Premiere (CS3) crashes everytime on RAM preview

hello all,
i am having a problem with a project i am working on in premiere pro CS3.  Everytime i go to do a RAM preview, the dialog box comes up and says "Rendering 1 of 8 Audio Previews" and gets stuck there and eventually freezes up.  I've noticed if I take the video clip i want to render into a new sequence and do it, it works fine.  however whenever i go to export my clip as a qt, or wmv, using media encoder, i get the "serious error has ocurred" and then my project crashes for good.
any thoughts on how to rectify this?  thanks

thanks, i'll try that, i should post a couple of things i have tried already that have not worked:
- i've started a new project, imported that one in, but still the same problem
- i created a new trimmed project, therefore creating new medial files based on what has been edited thus far, and still get the same problem.
i do believe it does have something to do with the audio, because when i bring just the video into a new sequence and render it, it works fine.

Similar Messages

  • My Premiere CS3 crashes when I am exporting anything.

    Premiere CS3 crashes on my HD project Most of the video i am working with is from the new 5D   The files are as I recorded them on the camera there have been no conversion done to them. when ever I try to export anything out of premiere it crashes and windows Vista 64 crashes with it showing a blue screen and restarting the computer.  I don't know whats the problem. I think it mite be my hard drives or something on the hardware end.
    I am running
    E8500 processor with 4 gb of ram DDR3 1600 Asus P5Q3 mob and Ati 4890 graphic card also I have 2 big hardrives and two 500gb drives on Raid.

    BSOD can also point to heat, bad RAM, MoBo issue or power supply not adequate, along with Jeff's suggestions.
    This ARTICLE might point you in the right direction.
    I cannot recall if that article mentions Speedfan, but if it IS a heat issue, that will help you sort it out.
    Good luck,
    Hunt

  • Premiere CS3 crash

    Hi all,
    First I'm french, so excuse me for my poor english ; i hope you can help me solve my trouble anyway. :)
    I'm running Adobe Production Premium on a Windows XP 64 based workstation. As XP 64 has a virtual 32 bits layer, I could install and run each software with no trouble, except Premiere Pro and Encore (which seems like connected to Premiere).
    I know that CS3 products are not designed to run on 64bits systems, and that support is not provided by Adobe on 64bits systems, but they advised me to post on this forum by phone ; so y try :)
    When I launch Premiere Pro, there is a window that asks if I want to create a new project or open an old one. As soon as I click on "New Project" and give details about it, Premiere Pro crashes. It seems like it crashes when loading the timeline or something like that.
    Windows log files say that ntdll.dll crashed, but I couldn't find any link between these 2 troubles.
    I really hope that someone will manage to help me.
    Kind regards,
    Raphael, France

    >As soon as I click on "New Project" and give details about it, Premiere Pro crashes.
    Try this:
    Go to your "My Documents" folder and find the Adobe\Premiere Pro\3.0\Layouts folder. Move it to your Desktop. Be sure to move it, not copy it. Do the same thing for the Archived Layouts folder.
    Launch Premiere Pro again. It will build new layouts for you.
    If that fixes the crash, then delete the folders on your desktop. You will have to rebuild any custom workspaces that you had.
    If it doesn't fix the crash, then put the folders on your back where they came from so you don't lose any of your custom workspaces.

  • MSVCR80.dll error - help!!! (Premiere cs3 crashes!)

