Premiere 9 crashes out of installation process very early, but Elements 9 installed OK...?
I have a double pack - Elements 9 & Premiere 9. Elements installed fine, Premiere crashed out of installation process very early with the following message. Is this just a faulty DVD?
"Either Adobe Premiere Elements 9 is not installed on the system or has corrupted. So please install Adobe Premiere Elements 9 and then retry.
Your system has not been modified. To install this program at a later time, please run the installation again."
This message flashes up within a few seconds of running. No sign of any application on drive C or start menu. PC has been rebooted several times (without startup programs). PC is an Intel Core 2 Duo running Windows 7 with 4gb ram amd lots of free HD space. I have repeatedly tried to reinstall and it crashes out with same message very quickly.
Can anyone please tell me where to start from here?
Hello Mandeep,
OK, I tried this but my serial number was rejected. Do I demand replacement from my Adobe Premiere supplier? (on ebay) As you are 'staff' could you check the serial number i was given? My serial number is
I would add that the download link you directed me to was for the Premiere 11 version download, whereas I only bought version 9. Just version 9 is fine for my needs.
Thank you
Peter White
Similar Messages
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Solution: The installation process has encountered an error while installing Shared Technologies
I purchased an upgrade to Elements 11 and Premiere 11 for Windows a couple of days ago. When I tried to install, I received the following error message:
"The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
There was an invitation to Troubleshoot using a button that downloaded Adobe Support Advisor. No joy, it didn't find any issues.
I restarted and tried to install again. Same error message. The solutions here didn`t help so I started up a chat with Adobe Support.
The TSR asked me to run Set-Up.exe in Adobe Photoshop Elements 11 Install\PSE 11\ElementsSTIInstaller. That returned an error about the path being too long. He had me try some other ideas, none worked.
The TSR then asked to do a remote session. After realizing that it would not work from the install on our server, he copied the PSE11 directory locally. He again ran Set-up.exe from the PSE 11\ElementsSTIInstaller directory. This time it completed!
After that, he ran Setup.exe in the PSE11 directory. This time, the setup completed and I was able to open Elements 11!
Hope this helps someone else who gets this error message!
Best,
JohnWelcome to the forum.
Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
Good luck,
Hunt -
Premiere Session Crashing out of nowhere!
Hello!
I spent all day yesterday working on a session in Premiere Pro CC.
I try to open the session today and it just crashes when I try to load the project.
It loads and shows me the project for about 2 seconds then just crashes, showing me this:
[/sirreel64/releases/2013.02/PremierePro/Mezzanine/Make/Mac/../../Src/SequenceSettingsCach e.cpp-1001]
It is odd because I worked on the project all day yesterday with no issues.
Even my copies and auto-save files of the project crash as well.
Any help would be greatly appreciated, thanks!
ps - Here is the crash log if it will help anyone
Process: Adobe Premiere Pro CC [1631]
Path: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Identifier: com.adobe.AdobePremierePro
Version: 7.0.0 (7.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [710]
Date/Time: 2014-04-08 13:18:33.110 -0400
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 477274 sec
Crashes Since Last Report: 19
Per-App Interval Since Last Report: 609221 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: 383B354E-4507-4490-AE6C-0C8FEE6BB1E8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1631]: garbage collection is OFF
*** error for object 0x12b195c00: pointer being freed was not allocated
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff889e0ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8f5247d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8f515b4a __abort + 159
3 libsystem_c.dylib 0x00007fff8f515aab abort + 192
4 libsystem_c.dylib 0x00007fff8f57484c free + 389
5 com.adobe.HandlerMarkerList.framework 0x000000010a936dd8 HandlerMarkerList::MarkerListItem::DestroyControls() + 440
6 com.adobe.HandlerMarkerList.framework 0x000000010a94018d HandlerMarkerList::MarkerListPane::UpdateMarkerVisibility() + 333
7 com.adobe.HandlerMarkerList.framework 0x000000010a943d5d HandlerMarkerList::MarkerListPane::ScrollTo(int) + 45
8 com.adobe.HandlerMarkerList.framework 0x000000010a94e250 HandlerMarkerList::MarkerListView::ResetScrollBar() + 144
9 com.adobe.HandlerMarkerList.framework 0x000000010a93fee3 HandlerMarkerList::MarkerListPane::RefreshMarkers() + 2227
10 com.adobe.HandlerMarkerList.framework 0x000000010a93f615 HandlerMarkerList::MarkerListPane::TimerNotifySelf(unsigned int) + 37
11 com.adobe.UIFramework.framework 0x000000010467685d UIF::SubViewImpl::UI_DoTimerNotify(int) + 29
12 com.adobe.dvaui.framework 0x0000000103d78db9 dvaui::ui::UI_Node::UI_DispatchPossibleTimer(dvaui::ui::UI_NodeTimerData*) + 873
13 com.adobe.dvaui.framework 0x0000000103df04b3 dvaui::ui::OS_NodeTimerData::CallDispatchPossibleTimer(dvaui::ui::OS_NodeTimerData*, dvaui::ui::UI_NodeTimerData*) + 19
14 com.adobe.Frontend.framework 0x000000010007313c FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 ) + 76
15 com.adobe.dvaui.framework 0x0000000103df042b dvaui::ui::OS_NodeTimerData::HandleOSTimerEvent() + 75
16 com.adobe.dvacore.framework 0x00000001002ada24 int dvacore::config::ErrorManager::ExecuteFunction(boost::function0*, void*) + 68
17 com.adobe.Frontend.framework 0x000000010007313c FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 ) + 76
18 com.adobe.dvacore.framework 0x00000001002adabc void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::functio n0, bool*) + 140
19 com.adobe.dvacore.framework 0x00000001002af62d void dvacore::config::ExecuteTopLevelFunction(boost::function0, bool*) + 125
20 com.adobe.dvaui.framework 0x0000000103dfbd6d -[DVAMacNodeTimer fire:] + 141
21 com.apple.Foundation 0x00007fff8c0dbf40 __NSFireTimer + 102
22 com.apple.CoreFoundation 0x00007fff8a11d934 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
23 com.apple.CoreFoundation 0x00007fff8a11d486 __CFRunLoopDoTimer + 534
24 com.apple.CoreFoundation 0x00007fff8a0fde11 __CFRunLoopRun + 1617
25 com.apple.CoreFoundation 0x00007fff8a0fd486 CFRunLoopRunSpecific + 230
26 com.apple.HIToolbox 0x00007fff8b4b02bf RunCurrentEventLoopInMode + 277
27 com.apple.HIToolbox 0x00007fff8b4b74bf ReceiveNextEventCommon + 181
28 com.apple.HIToolbox 0x00007fff8b4b73fa BlockUntilNextEventMatchingListInMode + 62
29 com.apple.AppKit 0x00007fff91570779 _DPSNextEvent + 659
30 com.apple.AppKit 0x00007fff9157007d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
31 com.apple.AppKit 0x00007fff9156c9b9 -[NSApplication run] + 470
32 com.adobe.Frontend.framework 0x00000001000c935d FE::MacApplication::RunSelf() + 45
33 com.adobe.Frontend.framework 0x00000001000518d6 FE::Application::Run(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 6438
34 com.adobe.Frontend.framework 0x00000001000caa60 FE::AppMain(ASL::ObjectPtr const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, int, void*) + 304
