Power Management Issues with Windows 8.1 RTM on HP Elitebook 8560w

Installed Windows 8.1 RTM on my HP Elitebook 8560w yesterday and am having the same problem as with Windows 8.1 Preview before - power management is not working correctly. The screen will dim real shortly and come right back after the set amount of minutes, but it does not turn off. Standby never occurs. I have the power managent plan set to "balanced", but neither plugged in or on battery do the set timers work. The only thing that works is manually pressing the power button to go into standby.
Anybody else see this problem or is there a bug fix for this?

Windows 8.1 is not an official release, and still a beta program and not officially supported. Also, your EliteBook is a Business model. Your future issues would be best answered on the HP Enterprise Business Community Forum
Good luck!
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Power Manager issues at Windows startup and launching PWMUI.EXE

Hello everybody.
I looked up the forum, but did not find appropriate solutions.
My OS is MS XP Professional SP3 with the lates updates from MS. And I have 2 issues (seems like interrelated)
Issue-1. An exception occurs on Windows startup:
“RUNDLL: An exception occurred while trying to run “C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGTR.DLL, PwrMgrBkGndMonitor””.
After pressing “OK”:
“.NET-BroadcastEventWindow.2.0.0.0.6e8caf.0: rundll32.exe – Application Error: The instruction at “0x783a3457” referenced memory at “0x10069de4”. The memory could not be “read””.
After pressing “OK” following message says that DLL can not be executed or something like that, to send error report to MS.
Issue-2. Power Manager does not launch
When I press Fn+F3 combination, and click “Manage Settings …”, error messages appears:
“Power Manager: Power Manager has encountered a problem and needs to close. We are sorry for the inconvenience”. The same situation if I launch “C:\Program Files\ThinkPad\Utilities PWMUI.EXE” directly.
Re-installation doesn’t help.
Current version of Power Manager is 1.0.0.0. However , it offered to download another version 1.3.5 (or something like that) via ThinkVantage System Update.
Thank you in advance!
Solved!
Go to Solution.

Thank you very much.
I tried so: 1) uninstall Power Manger (+ ThinkPad PM Driver), 2) launch Cleaner, 3) download and install PM ver 1.89.
The first Windows start was without initial error. I tried to launch PM from Start menu, previous (well known) error message appeared.
After I rebooted, all started from the beginning…
Then I restored my old (shipped from the factory) PM from “C:\SWTOOLS\DRIVERS\PWRMGR”. I saw something strange on the monitor: some windows were with new User Interface, some with old one. “About…” command didn’t respond.
I launched ThinkVantage System Update again. It offered to install new version of PM (in Recommended updated tab) and PM Driver (in Optional updated tab).
After acceptation, installation and restart everything started to work!
To sum up I guess that the root cause was obsolete Driver and System Update utility does not check for driver update (only is absent). Practical evidence says so.
However, now in Advanced mode I have only one Power Scheme: “Timers Off (Presentation)”, in contrast I had several ones in previous version of PM (Energy Star, Maximum Performance, Maximum Battery Life, Source Power Optimized and Timers Off). Is it normal for PM ver 1.89? When I had updated my XP up to SP3, and firstly installed new version of PM, I saw “Video Playback” mode in “Choose Power Scheme” window. Then my PM broken down.
Of course, it is not so critical for my work, but when you use ThinkPad you always except flatness in HW and SW operation…
Thank you again.

Re Issue with Left Hand USB Ports on my Elitebook 8560w Workstation

Hi There..
I am looking for advise on my 8560w Elitebook station runing fine on windows 7 32bit ?
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Hey James,
It is possible that the section of the motherboard has failed. Does anything else on that side of the laptop work properly? Have you tried using multiple devices on those ports? I would first make sure its more then one device that does not work on that side. I would then go ahead and check to make sure your BIOS is up-to-date. There was a new BIO released this year. Here is the link that will walk you through how to update the BIOS and the link to download it: HP EliteBook 8560w Mobile Workstation
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Sean
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870A-G54 - power management issues

A power-management issue with standby. I've set standby to be "S3" in the BIOS - the system goes into standby fine and wakes up fine.
The problem is, if the system is in standby for a few hours, at some point during that time, it turns itself off fully. As in, powered-down-pressing-the-power-button-causes-the-system-to-boot-from-scratch "fully off". This has happened three times so far (every time I've left the system on standby for a long period). This happens whether the BIOS "EuP 2013" setting is enabled or disabled.
The duration of time is less than 4hrs, though I don't know what the cutoff is exactly.
No power-cuts. ;-)
Any suggestions? I don't know much about ACPI (had to look up what to set the "standby" to in the first place).
MSI 870A-G54
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Right, I've been conducting some experiments to try and narrow this down.
With the New powersupply (the Antec 380 Earthwatts):
- S1 standby works fine.
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With the Old powersupply, a non-brand (It says "COLORSit") 400w affair that's known-good.
- S1 standby works fine.
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This old-powersupply was tested with the EuP 2013 both enabled and disabled.
For both experiments the dvd-drive was disconnected, so we can rule that out too (though it was never really a contender. :-) )
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Compatibility issue between your power management system and Windows 8.1

I have purchased a new Lenovo Ideapad S410 and have this problem.
Compatibility issue between your power management system and Windows
It also gives a message "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. (100% complete)
If you'd like to know more, you can search online later for this error:
VIDEO DXGKRNL FATAL ERROR
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What model do you have? Can you post your MTM or model name?
Sometimes these messages are a false alarm.

Compatibility issue between your power management system and Windows,

Compatibility issue between your power management system and Windows, and my system is Lenovo ACPI-Compliant Virtual Power Controller.

What model do you have? Can you post your MTM or model name?
Sometimes these messages are a false alarm.

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The difference may be that the G5 iMac bus (where your fire wire plugs into the back) is a powered bus. What this means is the LaCie drive will "sense" the power from the bus and not turn off. The power it gets from the fire wire bus however may (is) not be enough to actually operate it, only leave it on. You still need to the drive into a power outlet.
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Nilst,
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Thanks for the helpful reply Dan
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Hi,
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fall into sleep if them lose the contact with printer server? Have you tried to reset the printers?
>>We made a change (that we ended up rolling back) to the Client's DHCP Scope OPT 006 (DNS Servers).
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Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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*[How to handle power management features of Windows Vista|http://aps2.toshiba-tro.de/kb0/HTD84026Q0000R01.htm]*
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Hi Jayjay
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Power Management Issues with Windows 8.1 RTM on HP Elitebook 8560w

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