in a row, with me quitting, force quitting, etc., even as my force quit window was up. I would force quit the application but it's logo wouldn't disappear. Searching around on these forums I poked around a bit and figured out that when I hid my RAC (Red Alarm Clock widget, which works with itunes, though isn't constantly playing), I could quit without the icon popping right back up. So if you're having this problem you might try hiding (you don't have to delete it, just move it from the main dashboard) any widgets that work with iTunes.

For a more systematic approach see Repair security permissions for iTunes for Windows.
tt2

Possible solution to iTunes registry permission problem (Vista)

My problem seems to closely mirror many of the ones I've been reading about here and elsewhere on other forums. And at least one person had the same exact problem when I tried to update, install, or even uninstall iTunes 7.6
I kept getting an error that the registry key HKLM\Software\Classes\Interface{915DA835....blahblah} could not be opened, access denied etc. -- even though I was logged on as Admin and I tried running the iTunes package as Administrator.
I tried modifying the permissions for that key. No dice.
I tried a complete uninstall and registry dump of iTunes and QT-related keys -- I even used MS Windows Installer Utility. That didn't work. Moreover, when I tried to reinstall, I was locked out of other subkeys as well.
Then I was searching around MS's support forums and found this thread:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1423928&SiteID=1
There are detailed instructions (but not too complicated) to restore admin permission to the entire registry. I performed the first two steps of the instructions, and it worked fine.
1) Specifically, I downloaded and ran the utility software
2) Then created the .bat file using NotePad, pasted the command instructions and and saved the file
3) Created a System Restore Point and backed up my registry
4) Rebooted in safe mode with command prompt. I don't know if the safe mode reboot was necessary, but I wanted to make absolutely sure. (Note: the instructions say to "run from the elevated command prompt", which means running Command Prompt as Admin; I decided to use Safe Mode instead)
5) I ran the program +(remember where you save it!)+
c:\[dir where you saved it]>fixregistrypermissions.bat
-- it took a few minutes to run completely, restoring permission to all but but 4 registry keys, for some reason.
6) I restarted Vista normally (oddly, my system started running REAL SLOW; having just done all this last night, I'm not sure if this is now a new problem)
7) Made another System Restore Point, to be safe
8) _Uninstalled completely_ the remnants of iTunes and QT -- including Apple Mobile Device Support, Apple Software Update, Bonjour
9) Made another System Restore Point
10) Rebooted
11) Dumped any app data and folders related to iTunes (deleted AND empty recycle bin); I was not able to remove the Bonjour folder
12) Rebooted
13) Installed iTunes package (run as Administrator); I even ran it in XP Compatibility Mode, which resulted in a prompt that the program is supposed to run in Vista. OK, whatever.
14) Rebooted
15) Launched iTunes, launched QT. Worked fine.
16) Plugged in my Nano and iTunes and iTunes recognized it, no problem.
Hope this works for the rest of you...
PS: I forgot to mention that successfully reinstalled iTunes using the full software package download available at http://apple.com/downloads
I also disabled the automatic updates, which was how my problem started in the first place!

Try modifying the extension.
kwadz wrote:
Were you guys having problems with any other Windows apps touching the registry, too? I'm having a ton of these problems, mostly where my apps won't retain reg saved information like settings, etc. iTunes is the first place I noticed it, though. I also can't boot into Vista's safe mode without getting a crcdisk.sys error. Running the msft application to edit reg perms didn't help me as many of them failed.
Any ideas?
No problems that I can tell, though I came back to this thread to remind me how to fix it because iTunes started acting up again. <grr!>
But if you've tinkered with the registry before, that could cause a lot of problems. I would check with Microsoft about the "crcdisk.sys" error. Sorry, buy I don't know what that is.
As far as having to fix it this time around, good thing I still had the .bat file on my computer. I ran it again, tried "repair" of iTunes in the Control Panel instead of the laborious process of uninstall/reinstall. I have to reboot to see if that worked. :fingers crossed:

A possible solution to the WiFi Sync Issue

Cross-linking from an iPad posting:
https://discussions.apple.com/thread/6737120
Applies to both iPads & iPhones !!
Hope it helps.

OOOOOPS!
Let me CLARIFY:
This problem was NOT present with the ORIGINAL O.S. which came with my 2008 Macbook Pro. The problem started when I upgraded to Snow Leapard and seems to have ended with Lion.

Possible worm or trojan horse?

I got my powerbookg4 (panther) back from apple repair today and now when I open up Safari I get a message from my isp "Spam Alert: Your PC may be infected with a virus that sends out large amounts of spam. As such, your outbound email service has been temporarily suspended." Click below for more information" When you click you get another message that explains that a large volume of outgoing mail has been detected and that it is indicative of a virus or trojan horse. I can click on a button to go to a free location to check out my system. That sounds suspicious in and of itself, but if you go directly to my providers website, they also link to the same place. Additionally, that site doesn't check safari browser, mac osx.
So this is perplexing. How do I know if this is possible on my machine? I rarely use my provider email, and all my email accounts go through apple mail. I logged on to my son's mac to see if he got the same thing, hoping the provider was just sending out random messages but it didn't occur on his machine.
Advice? Thoughts? I do not have a virus protection program on my mac, but I do not visit suspicious sites, do not download from unknown sites, all my music is from itunes, etc. Is the a reputable site I can use to check out my mac?
Thanks

Hi Carole,
I would ignore the on-line warning, especially clicking on the links. No telling what type of spam they'll produce. If you have concerns, call your ISP directly.
While you can certainly pass on a virus/trojan horse, etc. through an e-mail, these type of items do not affect the Mac.
To date, no virus has been written for the Mac (there was a suedo virus written earlier this year - much ado about nothing). From your description, it seems your surfing habits are quite conservative. If true, then Virus software would be unnecessary.

After trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Hey, im experiencing problems with itunes. i downloaded the recent itunes update yesterday and today i plugged my iphone in and my computer said there was a trojan horse and now itunes wont open. Help please??

Hey guys, Im expierencing problems with itunes after the latest update yesterday(1/22) and the problem im having is when i plugged my iphone into my PC today a virus detection came up and said a trojan horse was present. I also cant open itunes at all. Im confused and dont know what to do. thanks in advance

Place the device in DFU mode (google it) and restore.

Possible Solution to Itunes Trojan Horse issue

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