35 com.adobe.Frontend.framework 0x00000001000d10c2 FE::Run(ASL::ObjectPtr const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, int) + 754
36 com.adobe.AdobePremierePro 0x0000000100001ae1 main + 625
37 com.adobe.AdobePremierePro 0x0000000100001864 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff889e17e6 kevent + 10
1 libdispatch.dylib 0x00007fff86bc7786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff86bc6316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff889e17e6 kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100c8d624 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue&) + 228
2 com.adobe.dvatransport.framework 0x0000000100c8d214 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue&, boost::system::error_code const&) + 340
3 com.adobe.dvatransport.framework 0x0000000100c8cccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285
4 com.adobe.dvatransport.framework 0x0000000100c7dc92 SkyConnectionEnv::MainLoop() + 162
5 com.adobe.dvatransport.framework 0x0000000100c7d879 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
7 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f526274 _pthread_cond_wait + 840
2 com.adobe.dvatransport.framework 0x0000000100c8d1dc boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue&, boost::system::error_code const&) + 284
3 com.adobe.dvatransport.framework 0x0000000100c8cccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285
4 com.adobe.dvatransport.framework 0x0000000100c8cb9a boost::asio::detail::posix_thread::func::run() + 42
5 com.adobe.dvatransport.framework 0x0000000100c8db63 boost_asio_detail_posix_thread_function + 19
6 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f526274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8830ba5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8829dea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff882e2e81 MPWaitOnQueue + 181
5 com.adobe.dvacore.framework 0x0000000100342bcb dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 171
6 com.adobe.dvacore.framework 0x0000000100340cbc dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 172
7 com.adobe.dvacore.framework 0x000000010033e329 _ZN7dvacore7threads12_GLOBAL__N_1L12LaunchThreadERKSsRKN5boost9function0IvEENS0_14ThreadP riorityERKNS4_8functionIFvvEEESE_ + 265
8 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
9 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff889df67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff889ded71 mach_msg + 73
2 com.rogueamoeba.audio_hijack_server.hermes 0x00000001106d30d6 ah_serv_loop + 118
3 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f5262a6 _pthread_cond_wait + 890
2 com.apple.CoreServices.CarbonCore 0x00007fff8829dec4 TSWaitOnConditionTimedRelative + 157
3 com.apple.CoreServices.CarbonCore 0x00007fff882e2e81 MPWaitOnQueue + 181
4 com.adobe.dvacore.framework 0x0000000100342bcb dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 171
5 com.adobe.dvacore.framework 0x0000000100340cbc dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 172
6 com.adobe.dvacore.framework 0x000000010033e329 _ZN7dvacore7threads12_GLOBAL__N_1L12LaunchThreadERKSsRKN5boost9function0IvEENS0_14ThreadP riorityERKNS4_8functionIFvvEEESE_ + 265
7 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
8 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f526274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8830ba5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8829dea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff882e2e81 MPWaitOnQueue + 181
5 com.adobe.dvacore.framework 0x0000000100342bcb dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 171
6 com.adobe.dvacore.framework 0x0000000100340cbc dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 172
7 com.adobe.dvacore.framework 0x000000010033e329 _ZN7dvacore7threads12_GLOBAL__N_1L12LaunchThreadERKSsRKN5boost9function0IvEENS0_14ThreadP riorityERKNS4_8functionIFvvEEESE_ + 265
8 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
9 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f5262a6 _pthread_cond_wait + 890
2 com.apple.CoreServices.CarbonCore 0x00007fff8829dec4 TSWaitOnConditionTimedRelative + 157
3 com.apple.CoreServices.CarbonCore 0x00007fff882e2e81 MPWaitOnQueue + 181
4 com.adobe.dvacore.framework 0x0000000100342bcb dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 171
5 com.adobe.dvacore.framework 0x0000000100340cbc dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 172
6 com.adobe.dvacore.framework 0x000000010033e329 _ZN7dvacore7threads12_GLOBAL__N_1L12LaunchThreadERKSsRKN5boost9function0IvEENS0_14ThreadP riorityERKNS4_8functionIFvvEEESE_ + 265
7 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
8 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff889df67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff889ded71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a0f550c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a0fdc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a0fd486 CFRunLoopRunSpecific + 230
5 com.apple.AVCVideoServices 0x00000001189c9a62 _ZN3AVSL27AVCVideoServicesThreadStartEPNS_28AVCVideoServicesThreadParamsE + 194
6 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff889df67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff889ded71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8a0f550c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8a0fdc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8a0fd486 CFRunLoopRunSpecific + 230
5 com.apple.AVCVideoServices 0x00000001189c9a62 _ZN3AVSL27AVCVideoServicesThreadStartEPNS_28AVCVideoServicesThreadParamsE + 194
6 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f526274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8830ba5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8829dea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff882e2e81 MPWaitOnQueue + 181
5 com.adobe.dvacore.framework 0x0000000100342bcb dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 171
6 com.adobe.dvacore.framework 0x0000000100340cbc dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 172
7 com.adobe.dvacore.framework 0x000000010033e329 _ZN7dvacore7threads12_GLOBAL__N_1L12LaunchThreadERKSsRKN5boost9function0IvEENS0_14ThreadP riorityERKNS4_8functionIFvvEEESE_ + 265
8 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
9 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff889e0bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f5262a6 _pthread_cond_wait + 890
2 com.apple.CoreServices.CarbonCore 0x00007fff8829dec4 TSWaitOnConditionTimedRelative + 157
3 com.apple.CoreServices.CarbonCore 0x00007fff882e2e81 MPWaitOnQueue + 181
4 com.adobe.dvacore.framework 0x0000000100342bcb dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 171
5 com.adobe.dvacore.framework 0x0000000100340cbc dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 172
6 com.adobe.dvacore.framework 0x000000010033e329 _ZN7dvacore7threads12_GLOBAL__N_1L12LaunchThreadERKSsRKN5boost9function0IvEENS0_14ThreadP riorityERKNS4_8functionIFvvEEESE_ + 265
7 com.adobe.boost_threads.framework 0x00000001002556d4 thread_proxy + 164
8 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff889df67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff889ded71 mach_msg + 73