    Hi,
    I searched all the internet regarding this problem, found alot of threads concerning it, but none really helped me...
    Yesterday I installed TINDERBOX of Foundry co. effects. some plugin of after effects.
    Since then, whenever I open my premiere cs3 on the project I was working on, it crashes immidiately! I can't do anything. ( if i open a blank one, it seems fine. but i didn't use the tinderbox effect on the project which is crashing...)
    I have vista64, and it pops this window saying:
    Problem signature:
    Problem Event Name: BEX
    Application Name: Adobe Premiere Pro.exe
    Application Version: 3.2.0.0
    Application Timestamp: 47fd3df6
    Fault Module Name: MSVCR80.dll
    Fault Module Version: 8.0.50727.1434
    Fault Module Timestamp: 4757746d
    Exception Offset: 00008aa0
    Exception Code: c000000d
    Exception Data: 00000000
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1037
    Additional Information 1: 8d16
    Additional Information 2: d1b85fd63d9c87b5d7951cba718203fc
    Additional Information 3: c80a
    Additional Information 4: a2f07b4c887b117fbc63cc0679ff8128
    Now, the funny thing is I searched all my MSVCR80.dll files and found many, all under adobe folders. neither had the version : 8.0.50727.1434. All had 8.0.50727.42!
    I searched all my computer for the 8.0.50727.1434 version but nothing!
    I unistalled the tinderbox effects - didn't help..
    I remember that during my installation of tinderbox it poped up this window error about MS visual C++ library, and I read somewhere that this library may cause premiere to crash, so I uninstalled the library Tinderbox had installed, but nothing...
    I tried to installed a new verion of C++ library for 64bit - nothing...
    So now I can't open my project... it's a disaster!!!
    What can I do?
    Help!!!
    Roy

    >I tried to installed a new verion of C++ library for 64bit
    PPro is a 32-bit application. I'm not sure how you expect it to use a 64-bit library.
    Go back to a 32-bit operating system where you
    know PPro will work properly.
    Cheers
    Eddie
    PremiereProPedia   (
    RSS feed)
    - Over 300 frequently answered questions
    - Over 250 free tutorials
    - Maintained by editors like
    you
    Forum FAQ

  • AE crashes when I RAM preview, gives this message

    Has anyone ever seen this type of error message? If so, how do I fix it?
    I'm running CS5 on a mac. Thanks.
    Update: I made another file with a solid moving from one corner to the next and it RAM previewed without error. Figured I'd throw that out there.

    Oh wow, ok here we go.
    Running Version 10.0.2.4 on a dual booted Mac (using the Mac side)
    OS - OS X v 10.6.8
    2 x 2.26 GHz Quad Core Intel Xeon - 16 GB RAM 1066 MHz DDR3
    The file wouldn't even open when I switched to the PC side which has vista I think, but I'm not positive.
    Had Photoshop CS5 open, have 3rd party plugins and codecs installed but aside from Particular 2 I'm not using any in the area I'm trying to preview.
    Not using multi processing or render multiple frames. Using a 2048 X 1152 size (this was comped then scaled down to 1920 x 1080) quicktime at 23.976 for just under 36 seconds with an Animation codec.
    Was ram previewing the area I wanted, earlier in the day. It all of a sudden just started crashing when I tried previewing at all in this file. Went back to the last version I saved last night and it ram previewed fine.
    I checked for updates in Help - Updates and it said it was completely updated.
    Sorry about not including this earlier.
    Thanks!

  • Crashing when doing ram previews or exporting 7.0.1

    AE 7.0.1
    Windows XP SP2, 3 gigs of ram, 2.21 Ghz AMD processor (acer aspire), All-In-Wonder 2006 PCI Express card, 256 megs video memory, ATI X1300 base
    The last 2GB of ram is new, just installed. Nothing else is crashing like this, though.
    NOT running Open GL (but the same thing happens when I DO run OpenGL.)
    It crashes about 1/5 of the time when doing ram previews IMMEDIATELY on trying to do them, and it crashes about 1/5 of the way through my export. I mean, AE is pretty damned useless if I can't export. I could almost sorta kinda live without the ram previews, but not really even then.

    I found the problem... Nero... See, I didn't even realize Nero launched when I launched my computer, and I thought I had deleted it, as it was just a trial and I never bought the full version... I uninstalled Nero and put after effects through its paces, no more problems.

  • Premiere CS6 crashes EVERYTIME I try to close it.

    Why why why why why why why why?
    it's sooooooooooooooooooooo Dull!

