PPKLite.api
Hi all. I have a client computer XPSP3 on which adobe reader 9.3 keeps crashing when opening pdf files from email. Here are the errors from the event log:
windows cannot access the file c:\program files\adobe\reader 9.0\reader\plug_ins\ppklite.api for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program adobe acrobat public-key security plugin because of this error.
acrord32.exe generated an application error. The exception generated was c0000006 at address 2809307a [PPKLite]
I did not have any luck googling on the errors. Is this a known issue? I've tried a repair install and an uninstall and reinstall of adobe reader. I also tried running a chkdsk and redownloaded the installer, but no joy. Thanks.
The main question is: do you have that file (ppklite.api) on that computer or not? If yes, does it have the correct permissions?
Similar Messages
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Acrobat plug-ins PPKLite.api, HTML2PDF.api fail to initialize & file reducing plug-in not available
Trying to figure out why in last 2 wks I've been getting error messages when I open a PDF doc with Acrobat 7.0.9 professional. Initially 2 pop-ups saying error loading plug-ins PPKLite.api and HTML2PDF.api & they "failed to initialize. I can click OK & clear those error messages & proceed with what I'm doing, so they have just been an annoyance. Today I tried to reduce the size of a file, & got an error saying some of he required plug-ins are "not available. Some functions features may be disabled" - and it didn't reduce the file size. I need to be able to reduce PDF files on a regular basis. What can I do to fix both these annoyances & my file reducing plug-in problem?
Had the same problem with Acrobat 6.0 Pro.
Start with a test, Hold down the Shift key while starting Acrobat (from the time you double-click the icon, until it is initalized and ready to go).
This starts Acrobat without ANY plug-ins.
If this works without errors, go to this link and install all the updates, starting with the lowest. Select repair, if prompted, in the event the patch is already installed, or just cancel and continue working your way from lowest to highest revision, until your version is current.
http://www.adobe.com/support/downloads/product.jsp?platform=Windows&product=1
For 6.0.0 I used (in order):
Ac60PrP1.exe
Acro-Reader_6.0.2_Update.exe
Acro-Reader_6.0.3_Update.exe
Acro-Reader_6.0.4_Update.exe
Acro-Reader_6.0.5_Update.exe
Acro-Reader_6.0.6_Update.exe -
Adobe Reader 9.3 for Linux: Segmentation Fault in PPKLite.api
Adobe Reader 9.3 cannot open signed pdf files on our system (64-bit Fedora 10 Linux, with 32-bit compatibility libraries installed). It crashes with a segmentation fault any time one tries to open the following file:
http://www.utoronto.ca/ic/software/forms/matlab_concurrent_renewal2010.pdf
Running with ACRODEBUG=1 and ACRO_CRASHLOG=1 results in a zero-length crash log file and the only debug messages shown are
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api ... [dlopen success for Annots.api, handle = 0xc4548f8]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api ... [dlopen success for AcroForm.api, handle = 0xd0c3a50]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api ... [dlopen success for DigSig.api, handle = 0xd0dcc68]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/EScript.api ... [dlopen success for EScript.api, handle = 0xd126ac8]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/PPKLite.api ... [dlopen success for PPKLite.api, handle = 0xd7b1ff0]
If I run the gdb debugger on /opt/Adobe/Reader9/Reader/intellinux/bin/acroread, it shows the segmentation fault occurring inside /opt/Adobe/Reader9/Reader/intellinux/plug_ins/PPKLite.api (but since the file is stripped, all it shows is the binary offset of the segfault). I do have a coredump, though.
If I remove the PPKLite.api file (or rename it to PPKLite.api.hide -- note that chmod -x does not work, nor does renaming it to something else that still ends in .api, unlike some workarounds I've seen on the web for similar problems in earlier versions of Adobe Reader), then Adobe Reader can open the file without crashing, except that without PPKLite it cannot validate its signature and so it displays the message "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document" -- which I assume is because the signature validation failed due to the absence of PPKLite so it things the document has been altered even though it hasn't been.
So this removing or renaming of PPKLite.api works around the problem of the crash, at the expense of getting this misleading warning message.
However, obviously there is a problem inside PPKLite.api that needs to be fixed....I'm seeing what must be the same issue: acroread foo.pdf exits almost instantly without any message, but with status 1.
This is: AdobeReader_enu-9.3.1-1.i486 on a Fedora 12 box, AMD Phenom II 945.
If I set ACRODEBUG=1 and ACRO_CRASHLOG=1 and ulimit -c unlimited, and rename PPKLite.api, *then* I get a nonzero crashlog. Which is:
/usr/bin/acroread [0x84ff125] [@0x8048000]
(__kernel_sigreturn+0x0) [0xf7786400] [@0xf7786000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf44dc99b] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41e1cf5] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41e436d] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41e57a3] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41f81b2] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41d4863] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3c44111] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3c47268] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3f7446a] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3f74e6d] [@0xf3b6d000]
/usr/bin/acroread [0x892da33] [@0x8048000]
/usr/bin/acroread [0x873dee9] [@0x8048000]
/usr/bin/acroread [0x8741530] [@0x8048000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf361fd53] [@0xf35f5000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf3628217] [@0xf35f5000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf36e3f01] [@0xf35f5000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf36e3f9e] [@0xf35f5000]
/usr/bin/acroread [0x892f7e7] [@0x8048000]
/usr/bin/acroread [0x8744a50] [@0x8048000]
/usr/bin/acroread [0x825bdec] [@0x8048000]
/usr/bin/acroread [0x826bb11] [@0x8048000]
/usr/bin/acroread [0x826bd32] [@0x8048000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api [0xf4ca1b4a] [@0xf4ba9000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api [0xf4ca1bec] [@0xf4ba9000]
/usr/bin/acroread [0x826c1c4] [@0x8048000]
/usr/bin/acroread [0x826d0bb] [@0x8048000]
/usr/bin/acroread [0x850193f] [@0x8048000]
/usr/bin/acroread [0x85024d2] [@0x8048000]
/usr/bin/acroread(main+0x87) [0x856686d] [@0x8048000]
/lib/libc.so.6(__libc_start_main+0xe6) [0x5ddbb6] [@0x5c7000]
Without renaming the .api, all I got was five 'dlopen success' messages, and "Segmentation fault (core dumped)", but a zero length log.
Don -
Adobe Reader XI crashes on PPKLite.api with failure CryptFindLocalizedName.
When Other language version Adobe reader XI is installed to English version Windows, it crashes on PPKLite.api with failure CryptFindLocalizedName.
It doesn't have the check routine which it is null, and it crashes because it calls 'wcslen(NULL)'
D:\Program Files\Adobe\Reader 11.0\Reader\plug_ins\PPKLite.api
28058DFA C7066C9A4428
mov
dword ptr [esi],L28449A6C
28058E00 897E10
mov
[esi+10h],edi
28058E03 885E14
mov
[esi+14h],bl
28058E06 897D0C
mov
[ebp+0Ch],edi
28058E09 FF750C
push
[ebp+0Ch]
28058E0C C645FC01
mov
byte ptr [ebp-04h],01h
28058E10 FF15BC155928
call
[CRYPT32.dll_DelayImport_CryptFindLocalizedName]
28058E16 8365FC00
and
dword ptr [ebp-04h],00000000h
28058E1A 89450C
mov
[ebp+0Ch],eax <--- eax=0 !!!!!!!!!!!!!!!!!!!!
28058E1D FF750C
push
[ebp+0Ch]
28058E20 FF15DCB34128
call
[MSVCR100.dll!wcslen]
28058E26 59
pop
ecx
28058E27 8B4E04
mov
ecx,[esi+04h]
28058E2A 8D440004
lea
eax,[eax+eax+04h]
28058E2E 50
push
eaxMy environment XPSP3 with changing user and system locale to Japanese.
But , It is resolved.
It becomes no error when I install MUI version Reader XI.
But sometimes My Windows XP SP3 shows the popup application Error dialog when Adobe reader XI is terminating. It seems to have some bugs. -
Why no multimedia.api in 9.0 (for win XP & Vista)
Could anyone explain why Adobe have not added the multimedia.api in reader 9.0 (for windows XP & Vista)?
I've just had to revert back to 8.1.2 on several pc / laptops and all works fine.
It really was a real pain and very time consuming exercise, but I'm bemused as to why the multimedia.api has been omitted from 9.0.
many thanks
pjcOk I've just downloaded it again (from Adobe) on my spare laptop running Vista.
I've checked the plug-ins, info as follows:
1. There are a number of other plugs NOT loaded these are - Accessibility.api, Public-Key Security PPKLite.api, Adobe DRM eBook.api, Digital Signature DigSig.api, DVA.api, Forms AcroForm.api, Highlight Server HLS.api, Internet Access plug-in IA32.api, MakeAccessible.api, Multimedia.api, PDD.api, checkers.api,ReadOutLoud.api, Reflow.api, SaveAsRRT.api, Search.api, Search5.api, SendMail.api, Spelling.api, Weblink.api,
2. With reference to Aandi's question, its says:
FileName Multimedia.api
Loaded: No - Version 0.0.0/12/07/2008
Certified: Yes Date 12/6/2008 02:01:00
Again thank you for your interest in trying to help resolve this, I'm very confused by this, all I'm doing is downloaded the reader from the Adobe web site.
thanks
phil -
Can't create a PDF using "print" from Office 2010 w/ Acrobat 9.5.1 installed
I've been working on a lengthy Word document for the past three days, upgrading most of the inserted images and straightening out the formatting. Converting the entire 180-odd page document every time I made a few updates is a bit time-consuming. I also noticed that when I converted the entire document as a whole, the quality of some (not all) of the images in the document was significantly degraded. So I'd been using the Adobe Acrobat printer selection in Word to create single page pdf files, and then used the documents tab in Acrobat to insert the new page and delete the undesirable page.
This was working fine for two days. Then I was attempting to print a page, and didn't notice the "Creating a PDF Document" window, nor did I see the requested filename in the target folder. I attempted to print the page a second time, but nothing happened. After closing several open pages, I found the "Creating a PDF Document" pop-up. But the progress bar was stuck at about 20% and never moved. Eventually I closed the pop-up and attempted to print again. The pop-up reappeared but stuck at 20%. Rebooted and got the same. I rebooted again and went into Program and Features and ran repair on both Office 2010 and Acrobat. No change.
I'm operating Win 7 (64 bit) w/ SP1 on an AMD E-350 1.60Ghz processor w/ 8GB of ram. I'm using Office Professional Plus 2010 build 14.0.6112.5000 (32 bit). I've included the System Report below. The only trick I have left is to uninstall and reinstall, but hoping for a more specific solution. Any help would be appreciated.
Available Physical Memory: 4194303 KB
Available Virtual Memory: 1511340 KB
BIOS Version: ALASKA - 1072009
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Version: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
Creation Date: 2011/06/04
Creation Time: 17:17:11
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: AMD Radeon HD 6300 series Graphics
Version: 8.17.10.1077
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:37
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Version: 10.1.3.23
Creation Date: 2012/04/04
Creation Time: 01:53:54
Locale: English (United States)
Monitor:
Name: AMD Radeon HD 6300 series Graphics
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7601 Service Pack 1
Page File Space: 4194303 KB
Processor: AMD64 Family 20 Model 1 Stepping 0 AuthenticAMD ~1600 Mhz
System Name: GARYSTOASTER-PC
Temporary Directory: C:\Users\GARYST~1\AppData\Local\Temp\
Time Zone: Eastern Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 2097024 KB
User Name: Garys Toaster
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\Accessibility.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:48
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\AcroForm.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:47
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:52
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\DigSig.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:47
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:51
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\IA32.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:51
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\ImageConversion.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:46
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\MakeAccessible.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:50
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\map2pdf\geo.api
Version: 5.7.0.01
Creation Date: 2011/06/08
Creation Time: 12:35:30
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\map2pdf\geomark.api
Version: 5.7.0.01
Creation Date: 2011/06/08
Creation Time: 12:35:30
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\map2pdf\jeo.api
Version: 6.0.0.18
Creation Date: 2011/06/08
Creation Time: 12:35:30
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\PDDom.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:50
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:50
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\Preflight.api
Version: 9.2.0 (065)
Creation Date: 2012/04/19
Creation Time: 22:26:45
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\reflow.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:49
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\SaveAsRTF.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:49
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\Search.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:57
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\TouchUp.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:49
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:48
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\weblink.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:48
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\WebPDF.api
Version: 9.5.1.283
Creation Date: 2012/04/19
Creation Time: 22:26:45As far as the images are concerned, that may be a result of your choice of job settings. You may want to use the Press or Print option if the image quality is important. I assume you are talking about bit images in this case.