2 com.apple.CoreServices.CarbonCore 0x00007fff88309c02 TS_exception_listener_thread + 100
3 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff889e0e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f4d8dea nanosleep + 164
2 com.adobe.ScriptLayerPPro.framework 0x0000000106862548 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.ScriptLayerPPro.framework 0x000000010684da2e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.ScriptLayerPPro.framework 0x00000001068620e5 ScObjects::Thread::go(void*) + 165
5 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff889e0d7a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011cc98201 0x11cc80000 + 98817
2 ServiceManager-Launcher.dylib 0x000000011cc975a6 0x11cc80000 + 95654
3 ServiceManager-Launcher.dylib 0x000000011cc96648 0x11cc80000 + 91720
4 ServiceManager-Launcher.dylib 0x000000011cc966b6 0x11cc80000 + 91830
5 ServiceManager-Launcher.dylib 0x000000011cc912b4 0x11cc80000 + 70324
6 ServiceManager-Launcher.dylib 0x000000011cc91cce 0x11cc80000 + 72910
7 ServiceManager-Launcher.dylib 0x000000011cc91bdb 0x11cc80000 + 72667
8 ServiceManager-Launcher.dylib 0x000000011cc9533e 0x11cc80000 + 86846
9 ServiceManager-Launcher.dylib 0x000000011cc95482 0x11cc80000 + 87170
10 ServiceManager-Launcher.dylib 0x000000011cc9523d 0x11cc80000 + 86589
11 ServiceManager-Launcher.dylib 0x000000011cc951b6 0x11cc80000 + 86454
12 ServiceManager-Launcher.dylib 0x000000011cc83896 0x11cc80000 + 14486
13 ServiceManager-Launcher.dylib 0x000000011cc87a85 0x11cc80000 + 31365
14 ServiceManager-Launcher.dylib 0x000000011cc95e16 0x11cc80000 + 89622
15 ServiceManager-Launcher.dylib 0x000000011cc97ec3 0x11cc80000 + 97987
16 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
17 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff889e0e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f4d8dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff8f4d8c2c sleep + 61
3 com.Redgiant.AfterEffects.MagicBulletMojo.MBMojo 0x000000011e582a3d RGS::SerialServer::ThreadProcess() + 33
4 com.Redgiant.AfterEffects.MagicBulletMojo.MBMojo 0x000000011e58444a RGS::ThreadObject::ThreadFunc(void*) + 10
5 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff889e0e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f4d8dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff8f4d8c2c sleep + 61
3 com.Redgiant.AfterEffects.MagicBullet.Colorista_II 0x000000012aaaaaf7 RGS::SerialServer::ThreadProcess() + 33
4 com.Redgiant.AfterEffects.MagicBullet.Colorista_II 0x000000012aaac4e4 RGS::ThreadObject::ThreadFunc(void*) + 10
5 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 18:
0 com.redgiantsoftware.ColoristaRenderer 0x000000012b8be402 void FwdConvertPixelTemplate(CpuBufferParamsF32&, NopFunctor, NopFunctor, FwdSRGBFunctor, NopFunctor, NopFunctor) + 770
Thread 19:
0 libsystem_kernel.dylib 0x00007fff889e0e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f4d8dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff8f4d8c2c sleep + 61
3 com.redgiantsoftware.Looks3_AE 0x00000001212a7d69 RGSerialIsTimeoutLicense(_struct_rgs_product_descriptor*, char const*, long&) + 9753
4 com.redgiantsoftware.Looks3_AE 0x00000001212a9776 RGSerialIsTimeoutLicense(_struct_rgs_product_descriptor*, char const*, long&) + 16422
5 libsystem_c.dylib 0x00007fff8f5228bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f525b75 thread_start + 13
Thread 20:: Dispatch queue: com.apple.root.low-priority
0 libsystem_kernel.dylib 0x00007fff889e0bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8f5211a1 pthread_mutex_lock + 545
2 com.apple.CoreServices.CarbonCore 0x00007fff88267416 _SCSessionUniverseAcquireAndLock + 46
3 com.apple.CoreServices.CarbonCore 0x00007fff8826ee7b FileIDTreeUnlockSharedVolumeInfo + 20
4 com.apple.CoreServices.CarbonCore 0x00007fff8825b307 FSPathMakeRefInternal(unsigned char const*, unsigned int, unsigned int, FSRef*, unsigned char*) + 239
5 com.adobe.ASLFoundation.framework 0x0000000100792279 ASL::PathUtils::ExistsOnDisk(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 153
6 com.adobe.ASLFoundation.framework 0x0000000100778317 ASL::File::Open(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator> const&, ASL::FileAccessFlags::Type, ASL::File&) + 23
7 com.adobe.ImporterHost.framework 0x0000000104ec148b ML::AudioSourceFileImpl::FindMatchingSourceFile(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >&) + 91
8 com.adobe.ImporterHost.framework 0x0000000104ec1025 ML::AudioSourceFileImpl::Reattach(std::vector > const&, dvamediatypes::FrameRate const&, dvamediatypes::TickTime const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 165
9 com.adobe.ImporterHost.framework 0x0000000104ed2907 ML::ConformedAudioSourceFile::Reattach(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, ASL::InterfaceRef, MF::BinaryData const&, dvamediatypes::FrameRate const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvacore::utility::Guid const&, dvacore::utility::Guid const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, unsigned long, dvacore::utility::ImmutableString const&) + 3175
10 com.adobe.ImporterHost.framework 0x0000000104ed1c1f ML::ConformedAudioSourceFile::Create(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, ASL::InterfaceRef, MF::BinaryData const&, dvamediatypes::FrameRate const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvacore::utility::Guid const&, dvacore::utility::Guid const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, unsigned long, dvacore::utility::ImmutableString const&) + 223
11 com.adobe.ImporterHost.framework 0x0000000104e23510 ML::FileImporter::CreateSourceForStream(dvacore::utility::Guid, unsigned long, MF::BinaryData const&, dvamediatypes::FrameRate const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, ASL::InterfaceRef&) const + 5968
12 com.adobe.Backend.framework 0x0000000101c4d87c BE::Media::SyncToMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 6620
13 com.adobe.Backend.framework 0x0000000101c54880 BE::Media::SetMediaInfo(ASL::InterfaceRef, dvamediatypes::FrameRate const&, bool) + 4288
14 com.adobe.Backend.framework 0x0000000101c5334a BE::Media::RelinkMediaInfo() + 1466
15 com.adobe.Backend.framework 0x0000000101c528ea non-virtual thunk to BE::Media::CheckMediaInfoRelink(bool) + 58
16 com.adobe.Backend.framework 0x0000000101c5bb86 _ZN2BE12_GLOBAL__N_1L22HandleOneRelinkRequestEv + 326
17 com.adobe.dvacore.framework 0x0000000100332642 dvacore::threads::(anonymous namespace)::SubExecutorImpl::CallFunctionWithExceptionHandler(boost::function const&) + 66
18 com.adobe.dvacore.framework 0x00000001003310a8 dvacore::threads::(anonymous namespace)::SubExecutorImpl::OnThreadExecute(boost::shared_ptr const&) + 232
19 com.adobe.dvacore.framework 0x00000001003443d4 dvacore::threads::WrapExecuteTopLevelFunction(void*) + 68
20 libdispatch.dylib 0x00007fff86bc6961 _dispatch_worker_thread2 + 255
21 libsystem_c.dylib 0x00007fff8f5243da _pthread_wqthread + 316
22 libsystem_c.dylib 0x00007fff8f525b85 start_wqthread + 13
Thread 21:: Dispatch queue: com.apple.root.low-priority
0 libsystem_kernel.dylib 0x00007fff889e0bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8f5211a1 pthread_mutex_lock + 545
2 com.apple.CoreServices.CarbonCore 0x00007fff88267416 _SCSessionUniverseAcquireAndLock + 46