    Sorry for the delay, but in typical fashion Premiere stoped crashing... until now.
    Running Premiere Pro CS6.0.2
    Macbook pro 15"
    OSX 10.8.2
    500gb SATA Disk
    2.3GHz Intel Core i7
    16gb 1600MHz DDR3
    Intel HD Graphics 4000 384mb
    I save the project. close it. and get the folllowing error message:
    "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."

  • Premiere CS3 gets out of Ram on 4GB machine!

    Hello,
    Whenever I try to render a sequence in Premiere Pro CS3, it uses more and more Ram until it crashes.
    Is this a bug? What could be the source of this Problem?
    My PC:
    2.4GHz Quad
    4GB Ram
    Also I'm using big 5Dmkii files (h264 encoded)
    Please help me!
    Thanks, Steve

    For one, my wife is still running XP 32, but then, even though she is the Financial Director, she is limiting herself to Skype and Internet... (sigh). XP users are a race that are seriously in peril of extinction, I think. Which reminds me of:
    There is no egg in eggplant nor ham in hamburger; neither apple nor pine in pineapple. English muffins weren't invented in England nor French fries in France. Sweetmeats are candies while sweetbreads, which aren't sweet, are meat. Quicksand works slowly, boxing rings are square and a guinea pig is neither from Guinea nor is it a pig. Why is it that writers write but fingers don't fing, grocers don't groce and hammers don't ham?
    If the plural of tooth is teeth, why isn't the plural of booth beeth? One goose, 2 geese. So one moose, 2 meese? Doesn't it seem crazy that you can make amends but not one amend. If you have a bunch of odds and ends and get rid of all but one of them, what do you call the thing left? Is it an odd, or an end?
    If teachers taught, why didn't preachers praught? If a vegetarian eats vegetables, what does a humanitarian eat? In what language do people recite at a play and play at a recital? Ship by truck and send cargo by ship? Have noses that run and feet that smell?
    How can a slim chance and a fat chance be the same, while a wise man and a wise guy are opposites? You have to marvel at the unique lunacy of a language in which your house can burn up as it burns down, in which you fill in a form by filling it out and in which an alarm goes off by going on.
    English was invented by people, not computers, and it reflects the creativity of the human race, which, of course, is not a race at all. That is why, when the stars are out, they are visible, but when the lights are out, they are invisible.

  • Photoshop cs3 crashing - out of RAM!?! Help

    Hi,
    was working on photoshop today with no other programs open apart from the internet, when i attemped to open a file and my tool bar to the left disapeared. I tryed to default the display, at which point it was unresponsive. I forced quit photoshop and them when i opened it again a message came up saying photoshop can not open out of RAM.
    I then tested another programe from adobe (illustrator) which then followed to crash before eithen opening. Illustrator has been working perfectly before photoshop was out of RAM!.
    Now none of my adobe products work!
    Any idea of how to fix this? or what exactly is up with it, as i had made no changes to my mac before hand.
    I dont truely understand the in's and out's of RAM and its workings.
    Any ideas how to get it working? do i need to reinstally the whole thing? or will the same just happen again.
    thanks in advance.

    Hi
    Ive had a look at the font book everythink looks fine in their.
    Ive opened up the disk utility and nothing looks like its wrong, but im not exactly too sure what exactly which area i need to look in. Ive never actally been on my disk log before!.
    Is their anythink else that i can try or look???
    thanks

  • Why does my Photoshop CS3 crash everytime I open it ever since I switched to Yosemite (on iMac)?

    I've tried updating Java and reinstalling photoshop to no avail.  How can I fix this?