As to the hangup, have you checked to see if AcroTray is active on your system? It may not be running as needed. In the meantime, try checking print to file and then opening that file in Distiller to complete the conversion to PDF.
Before you ever try a reinstall, you need to do a repair first to see if that resolves the problem. There are a lot of unknowns about your exact process for the printing and your job settings that may be part of the problem. The rest of your system setup is useful in some cases, but did not help me see your problem. -
Acrobat 8 Standard on Win 7 Pro x64 Crash
My Environment:
New fresh install of Windows 7 Professional x64 - Latest drivers
Adobe Acrobat 8.3.1
My Error:
Acrobat operates normally when my users go through work procedures - creating forms, editing pages, using third-party add-ins. When they go to Edit-Preferences the application crashes.
Here is the error in event viewer:
Faulting application name: Acrobat.exe, version: 8.1.0.137, time stamp: 0x46444c82
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xc50
Faulting application start time: 0x01cd79621128face
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Faulting module path: unknown
Report Id: 5bc9b8ec-e555-11e1-9b4b-e006e6afc697
WER report:
Version=1
EventType=APPCRASH
EventTime=129893426585132656
ReportType=2
Consent=1
UploadTime=129893426589441794
ReportIdentifier=5bc9b8ed-e555-11e1-9b4b-e006e6afc697
IntegratorReportIdentifier=5bc9b8ec-e555-11e1-9b4b-e006e6afc697
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Acrobat.exe
Sig[1].Name=Application Version
Sig[1].Value=8.1.0.137
Sig[2].Name=Application Timestamp
Sig[2].Value=46444c82
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_0a9e
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
UI[3]=Adobe Acrobat 8.1 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[15]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_ none_d08cc06a442b34fc\MSVCP80.dll
LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_ none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[20]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.dll
LoadedModule[21]=C:\Windows\system32\VERSION.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AGM.dll
LoadedModule[23]=C:\Windows\syswow64\ole32.dll
LoadedModule[24]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[25]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\CoolType.dll
LoadedModule[26]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[27]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\BIB.dll
LoadedModule[28]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\ACE.dll
LoadedModule[29]=C:\Windows\system32\WINMM.dll
LoadedModule[30]=C:\Windows\system32\uxtheme.dll
LoadedModule[31]=C:\Windows\system32\dwmapi.dll
LoadedModule[32]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[33]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[34]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[35]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[36]=C:\Windows\system32\propsys.dll
LoadedModule[37]=C:\Windows\system32\ntmarta.dll
LoadedModule[38]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[39]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[40]=C:\Windows\system32\rsaenh.dll
LoadedModule[41]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[42]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Accessibility.api
LoadedModule[43]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\AcroForm.api
LoadedModule[44]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ADBC.api
LoadedModule[45]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Annots.api
LoadedModule[46]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Checkers.api
LoadedModule[47]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DigSig.api
LoadedModule[48]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DistillerPI.api
LoadedModule[49]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DVA.api
LoadedModule[50]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\eBook.api
LoadedModule[51]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Editor.api
LoadedModule[52]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Escript.api
LoadedModule[53]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\EWH32.api
LoadedModule[54]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HLS.api
LoadedModule[55]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HTML2PDF.api
LoadedModule[56]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\IA32.api
LoadedModule[57]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageConversion.api
LoadedModule[58]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageViewer.API
LoadedModule[59]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\MakeAccessible.api
LoadedModule[60]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Multimedia.api
LoadedModule[61]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PaperCapture.api
LoadedModule[62]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PDDom.api
LoadedModule[63]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PDFlyer.api
LoadedModule[64]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601 .17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[65]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[66]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PfxEngagement.api
LoadedModule[67]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PPKLite.api
LoadedModule[68]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ReadOutLoud.api
LoadedModule[69]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\reflow.api
LoadedModule[70]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsRTF.api
LoadedModule[71]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsXML.api
LoadedModule[72]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Scan.api
LoadedModule[73]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search.api
LoadedModule[74]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search5.api
LoadedModule[75]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SendMail.api
LoadedModule[76]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Spelling.api
LoadedModule[77]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TablePicker.api
LoadedModule[78]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TouchUp.api
LoadedModule[79]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Updater.api
LoadedModule[80]=C:\Windows\system32\USERENV.dll
LoadedModule[81]=C:\Windows\system32\profapi.dll
LoadedModule[82]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\weblink.api
LoadedModule[83]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Webpdf.api
LoadedModule[84]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\XPS2PDF.api
LoadedModule[85]=C:\Windows\system32\RICHED32.DLL
LoadedModule[86]=C:\Windows\system32\RICHED20.dll
LoadedModule[87]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[88]=C:\Windows\system32\msiltcfg.dll
LoadedModule[89]=C:\Windows\system32\msi.dll
LoadedModule[90]=C:\Pfx Engagement\Common\ePaceBase.dll
LoadedModule[91]=C:\Windows\system32\MSVBVM60.DLL
LoadedModule[92]=C:\Windows\system32\SXS.DLL
LoadedModule[93]=C:\Windows\system32\apphelp.dll
LoadedModule[94]=C:\Windows\system32\EhStorShell.dll
LoadedModule[95]=C:\Windows\system32\ntshrui.dll
LoadedModule[96]=C:\Windows\system32\srvcli.dll
LoadedModule[97]=C:\Windows\system32\cscapi.dll
LoadedModule[98]=C:\Windows\system32\slc.dll
LoadedModule[99]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\adobe_epic.dll
LoadedModule[100]=C:\Windows\system32\OLEACC.dll
LoadedModule[101]=C:\Windows\syswow64\WININET.dll
LoadedModule[102]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[103]=C:\Windows\syswow64\iertutil.dll
LoadedModule[104]=C:\Windows\syswow64\urlmon.dll
LoadedModule[105]=C:\Windows\system32\Secur32.dll
LoadedModule[106]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[107]=C:\Windows\syswow64\NSI.dll
LoadedModule[108]=C:\Windows\system32\dnsapi.DLL
LoadedModule[109]=C:\Windows\system32\iphlpapi.DLL
LoadedModule[110]=C:\Windows\system32\WINNSI.DLL
LoadedModule[111]=C:\Windows\system32\RASAPI32.dll
LoadedModule[112]=C:\Windows\system32\rasman.dll
LoadedModule[113]=C:\Windows\system32\rtutils.dll
LoadedModule[114]=C:\Windows\system32\sensapi.dll
LoadedModule[115]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AdobeLinguistic.dll
LoadedModule[116]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AdobeUpdater.dll
LoadedModule[117]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\SPPlugins\ADMPlugin.apl
LoadedModule[118]=C:\Windows\system32\MSIMG32.dll
LoadedModule[119]=C:\Windows\system32\Msftedit.dll
LoadedModule[120]=C:\Windows\SysWOW64\dxdiagn.dll
LoadedModule[121]=C:\Windows\SysWOW64\POWRPROF.dll
LoadedModule[122]=C:\Windows\SysWOW64\dxgi.dll
LoadedModule[123]=C:\Windows\SysWOW64\d3d10.dll
LoadedModule[124]=C:\Windows\SysWOW64\d3d10core.dll
LoadedModule[125]=C:\Windows\SysWOW64\d3d10_1.dll
LoadedModule[126]=C:\Windows\SysWOW64\d3d10_1core.dll
LoadedModule[127]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[128]=C:\Windows\SysWOW64\d3d11.dll
LoadedModule[129]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[130]=C:\Windows\system32\wbemcomn.dll
LoadedModule[131]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[132]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[133]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[134]=C:\Windows\system32\winbrand.dll
LoadedModule[135]=C:\Windows\system32\dsound.dll
LoadedModule[136]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[137]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[138]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[139]=C:\Windows\system32\dlumd32.dll
LoadedModule[140]=C:\Windows\system32\dbghelp.dll
LoadedModule[141]=C:\Windows\system32\wtsapi32.dll
LoadedModule[142]=C:\Windows\system32\igd10umd32.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe Acrobat 8.1
AppPath=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exeUnfortunately your only solution may be to upgrade all of the AA8 installations. Adobe does not support AA8 on Windows 7, though several have been successful on 32-bit systems. The 64-bit system has been a killer for AA8 from what I have seen. Maybe one person reporting success. You might see if it can run under a compatibility setting. It is also interesting to note that the list you posted only mentions AA8.1, not the 8.3.1 that you indicated at the beginning. That could possibly be the issue. Generally the early releases have not worked with 64-bit systems. If you install the updates (maybe from Help>Updates, or as a download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) you will get the systems to run. Do expect potential problems if you continue to work with AA8, but you might be able to work it out. Good luck.
-
I am having issues with printing using Adobe Reader
I am currently using adobe reader and have not been able to print with my HP DeskJet 3050, I have both reinstalled my drivers and Reader, yet they both will not work. Every time I click print it brings up the printing options screen, from there I have tried the following: I have tried printing the document as an image, changing the language to see if the printer itself could not handle the printing language and I have also tried to save the document as a preprint and printing it from there yet it is still not working. Here are all of the notes from Reader showing the build and features:
System Parameters:
Account Detail:
User Rights: Admin
User Account Control: Default
Process Integrity: Undefined
Profile Type: None
Acrobat Detail:
Sandboxing: On
Captive Reader: No
Multi-Reader on Desktop Support: Off
Available Physical Memory: 1808376 KB
Available Virtual Memory: 3937960 KB
BIOS Version: ACRSYS - 6040000
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Version: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
Creation Date: 2013/02/13
Creation Time: 10:31:26 PM
Default Mail:
Display Detail:
Screen Width: 1366
Screen Height: 768
Number of Monitors: 1
Number of Mouse Buttons: 5
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card:
Version: 0.0.0.0
Check: Not Supported
Installed Acrobat:
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Version: 11.0.02.0
Creation Date: 2013/02/15
Creation Time: 5:04:53 PM
Locale: English (United States)
Monitor:
Name: ATI Mobility Radeon HD 4200 Series
Resolution: 1366 x 768 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7601 Service Pack 1
Page File Space: 4194303 KB
Processor: AMD64 Family 16 Model 6 Stepping 2 AuthenticAMD ~1995 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
System Name: USER-PC
Temporary Directory: C:\Users\User\AppData\Local\Temp\acrord32_sbx\
Time Zone: Eastern Standard Time
Total Physical Memory: 2881904 KB
Total Virtual Memory: 4194176 KB
User Name: User
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: Yes
Slow Machine: No
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Accessibility.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\AcroForm.api
Version: 11.0.02.0
Creation Date: 2013/02/15
Creation Time: 5:04:56 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:30 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\DigSig.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:32 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\EScript.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:30 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\IA32.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:32 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\PPKLite.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Updater.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\weblink.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:30 PMAdobe will not send data to que up with the printer, when checking the print que, even if I set the printer to offline it will not que up.
-
So, I'm trying to strip Reader for domain security
...and I thought I had it completely nailed. I was able to view documents, print, change preferences, everything except the things I don't want people in my domain doing anyway, like executing JavaScript out of a PostScript document. *ahem*
Then I changed... something. And now I get a brief error every time I try to open Edit -> Preferences:
"Failed to load an application resource (internal error)."
I've put back most of the plugins, restored .\Javascripts, reversed most of the Registry changes and cleared every folder called "Adobe" from my test user account, and I'm still getting this error when trying to open prefs. Everything else works fine, like creating a report. Although Reader reports that I'm running Vista when my test system is Win7 amd64 SP1 beta, but maybe I'm splitting hairs.