3 com.apple.CoreServices.CarbonCore 0x00007fff8826ee7b FileIDTreeUnlockSharedVolumeInfo + 20
4 com.apple.CoreServices.CarbonCore 0x00007fff88287590 _FSGetVolumeInfoWithFlags + 461
5 com.apple.CoreServices.CarbonCore 0x00007fff882873ba FSGetVolumeInfo + 29
6 com.adobe.ASLFoundation.framework 0x000000010078df46 ASL::DiskUtils::GetEfficientDiskBufferSizeFromPath(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, unsigned int&) + 134
7 com.adobe.ASLFoundation.framework 0x00000001007785de ASL::File::Create(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator> const&, ASL::FileAccessFlags::Type, ASL::FileShareModeFlags::Type, ASL::FileCreateDispositionFlags::Type, ASL::FileAttributesFlags::Type, bool) + 638
8 com.adobe.QTParser.framework 0x000000011961f778 QT::QTParser::Parse(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, ASL::InterfaceRef&) + 200
9 com.adobe.ImporterQuickTime.framework 0x00000001195b1ca1 QTNativeReaderFactory::AsyncMakeNativeReaderForFile(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, int, imStdParms const*, int, ASL::ObjectPtr&, bool&, bool&) + 273
10 com.adobe.ImporterQuickTime.framework 0x00000001195b1b59 QTNativeReaderFactory::MakeNativeReaderForFile(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, int, imStdParms const*, int, ASL::ObjectPtr&, bool&, bool&) + 121
11 com.adobe.ImporterQuickTime.framework 0x000000011958e586 ImporterQuickTime::OnQueryContentState(imStdParms*, imQueryContentStateRec*) + 886
12 com.adobe.ImporterQuickTime.framework 0x0000000119590dc7 PrImportModule::ImportEntry(ASL::ResourceCollection const&, int, imStdParms*, void*, void*) + 1703
13 com.adobe.ImporterQuickTime.framework 0x000000011959068d xImportEntry + 93
14 com.adobe.ImporterHost.framework 0x0000000104e8c276 ML::ImporterModule::CallImportModuleGuarded(int, void*, void*, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 134
15 com.adobe.ImporterHost.framework 0x0000000104e86d0d ML::ImporterModule::CallImportModule(int, void*, void*) + 1085
16 com.adobe.ImporterHost.framework 0x0000000104e8bd6c ML::ImporterModule::CallImportModuleStatic(int, void*, void*) + 476
17 com.adobe.ImporterHost.framework 0x0000000104e65533 ML::Importer::GetContentStateFromImporter(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvacore::utility::Guid&) const + 227
18 com.adobe.ImporterHost.framework 0x0000000104e1d78d ML::FileImporter::GetMediaState(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 189
19 com.adobe.ImporterHost.framework 0x0000000104e1bbc0 ML::FileImporter::Open(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, bool&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool) + 2976
20 com.adobe.ImporterHost.framework 0x0000000104e875c3 ML::ImporterModule::CreateMediaInfo(ASL::InterfaceRef&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >&, int, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, boost::shared_ptr const&, bool&, bool, bool, bool) const + 1731
21 com.adobe.ImporterHost.framework 0x0000000104e876e1 non-virtual thunk to ML::ImporterModule::CreateMediaInfo(ASL::InterfaceRef&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >&, int, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRect const&, dvamediatypes::PixelAspectRatio const&, boost::shared_ptr const&, bool&, bool, bool, bool) const + 113
22 com.adobe.ImporterHost.framework 0x0000000104e7c38a ML::ImporterFactory::CreateFileMediaInfoInner(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, boost::shared_ptr const&, bool&, ASL::InterfaceRef&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, bool) + 2762
23 com.adobe.ImporterHost.framework 0x0000000104e7ccb8 ML::ImporterFactory::CreateFileMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, bool, bool&, ASL::InterfaceRef&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, bool) + 472
24 com.adobe.ImporterHost.framework 0x0000000104e7ce3f non-virtual thunk to ML::ImporterFactory::CreateFileMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, bool, bool&, ASL::InterfaceRef&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, bool) + 95
25 com.adobe.ImporterHost.framework 0x0000000104e7e51c ML::ImporterFactory::CreateImporter(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRect const&, dvamediatypes::PixelAspectRatio const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, ASL::InterfaceRef&, bool, bool, bool&, bool) const + 2268
26 com.adobe.ImporterHost.framework 0x0000000104e7e5fa non-virtual thunk to ML::ImporterFactory::CreateImporter(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRect const&, dvamediatypes::PixelAspectRatio const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, ASL::InterfaceRef&, bool, bool, bool&, bool) const + 106
27 com.adobe.ProjectSupport.framework 0x00000001056c7577 ML::Media::FindMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, ASL::ParamRect, dvamediatypes::FrameRate, dvamediatypes::FrameRate, dvamediatypes::PixelAspectRatio, bool, ASL::InterfaceRef&) + 375
28 com.adobe.ProjectSupport.framework 0x00000001056ca263 ML::MediaInfoProvider::ProvideMediaInfo(dvacore::utility::Guid const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, dvamediatypes::FrameRate const&, dvamediatypes::PixelAspectRatio const&, ASL::ParamRect const&, dvamediatypes::FrameRate const&, ASL::InterfaceRef&) + 611
29 com.adobe.Backend.framework 0x0000000101c53191 BE::Media::RelinkMediaInfo() + 1025
30 com.adobe.Backend.framework 0x0000000101c528ea non-virtual thunk to BE::Media::CheckMediaInfoRelink(bool) + 58
31 com.adobe.Backend.framework 0x0000000101c5bb86 _ZN2BE12_GLOBAL__N_1L22HandleOneRelinkRequestEv + 326
32 com.adobe.dvacore.framework 0x0000000100332642 dvacore::threads::(anonymous namespace)::SubExecutorImpl::CallFunctionWithExceptionHandler(boost::function const&) + 66
33 com.adobe.dvacore.framework 0x00000001003310a8 dvacore::threads::(anonymous namespace)::SubExecutorImpl::OnThreadExecute(boost::shared_ptr const&) + 232
34 com.adobe.dvacore.framework 0x00000001003443d4 dvacore::threads::WrapExecuteTopLevelFunction(void*) + 68
35 libdispatch.dylib 0x00007fff86bc6961 _dispatch_worker_thread2 + 255
36 libsystem_c.dylib 0x00007fff8f5243da _pthread_wqthread + 316
37 libsystem_c.dylib 0x00007fff8f525b85 start_wqthread + 13
Thread 22:: Dispatch queue: com.apple.root.low-priority
0 libsystem_kernel.dylib 0x00007fff889e0bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff8f5211a1 pthread_mutex_lock + 545
2 com.apple.CoreServices.CarbonCore 0x00007fff88262e57 _SCSessionUniverseByUIDAcquireAndLock + 297
3 com.apple.CoreServices.CarbonCore 0x00007fff8825ce29 FSNodeStorageGetAndLockCurrentUniverse + 103
4 com.apple.CoreServices.CarbonCore 0x00007fff8825cc91 FileIDTreeGetAndLockVolumeEntryForDeviceID + 40
5 com.apple.CoreServices.CarbonCore 0x00007fff8825cc47 FSMount::FSMount(unsigned int, FSMountNumberType, short*, unsigned int const*) + 171
6 com.apple.CoreServices.CarbonCore 0x00007fff8825b491 PathGetObjectInfo(char const*, unsigned int, unsigned int, short*, unsigned int*, unsigned int*, char*, unsigned int*, unsigned char*) + 335
7 com.apple.CoreServices.CarbonCore 0x00007fff8825b279 FSPathMakeRefInternal(unsigned char const*, unsigned int, unsigned int, FSRef*, unsigned char*) + 97
8 com.apple.CoreFoundation 0x00007fff8a136638 _CFGetFSRefFromURL + 1144
9 com.apple.CoreFoundation 0x00007fff8a1361a8 CFURLGetFSRef + 40