    __TEXT            
    0000000000001000-00000000016e1000 [ 22.9M] r-x/rwx SM=COW  /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreServices.CarbonCore    0x92672dbc FindItem(OpaqueCollection*, unsigned long, long, unsigned long*) + 147
    1   com.apple.CoreServices.CarbonCore    0x92635301 GetCollectionItem + 39
    2   com.apple.HIToolbox     
    0x993226a1 HIGetCollectionItem + 57
    3   com.apple.HIToolbox     
    0x9961914d GetWindowPropertyCore(WindowData*, unsigned long, unsigned long, unsigned long, unsigned long*, void*) + 72
    4   com.apple.HIToolbox     
    0x99322b4d GetWindowProperty + 94
    5   com.adobe.Photoshop     
    0x000d172d 0x1000 + 853805
    6   com.adobe.Photoshop     
    0x000a1987 0x1000 + 657799
    7   com.adobe.Photoshop     
    0x000a1aa1 0x1000 + 658081
    8   com.adobe.Photoshop     
    0x000d5bb2 0x1000 + 871346
    9   com.adobe.Photoshop     
    0x006e356a 0x1000 + 7218538
    10  com.adobe.Photoshop     
    0x00061e6a 0x1000 + 396906
    11  com.adobe.Photoshop     
    0x0005fd4b 0x1000 + 388427
    12  com.adobe.Photoshop     
    0x0006002d 0x1000 + 389165
    13  com.adobe.Photoshop     
    0x000601bd 0x1000 + 389565
    14  com.adobe.Photoshop     
    0x000602d0 0x1000 + 389840
    15  com.adobe.Photoshop     
    0x0021998e 0x1000 + 2197902
    16  com.adobe.Photoshop     
    0x002199e9 0x1000 + 2197993
    17  com.adobe.Photoshop     
    0x00002fd2 0x1000 + 8146
    18  com.adobe.Photoshop     
    0x00002ef9 0x1000 + 7929
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x9199f8d2 kevent64 + 10
    1   libdispatch.dylib       
    0x946f173f _dispatch_mgr_invoke + 245
    2   libdispatch.dylib       
    0x946f13a2 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib  
    0x9199ee6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x9500136d _pthread_wqthread + 939
    2   libsystem_pthread.dylib 
    0x94ffeeea start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib  
    0x9199ee6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x9500136d _pthread_wqthread + 939
    2   libsystem_pthread.dylib 
    0x94ffeeea start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib  
    0x9199ee6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x9500136d _pthread_wqthread + 939
    2   libsystem_pthread.dylib 
    0x94ffeeea start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib  
    0x91998a2e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x91997ad0 mach_msg + 68
    2   com.apple.CoreServices.CarbonCore    0x926e7fc4 TS_exception_listener_thread + 138
    3   libsystem_pthread.dylib 
    0x95000ecf _pthread_body + 138
    4   libsystem_pthread.dylib 
    0x95000e45 _pthread_start + 162
    5   libsystem_pthread.dylib 
    0x94ffef0e thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib  
    0x9199e516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x95001b7a _pthread_cond_wait + 842
    2   libsystem_pthread.dylib 
    0x95001d9d pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation    
    0x97a450cc -[NSCondition waitUntilDate:] + 403
    4   com.apple.Foundation    