Oh, also, tWhiteList doesn't seem to work like you'd expect it to. In fact, it doesn't appear to work at all. Does Reader even pay attention to this value any more? Leaving it in because I'm still experimenting with it. Also, the Reader MSI still installs it. Presumably, it has a purpose of some kind.
For no obvious reason, the list of plugins generated from Generate System Report just reports AcroForm several times. About Plugins correctly shows
PPKLite.api
eBook.api
DigSig.api
AcroForm.api
PDDom.api
reflow.api
SaveAsRTF.api
Search.api
I'm pasting the Registry entries directly from the Inno Setup script I'm working on (no one scream, please):
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\AdobeViewer; ValueType: dword; ValueName: Launched; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\AdobeViewer; ValueType: dword; ValueName: EULA; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\AdobeViewer; ValueType: dword; ValueName: TrustedMode; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\AVGeneral; ValueType: dword; ValueName: bLastExitNormal; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\AVGeneral; ValueType: dword; ValueName: bAppInitialized; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\AVTracker; ValueType: dword; ValueName: bLoadOnStart; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\FormsPrefs; ValueType: dword; ValueName: bUserAskedToEnableAutoComplete; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Originals; ValueType: dword; ValueName: bDisplayedSplash; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Originals; ValueType: dword; ValueName: bBrowserIntegration; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\SDI; ValueType: dword; ValueName: bMaximizeNextDocument; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\SDI; ValueType: dword; ValueName: bNullDocMaximized; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Security\cDigSig; ValueType: dword; ValueName: bValidateOnOpen; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Security\cDigSig\cAdobeDownload; ValueType: dword; ValueName: bLoadSettingsFromURL; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Security\cDigSig\cAdobeDownload; ValueType: dword; ValueName: bAskBeforeInstalling; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Security\cHandlers; ValueType: dword; ValueName: bVerifyUseAlways; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Security\cPubSec; ValueType: dword; ValueName: iShowDocumentWarnings; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Selection; ValueType: string; ValueName: aDefaultSelect; ValueData: Select
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\TrustManager; ValueType: dword; ValueName: bEnhancedSecurityInBrowser; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\TrustManager; ValueType: dword; ValueName: bEnhancedSecurityStandalone; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\UsageMeasurement; ValueType: dword; ValueName: bInstalledCleanupCheckDone; ValueData: $00000001
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bNeedSynchronizer; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bEnableRTCPart; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bEnableAcrobatHS; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bEnableWorkflowPart; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bEnableHSLibrary; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bEnableRTCAuth; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Acrobat Reader\9.0\Workflows; ValueType: dword; ValueName: bEnableShareFile; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Adobe Acrobat\9.0\DiskCabs; ValueType: dword; ValueName: bCollab_OfflineDocs; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\Adobe Acrobat\9.0\DiskCabs; ValueType: dword; ValueName: bCollab_Workflows; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\CommonFiles\Usage\Reader 9; ValueType: dword; ValueName: OptIn; ValueData: $00000000
Root: HKCU; SubKey: Software\Adobe\CommonFiles\Usage\Reader 9; ValueType: dword; ValueName: throttle; ValueData: $00000003
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bUpdater; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bFedExInternetPrintingEnabled; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bCommercialPDF; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bEnhancedSecurityInBrowser; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: iFileAttachmentPerms; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bCreateBuzzwordDoc; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bShowEbookMenu; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bPurchaseAcro; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bUsageMeasurement; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bDisableTrustedSites; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bEnhancedSecurityStandalone; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bCreatePDFOnline; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bBrowserIntegration; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bDisableTrustedFolders; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown; ValueType: dword; ValueName: bAutoFill; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cDefaultExecMenuItems; ValueType: string; ValueName: tWhiteList; ValueData: Close|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|FitHeight|Sin glePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks|ShowHideThu mbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreen|OpenOrganizer|Scan|PageSetup| Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideToolbarEditing|ShowHideToolbarCommenti ng|ShowHideToolbarEdit|ShowHideToolbarFile|ShowHideToolbarFind|ShowHideToolbarForms|ShowHi deToolbarMeasuring|ShowHideToolbarData|ShowHideToolbarPageDisplay|ShowHideToolbarNavigatio n|ShowHideToolbarPrintProduction|ShowHideToolbarRedaction|ShowHideToolbarBasicTools|ShowHi deToolbarTasks|ShowHideToolbarTypewriter|PropertyToolbar|ShowHideArticles|ShowHideFileAtta chment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHideSigna tures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFileAttac hment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForward|DocHelpUserGuide|HelpRe ader|HandMenuItem|ZoomDragMenuItem|CollectionHome|CollectionDetails|CollectionPreview|Coll ectionShowRoot
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cDefaultLaunchAttachmentPerms; ValueType: string; ValueName: tBuiltInPermList; ValueData: version:1|.7z:3|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab :3|.chm:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3| .fxp:3|.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|. jse:3|.ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3| .mav:3|.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3 |.ops:3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3 |.shb:3|.shs:3|.sit:3|.tar:3|.taz:3|.tbz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmac ros:3|.vss:3|.vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3| .pdf:2|.fdf:2|.jar:3|.pkg:3|.tool:3|.term:3
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cDefaultLaunchAttachmentPerms; ValueType: dword; ValueName: iUnlistedAttachmentTypePerm; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cDefaultLaunchURLPerms; ValueType: string; ValueName: tSchemePerms; ValueData: version:1|shell:3|hcp:3|ms-help:3|ms-its:3|ms-itss:3|its:3|mk:3|mhtml:3|help:3|disk:3|afp :3|disks:3|telnet:3|ssh:3|acrobat:2|mailto:2|file:1|rlogin:3
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cDefaultLaunchURLPerms; ValueType: string; ValueName: tSponsoredContentSchemeWhiteList; ValueData: notgopher
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cDefaultLaunchURLPerms; ValueType: string; ValueName: tFlashContentSchemeWhiteList; ValueData: notgopher
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cHostedServices\cProtectPDF; ValueType: dword; ValueName: bShowMeets; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cSecurity\cDigSig; ValueType: dword; ValueName: bValidateOnOpen; ValueData: $00000001
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cSecurity\cEDC; ValueType: dword; ValueName: bAllowAPSConfig; ValueData: $00000000
Root: HKLM; SubKey: Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\cSecurity\cHandlers; ValueType: dword; ValueName: bVerify; ValueData: $00000001Hello natorious325,
I'm sorry that you ran into trouble with this. The Creative Cloud desktop application is the program that you use to install your Creative Cloud programs (such as InDesign) and manage your files and font selections. It looks like this:
If there are problems with font sync, there will be an error listed in the Assets > Fonts tab of the Creative Cloud desktop application.
Please check these troubleshooting steps for desktop sync, which cover most of the common problems:
TYPEKIT | Troubleshooting Guide: syncing desktop f...
If those steps don't get font sync working for you, you can email Typekit Support directly at [email protected] for further help. Best,
-- liz -
3d parsing error in acrobat 8.2
Hello
I am using Acrobat pro 8.2.0
I have been able to create 3d pdf files in the past but now I am getting 3d parsing error.
I get this file that I have created in the past and opened succeessfully. I don't know what has changed on my system to cause this problem
Please help
Kirk
Available Physical Memory: 741532 KB
Available Virtual Memory: 1912288 KB
BIOS Version: A M I - 2000503
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 6.00.2900.5512 (xpsp.080413-2105)
Creation Date: 2007/09/01
Creation Time: 6:51:18 AM
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: RADEON X850 Series
Version: 6.14.10.6925
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:42:43 AM
Locale: English (United States)
Monitor:
Name: RADEON X850 Series
Resolution: 1024 x 768 x 85
Bits per pixel: 32
Monitor:
Name: RADEON X850 Series - Secondary
Resolution: 1024 x 768 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4037188 KB
Processor: x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3211 Mhz
System Name: AWM
Temporary Directory: C:\DOCUME~1\Kirk\LOCALS~1\Temp\
Time Zone: Mountain Standard Time
Total Physical Memory: 2096364 KB
Total Virtual Memory: 2097024 KB
User Name: Kirk
Windows Directory: C:\WINDOWS
Installed plug-ins:
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\ADBC.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:08 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Accessibility.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:11 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\AcroForm.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:08 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Annots.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:20 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Catalog.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:24 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Checkers.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:19 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\DVA.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:19 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\DWFAcrobatAddIn.api
Version:
Creation Date: 2008/01/19
Creation Time: 3:23:02 PM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\DigSig.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:08 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\DistillerPI.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:07 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\EScript.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:18 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\EWH32.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:19 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Editor.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:22 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\HLS.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:18 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\HTML2PDF.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:17 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\IA32.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:17 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageConversion.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:05 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageViewer.API
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:25 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\InDesignPI.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:27 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\JDFProdDef.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:27 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\MakeAccessible.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:16 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Multimedia.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:04 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\PDDom.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:16 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\PPKLite.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:14 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\PaperCapture.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:01 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Preflight.api
Version: 8.1.0 (241)
Creation Date: 2008/11/06
Creation Time: 10:41:46 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\ReadOutLoud.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:22 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsRTF.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:13 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsXML.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:07 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Scan.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:21 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:25 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search5.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:24 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\SendMail.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:13 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Spelling.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:04 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\TablePicker.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:03 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\TouchUp.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:12 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\Updater.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:12 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\WebPDF.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:03 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\XPS2PDF.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:00 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\eBook.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:22 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\reflow.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:14 AM
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins\weblink.api
Version: 8.2.0.81
Creation Date: 2010/01/18
Creation Time: 10:43:12 AMI am getting the same error even in Acrobat version 8.1.3.
Additionally, I noticed that if we click on menu ‘Advanced->Sign&Certify->Preview Document’, then we get a notification as “This document is not PDF/SigQ compliant and may display inconsistently”. On clicking ‘View report’ on that notification, the below dialog pops up. It has errors listed as:-
Code 4000 : Unrecognized PDF content. The document contains PDF content or custom content not supported by the current version of Acrobat.
Code 4002: PDF content contains erros.
However, if we sign the PDF using default adobe signature functionality and reopen that PDF, the error does NOT come and the notification also says ‘This document is PDF/SigQ compliant’.
Can anybody please suggest what could be missing in the custom sign that we apply? Is it because of any of the missing fonts or any other resources?
Awaiting reply!
Regards. -
Blackened page and dialog error after opening a PDF file
Hello,
I have an Acrobat Pro. 8.1 that I had installed in to Win. Vista. After reformatting my system and installing Win. 7 ultimate, I installed it again. I also have Adobe Reader 9.0 on this system.
Problem is when I click and open a PDF file, it opens it in completely Black page and after a few second Black page goes away and following dialog is display and when I click on Close program on this dialog page the application does not give solution and goes completely away.
Adobe Acrobat 8.1 has stopped working
A problem caused that program to stop working correctly.
Windows will close the program and notify you if a solution is available.
With a Close program below it.
I can not scan with it either where as I could all the above in Win Vista. What could be wrong?
When I generate System Report if generates the following:
Regards
Jeff P.