10 com.adobe.ASLFoundation.framework 0x0000000100791db6 ASL::Mac::PathUtils::ConvertASLStringToFSRef(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, FSRef&) + 182
11 com.adobe.ASLFoundation.framework 0x000000010078ffdd ASL::File::PrivateImpl::Create(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, ASL::FileAccessFlags::Type, ASL::FileShareModeFlags::Type, ASL::FileCreateDispositionFlags::Type, ASL::FileAttributesFlags::Type, bool) + 509
12 com.adobe.ASLFoundation.framework 0x0000000100778644 ASL::File::Create(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, ASL::FileAccessFlags::Type, ASL::FileShareModeFlags::Type, ASL::FileCreateDispositionFlags::Type, ASL::FileAttributesFlags::Type, bool) + 740
13 com.adobe.QTParser.framework 0x000000011961f778 QT::QTParser::Parse(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, ASL::InterfaceRef&) + 200
14 com.adobe.ImporterQuickTime.framework 0x00000001195b1ca1 QTNativeReaderFactory::AsyncMakeNativeReaderForFile(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, int, imStdParms const*, int, ASL::ObjectPtr&, bool&, bool&) + 273
15 com.adobe.ImporterQuickTime.framework 0x00000001195b1b59 QTNativeReaderFactory::MakeNativeReaderForFile(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, int, imStdParms const*, int, ASL::ObjectPtr&, bool&, bool&) + 121
16 com.adobe.ImporterQuickTime.framework 0x000000011958e586 ImporterQuickTime::OnQueryContentState(imStdParms*, imQueryContentStateRec*) + 886
17 com.adobe.ImporterQuickTime.framework 0x0000000119590dc7 PrImportModule::ImportEntry(ASL::ResourceCollection const&, int, imStdParms*, void*, void*) + 1703
18 com.adobe.ImporterQuickTime.framework 0x000000011959068d xImportEntry + 93
19 com.adobe.ImporterHost.framework 0x0000000104e8c276 ML::ImporterModule::CallImportModuleGuarded(int, void*, void*, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 134
20 com.adobe.ImporterHost.framework 0x0000000104e86d0d ML::ImporterModule::CallImportModule(int, void*, void*) + 1085
21 com.adobe.ImporterHost.framework 0x0000000104e8bd6c ML::ImporterModule::CallImportModuleStatic(int, void*, void*) + 476
22 com.adobe.ImporterHost.framework 0x0000000104e65533 ML::Importer::GetContentStateFromImporter(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvacore::utility::Guid&) const + 227
23 com.adobe.ImporterHost.framework 0x0000000104e1d78d ML::FileImporter::GetMediaState(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&) + 189
24 com.adobe.ImporterHost.framework 0x0000000104e1bbc0 ML::FileImporter::Open(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, bool&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool) + 2976
25 com.adobe.ImporterHost.framework 0x0000000104e875c3 ML::ImporterModule::CreateMediaInfo(ASL::InterfaceRef&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >&, int, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, boost::shared_ptr const&, bool&, bool, bool, bool) const + 1731
26 com.adobe.ImporterHost.framework 0x0000000104e876e1 non-virtual thunk to ML::ImporterModule::CreateMediaInfo(ASL::InterfaceRef&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >&, int, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRect const&, dvamediatypes::PixelAspectRatio const&, boost::shared_ptr const&, bool&, bool, bool, bool) const + 113
27 com.adobe.ImporterHost.framework 0x0000000104e7c38a ML::ImporterFactory::CreateFileMediaInfoInner(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, boost::shared_ptr const&, bool&, ASL::InterfaceRef&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, bool) + 2762
28 com.adobe.ImporterHost.framework 0x0000000104e7ccb8 ML::ImporterFactory::CreateFileMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, bool, bool&, ASL::InterfaceRef&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, bool) + 472
29 com.adobe.ImporterHost.framework 0x0000000104e7ce3f non-virtual thunk to ML::ImporterFactory::CreateFileMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRectconst&, dvamediatypes::PixelAspectRatio const&, bool, bool&, ASL::InterfaceRef&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, bool) + 95
30 com.adobe.ImporterHost.framework 0x0000000104e7e51c ML::ImporterFactory::CreateImporter(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRect const&, dvamediatypes::PixelAspectRatio const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, ASL::InterfaceRef&, bool, bool, bool&, bool) const + 2268
31 com.adobe.ImporterHost.framework 0x0000000104e7e5fa non-virtual thunk to ML::ImporterFactory::CreateImporter(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, dvamediatypes::FrameRate const&, dvamediatypes::FrameRate const&, ASL::ParamRect const&, dvamediatypes::PixelAspectRatio const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, ASL::InterfaceRef&, bool, bool, bool&, bool) const + 106
32 com.adobe.ProjectSupport.framework 0x00000001056c7577 ML::Media::FindMediaInfo(std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator>, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, ASL::ParamRect, dvamediatypes::FrameRate, dvamediatypes::FrameRate, dvamediatypes::PixelAspectRatio, bool, ASL::InterfaceRef&) + 375
33 com.adobe.ProjectSupport.framework 0x00000001056ca263 ML::MediaInfoProvider::ProvideMediaInfo(dvacore::utility::Guid const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, MF::BinaryData&, std::map, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator >, std::less, dvacore::utility::SmallBlockAllocator::STLAllocator > >, dvacore::utility::SmallBlockAllocator::STLAllocator, dvacore::utility::SmallBlockAllocator::STLAllocator > const, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > > > >&, bool, dvamediatypes::FrameRate const&, dvamediatypes::PixelAspectRatio const&, ASL::ParamRect const&, dvamediatypes::FrameRate const&, ASL::InterfaceRef&) + 611
34 com.adobe.Backend.framework 0x0000000101c53191 BE::Media::RelinkMediaInfo() + 1025
35 com.adobe.Backend.framework 0x0000000101c528ea non-virtual thunk to BE::Media::CheckMediaInfoRelink(bool) + 58
36 com.adobe.Backend.framework 0x0000000101c5bb86 _ZN2BE12_GLOBAL__N_1L22HandleOneRelinkRequestEv + 326
37 com.adobe.dvacore.framework 0x0000000100332642 dvacore::threads::(anonymous namespace)::SubExecutorImpl::CallFunctionWithExceptionHandler(boost::function const&) + 66
38 com.adobe.dvacore.framework 0x00000001003310a8 dvacore::threads::(anonymous namespace)::SubExecutorImpl::OnThreadExecute(boost::shared_ptr const&) + 232
39 com.adobe.dvacore.framework 0x00000001003443d4 dvacore::threads::WrapExecuteTopLevelFunction(void*) + 68
40 libdispatch.dylib 0x00007fff86bc6961 _dispatch_worker_thread2 + 255
41 libsystem_c.dylib 0x00007fff8f5243da _pthread_wqthread + 316
42 libsystem_c.dylib 0x00007fff8f525b85 start_wqthread + 13
Thread 23:: Dispatch queue: com.apple.root.default-priority
0 com.adobe.AEFilterLumaCorrector.framework 0x000000011e5cfdfa LumaCorrectorFilterRenderer::LumaCorrectorComposite(unsigned char*, int, PrPixelFormat, unsigned char*, int, PrPixelFormat, int, int, LumaCorrectorData*) + 2330
1 com.adobe.AEFilterLumaCorrector.framework 0x000000011e5cf4d3 LumaCorrectorFilterRenderer::RenderOneInput(AEFilter::ImageDescriptor&, AEFilter::ImageDescriptor&, LumaCorrectorData*) + 67
2 com.adobe.AEFilteHi evolutionbeats,
Welcome to the forums.