    0x97a3a5b3 -[NSConditionLock lockWhenCondition:beforeDate:] + 284
    5   com.apple.Foundation    
    0x97a3a48f -[NSConditionLock lockWhenCondition:] + 71
    6   com.adobe.Photoshop     
    0x00e70209 0x1000 + 15135241
    7   com.adobe.Photoshop     
    0x00e0ba65 0x1000 + 14723685
    8   com.adobe.Photoshop     
    0x00e6e734 0x1000 + 15128372
    9   com.apple.Foundation    
    0x97a76dcf -[NSThread main] + 45
    10  com.apple.Foundation    
    0x97a76d21 __NSThread__main__ + 1538
    11  libsystem_pthread.dylib 
    0x95000ecf _pthread_body + 138
    12  libsystem_pthread.dylib 
    0x95000e45 _pthread_start + 162
    13  libsystem_pthread.dylib 
    0x94ffef0e thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib  
    0x91998a82 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore    0x926b718c MPWaitOnSemaphore + 120
    2   MultiProcessor Support  
    0x2553906b 0x25503000 + 221291
    3   com.apple.CoreServices.CarbonCore    0x926b745a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib 
    0x95000ecf _pthread_body + 138
    5   libsystem_pthread.dylib 
    0x95000e45 _pthread_start + 162
    6   libsystem_pthread.dylib 
    0x94ffef0e thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib  
    0x9199e516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x95001b06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib 
    0x950051d1 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore    0x926eb0fa TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore    0x926eb332 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore    0x926b6dff MPWaitOnQueue + 199
    6   AdobeACE                
    0x01ef4803 0x1ec4000 + 198659
    7   AdobeACE                
    0x01ef4031 0x1ec4000 + 196657
    8   com.apple.CoreServices.CarbonCore    0x926b745a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib 
    0x95000ecf _pthread_body + 138
    10  libsystem_pthread.dylib 
    0x95000e45 _pthread_start + 162
    11  libsystem_pthread.dylib 
    0x94ffef0e thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib  
    0x91998b4e mach_wait_until + 10
    1   libsystem_c.dylib       
    0x91e12d58 nanosleep + 360
    2   com.adobe.PSAutomate    
    0x27f4252b ScObjects::Thread::sleep(unsigned int) + 79
    3   com.adobe.PSAutomate    
    0x27f329b5 ScObjects::BridgeTalkThread::run() + 153
    4   com.adobe.PSAutomate    
    0x27f42615 ScObjects::Thread::go(void*) + 167
    5   libsystem_pthread.dylib 
    0x95000ecf _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x95000e45 _pthread_start + 162
    7   libsystem_pthread.dylib 
    0x94ffef0e thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib  
    0x9199ee6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x9500136d _pthread_wqthread + 939
    2   libsystem_pthread.dylib 
    0x94ffeeea start_wqthread + 30
    Thread 11 Crashed:
    0   com.apple.CoreFoundation
    0x9295c942 CFGetTypeID + 18
    1   AdobeLM_libFNP.dylib    
    0x29683845 TRR_Fixup + 1259471
    2   AdobeLM_libFNP.dylib    
    0x29683997 TRR_Fixup + 1259809
    3   AdobeLM_libFNP.dylib    
    0x295b13f4 TRR_Fixup + 398206
    4   AdobeLM_libFNP.dylib    