Available Physical Memory: 4194303 KB
Available Virtual Memory: 1818664 KB
BIOS Version: DELL - 20090605
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 5:12:29 PM
Graphics Card: ATI Radeon HD 4670
Version: 8.14.10.678
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:16 PM
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: ATI Radeon HD 4670
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~2660 Mhz
System Name: BAHRAMROOM-PC
Temporary Directory: C:\Users\Bahram\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 2097024 KB
User Name: Bahram
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ADBC.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:09:30 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Accessibility.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:28 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\AcroForm.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Annots.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Catalog.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:33 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Checkers.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DVA.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:10:52 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DigSig.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DistillerPI.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\EWH32.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Editor.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:32 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Escript.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:42 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HLS.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:10:22 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HTML2PDF.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\IA32.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:30 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageConversion.api
Version: 8.1.2.2008011100
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageViewer.API
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:10:36 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\InDesignPI.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:33 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\JDFProdDef.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:33 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\MakeAccessible.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:30 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Multimedia.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:26 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PDDom.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:19:38 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PPKLite.api
Version: 8.1.3.0
Creation Date: 2010/06/22
Creation Time: 1:48:30 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PaperCapture.api
Version: 8.1.2.2008011100
Creation Date: 2010/06/22
Creation Time: 1:48:20 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Preflight.api
Version: 8.1.0 (241)
Creation Date: 2010/06/22
Creation Time: 1:48:26 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ReadOutLoud.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:32 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsRTF.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:29 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsXML.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:20:30 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Scan.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:32 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:33 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search5.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:33 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SendMail.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:29 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Spelling.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:26 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TablePicker.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:26 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TouchUp.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:29 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Updater.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:29 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\WebPDF.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:12:00 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\XPS2PDF.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:19 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\eBook.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:32 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\reflow.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:29 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\weblink.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:28 PMThere were documents available in the knowledgeable that I no longer have the urls for. I have had communication with Adobe Acrobat support personnel that have made the same statements. I do not have the habit of asking official Adobe tech support people to prove their statements by providing documentation. I have also seen Adobe employees give presentations on computers that have had both installed. When they were asked about the incompatibility, they did say the equivalent of phooey. However, enough people on this forum have had their problems disappear when they have removed one of the two programs that I feel comfortable giving that advice. Yes some people have no problems running both until one of the programs or a system component gets updated and then things stop working. My advice is not to have both on the same computer. When two programs share system calls and can fight over who gets to handle the call it makes sense that it can cause a problem. It doesn't make a difference if it is Reader and Acrobat or any two other programs you run. If you are not having a problem with running both GREAT. However, if you are running both and have a problem, it is a simple step to eliminate one and see if the problem disappears.
-
Message - There was a problem reading this document (57)
Anyone else have this problem?
Purchased version of Windows 32 bit version of Acrobat XI update will not install properly or work.
First error info message is as per title after initial red screen which only appears once.
Second error info message is verify operation failed.
2 downloads, 3 installs and 2 repairs produce same result.
Adobe Australia called three times on 1800614863 but only automated selections 322323 made and transfer promised.
First call at 0901 local time.
All calls placed on hold first two timed out.
31 minutes into third call got an answer from a man in India.
In answer to my question:
Are you receiving reports of problems installing purchased upgrade versions of Acrobat XI Pro?
The answer was No.
He took details of messages and offered to help but I declined.
I have purchased and used all Acrobat Pro upgrades since 6.
Complete installation attempted.
Being done on a clean install of Windows XP SP3 on an OQO02 with only other program installed Office 2007 SBE.
Message was edited by: OQOroger to reflect inability to connect to seller Adobe Australia. Also Adobe site can't stay on Australia but reverts to USA. Full price of $A282 paid. USA purchasers only pay $US199 ($A191.57 at present exchange rates.) Credit card account already debited for purchase made yesterday. Subject line corrected 'as' changed to 'was'.
Message was edited by: OQOroger Corrected the price paid and currency conversion amount to show extra paid by Australians for 'local' support (from India). Added 'Message -' to title to make it less cryptic.
Message was edited by: OQOroger Typical setup installation results in same problems except
'There was a problem reading this document (57)'
window does not appear.
First window displaying and asking for acceptance of license conditions has no bottom section when first displayed so there is no way to accept these conditions except to close this window (confirm window appears) and launch program again when bottom panel is displayed.Despite my advice of some of the many faults I have experienced with Acrobat XI Pro, Adobe support has never asked me to provide a 'Systems Report' which is available under the 'Help' tab.
This report indicates:
'Installed Acrobat: C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:44 PM'
So if anyone has a working version other than 379 please let me know.
Complete 'Systems Report' is in a window named 'System Information' as is set ot below.
From first window
Adobe Acrobat Pro
menu
Help/Online Support/Generate System Report
returns window
System Information
with 2 parts
'System Parameters' and 'Installed Plug-ins'
first part details:
System Parameters
Account Detail:
User Rights: Admin
User Account Control: Undefined
Process Integrity: Undefined
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Available Physical Memory: 530036 KB
Available Virtual Memory: 1993360 KB
BIOS Version: OQO - fe60019
Default Browser:
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (XPClient.010817-1148)
Display Detail:
Screen Width: 800
Screen Height: 480
Number of Monitors: 1
Number of Mouse Buttons: 8
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: VIA/S3G UniChrome Pro II IGP
Version: 6.14.10.385
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:44 PM
Locale: English (Australia)
Monitor:
Name: VIA/S3G UniChrome Pro II IGP
Resolution: 800 x 480 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 2203236 KB
Processor: x86 Family 6 Model 10 Stepping 9 CentaurHauls ~1496 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
System Name: YOUR-1561454D88
Temporary Directory: C:\DOCUME~1\OQOuser\LOCALS~1\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 911792 KB
Total Virtual Memory: 2097024 KB
User Name: OQOuser
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWS
Installed Plug-ins
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:52 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\AcroForm.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:54 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:54 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\DigSig.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:54 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\EScript.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:52 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:52 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\PPKLite.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:54 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:54 PM
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 8:43:54 PM
I can easily see 2 matters which an inexperienced support desk staff member could home in on.
Acrobat XI Pro system requirements include
1024x768 screen resolution and
Internet Explorer 7, 8, 9, or 10; Firefox Extended Support Release; Chrome
Well my OQO report above includes
Display Detail:
Screen Width: 800
Screen Height: 480
and leaves blank
Default Browser:
(actually Firefox 17.0.1)
Yet 'Firefox Extended Support Release' is described by
Mozilla:
'Who is it not for?
Individual users who always want the latest features, performance enhancements and technologies in their browser without waiting for them to become available in ESR several development cycles later.'
http://www.mozilla.org/en-US/firefox/organizations/
Since starting this post, I loaded Adobe Acrobat XI Pro on another similar computer I own and use regularly. This was in a dock and connected to an external display. Same problems and reports experienced.
'Systems Report' for this installation follows:
Account Detail:
User Rights: Admin
User Account Control: Undefined
Process Integrity: Undefined
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Available Physical Memory: 614280 KB
Available Virtual Memory: 1988144 KB
BIOS Version: OQO - fe60019
Default Browser:
Default Mail: Outlook Express
%ProgramFiles%\Outlook Express\msoe.dll
Version:
Display Detail:
Screen Width: 1280
Screen Height: 1024
Number of Monitors: 1
Number of Mouse Buttons: 8
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: VIA/S3G UniChrome Pro II IGP
Version: 6.14.10.358
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 20:43:44
Installed Acrobat: C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
Version: 10.1.3.23
Creation Date: 2012/04/04
Creation Time: 16:53:54
Locale: English (United Kingdom)
Monitor:
Name: VIA/S3G UniChrome Pro II IGP
Resolution: 1280 x 1024 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 2006176 KB
Processor: x86 Family 6 Model 13 Stepping 0 CentaurHauls ~1496 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
System Name: OKETT143
Temporary Directory: C:\DOCUME~1\oqo\LOCALS~1\Temp\
Time Zone: AUS Eastern Standard Time
Total Physical Memory: 911792 KB
Total Virtual Memory: 2097024 KB
User Name: oqo
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWS
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 20:43:52
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
Version: 11.0.0.379
Creation Date: 2012/09/23
Creation Time: 20:43:54
(I did not bother installing plug-ins and deactivated installation before removal of program.)
With 5 installs producing the same error reports, I am convinced Acrobat XI Pro won't work for me on my computers and have little confidence of useful support from Adobe.
THERE ARE SO MANY GLARING PROBLEMS WITH MY INSTALLATIONS WITH THE SUPPORT DESK'S RESPOSES UNHELPFUL AND UNINFORMED. I REALLY DON'T ENJOY DOING ADOBE'S QUALITY CONTROL FOR THEM FOR FREE, BUT I CONTINUE TO POST HERE IN THE HOPE THAT SOMEONE WITH REAL AUTHORITY WILL EVENTUALLY TAKE NOTICE AND ARANGE A FIX OF THE PROBLEMS.
15 Dec 2012 1409 local time.
Further feedback provided that 1Ghz memory preferred. Problem not addressed. Reply
Notes from Customer
Friday, December 14, 2012 7:07:57 PM PST
System reports at #12 on http://forums.adobe.com/message/4862987#4862987
Alert- although ordered in Australia from Australian site and paid in Australian dollars by MasterCard, Adobe chose without warning to process this payment through an overseas account incurring an extra foreign transaction charge for me.
Adobe support to date has been of no use and their billing practices unreasonably expensive. -
Unable to deploy the MSI in Windows 7 64-bit
Hi there,
I try to deploy Adobe Reader 10.1.1 in a new Windows 7 Pro SP1 64-bit installation with the following command line: "msiexec /i AcroRead.msi TRANSFORMS=AcroRead.mst /qn /log log.txt" through MDT 2010. I also tried in a command prompt without sucess. Through MDT I get this result: Application Adobe Reader 10.1.1 returned an unexpected return code: 1603.
Interesting fact: in a Windows 7 Pro SP1 x86, the Adobe Reader 10.1.1 is installed correctly without any error.
The log file says:
=== Logging started: 07.12.2011 12:59:57 ===
Action start 12:59:57: INSTALL.
Action start 12:59:57: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 12:59:57: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action start 12:59:57: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Users\ADMINI~1\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AA1000000001}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Users\ADMINI~1\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AA1000000001}\FixTransforms .exe
1: Setting SUPPORTDIR property to: C:\Users\ADMINI~1\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AA1000000001}
1: Setting ISSETUPFILESCOMPLETED property
Action ended 12:59:57: ISSetupFilesExtract. Return value 1.
Action start 12:59:57: AppSearch.
Action ended 12:59:57: AppSearch. Return value 1.
Action start 12:59:57: LaunchConditions.
Action ended 12:59:57: LaunchConditions. Return value 1.
Action start 12:59:57: FindRelatedProducts.
Action ended 12:59:57: FindRelatedProducts. Return value 1.
Action start 12:59:57: ValidateProductID.
Action ended 12:59:57: ValidateProductID. Return value 1.
Action start 12:59:57: setUserProfileNT.
Action ended 12:59:57: setUserProfileNT. Return value 1.
Action start 12:59:57: setAllUsersProfile2K.
Action ended 12:59:57: setAllUsersProfile2K. Return value 1.
Action start 12:59:57: IsInstallElevated.
Action ended 12:59:57: IsInstallElevated. Return value 1.
Action start 12:59:57: FileTypesOwnerInit.
ADelRCP logging: : PDF ownership: InitCurrentPDFOwner()
ADelRCP logging: : Current owner:
ADelRCP logging: : The installing/uninstall app path: "\AcroRd32.exe"; version: 10
ADelRCP logging: : The installing/uninstalling product is not the current PDF owner
ADelRCP logging: : Installing Reader && [IW_DEFAULT_VERB]= "Read": set [DEFAULT_VERB] ="Read"
Action ended 12:59:57: FileTypesOwnerInit. Return value 1.
Action start 12:59:57: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 12:59:57: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action start 12:59:57: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B 287C203A.
Action ended 12:59:57: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B 287C203A. Return value 1.
Action start 12:59:57: CostInitialize.
Action ended 12:59:57: CostInitialize. Return value 1.
Action start 12:59:57: ResolveSource.
Action ended 12:59:57: ResolveSource. Return value 1.
Action start 12:59:57: SetSourceDirCustom.
Action ended 12:59:57: SetSourceDirCustom. Return value 1.
Action start 12:59:57: ProcessAbcpy.
CustomAction ProcessAbcpy returned actual error code 1603 but will be translated to success due to continue marking
Action ended 12:59:57: ProcessAbcpy. Return value 1.
Action start 12:59:57: SetupPluginsProperties.
Action ended 12:59:57: SetupPluginsProperties. Return value 1.
Action start 12:59:57: SupressReboot.
Action ended 12:59:57: SupressReboot. Return value 1.
Action start 12:59:57: FileCost.
Action ended 12:59:57: FileCost. Return value 1.