Pelase go to Startup drive or Macintosh Hard Drive>Library>Application Support>Adobe>Common>Plug-ins>7.0>Mediacore and move all the plug-ins inside Mediacore to any other location (say desktop) and then empty the Mediacore folder. Restart the machine once and then try to launch Premiere Pro and open your project.
Regards,
Vinay -
The installation process has encountered an error while installing Shared Technologies. Please resta
I have tried all the remedies suggestted by Adobe and can not complete and install of the Adobe Premiere Elements 11 and Photoshop Ellements 11. I had installed a trial prior to purchase. Placed the software on an older computer WXP and fpound it was too slow. Tried to install both packages and can't get beyond the Shared technologies error.
When I use the Adobe support program it is listing things like CS6 (which I don't have) and tell sme to restart or when I retry it will fail and rollback the install. I even tried stopping the processs one time to get it to install over top and it uninstalled. My purchase was a download. I just re downloaded and it still is giving me those errors.
Please advise, thsi softawre is useless unless I can install it.Welcome to the forum.
Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
Good luck,
Hunt -
We had to install the new InDesign CC (2014). InDesign CC (2014) crashes continuously. We have un-installed the app twice and re-installed again.
We have tried to install the previous version of InDesign CC but that is no longer (conveniently for you, nightmare for us) available.
Everytime we launch the new InDesign CC (2014) to actually do some work, this crashes. It has cost us 4 hours work since this morning!
This seems to be an issue a lot of people are having.
An update for any app should happen without any glitsches, otherwise your product is not fit for purpose.
We are all paying monthly fees to Adobe to be able to do our day-to-day work.
For that we expect to be able to use these tools without loosing time and money every time you are updating software.Thanks Mylenium
Mac Pro mid 2010, 2 x 2.4 Ghz Quad-Core Intel Xeon
New Mac Pro 2014, 3.7 Ghz Quad-Core Intel Xeon ES
iMac 2014, 3.4 Ghz Intel Core i5
OS X 10.9.2, OS X 10.9.3, OS X 10.8.5
We were not able to get any crash reports - that option not available; the spinning wheel was coming on and off, but nothing would happen and nothing could be done, but re-start machines.
Have cleared prefs files since, this a few times. Based on suggestions found from others having the same problems.
After clearing prefs files, worked awhile , then the same happened.
Hope this helps. -
Tech people at the company can't fix. Laptop is fine. Staples.com is source of download of Adobe Primier 12, they say to contact Adobe.
Install rollback and Shared Technologies | Windows
-
A question about the Installation process in general
Hey guys, a general question to the installation process.
The following scenario:
I install a programme on my macbook pro and don't tick all possible installation options (like additional content).
Afterwards I change my mind and want to install the optional content.
So I run the installation programme again and now the question:
If I install the additional content AND the mainprogramme again is the main programme going to be overwritten or am I going to have the mainprogramme twice on my system from now on
Thanks in advance for you help, folks!If you do a Unicode conversion (no matter in a UC & CU scenario or as a single project) the target system must be empty - means, you will create a new database and load it with the content you exported.
You can't install the export into your already existing database with the same name.
Markus -
Premiere Elements 11 "installing Shared Technologies" error during install
How do I fix the "The installation process has encountered an error whil installing Shared Technologies. Please restart your system and try again." error while installing Premiere Elements 11? Photoshop Elements 11 installed fine, but I keep receiving this error while trying to install Premier Elements 11.
I have already tried:
Install from CD
Install from C: drive root
Install from Adobe website trial version
Install from CD, after clean boot
In each case it installs at the same place with the same error.
From searching these forums and doing a web search it seems like a common problem with no clear solution.FFWLKin
I do not know if what I am about to report will help or confuse the Premiere Elements users further on this Shared Technology error encountered during Premiere Elements installation, but here is hoping that something in the following experience might be of help to someone....
I entered your thread with the Shared Technology error (targeting Elements Organizer/Data 7) when trying to install Photoshop Elements 10 and Premiere Elements 10 on a new Windows 8 64 bit computer. Unlike the others I had no problems installing Premiere Elements 11 and Photoshop Elements 11 from the Adobe installation disc a week earlier on this brand new Windows 8 64 bit computer. Short of re-formatting the hard drive, I did everything plus with no luck in getting versions 10 installed on this Windows 8 64 bit computer. So, I decided to focus on working with the already installed version 11 programs.
I headed for Premiere Elements 11 to create a DVD-VIDEO format on DVD disc and to my horror found that the program's burn dialog had no burner(s) in the burner location (either the build in one or an external burner (USB). But, Premiere Elements 11 burn to folder did work. On the other hand, I found that Photoshop Elements 11 Organizer File Menu feature to burn (datadisc) to CD or DVD did recognize these burners and that burn to feature worked. I went through the typical drill for those in this type of situation and nothing remedied the problem. So, I decided to go for the deactivate/uninstall/reinstall route. Well, now Premiere Elements 11 reinstallation ran into the same fate as Premiere Elements 10, that is, it ran into the Shared Technologies error related to installation of the Elements Organizer and Premiere Elements 11 would not install after going through everything decribed in this thread, excluding re-formatting the hard drive.
1. Deactivated/uninstalled Photoshop Elements 11 and Premiere Elements 11.
2. Apply the cclearer: cleaner and registry cleaner. And, then went into the Registry and deleted all related to Photoshop Elements 10/Premiere Elements 10 as well as Photoshop Elements 11/Premiere Elements 11.
3. Disabled firewall, antivirus, spyware...
4. Tried to reinstall Premiere Elements 11, using the installation files (setup.exe in 64 bit folder) copied to hard drive. No go. Same Shared Technology error.
5. Started deleting programs that I had installed after the initial successful installs of Photoshop Elements 11 and Premiere Elements 11 (these programs included iTunes, VLC player, and ImgBurn). Still no go for the Premiee Elements 11 install, and same Shared Technologies error.