    0x2966582f TRR_Fixup + 1136569
    5   AdobeLM_libFNP.dylib    
    0x296658ac TRR_Fixup + 1136694
    6   AdobeLM_libFNP.dylib    
    0x295508fa TRR_Fixup + 2180
    7   AdobeLM_libFNP.dylib    
    0x2955222a TRR_Fixup + 8628
    8   AdobeLM_libFNP.dylib    
    0x295ebca4 TRR_Fixup + 637998
    9   AdobeLM_libFNP.dylib    
    0x295ebfa5 TRR_Fixup + 638767
    10  AdobeLM_libFNP.dylib    
    0x295f006a TRR_Fixup + 655348
    11  AdobeLM_libFNP.dylib    
    0x297bce1a 0x2954a000 + 2567706
    12  AdobeLM_libFNP.dylib    
    0x297bcea1 0x2954a000 + 2567841
    13  AdobeLM_libFNP.dylib    
    0x295508ae TRR_Fixup + 2104
    14  AdobeLM_libFNP.dylib    
    0x2955222a TRR_Fixup + 8628
    15  AdobeLM_libFNP.dylib    
    0x2956dff1 TRR_Fixup + 122747
    16  AdobeLM_libFNP.dylib    
    0x2964f9c3 TRR_Fixup + 1046861
    17  AdobeLM_libFNP.dylib    
    0x29650156 TRR_Fixup + 1048800
    18  AdobeLM_libFNP.dylib    
    0x295e9e57 TRR_Fixup + 630241
    19  AdobeLM_libFNP.dylib    
    0x295b74f3 TRR_Fixup + 423037
    20  AdobeLM_libFNP.dylib    
    0x295b8ea7 TRR_Fixup + 429617
    21  AdobeLM_libFNP.dylib    
    0x2955b84e TRR_Fixup + 47064
    22  AdobeLM_libFNP.dylib    
    0x29763f47 0x2954a000 + 2203463
    23  AdobeLM_libFNP.dylib    
    0x29764485 0x2954a000 + 2204805
    24  AdobeLM_libFNP.dylib    
    0x296cbe2d 0x2954a000 + 1580589
    25  AdobeLM_libFNP.dylib    
    0x296ccc53 0x2954a000 + 1584211
    26  AdobeLM_libFNP.dylib    
    0x2976e9e2 0x2954a000 + 2247138
    27  com.adobe.Photoshop     
    0x00ef0e5a 0x1000 + 15662682
    28  com.adobe.Photoshop     
    0x00ead181 0x1000 + 15384961
    29  com.adobe.Photoshop     
    0x00ead325 0x1000 + 15385381
    30  com.adobe.Photoshop     
    0x00e9780b 0x1000 + 15296523
    31  com.adobe.Photoshop     
    0x00e98b36 0x1000 + 15301430
    32  com.adobe.Photoshop     
    0x00e706c0 0x1000 + 15136448
    33  com.adobe.Photoshop     
    0x00e70fee 0x1000 + 15138798
    34  com.adobe.Photoshop     
    0x00e71143 0x1000 + 15139139
    35  com.adobe.Photoshop     
    0x00e0f9e8 0x1000 + 14739944
    36  com.adobe.Photoshop     
    0x00d3b1ce 0x1000 + 13869518
    37  com.adobe.Photoshop     
    0x00d3c62e 0x1000 + 13874734
    38  com.adobe.Photoshop     
    0x00d3d045 0x1000 + 13877317
    39  com.adobe.Photoshop     
    0x00d3d325 0x1000 + 13878053
    40  com.adobe.Photoshop     
    0x00e6e734 0x1000 + 15128372
    41  com.apple.Foundation    
    0x97a76dcf -[NSThread main] + 45
    42  com.apple.Foundation    
    0x97a76d21 __NSThread__main__ + 1538
    43  libsystem_pthread.dylib 
    0x95000ecf _pthread_body + 138
    44  libsystem_pthread.dylib 
    0x95000e45 _pthread_start + 162
    45  libsystem_pthread.dylib 
    0x94ffef0e thread_start + 34
    Thread 11 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x296837ad  ecx: 0x00000000  edx: 0x91998a2e
      edi: 0x9295c93e  esi: 0x00000000  ebp: 0xb009d738  esp: 0xb009d720
       ss: 0x00000023  efl: 0x00010282  eip: 0x9295c942   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU:
    1
    Error Code: 
    0x00000004
    Trap Number:
    14