Action start 12:59:57: IsolateComponents.
Action ended 12:59:57: IsolateComponents. Return value 0.
Action start 12:59:57: CostFinalize.
Action ended 12:59:57: CostFinalize. Return value 1.
Action start 12:59:57: SetARPInstallLocation.
Action ended 12:59:57: SetARPInstallLocation. Return value 1.
Action start 12:59:57: SetARPReadme.
Action ended 12:59:57: SetARPReadme. Return value 1.
Action start 12:59:57: SetARPReadmeEx.
Action ended 12:59:57: SetARPReadmeEx. Return value 1.
Action start 12:59:57: FileTypesOwnerSet.
ADelRCP logging: : PDF ownership: SetCurrentPDFOwner()
ADelRCP logging: : Current value of [DEFAULT_VERB]=Read
ADelRCP logging: : system search and save several properties used by registry installation later
ADelRCP logging: : [AS_HKCR_EXE]="C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe"
ADelRCP logging: : [PDFSHELL_LOCALSERVER_COMMAND]="C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32Info.exe" /PDFShell
ADelRCP logging: : [PDF_DEFAULTICON]=C:\Windows\Installer\{AC76BA86-7AD7-1033-7B44-AA1000000001}\PDFFile_8.i co,0
ADelRCP logging: : [PDF_PREVIEW_HANDERLER_DLL]=C:\Program Files\Adobe\Reader 10.0\Reader\pdfprevhndlr.dll
ADelRCP logging: : [PDF_PREVIEW_HANDERLER_HELPDIR]=C:\Program Files\Adobe\Reader 10.0\Reader\
ADelRCP logging: : [PDF_INPROCSERVER_VIEWERPS]=C:\Program Files\Adobe\Reader 10.0\Reader\ViewerPS.dll
Action ended 12:59:57: FileTypesOwnerSet. Return value 1.
Action start 12:59:57: Set_PROGID7_ALTERNATE_COMMAND_Reader.
Action ended 12:59:57: Set_PROGID7_ALTERNATE_COMMAND_Reader. Return value 1.
Action start 12:59:57: SetODBCFolders.
Action ended 12:59:57: SetODBCFolders. Return value 0.
Action start 12:59:57: MigrateFeatureStates.
Action ended 12:59:57: MigrateFeatureStates. Return value 0.
Action start 12:59:57: ApplicationsInUse.
ADelRCP logging: : Process privilege adjusted.
ADelRCP logging: : Condition not met for AppsInUseEx module entry : AcroRd32dll
Action ended 12:59:57: ApplicationsInUse. Return value 1.
Action start 12:59:57: InstallValidate.
Action ended 12:59:57: InstallValidate. Return value 1.
Action start 12:59:57: CloseApps.
Action ended 12:59:57: CloseApps. Return value 1.
Action start 12:59:57: TransferRegistryCollect.
Action ended 12:59:57: TransferRegistryCollect. Return value 1.
Action start 12:59:57: RemoveExistingProducts.
Action ended 12:59:57: RemoveExistingProducts. Return value 1.
Action start 12:59:57: ExportCacheBinary.
Action ended 12:59:57: ExportCacheBinary. Return value 1.
Action start 12:59:57: SetMoveCacheBinary.
Action ended 12:59:57: SetMoveCacheBinary. Return value 1.
Action start 12:59:57: CollectPropertiesMNT.
Action ended 12:59:57: CollectPropertiesMNT. Return value 1.
Action start 12:59:57: CollectCustomTablesData.
Action ended 12:59:57: CollectCustomTablesData. Return value 1.
Action start 12:59:57: CollectProperties.
Action ended 12:59:57: CollectProperties. Return value 1.
Action start 12:59:57: InstallInitialize.
Action ended 12:59:58: InstallInitialize. Return value 1.
Action start 12:59:58: RegisterProperties_Rollback.
Action ended 12:59:58: RegisterProperties_Rollback. Return value 1.
Action start 12:59:58: RegisterProperties.
Action ended 12:59:58: RegisterProperties. Return value 1.
Action start 12:59:58: FixRegPermissions.
Action ended 12:59:58: FixRegPermissions. Return value 1.
Action start 12:59:58: FixFilePermissions.
Action ended 12:59:58: FixFilePermissions. Return value 1.
Action start 12:59:58: BroadcastUnloadStubMessage.
Action ended 12:59:58: BroadcastUnloadStubMessage. Return value 1.
Action start 12:59:58: FileTypesOwnerBackup.
Action ended 12:59:58: FileTypesOwnerBackup. Return value 1.
Action start 12:59:58: AllocateRegistrySpace.
Action ended 12:59:58: AllocateRegistrySpace. Return value 1.
Action start 12:59:58: ProcessComponents.
Action ended 12:59:58: ProcessComponents. Return value 1.
Action start 12:59:58: UnpublishComponents.
Action ended 12:59:58: UnpublishComponents. Return value 0.
Action start 12:59:58: MsiUnpublishAssemblies.
Action ended 12:59:58: MsiUnpublishAssemblies. Return value 1.
Action start 12:59:58: UnpublishFeatures.
Action ended 12:59:58: UnpublishFeatures. Return value 1.
Action start 12:59:58: StopServices.
Action ended 12:59:58: StopServices. Return value 1.
Action start 12:59:58: DeleteServices.
Action ended 12:59:58: DeleteServices. Return value 1.
Action start 12:59:58: UnregisterComPlus.
Action ended 12:59:58: UnregisterComPlus. Return value 0.
Action start 12:59:58: SelfUnregModules.
Action ended 12:59:58: SelfUnregModules. Return value 1.
Action start 12:59:58: UnregisterTypeLibraries.
Action ended 12:59:58: UnregisterTypeLibraries. Return value 1.
Action start 12:59:58: RemoveODBC.
Action ended 12:59:58: RemoveODBC. Return value 1.
Action start 12:59:58: UnregisterFonts.
Action ended 12:59:58: UnregisterFonts. Return value 1.
Action start 12:59:58: RemoveRegistryValues.
Action ended 12:59:58: RemoveRegistryValues. Return value 1.
Action start 12:59:58: UnregisterClassInfo.
Action ended 12:59:58: UnregisterClassInfo. Return value 1.
Action start 12:59:58: UnregisterExtensionInfo.
Action ended 12:59:58: UnregisterExtensionInfo. Return value 1.
Action start 12:59:58: UnregisterProgIdInfo.
Action ended 12:59:58: UnregisterProgIdInfo. Return value 1.
Action start 12:59:58: UnregisterMIMEInfo.
Action ended 12:59:58: UnregisterMIMEInfo. Return value 1.
Action start 12:59:58: RemoveIniValues.
Action ended 12:59:58: RemoveIniValues. Return value 1.
Action start 12:59:58: RemoveShortcuts.
Action ended 12:59:58: RemoveShortcuts. Return value 1.
Action start 12:59:58: RemoveEnvironmentStrings.
Action ended 12:59:58: RemoveEnvironmentStrings. Return value 1.
Action start 12:59:58: RemoveDuplicateFiles.
Action ended 12:59:58: RemoveDuplicateFiles. Return value 1.
Action start 12:59:58: RemoveFiles.
Action ended 12:59:58: RemoveFiles. Return value 1.
Action start 12:59:58: RemoveFolders.
Action ended 12:59:58: RemoveFolders. Return value 1.
Action start 12:59:58: SetupNetscapeRegistry.
CustomAction SetupNetscapeRegistry returned actual error code 1603 but will be translated to success due to continue marking
Action ended 12:59:58: SetupNetscapeRegistry. Return value 1.
Action start 12:59:58: CreateFolders.
Action ended 12:59:58: CreateFolders. Return value 1.
Action start 12:59:58: MoveFiles.
Action ended 12:59:59: MoveFiles. Return value 1.
Action start 12:59:59: InstallFiles.
Action ended 12:59:59: InstallFiles. Return value 1.
Action start 12:59:59: PatchFiles.
Action ended 12:59:59: PatchFiles. Return value 0.
Action start 12:59:59: DuplicateFiles.
Action ended 12:59:59: DuplicateFiles. Return value 1.
Action start 12:59:59: BindImage.
Action ended 12:59:59: BindImage. Return value 1.
Action start 12:59:59: CreateShortcuts.
Action ended 12:59:59: CreateShortcuts. Return value 1.
Action start 12:59:59: RegisterClassInfo.
Action ended 12:59:59: RegisterClassInfo. Return value 1.
Action start 12:59:59: RegisterExtensionInfo.
Action ended 12:59:59: RegisterExtensionInfo. Return value 1.
Action start 12:59:59: RegisterProgIdInfo.
Action ended 12:59:59: RegisterProgIdInfo. Return value 1.
Action start 12:59:59: RegisterMIMEInfo.
Action ended 12:59:59: RegisterMIMEInfo. Return value 1.
Action start 12:59:59: WriteRegistryValues.
Action ended 12:59:59: WriteRegistryValues. Return value 1.
Action start 12:59:59: WriteIniValues.
Action ended 12:59:59: WriteIniValues. Return value 1.
Action start 12:59:59: WriteEnvironmentStrings.
Action ended 12:59:59: WriteEnvironmentStrings. Return value 1.
Action start 12:59:59: RegisterFonts.
Action ended 12:59:59: RegisterFonts. Return value 1.
Action start 12:59:59: InstallODBC.
Action ended 12:59:59: InstallODBC. Return value 0.
Action start 12:59:59: RegisterTypeLibraries.
Action ended 12:59:59: RegisterTypeLibraries. Return value 1.
Action start 12:59:59: RegisterComPlus.
Action ended 12:59:59: RegisterComPlus. Return value 0.
Action start 12:59:59: InstallServices.
Action ended 12:59:59: InstallServices. Return value 1.
Action start 12:59:59: DefragmentFiles_InitProgress.
DefragmentFiles_InitProgress: Starting immediate custom action
DefragmentFiles_InitProgress: Current UILevel is (2)
DefragmentFiles_InitProgress: MSI property DefragmentFiles: IMM_SUCCESS;C:\Program Files\Adobe\Reader 10.0\;Software\Adobe\Acrobat Reader\;2;Optimizing performance ...;Completed [1]% of process;NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
;|rdr|\ace.dll;|rdr|\acrord32.dll;|rdr|\acrord32.exe;|rdr|\agm.dll;|rdr|\bib.dll;|rdr|\coo ltype.dll;|rdr|\plug_ins\accessibility.api;|rdr|\plug_ins\acroform.api;|rdr|\plug_ins\anno ts.api;|rdr|\plug_ins\checkers.api;|rdr|\plug_ins\digsig.api;|rdr|\plug_ins\escript.api;|r dr|\plug_ins\ia32.api;|rdr|\plug_ins\makeaccessible.api;|rdr|\plug_ins\multimedia.api;|rdr |\plug_ins\pddom.api;|rdr|\plug_ins\ppklite.api;|rdr|\plug_ins\ReadOutLoud.api;|rdr|\plug_ ins\reflow.api;|rdr|\plug_ins\saveasrtf.api;|rdr|\plug_ins\search.api;|rdr|\plug_ins\sendm ail.api;|rdr|\plug_ins\spelling.api;|rdr|\plug_ins\updater.api;|rdr|\plug_ins\eBook.api;|r dr|\plug_ins\weblink.api;|rdr|\plug_ins\dva.api;35029023
DefragmentFiles_InitProgress: Ending immediate custom action
Action ended 12:59:59: DefragmentFiles_InitProgress. Return value 1.
Action start 12:59:59: DefragmentFiles.
Action ended 12:59:59: DefragmentFiles. Return value 1.
Action start 12:59:59: StartServices.
Action ended 12:59:59: StartServices. Return value 1.
Action start 12:59:59: TransferRegistryApply.
Action ended 12:59:59: TransferRegistryApply. Return value 1.
Action start 12:59:59: MoveCacheBinary.
Action ended 12:59:59: MoveCacheBinary. Return value 1.
Action start 12:59:59: InstallEnterpriseFiles.
Action ended 12:59:59: InstallEnterpriseFiles. Return value 1.