FINALLY, Photoshop Elements 11 and Premiere Elements 11 got successfully installed on this Windows 8 64 bit computer according to the following scenario (iTunes, VLC player, and ImgBurn still removed from system...firewall, antivirus, spyware protection re-enabled)
1. Attached a USB burner to computer via one of its USB 3.0 ports.
2. Inserted the Adobe installation disc into the burner tray of this burner in order to install the program(s) via the installation disc.
3. Selected install for Photoshop Elements 11. It went to completion without problem.
4. Selected install for Premiere Elements 11. It went to completion without problem. And, now the burn dialog/burner location did recognize the computer's built in burner and my USB external burner.
None of the above may have had anything to do with what finally triggerd the version 11 installation processes to go to completion. But, I add this to the mix of how Photoshop Elements 11/Premiere Elements 11 finally got installed in Windows 8 for the user.
And, I would offer this suggestion to those who have already installed Premiere Elements 11 on their Windows 8 64 bit. As soon as possible make sure you have burners listed in the burner location of the program's burn dialog.
ATR -
IPodService module crash when iTunes 10 is in installation process
OS: Win XP pro with service pack 3 32bit
iPodService module crash when iTunes 10 is in installation process. System says that they can't run module. iTunes is run but work incorrect (for example I can't postpone my purchases from the phone to iTunes). I think that the problem of incompatibility of iPodService module with Servise Pack 3.I am having the same problem. I am running Windows XP SP3. I got the same message about not being able to start the iPodService. It offered me the chance to ignore the problem so I did. Big mistake. iTunes seemed to work ok until I tried to upgrade to OS 4.1 on my iPhone. Apparently the service was needed for that because the ugrade failed and my iPhone is completely hosed. I can't use it at all.
I uninstalled iTunes 10 and tried to find iTunes 9.2.1 on the Apple site but can not find it anywhere. I can only find the Mac version. I found the Windows version of 9.1.1 iTunes. So I downloaded and installed it.
When I started iTunes 9.1.1 it complained that the library file was created with a later version of iTunes (makes sense because I had version 10 installed). So I deleted all the itl files. This blew away my library of course which ***** but I figured I could recreate it.
So when I hooked my iPhone up, I tried to do a restore on it so I could get my iPhone going again. No luck. I got a message saying that it rquires at least iTunes 9.2.1.
So now I am COMPLETELY SCREWED. My iPhone is dead in the water. My iTunes library is gone. And I see no way forward.
iTunes 9.1.1 won't work for restoring my dead iPhone
iTunes 9.2.1 for windows cannot be found anywhere on the apple site as far as I an tell. (would love to be proven wrong on this!)
iTunes 10 won't install on my machine.
I looked at the system event messages in windows XP. In the application events I see:
Faulting application ipodservice.exe, version 10.0.0.68, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0001b21a.
and
Product: iTunes -- Error 1920. Service 'iPod Service' (iPod Service) failed to start. Verify that you have sufficient privileges to start system services.
In the System events I see:
The iPod Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
In the security events I see no errors or warnings, just info messages. None seem to be related to the iPhone or iTunes.
I disabled my Symantec Firewall and Antivirus. Did not seem to help the iTunes install. I'm gonna try again just to make sure -
i am having problems with cover flow on my i phone 4s 32gb when i change to landscape and flick through the album covers it becomes very jerky and unstable and eventually crashes out.
A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482 -
CC Premiere 2014 crashes on start
CC Premiere 2014 crashes on start. "Adobe Premiere Pro CC quit unexpectedly..."
retina macbook pro, osx 10.9.3.
Have had to use CS6 for months,
cannot get any CC Premiere version working...
was naively hoping this latest update would fix that..
Any reliable solutions out there, @ADOBE?Hi Sean,
sean healy wrote:
Thanks Kevin - I have no plugin folders in my premiere CC installation - where would I find the plugins for uninstalling?
I have http://fxfactory.com
installed on my machine... and it has previously shown up in AE + Premiere... though I can't get Premiere CC to open, nor can I see any Premiere CC plugin folders..
( only folders are : configuration and presets )
I would recommend uninstalling FXFactory as it has been the source of crashes for this release. See the Noise Industries site for any updates. Use their uninstaller. Plug-ins are located here on Mac: User/Library/Application Support/Adobe/Common/Plug-ins/8.0/MediaCore/
sean healy wrote:
Could you also point me to any specific folder addresses where I should try and delete preferences or any other premiere CC files that may be corrupted or need permissions checked etc?
Preferences are located here: User/Library/Preferences/com.Adobe.Premiere Pro.8.0.plist
It's easier just to relaunch with the Shift+Option keys held down until you see the splash screen.
sean healy wrote:
... I'll have to check and see if AE CC does dynamic link to Prem CS 6...
It does not. You must have the exact same versions of these applications in order for dynamic link to function properly.
sean healy wrote:
There seems to be a lot of users complaining specifically about Prem CC crashing on start - while all of their other apps work fine - it'd be great if Adobe addressed this...
OK. However, crashing on launch can occur for a variety of reasons, including installing plug-ins that are not updated for the version. I am investigating other cases and seeing if there's anything we can do from our side to prevent this from happening. I do appreciate your concern.
Thanks,
Kevin -
Adobe Premiere CC Crashes When Selecting Multiple Clips
This project was already derailed by multicam, now that I've got my assembly edit ready to go, I've discovered a new show-stopper: Premiere Pro CC crashes when I select multiple clips on the timeline. I can't select more than 3 clips at a time, or the entire program comes crashing to it's knees. Anyone else experiencing something like this? Can anyone else reproduce this behavior?
Here's a video of the experience:
http://youtu.be/DPOUinOSzDE
Any word on an update?
ASUS G75VX
Windows 7 Pro, 64-bit
GTX 670MX, 3GB GDDR5
16GB RAMProgress. I've been able to isolate the problem. On my timeline I have some "regular" clips and some "merged" clips. Regular clips are from either source: a Canon 7D (MP4 / MOV) or a Canon VIXIA HF G20 (AVCHD). The Merged clips are only from the Canon 7D only (for video) and an audio recorder (MP3 at 320kbps). The 7D footage is 1080/24p. The VIXIA also shoots in 24p.
Since "Merge Clips" sync on audio is not working for me, I've employed my former CS6 workflow:
1. Sync all of the video and audio clips through PluralEyes 3 resulting in a preliminary sequence, "Clips_to_be_merged_sequence".
2. I work my way through each of the clips, adjusting the audio track(s) for variances in drift between the on camera sound and the audio recorder. I do this enabling "Audio Time Units", rather than video frames, so I can get extremely acurate.
3. When I have a timeline full of nicely syncronized audio/video pairs, I merge clips, one painstaking clip at a time (of course I set up a keyboard shortcut for this). For the merge, I "sync on In points".
4. The merged clip is added to my project panel.
5. Now, when it comes time to choose my sound bite selects, I load the merged clip into the Source panel and mark my Ins and Outs.
