Pre-loaded windows 8.1 error

To start of with , may I disclose to you that I am a complete novice to computers and do not understand any of the tech names used in these forums ,   I have a G500 , brought from new , with windows 8.1 pre-loaded . I have used it without problem for 14 months now , but have recently been recieving messages to activate windows . I contacted Microsoft support , and they tried to remotely activate windows for me , but were unable to . They told me that a error in the licence that was pre-injected in the motherboard is the cause .   Has anybody any idea how to correct this ? Microsoft told me that the error was already there before I brought the computer ,   Any help would be much appreciated

Hello     thanx for answering     I purchased the computer from a large , reputable company in the uk called littlewoods in april 2014 , I cannot discover the status of my warrenty , as when I put my computers serial number in the warrenty checker , it informs me that it does not recognise it . I believe though , that it came with a 12 month warranty . The lady at microsoft support informed me that the best way to sort this out ,would be to purchase a new windows 8.1 . But ,as she told me that the error was already in the computer before I purchased it , this seems a little unfair , as the fault is not due to anything I have done .

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    Network Card(s): 1 NIC(s) Installed.
    [01]: HP NC373i Multifunction Gigabit Server Adapter
    Connection Name: Local Area Connection 2
    DHCP Enabled: No
    IP address(es)
    [01]: x.x.x.x
    [02]: fe80::f494:43c2:7d90:e774
    Hyper-V Requirements: VM Monitor Mode Extensions: No
    Virtualization Enabled In Firmware: No
    Second Level Address Translation: No
    Data Execution Prevention Available: No
    Things I have tried:
    1. I tried to backup manually to external HDD using wsb snap-in, but it has failed in the same way.
    2. Stop and re-add protection.
    3. I have researched the error, some results suggest that some bad sectors might exist, however, when I run the command, it forces me to schedule the command on next boot. when I reboot, it loads windows after that gives a message "Cannot open the volume
    for direct access"
    How to end this loop? please help. Thanks for considering my question ...

    Hello Ebttikar,
    Please try clean boot then test how the issue goes. Following are the detailed steps about clean boot:
    Log on to the computer by using an account that has administrator rights.
    Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.
    On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
    Click OK, Choose Don’t show this message again and then click Restart.
    Please check if RDP session issue is still the same.
    Please let me know the result.
    Best regards,
    Sophia Sun
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Failed to load database information. Error in File temp_

    Our environment:
    Windows Server 2012 R2 Data-center Edition 64 bit
    Visual Studio Pro 2013 Version 12.0.3.30110.00 Update 1
    .Net 4.5.51641
    Crystal Reports for VS 2013 V13.0.9.1312
    Oracle ODAC 11.2.0
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    Failed to load database information. ---> System.Runtime.InteropServices.COMException: Failed to load database information.
    Error in File temp_d55286fc-26ee-4216-9062-3e32380313ab {B640FD39-66AC-4B6E-995D-7218BB48A992}.rpt:
    Failed to load database information.
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       at CrystalDecisions.CrystalReports.Engine.Table.SetDataSource(Object val, Type type)
       at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSourceInternal(Object val, Type type)
       --- End of inner exception stack trace ---
       at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)
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    Imports System.Data
    Imports System
    Imports System.Windows.Forms
    Imports CrystalDecisions.CrystalReports.Engine
    Imports CrystalDecisions.Shared
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        Private Sub Form1_Load(sender As Object, e As EventArgs) Handles Me.Load
            Dim crReportDocument As New CrystalReport3()
            Dim DataSet1 As DataSet
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            Dim adoOleDbDataAdapter As OleDbDataAdapter
            Dim connectionString As String = ""
            connectionString = "Provider=OraOLEDB.Oracle;"
            connectionString += "Data Source=ourdb;"
            connectionString += "User ID=ouruserid;Password=ourpsw"
            adoOleDbConnection = New OleDbConnection(connectionString)
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            adoOleDbDataAdapter = New OleDbDataAdapter(sqlString, adoOleDbConnection)
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            crReportDocument.PrintOptions.PrinterName = "HP_LaserJet_4350_PCL_5e_Info_Tech"
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            DataSet1.Dispose()
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            adoOleDbConnection.Dispose()
            crReportDocument.Dispose()
            Me.Close()
        End Sub
    End Class
    Here is the app.config:
    <?xml version="1.0" encoding="utf-8" ?>
    <configuration>
        <startup useLegacyV2RuntimeActivationPolicy="true">
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        <system.windows.forms jitDebugging="true" />
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    Bruce

    Looking at the AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_myprograminfo led us to the last dll loaded being:
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    State[0].Value=1
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    From the above we found this:
    1. the app.exe.config is all in one package which cannot be separated with the EXE file.
    2. the supporting component such as dll files, app.exe.config etc CANNOT be combined into the EXE file
    Adding the cr3Test.exe.config to the same folder as the cr3Test.exe RESOLVED the problem on Win 7. It also RESOLVED the problem on Server 2012 R2.
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    Thanks.
    Bruce

  • Data loads at Repository, but error in dashboard, System DSN

    Error in Dashboard UI:
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    While creating the System DSN with Oracle 11g, the error is as follows -
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    SQLState=IM003
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    Thanks
    KSK

    hi
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    2.set the ODBC.INI tnsfile on linux box
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    hope iit helps
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