Action start 12:59:59: InstallEnterpriseRegistry.
Action ended 12:59:59: InstallEnterpriseRegistry. Return value 1.
Action start 12:59:59: LockRegPermissions.
Action ended 12:59:59: LockRegPermissions. Return value 1.
Action start 12:59:59: LockFilePermissions.
Action ended 12:59:59: LockFilePermissions. Return value 1.
Action start 12:59:59: SelfRegModules.
Action ended 12:59:59: SelfRegModules. Return value 1.
Action start 12:59:59: RegisterUser.
Action ended 12:59:59: RegisterUser. Return value 1.
Action start 12:59:59: RegisterProduct.
Action ended 12:59:59: RegisterProduct. Return value 1.
Action start 12:59:59: PublishComponents.
Action ended 12:59:59: PublishComponents. Return value 0.
Action start 12:59:59: MsiPublishAssemblies.
Action ended 12:59:59: MsiPublishAssemblies. Return value 1.
Action start 12:59:59: PublishFeatures.
Action ended 12:59:59: PublishFeatures. Return value 1.
Action start 12:59:59: PublishProduct.
Action ended 12:59:59: PublishProduct. Return value 1.
Action start 12:59:59: CacheSetupFiles_SetSourceList.
Action ended 12:59:59: CacheSetupFiles_SetSourceList. Return value 1.
Action start 12:59:59: ProcessDeleteFilesEx.
Action ended 12:59:59: ProcessDeleteFilesEx. Return value 1.
Action start 12:59:59: ProcessDeleteRegistryEx.
Action ended 12:59:59: ProcessDeleteRegistryEx. Return value 1.
Action start 12:59:59: ProcessDeleteComponentsEx.
Action ended 12:59:59: ProcessDeleteComponentsEx. Return value 1.
Action start 12:59:59: ProcessDeleteProductsEx.
Action ended 12:59:59: ProcessDeleteProductsEx. Return value 1.
Action start 12:59:59: CreateDDENameRegistry.
Action ended 12:59:59: CreateDDENameRegistry. Return value 1.
Action start 12:59:59: BroadcastReloadStubMessage.
Action ended 12:59:59: BroadcastReloadStubMessage. Return value 1.
Action start 12:59:59: UnsetIEKillBit.
Action ended 12:59:59: UnsetIEKillBit. Return value 1.
Action start 12:59:59: RestartIEUser.
Action ended 12:59:59: RestartIEUser. Return value 1.
Action start 12:59:59: InstallFinalize.
ADelRCP logging: : PDF ownership: BackupCurrentPDFOwner()
ADelRCP logging: : Return: can't find current owner. No need to backup.
DefragmentFiles: Starting deferred custom action
DefragmentFiles: MSI property CustomActionData: IMM_SUCCESS;C:\Program Files\Adobe\Reader 10.0\;Software\Adobe\Acrobat Reader\;2;Optimizing performance ...;Completed [1]% of process;NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
;|rdr|\ace.dll;|rdr|\acrord32.dll;|rdr|\acrord32.exe;|rdr|\agm.dll;|rdr|\bib.dll;|rdr|\coo ltype.dll;|rdr|\plug_ins\accessibility.api;|rdr|\plug_ins\acroform.api;|rdr|\plug_ins\anno ts.api;|rdr|\plug_ins\checkers.api;|rdr|\plug_ins\digsig.api;|rdr|\plug_ins\escript.api;|r dr|\plug_ins\ia32.api;|rdr|\plug_ins\makeaccessible.api;|rdr|\plug_ins\multimedia.api;|rdr |\plug_ins\pddom.api;|rdr|\plug_ins\ppklite.api;|rdr|\plug_ins\ReadOutLoud.api;|rdr|\plug_ ins\reflow.api;|rdr|\plug_ins\saveasrtf.api;|rdr|\plug_ins\search.api;|rdr|\plug_ins\sendm ail.api;|rdr|\plug_ins\spelling.api;|rdr|\plug_ins\updater.api;|rdr|\plug_ins\eBook.api;|r dr|\plug_ins\weblink.api;|rdr|\plug_ins\dva.api;35029023
DefragmentFiles: Defragmention process was invoked
DefragmentFiles: Setting up action data and progress bar ...
DefragmentFiles: DefragResetProgress disabled
DefragmentFiles: Finished setting up action data and progress bar
DefragmentFiles: Ending deferred custom action
ADelRCP logging: : CreateDDEReg: current value of [DEFAULT_VERB]=Read
ADelRCP logging: : CreateDDEReg: DDE server name value = AcroViewR10
Action ended 13:00:10: InstallFinalize. Return value 1.
Action start 13:00:10: ISSetupFilesCleanup.
1: Deleting Support File: C:\Users\ADMINI~1\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AA1000000001}\FixTransforms .exe
Action ended 13:00:10: ISSetupFilesCleanup. Return value 1.
Action start 13:00:10: RegisterReboot.
Action ended 13:00:10: RegisterReboot. Return value 1.
Action start 13:00:10: CleanupRunTime.
Action ended 13:00:10: CleanupRunTime. Return value 1.
Action start 13:00:10: DoSubLaunches.
CustomAction DoSubLaunches returned actual error code 1603 but will be translated to success due to continue marking
Action ended 13:00:10: DoSubLaunches. Return value 1.
Action ended 13:00:10: INSTALL. Return value 1.
Property(S): Text = 0
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {A6EADE66-0000-0000-484E-7E8A45000000}
Property(S): ROOTDRIVE = C:\
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): SUPPORTDIR = C:\Users\ADMINI~1\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AA1000000001}
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): OriginalDatabase = \\10.41.3.10\DeploymentShare$\Applications\Adobe Reader 10.1.1\AcroRead.msi
Property(S): DATABASE = C:\Windows\Installer\1621b.msi
Property(S): COMPANYNAME = EIG
Property(S): USERNAME = International School of Geneva
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 2.0.50727.4927
Property(S): Date = 07.12.2011
Property(S): VersionNT = 601
Property(S): LockRegPermissions = CLASSES_ROOT\AcroIEHelper.AcroIEHlprObj@@1@@131097@@CLASSES_ROOT\AcroIEHelper.AcroIEHlprO bj@@22@@983103@@CLASSES_ROOT\AcroIEHelper.AcroIEHlprObj@@26@@131097@@CLASSES_ROOT\AcroIEHe lper.AcroIEHlprObj.1@@1@@131097@@CLASSES_ROOT\AcroIEHelper.AcroIEHlprObj.1@@22@@983103@@CL ASSES_ROOT\AcroIEHelper.AcroIEHlprObj.1@@26@@131097@@CLASSES_ROOT\AcroPDF.FDF@@1@@131097@@ CLASSES_ROOT\AcroPDF.FDF@@22@@983103@@CLASSES_ROOT\AcroPDF.FDF@@26@@131097@@CLASSES_ROOT\A croPDF.FDF.1@@1@@131097@@CLASSES_ROOT\AcroPDF.FDF.1@@22@@983103@@CLASSES_ROOT\AcroPDF.FDF. 1@@26@@131097@@CLASSES_ROOT\AcroPDF.PDF@@1@@131097@@CLASSES_ROOT\AcroPDF.PDF@@22@@983103@@ CLASSES_ROOT\AcroPDF.PDF@@26@@131097@@CLASSES_ROOT\AcroPDF.PDF.1@@1@@131097@@CLASSES_ROOT\ AcroPDF.PDF.1@@22@@983103@@CLASSES_ROOT\AcroPDF.PDF.1@@26@@131097@@CLASSES_ROOT\AppID\Acro PDF.DLL@@1@@131097@@CLASSES_ROOT\AppID\AcroPDF.DLL@@22@@983103@@CLASSES_ROOT\AppID\AcroPDF .DLL@@26@@131097@@CLASSES_ROOT\AppID\{BBAA0E44-3862-490C-8E63-AC2D2D6EF733}@@1@@131097@@CL ASSES_ROOT\AppID\{BBAA0E44-3862-490C-8E63-AC2D2D6EF733}@@22@@983103@@CLASSES_ROOT\AppID\{B BAA0E44-3862-490C-8E63-AC2D2D6EF733}@@26@@131097@@CLASSES_ROOT\CLSID\{06849E9F-C8D7-4D59-B 87D-784B7D6BE0B3}@@1@@131097@@CLASSES_ROOT\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}@@2 2@@983103@@CLASSES_ROOT\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}@@26@@131097@@CLASSES_ ROOT\CLSID\{5BB2200E-5672-4A32-902A-5A98DB1C58DC}@@1@@131097@@CLASSES_ROOT\CLSID\{5BB2200E -5672-4A32-902A-5A98DB1C58DC}@@22@@983103@@CLASSES_ROOT\CLSID\{5BB2200E-5672-4A32-902A-5A9 8DB1C58DC}@@26@@131097@@CLASSES_ROOT\CLSID\{CA8A9780-280D-11CF-A24D-444553540000}@@1@@1310 97@@CLASSES_ROOT\CLSID\{CA8A9780-280D-11CF-A24D-444553540000}@@22@@983103@@CLASSES_ROOT\CL SID\{CA8A9780-280D-11CF-A24D-444553540000}@@26@@131097@@CLASSES_ROOT\CLSID\{EE5A151A-AD2A- 4CEE-AD65-228B59F5B4AD}@@1@@131097@@CLASSES_ROOT\CLSID\{EE5A151A-AD2A-4CEE-AD65-228B59F5B4 AD}@@22@@983103@@CLASSES_ROOT\CLSID\{EE5A151A-AD2A-4CEE-AD65-228B59F5B4AD}@@26@@131097@@CL ASSES_ROOT\Interface\{3B813CE7-7C10-4F84-AD06-9DF76D97A9AA}@@1@@131097@@CLASSES_ROOT\Inter face\{3B813CE7-7C10-4F84-AD06-9DF76D97A9AA}@@22@@983103@@CLASSES_ROOT\Interface\{3B813CE7- 7C10-4F84-AD06-9DF76D97A9AA}@@26@@131097@@CLASSES_ROOT\Interface\{6E67BCC1-D776-44BB-9DC8- C09F542C3CB6}@@1@@131097@@CLASSES_ROOT\Interface\{6E67BCC1-D776-44BB-9DC8-C09F542C3CB6}@@2 2@@983103@@CLASSES_ROOT\Interface\{6E67BCC1-D776-44BB-9DC8-C09F542C3CB6}@@26@@131097@@CLAS SES_ROOT\Interface\{E790E1D1-9DE8-4853-8AC6-933D4FD9C927}@@1@@131097@@CLASSES_ROOT\Interfa ce\{E790E1D1-9DE8-4853-8AC6-933D4FD9C927}@@22@@983103@@CLASSES_ROOT\Interface\{E790E1D1-9D E8-4853-8AC6-933D4FD9C927}@@26@@131097@@CLASSES_ROOT\Interface\{EE5A151A-AD2A-4CEE-AD65-22 8B59F5B4AD}@@1@@131097@@CLASSES_ROOT\Interface\{EE5A151A-AD2A-4CEE-AD65-228B59F5B4AD}@@22@ @983103@@CLASSES_ROOT\Interface\{EE5A151A-AD2A-4CEE-AD65-228B59F5B4AD}@@26@@131097@@CLASSE S_ROOT\TypeLib\{05BFD3F1-6319-4F30-B752-C7A22889BCC4}@@1@@131097@@CLASSES_ROOT\TypeLib\{05 BFD3F1-6319-4F30-B752-C7A22889BCC4}@@22@@983103@@CLASSES_ROOT\TypeLib\{05BFD3F1-6319-4F30- B752-C7A22889BCC4}@@26@@131097@@CLASSES_ROOT\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48 }@@1@@131097@@CLASSES_ROOT\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48}@@22@@983103@@CLA SSES_ROOT\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48}@@26@@131097
Property(S): DefragmentFiles = IMM_SUCCESS;C:\Program Files\Adobe\Reader 10.0\;Software\Adobe\Acrobat Reader\;2;Optimizing performance ...;Completed [1]% of process;NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
;|rdr|\ace.dll;|rdr|\acrord32.dll;|rdr|\acrord32.exe;|rdr|\agm.dll;|rdr|\bib.dll;|rdr|\coo ltype.dll;|rdr|\plug_ins\accessibility.api;|rdr|\plug_ins\acroform.api;|rdr|\plug_ins\anno ts.api;|rdr|\plug_ins\checkers.api;|rdr|\plug_ins\digsig.api;|rdr|\plug_ins\escript.api;|r dr|\plug_ins\ia32.api;|rdr|\plug_ins\makeaccessible.api;|rdr|\plug_ins\multimedia.api;|rdr |\plug_ins\pddom.api;|rdr|\plug_ins\ppklite.api;|rdr|\plug_ins\ReadOutLoud.api;|rdr|\plug_ ins\reflow.api;|rdr|\plug_ins\saveasrtf.api;|rdr|\plug_ins\search.api;|rdr|\plug_ins\sendm ail.api;|rdr|\plug_ins\spelling.api;|rdr|\plug_ins\updater.api;|rdr|\plug_ins\eBook.api;|r dr|\plug_ins\weblink.api;|rdr|\plug_ins\dva.api;35029023
Property(S): MoveCacheBinary = C:\Users\ADMINI~1\AppData\Local\Temp\;C:\Program Files\Adobe\Reader 10.0\Setup Files\{AC76BA86-7AD7-1033-7B44-AA1000000001}\