6. Time to create a subclip, of course with the new SOFT handles. (I'VE BEEN WANTING SOFT HANDLES FOR A LONG TIME!!!)
7. The subclip appears to be properly created and placed into the Project panel. It even shows the correct duration (i.e. 14 seconds)
8. When I drag that subclip onto the timeline it drags the entire length of the parent clip, without in or out points (not just the 14 second subclip).
9. I undo and decide to go back through the original clips again; mark ins and outs and simply drop to the timeline (either Insert or Overwrite).
So in the end, I'm using sections of the Merged clip, but I'm not using Subclips of the Merged clips (because that doesn't work).
Now, what's happening, though I didn't know it when I recorded the video above, is that Premiere is crashing any time I select both "regular" footage and "merged" footage.
So, two bugs here:
1. Can't use Subclips that are derived from Merged clips in ANY timeline. Once dragged to the timeline it expands to the full duration of the original clip.
2. Can't select both "regular" and "merged" clips at the same time on the timeline.
JStrawn (staff) was kind enough to offer to take a look at some small sample files. But my interview clips are very long, and I'm concerned that if I export them, to make them shorter, they may not actually exibit the problems I'm having on the original clips.
Anyone else using this type of "Merge Clip" workflow that could reproduce either the subclip-from-merged-clip bug or the mixed-selection crash given the steps above? -
Adobe premiere cc crashes during work on mac
I have iMac with system up to date, my Adoebe Premiere CC crashes every 10 minutes when working on the project. Any ideas?
Hi Molo342,
molo342 wrote:
I have iMac with system up to date, my Adoebe Premiere CC crashes every 10 minutes when working on the project. Any ideas?
Usually, it's this: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later). It's caused by some methods of updating OS X.
BTW, most people are operating 8.1 with no issues, myself included.
A majority of the issues people are having are updating complex project files from 8.0.1 to 8.1. Please don't update project files or your OS when in the middle of a project. This rule of thumb is very important to safeguarding your project file.
If you must go back to the previous version, please check out my blog post here: Install a previous version of any Creative Cloud application
Thanks,
Kevin -
Crashes during the save process
Okay, so now that we’ve determined that I DO have the PrE 8.0.1 update/patch… I need to figure out why I am unable to save the video I’ve spent days working on.
As I stated in the last discussion concerning the update, I am in possession of a fairly high-speed computer that should be able to handle this kind of work.
I believe I’ve seen some other folks having problems because of the type of video they are using or importing… What kind of video should I convert to if PrE 8.0.1 doesn’t like what I am using? Oh and I have gotten the message to “Save often because you are running low on system memory” WHICH IS UNBELIEVABLE!!!
So here we go. The video that I am trying to save is approx. 10 minutes in length and is made up of still .jpg photos and videos taken from a Canon SX210 IS. I sure hope that is helpful. I looked at the file types and they are .mov files.
One other thing that may be helpful in identifying the problem… and is quite interesting… after the program crashes during the saving process, I can always go to the save location and find the entire PLAYABLE video saved in the format that I wanted (which was MP4). The only thing is that there are three separate files. 1) Complete clear audio 2) Complete clear video and 3) A third unknown file type that I can’t open. Quite strange. Oh and if you’re wondering if I tried to add open those two (Audio and Video) files in PrE and save them together yes, I did… And it crashed again.
BobBob,
Here is SOMETHING to think about, regarding the Memory/Resources error messages.
This ARTICLE might be helpful at finding clues as to what could be causing the problem.
The links in this ARTICLE will help provide you with some very useful tools for checking programs and Processes, like Process Explorer.
As for the inability to Save, I would try a Save_As, and see if that helps, and does the trick. If not, try Save_As_a_Copy.
When you do Save, do you get any error messages, or does the program just not Save the Project file (.PREL)?
In case it's a system issue, can you tell us about your system in detail? Aspects like the I/O sub-system, i.e. the HDD's, their size, speed, free space, controller type(s) and how they are allocated, will be very useful.
If you are working with SD material, converting to DV-AVI Type II w/ 48KHz 16-bit PCM/WAV Audio, will be as good as it gets.
Good luck,
Hunt -
Premiere Pro Crashing On Windows
PC's are also being struck by the mysteries of CUDA in Premiere CS6. I have literally tried everything to get Premiere CS6 working, including a full erase and reformat the C drive, installing Windows 7 again with as little drivers as possible, and right after that installing THE PREMIERE FAMILY only, but it still crashes immediately when I switch the MPE to "GPU accelerated", with any kind of footage in the timeline, that is.
So even on a clean system this CUDA stuff isn't working, I wonder if I will ever get it to work. By the way, CS5 goes great with the CUDA enabled, so there MUST have been a GREAT change that Adobe made in the CS6 MPE, they simply won't admit this and keep saying it's a setting. But as said, CS 5 DOES work so what setting could that for heaven's sake be?
Sigh... I am starting to hate Premiere.I tried this today after my system got to the point where I couldn't even get CS6 open without a crash...so far so good.....
I know this doesn't mean much to Mac users but there may be a similar issue out there....
In VISTA and WIN7 there is a known issue with Timeout detection of recovery in the registry.......I avoided this until I found a fix I could download from microsoft to make the adjustment...here are the notes I sent to the nvidia tech today.....
I have uninstalled and let windows install the basic driver, I have not updated that driver yet.
I had read about this TDR below last week and decided to give it a try, rather than adjusting the registry myself there was a download on this page for windows to fix it. I am going to try this now for a day and see if I still crash......You should both read this all over...it is related to two errors, both of the ones I sent you earlier.... Open GL and the other one about the driver.... Display driver stopped responding and has recovered.” lets see what happens....Ill let you know.
Charlie
Method 1: Increase the GPU (Graphics Processing Unit) processing time by adjusting the Timeout Detection and Recovery registry value
Timeout Detection and Recovery is a Windows feature that can detect when video adapter hardware or a driver on your PC has taken longer than expected to complete an operation. When this happens, Windows attempts to recover and reset the graphics hardware. If the GPU is unable to recover and reset the graphics hardware in the time permitted (2 seconds), your system may become unresponsive, and display the error “Display driver stopped responding and has recovered.”
Giving the Timeout Detection and Recovery feature more time to complete this operation by adjusting the registry value, may resolve this issue.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up the registry in Windows 7, see Back up the registry <http://windows.microsoft.com/en-US/windows7/Back-up-the-registry>
To have us modify the registry value for you, go to the "Fix it for me <http://support.microsoft.com/kb/2665946#FixItForMeAlways> " section. If you prefer to modify the registry value yourself, go to the "Let me fix it myself <http://support.microsoft.com/kb/2665946#LetMeFixItMyselfAlways> " section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem <http://go.microsoft.com/?linkid=9805447>
Microsoft Fix it 50848
I downloaded and ran the file and uninstalled my driver in device manager rebooted and let windows choose an older driver for my 285 ge force card...its all been working smoothly tonight, although I have said that many times for months....
PS it drives me crazy but for those who saw the post about adobe constantly re conforming audio files...the fix in Windows was to go to %appdata% in the search bar, under adobe / under Premier Pro eliminate or rename the cs6 folder, restart and let all the files re conform one time and then I am good for a few weeks.....what drives me nuts is that I have to do this kind of crap at all!!!!
thanks all
Charlie
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