  • Adobe Premiere CS3 crash with Export Adobe Media Encoder

    Hello,
    I having a problem with Premiere. When I want to export my sequence with Adobe Media Encoder, Premiere crash. I tested the solution proposed by this link: http://kb2.adobe.com/cps/404/kb404804.html but no success ...
    My computer configuration:
    - XP 64
    - Dual Xeon
    Thank you,
    Kevin

    A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
    Computer DETAILS are always good to provide
    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link

  • My Premiere Pro crashes everytime I try to import video on my laptop.

    But it works just fine on my desktop. I can't figure out what's wrong. I just bought that new laptop 2 weeks ago. It's HP with Win 7 64bit, i5 dual core 8GB RAM. Please help.

    You need http://forums.adobe.com/community/premiere?view=discussions
    When you go there, fill in the answers to questions in the PPro Information FAQ http://forums.adobe.com/message/4200840
    >new laptop 2 weeks ago. It's HP
    IF YOU HAVE DUAL graphics answers, read this
    Dual video problems
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

  • After Effects Crashing on timeline Scrub & RAM preview

    I'm relatively new to AE.
    I'm working on an iMac (Late 2009, 2.66 GHz Intel Core i5, 12GB 1067 MHz DDR3, ATI Radeon HD 4850 512 MB, OSX 10.8.4)
    For the past two weeks, immediately following the successful completion of two small projects, AE CS5 began to FREEZE my entire computer (No error codes or beach balls of death) requiring a hard re-start.  So after attemping vaious 'fixes' found here & across the internet (closing OpneGl, unistalling & reinstalling, etc.), I took my computer to apple looking for answers.  After showing them the issue, they ran EVERY diagnostic they had & my computer came back ALL CLEAR!  It's even running better!  So I upgraded to CC & the problem continues.  I've EXCLUSIVELY used Adobe products (Ps, Fl, Ai, & ID) for the past 10+ yrs and have been sold till this AE issue.  I'm beginning to DESPAIR!  I've seen this concern referred as far back as CS3 & am praying that someone can help me ASAP as I've just received a Big contract TOTALLY dependent upon AE. I don't know if there's software conflicts somewhere due to an update (remember, it WAS working & I completed my first two projects with NO ISSUE AT ALL!)
    Please HEEEEELLLLLPPP!

    Again thanx for the reply.  Please Bear with me as I'm REALLY trying to get this up and going again
    Ok, I've uninstalled:
    Perian- tried AE-crashed when I scrubbed & RAM previewed
    DivX-tried AE-crash when I RAM previewed
    Skype-tried AE-crash when I RAM Previewed & scrubbed timeline
    Wondershare-tried AE crash when I RAM previewed & scrubbed timeline
    The only video apps I have now are VLC, QuickTime (which I can't unistall apparently), & Final Cut Pro-X, & AE CS5.  Any further instructions would be so GREATLY APPRECIATED!! I've just landed a HUGE contract with the local HighSchool dist as well as a job with a certain high-profile shoe company THAT IS TOTALLY DEPENDENT on my ability to use AE!!!

  • RAM Preview at half res = crash ?

    Hi there,
    I have been having a problem with AE where it will crash on a RAM Preview . . . . but here's the weird thing, it only happens when the resolution of my composition is set to 'Half' ?
    It's becoming a real pain, previewing at 'Full' res is too much for this particular project (too slow) and 'Quarter' is simply too blocky to make good judgements about what it is I am looking at, so 'Half' res is pretty much ideal, but like I say when doing a RAM Preview the thing renders a load of frames then AE collapses with the following error dialogue appearing (see image below).
    This is not fixed to one AE project, it is happening on the three I am currently working on - I am on a i7 quad core iMac with 8GB ram and After Effects CS4 . . . .
    Anyone come accross this (or similar) before, and importantly anyone know how to get around it ?
    Cheers for any help,
    Lee.

    Cheers for the input Mylenium.
    I will try it with OpenGL switched off and see what happens . . . .
    Also the resolution is non standard (1280 x 540 pixels) - but as you can see it is still divisible by 2 - but I will try your idea of changing the comp size as well - I will probably just make it letter boxed in 720 and see what happens.
    Thanks once more, I will report back . . . . !
    Lee.

  • Photoshop CS3 crashes on "save as" command

    Hi all,
    I'm running Photoshop CS 3 edition on Leopard. Photoshop crashes every time I try to "save as". Has anyone else experienced this issue? I have 2 gigs of ram on a new iMac.
    Thanks,
    John

    I too am having the same issue with Photoshop CS3 crashing everytime I SAVE or SAVE AS, and when I choose File>open while the programs is running.
    I am running
    Mac OS X 10.4.11
    Mac Book Pro 2.33 GHz Intel Core 2 Duo
    2GB RAM
    I had been running the program successfully for over six months until a couple days ago.
    I have verified/repaired permissions, reinstalled the entire Creative Suite, trashed preferences and reduced memory usage all with no luck.

Maybe you are looking for