Property(S): FileTypesOwnerRestore = AcroExch.FDFDoc@@0@@PDF@@AcroExch.XFDFDoc@@0@@PDF@@AcroExch.XDPDoc@@0@@PDF@@AcroExch.SecS tore@@0@@PDF@@AcroExch.Document.7@@0@@PDF@@AcroExch.Document@@0@@PDF@@.pdf@@0@@PDF@@.secst ore@@0@@PDF@@AFormAut.App@@0@@PDF@@AcroAccess.AcrobatAccess@@0@@PDF@@AcroExch.Profile@@0@@ PDF@@AcroExch.RMFFile@@0@@PDF@@AcroIEHelper.AcroIEHlprObj@@0@@PDF@@AcroPDF.PDF@@0@@PDF@@Ap pID\AcroPDF.DLL@@0@@PDF@@AppID\PDFPrevHndlr.DLL@@0@@PDF@@AppID\{6236FF8C-E747-4173-86D3-99 F511B61DF3}@@0@@PDF@@AppID\{BBAA0E44-3862-490C-8E63-AC2D2D6EF733}@@0@@PDF@@CLSID\{06849E9F -C8D7-4D59-B87D-784B7D6BE0B3}@@0@@PDF@@CLSID\{12BA069D-0FC6-4577-97C6-5DF634CE6E84}@@0@@PD F@@CLSID\{17F2E344-8227-4AA7-A25A-E89424566BBA}@@0@@PDF@@CLSID\{49400A7C-81A8-4F52-8CCE-D5 4739EE87EC}@@0@@PDF@@CLSID\{5BB2200E-5672-4A32-902A-5A98DB1C58DC}@@0@@PDF@@CLSID\{7CD069A1 -50AA-11D1-B8F0-00A0C9259304}@@0@@PDF@@CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}@@0@@PD F@@CLSID\{B801CA65-A1FC-11D0-85AD-444553540000}@@0@@PDF@@CLSID\{BD57A9B2-4E7D-4892-9107-9F 4106472DA4}@@0@@PDF@@CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}@@0@@PDF@@CLSID\{CA8A9780 -280D-11CF-A24D-444553540000}@@0@@PDF@@CLSID\{D38406DA-E8AA-484b-B80D-3D3DBDCC2FB2}@@0@@PD F@@CLSID\{DC6EFB56-9CFA-464D-8880-44885D7DC193}@@0@@PDF@@CLSID\{DF9A1DA0-23C0-101B-B02E-FD FDFDFDFDFD}\AutoTreatAs@@0@@PDF@@CLSID\{DF9A1DA0-23C0-101B-B02E-FDFDFDFDFDFD}\TreatAs@@0@@ PDF@@CLSID\{EE5A151A-AD2A-4CEE-AD65-228B59F5B4AD}@@0@@PDF@@Interface\{17F2E344-8227-4AA7-A 25A-E89424566BBA}@@0@@PDF@@Interface\{36DE898D-AD48-40A5-B4B2-123F916BFBAB}@@0@@PDF@@Inter face\{3B813CE7-7C10-4F84-AD06-9DF76D97A9AA}@@0@@PDF@@Interface\{4A894040-247E-4AFF-BB08-34 89E9905235}@@0@@PDF@@Interface\{5007373A-20D7-458F-9FFB-ABC900E3A831}@@0@@PDF@@Interface\{ 618736E0-3C3D-11CF-810C-00AA00389B71}@@0@@PDF@@Interface\{673E8452-7646-11D1-B90B-00A0C925 9304}@@0@@PDF@@Interface\{7CD069A0-50AA-11D1-B8F0-00A0C9259304}@@0@@PDF@@Interface\{81F9B4 4F-BA3A-4F5D-9B51-090C74A9B3A4}@@0@@PDF@@Interface\{8D46C1B6-BBAB-450D-A61F-4DDC898B21D4}@ @0@@PDF@@Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}@@0@@PDF@@Interface\{E790E1D1-9DE 8-4853-8AC6-933D4FD9C927}@@0@@PDF@@Interface\{EE5A151A-AD2A-4CEE-AD65-228B59F5B4AD}@@0@@PD F@@Interface\{F9F2FE81-F764-4BD0-AFA5-5DE841DDB625}@@0@@PDF@@MIME\Database\Content Type\application/pdf@@0@@PDF@@MIME\Database\Content Type\application/vnd.adobe.xdp+xml@@0@@PDF@@MIME\Database\Content Type\application/vnd.adobe.xfd+xml@@0@@PDF@@MIME\Database\Content Type\application/vnd.adobe.xfdf@@0@@PDF@@MIME\Database\Content Type\application/vnd.fdf@@0@@PDF@@PDFPrevHndlr.PDFPreviewHandler@@0@@PDF@@PDFPrevHndlr.PD FPreviewHandler.1@@0@@PDF@@SOFTWARE\Classes\AcroBroker.Broker@@2@@PDF@@SOFTWARE\Classes\Ac roBroker.Broker.1\CLSID@@2@@PDF@@SOFTWARE\Classes\AcroBroker.Broker1@@2@@PDF@@SOFTWARE\Cla sses\AcroBroker.Broker\CLSID@@2@@PDF@@SOFTWARE\Classes\AcroBroker.Broker\CurVer@@2@@PDF@@S OFTWARE\Classes\AppID\AcroBroker.EXE@@2@@PDF@@SOFTWARE\Classes\AppID\{F2383816-917A-46CC-A D2A-5013BED3800F}@@2@@PDF@@SOFTWARE\Classes\Interface\{D3F22039-E3CF-4FC4-9A30-426A46056B8 C}@@2@@PDF@@SOFTWARE\Classes\TypeLib\{41738EEA-442F-477F-92CF-2889BD6CD7E7}@@2@@PDF@@SOFTW ARE\Classes\TypeLib\{41738EEA-442F-477F-92CF-2889BD6CD7E7}\1.0@@2@@PDF@@SOFTWARE\Classes\T ypeLib\{41738EEA-442F-477F-92CF-2889BD6CD7E7}\1.0\0@@2@@PDF@@SOFTWARE\Classes\TypeLib\{417 38EEA-442F-477F-92CF-2889BD6CD7E7}\1.0\0\win32@@2@@PDF@@SOFTWARE\Classes\TypeLib\{41738EEA -442F-477F-92CF-2889BD6CD7E7}\1.0\FLAGS@@2@@PDF@@SOFTWARE\Classes\TypeLib\{41738EEA-442F-4 77F-92CF-2889BD6CD7E7}\1.0\HELPDIR@@2@@PDF@@TypeLib\{0F6D3808-7974-4B1A-94C2-3200767EACE8} @@0@@PDF@@TypeLib\{41C5FFFE-36DD-415D-9ED0-2976A342A1C8}@@0@@PDF@@TypeLib\{E64169B3-3592-4 7d2-816E-602C5C13F328}@@0@@PDF
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Property(S): LOCALE_FI_FI = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\fi_FI\
Property(S): LOCALE_FR_FR = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\fr_FR\
Property(S): LOCALE_HR_HR = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\hr_HR\
Property(S): LOCALE_HU_HU = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\hu_HU\
Property(S): LOCALE_IT_IT = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\it_IT\
Property(S): LOCALE_JA_JP = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\ja_JP\
Property(S): LOCALE_KO_KR = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\ko_KR\
Property(S): LOCALE_NB_NO = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\nb_NO\
Property(S): LOCALE_NL_NL = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\nl_NL\
Property(S): LOCALE_PL_PL = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\pl_PL\
Property(S): LOCALE_PT_BR = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\pt_BR\
Property(S): LOCALE_RO_RO = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\ro_RO\
Property(S): LOCALE_RU_RU = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\ru_RU\
Property(S): LOCALE_SK_SK = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\sk_SK\
Property(S): LOCALE_SL_SI = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\sl_SI\
Property(S): LOCALE_SV_SE = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\sv_SE\
Property(S): LOCALE_TR_TR = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\tr_TR\
Property(S): LOCALE_UK_UA = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\uk_UA\
Property(S): LOCALE_ZH_CN = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\zh_CN\
Property(S): LOCALE_ZH_TW = C:\Program Files\Adobe\Reader 10.0\Reader\Locale\zh_TW\
Property(S): LocalAppDataFolder = C:\Users\Administrator\AppData\Local\
Property(S): MOZILLA_1 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_2 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_3 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_4 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_5 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_6 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_7 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MOZILLA_8 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): MPP = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\
Property(S): MPP_CZE = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_CZE\
Property(S): MPP_HRV = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_HRV\
Property(S): MPP_HUN = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_HUN\
Property(S): MPP_POL = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_POL\
Property(S): MPP_RUM = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_RUM\
Property(S): MPP_RUS = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_RUS\
Property(S): MPP_SKY = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_SKY\
Property(S): MPP_SLV = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_SLV\
Property(S): MPP_TUR = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_TUR\
Property(S): MPP_UKR = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP_UKR\
Property(S): MULTIMEDIA_MPP_CAT = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_CHS = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_CHT = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_DAN = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_DEU = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_ESP = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_EUQ = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_FRA = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_ITA = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_JAPN = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_KOR = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_NLD = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_NOR = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_PTB = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_SUO = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MULTIMEDIA_MPP_SVE = C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
Property(S): MyPicturesFolder = C:\Users\Administrator\Pictures\
Property(S): NETSCAPE_3 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): NETSCAPE_4 = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\
Property(S): ONLINE_HELP = C:\Program Files\Common Files\Adobe\Help\
Property(S): ONLINE_HELP_CA_ES = C:\Program Files\Common Files\Adobe\Help\ca_es\
Property(S): ONLINE_HELP_CA_ES_RDR = C:\Program Files\Common Files\Adobe\Help\ca_es\reader\
Property(S): ONLINE_HELP_CA_ES_RDRX = C:\Program Files\Common Files\Adobe\Help\ca_es\reader\X\
Property(S): ONLINE_HELP_CA_ES_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\ca_es\reader\X\using\
Property(S): ONLINE_HELP_CS_CZ = C:\Program Files\Common Files\Adobe\Help\cs_cz\
Property(S): ONLINE_HELP_CS_CZ_RDR = C:\Program Files\Common Files\Adobe\Help\cs_cz\reader\
Property(S): ONLINE_HELP_CS_CZ_RDRX = C:\Program Files\Common Files\Adobe\Help\cs_cz\reader\X\
Property(S): ONLINE_HELP_CS_CZ_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\cs_cz\reader\X\using\
Property(S): ONLINE_HELP_DA_DK = C:\Program Files\Common Files\Adobe\Help\da_dk\
Property(S): ONLINE_HELP_DA_DK_RDR = C:\Program Files\Common Files\Adobe\Help\da_dk\reader\
Property(S): ONLINE_HELP_DA_DK_RDRX = C:\Program Files\Common Files\Adobe\Help\da_dk\reader\X\
Property(S): ONLINE_HELP_DA_DK_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\da_dk\reader\X\using\
Property(S): ONLINE_HELP_DE_DE = C:\Program Files\Common Files\Adobe\Help\de_de\
Property(S): ONLINE_HELP_DE_DE_RDR = C:\Program Files\Common Files\Adobe\Help\de_de\reader\
Property(S): ONLINE_HELP_DE_DE_RDRX = C:\Program Files\Common Files\Adobe\Help\de_de\reader\X\
Property(S): ONLINE_HELP_DE_DE_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\de_de\reader\X\using\
Property(S): ONLINE_HELP_EN_US = C:\Program Files\Common Files\Adobe\Help\en_us\
Property(S): ONLINE_HELP_EN_US_RDR = C:\Program Files\Common Files\Adobe\Help\en_us\reader\
