"Pre-sign for this shipment form" has disappeared

I have an iphone coming tomorrow and need the pre-sign form for UPS delivery.  The "Pre-sign for this shipment" link mysteriously disappeared from my order status page.  It was there yesterday.  Gone today.
Any suggestions?

Wow.
I am having a hard time believing what just happened when I called Apple Customer Service.
They DEMANDED $20 before they would transfer me to the team that could send me the form.
So Apple's web site is broken.  I am a customer who has every iphone they ever made, a Mac Pro and iMac, several Macbooks and numerous ipods.  But I have to pay $20 to get a form that isn't there because their website is broken?
THAT is the WORST customer service I have ever had.   Bar none.

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