Property(S): ONLINE_HELP_EN_US_RDRX = C:\Program Files\Common Files\Adobe\Help\en_us\reader\X\
Property(S): ONLINE_HELP_EN_US_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\en_us\reader\X\using\
Property(S): ONLINE_HELP_ES_ES = C:\Program Files\Common Files\Adobe\Help\es_es\
Property(S): ONLINE_HELP_ES_ES_RDR = C:\Program Files\Common Files\Adobe\Help\es_es\reader\
Property(S): ONLINE_HELP_ES_ES_RDRX = C:\Program Files\Common Files\Adobe\Help\es_es\reader\X\
Property(S): ONLINE_HELP_ES_ES_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\es_es\reader\X\using\
Property(S): ONLINE_HELP_EU_ES = C:\Program Files\Common Files\Adobe\Help\eu_ES\
Property(S): ONLINE_HELP_EU_ES_RDR = C:\Program Files\Common Files\Adobe\Help\eu_ES\reader\
Property(S): ONLINE_HELP_EU_ES_RDRX = C:\Program Files\Common Files\Adobe\Help\eu_ES\reader\X\
Property(S): ONLINE_HELP_EU_ES_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\eu_ES\reader\X\using\
Property(S): ONLINE_HELP_FI_FI = C:\Program Files\Common Files\Adobe\Help\fi_fi\
Property(S): ONLINE_HELP_FI_FI_RDR = C:\Program Files\Common Files\Adobe\Help\fi_fi\reader\
Property(S): ONLINE_HELP_FI_FI_RDRX = C:\Program Files\Common Files\Adobe\Help\fi_fi\reader\X\
Property(S): ONLINE_HELP_FI_FI_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\fi_fi\reader\X\using\
Property(S): ONLINE_HELP_FR_FR = C:\Program Files\Common Files\Adobe\Help\fr_fr\
Property(S): ONLINE_HELP_FR_FR_RDR = C:\Program Files\Common Files\Adobe\Help\fr_fr\reader\
Property(S): ONLINE_HELP_FR_FR_RDRX = C:\Program Files\Common Files\Adobe\Help\fr_fr\reader\X\
Property(S): ONLINE_HELP_FR_FR_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\fr_fr\reader\X\using\
Property(S): ONLINE_HELP_HR_HR = C:\Program Files\Common Files\Adobe\Help\hr_hr\
Property(S): ONLINE_HELP_HR_HR_RDR = C:\Program Files\Common Files\Adobe\Help\hr_hr\reader\
Property(S): ONLINE_HELP_HR_HR_RDRX = C:\Program Files\Common Files\Adobe\Help\hr_hr\reader\X\
Property(S): ONLINE_HELP_HR_HR_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\hr_hr\reader\X\using\
Property(S): ONLINE_HELP_HU_HU = C:\Program Files\Common Files\Adobe\Help\hu_hu\
Property(S): ONLINE_HELP_HU_HU_RDR = C:\Program Files\Common Files\Adobe\Help\hu_hu\reader\
Property(S): ONLINE_HELP_HU_HU_RDRX = C:\Program Files\Common Files\Adobe\Help\hu_hu\reader\X\
Property(S): ONLINE_HELP_HU_HU_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\hu_hu\reader\X\using\
Property(S): ONLINE_HELP_IT_IT = C:\Program Files\Common Files\Adobe\Help\it_it\
Property(S): ONLINE_HELP_IT_IT_RDR = C:\Program Files\Common Files\Adobe\Help\it_it\reader\
Property(S): ONLINE_HELP_IT_IT_RDRX = C:\Program Files\Common Files\Adobe\Help\it_it\reader\X\
Property(S): ONLINE_HELP_IT_IT_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\it_it\reader\X\using\
Property(S): ONLINE_HELP_JA_JP = C:\Program Files\Common Files\Adobe\Help\ja_jp\
Property(S): ONLINE_HELP_JA_JP_RDR = C:\Program Files\Common Files\Adobe\Help\ja_jp\reader\
Property(S): ONLINE_HELP_JA_JP_RDRX = C:\Program Files\Common Files\Adobe\Help\ja_jp\reader\X\
Property(S): ONLINE_HELP_JA_JP_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\ja_jp\reader\X\using\
Property(S): ONLINE_HELP_KO_KR = C:\Program Files\Common Files\Adobe\Help\ko_kr\
Property(S): ONLINE_HELP_KO_KR_RDR = C:\Program Files\Common Files\Adobe\Help\ko_kr\reader\
Property(S): ONLINE_HELP_KO_KR_RDRX = C:\Program Files\Common Files\Adobe\Help\ko_kr\reader\X\
Property(S): ONLINE_HELP_KO_KR_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\ko_kr\reader\X\using\
Property(S): ONLINE_HELP_NB_NO = C:\Program Files\Common Files\Adobe\Help\nb_no\
Property(S): ONLINE_HELP_NB_NO_RDR = C:\Program Files\Common Files\Adobe\Help\nb_no\reader\
Property(S): ONLINE_HELP_NB_NO_RDRX = C:\Program Files\Common Files\Adobe\Help\nb_no\reader\X\
Property(S): ONLINE_HELP_NB_NO_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\nb_no\reader\X\using\
Property(S): ONLINE_HELP_NL_NL = C:\Program Files\Common Files\Adobe\Help\nl_nl\
Property(S): ONLINE_HELP_NL_NL_RDR = C:\Program Files\Common Files\Adobe\Help\nl_nl\reader\
Property(S): ONLINE_HELP_NL_NL_RDRX = C:\Program Files\Common Files\Adobe\Help\nl_nl\reader\X\
Property(S): ONLINE_HELP_NL_NL_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\nl_nl\reader\X\using\
Property(S): ONLINE_HELP_PL_PL = C:\Program Files\Common Files\Adobe\Help\pl_pl\
Property(S): ONLINE_HELP_PL_PL_RDR = C:\Program Files\Common Files\Adobe\Help\pl_pl\reader\
Property(S): ONLINE_HELP_PL_PL_RDRX = C:\Program Files\Common Files\Adobe\Help\pl_pl\reader\X\
Property(S): ONLINE_HELP_PL_PL_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\pl_pl\reader\X\using\
Property(S): ONLINE_HELP_PT_BR = C:\Program Files\Common Files\Adobe\Help\pt_br\
Property(S): ONLINE_HELP_PT_BR_RDR = C:\Program Files\Common Files\Adobe\Help\pt_br\reader\
Property(S): ONLINE_HELP_PT_BR_RDRX = C:\Program Files\Common Files\Adobe\Help\pt_br\reader\X\
Property(S): ONLINE_HELP_PT_BR_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\pt_br\reader\X\using\
Property(S): ONLINE_HELP_RO_RO = C:\Program Files\Common Files\Adobe\Help\ro_ro\
Property(S): ONLINE_HELP_RO_RO_RDR = C:\Program Files\Common Files\Adobe\Help\ro_ro\reader\
Property(S): ONLINE_HELP_RO_RO_RDRX = C:\Program Files\Common Files\Adobe\Help\ro_ro\reader\X\
Property(S): ONLINE_HELP_RO_RO_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\ro_ro\reader\X\using\
Property(S): ONLINE_HELP_RU_RU = C:\Program Files\Common Files\Adobe\Help\ru_ru\
Property(S): ONLINE_HELP_RU_RU_RDR = C:\Program Files\Common Files\Adobe\Help\ru_ru\reader\
Property(S): ONLINE_HELP_RU_RU_RDRX = C:\Program Files\Common Files\Adobe\Help\ru_ru\reader\X\
Property(S): ONLINE_HELP_RU_RU_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\ru_ru\reader\X\using\
Property(S): ONLINE_HELP_SK_SK = C:\Program Files\Common Files\Adobe\Help\sk_sk\
Property(S): ONLINE_HELP_SK_SK_RDR = C:\Program Files\Common Files\Adobe\Help\sk_sk\reader\
Property(S): ONLINE_HELP_SK_SK_RDRX = C:\Program Files\Common Files\Adobe\Help\sk_sk\reader\X\
Property(S): ONLINE_HELP_SK_SK_RDRX_USING = C:\Program Files\Common Files\Adobe\Help\sk_sk\reader\X\using\
Property(S): ONLINE_HELP_SL_SI = C:\Program Files\Common Files\Adobe\Help\sl_si\
Property(S): ONLINE_HELP_SL_SI_RDR = C:\Program Files\Common Files\Adobe\Help\sl_si\reader\
Property(S): ONLINE_HELP_SL_SI_RDRX = C:\Program Files\Common Files\Adobe\Help\sl_si\reader\X\
Property(S): ONLINE_HELP_SL_SI_RDRX_USING = C:\Program Files\ComHi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)
Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 9.0.0.332
Application Timestamp: 4850eb76
Fault Module Name: MakeAccessible.api
Fault Module Version: 9.0.0.332
Fault Module Timestamp: 4850e54e
Exception Code: c0000005
Exception Offset: 000e1059
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
Version: 8.14.10.1930
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: Intel(R) G33/G31 Express Chipset Family
Resolution: 1024 x 768 x 75
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
Version: 9.0.0.0
Creation Date: 2008/06/12
Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:00:30 AMTo go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.
-
An Internal Error Occured - Adobe Acrobat Professional 10.0.0.396
Hi All,
We are facing an issue in Acrobat 10.0.0.396 version, While working on the adobe file its suddenly get closed with the following error pop up " an internal error occured ", we dont get any event logs errors in the system and no error code in the error pop up window.
Why the error coming whether it is a know issue, if it is then what is the solution for the same.
How do we download the Acrobat 10.0.0.396 version patches from the internet if it is available.
Please find the System generation report from the problamatic acrobat 10.0.0.396.
Available Physical Memory: 2642616 KB
Available Virtual Memory: 1911980 KB
BIOS Version: DELL - 15
Default Browser:
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: Intel(R) Q35 Express Chipset Family
Version: 6.14.10.4957
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:40 PM
Locale: English (United States)
Monitor:
Name: Intel(R) Q35 Express Chipset Family
Resolution: 1280 x 1024 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2327 Mhz
System Name: CSGPYRENF2F008
Temporary Directory: C:\DOCUME~1\100083\LOCALS~1\Temp\
Time Zone: India Standard Time
Total Physical Memory: 3396136 KB
Total Virtual Memory: 2097024 KB
User Name: 100083
Windows Directory: C:\WINDOWS
Installed plug-ins:
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\AcroForm.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Annots.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\DigSig.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\EScript.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\IA32.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\PPKLite.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Spelling.api
Version: 10.0.0.396
Creation Date: 2010/10/25
Creation Time: 3:13:50 PM
The same version having issue in the multiple OS installed computers.
Thanks in advance.Since you did not say, I will assume you are running on Win 7, possibly X64. The first step to 10.0 is to do the updates and see if that resolves your issue. There is a good chance that is the problem.
OK, taking the long approach to find out your OS, it is XP, sp3. In any case, the first step is to do your updates and see if that resolves the issue. It is a waste of time to trouble shoot something that may have already been fixed.
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