Premiere (CS3) crashes everytime on RAM preview
hello all,
i am having a problem with a project i am working on in premiere pro CS3. Everytime i go to do a RAM preview, the dialog box comes up and says "Rendering 1 of 8 Audio Previews" and gets stuck there and eventually freezes up. I've noticed if I take the video clip i want to render into a new sequence and do it, it works fine. however whenever i go to export my clip as a qt, or wmv, using media encoder, i get the "serious error has ocurred" and then my project crashes for good.
any thoughts on how to rectify this? thanks
thanks, i'll try that, i should post a couple of things i have tried already that have not worked:
- i've started a new project, imported that one in, but still the same problem
- i created a new trimmed project, therefore creating new medial files based on what has been edited thus far, and still get the same problem.
i do believe it does have something to do with the audio, because when i bring just the video into a new sequence and render it, it works fine.
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Hi all,
First I'm french, so excuse me for my poor english ; i hope you can help me solve my trouble anyway. :)
I'm running Adobe Production Premium on a Windows XP 64 based workstation. As XP 64 has a virtual 32 bits layer, I could install and run each software with no trouble, except Premiere Pro and Encore (which seems like connected to Premiere).
I know that CS3 products are not designed to run on 64bits systems, and that support is not provided by Adobe on 64bits systems, but they advised me to post on this forum by phone ; so y try :)
When I launch Premiere Pro, there is a window that asks if I want to create a new project or open an old one. As soon as I click on "New Project" and give details about it, Premiere Pro crashes. It seems like it crashes when loading the timeline or something like that.
Windows log files say that ntdll.dll crashed, but I couldn't find any link between these 2 troubles.
I really hope that someone will manage to help me.
Kind regards,
Raphael, France>As soon as I click on "New Project" and give details about it, Premiere Pro crashes.
Try this:
Go to your "My Documents" folder and find the Adobe\Premiere Pro\3.0\Layouts folder. Move it to your Desktop. Be sure to move it, not copy it. Do the same thing for the Archived Layouts folder.
Launch Premiere Pro again. It will build new layouts for you.
If that fixes the crash, then delete the folders on your desktop. You will have to rebuild any custom workspaces that you had.
If it doesn't fix the crash, then put the folders on your back where they came from so you don't lose any of your custom workspaces. -
MSVCR80.dll error - help!!! (Premiere cs3 crashes!)
Hi,
I searched all the internet regarding this problem, found alot of threads concerning it, but none really helped me...
Yesterday I installed TINDERBOX of Foundry co. effects. some plugin of after effects.
Since then, whenever I open my premiere cs3 on the project I was working on, it crashes immidiately! I can't do anything. ( if i open a blank one, it seems fine. but i didn't use the tinderbox effect on the project which is crashing...)
I have vista64, and it pops this window saying:
Problem signature:
Problem Event Name: BEX
Application Name: Adobe Premiere Pro.exe
Application Version: 3.2.0.0
Application Timestamp: 47fd3df6
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.1434
Fault Module Timestamp: 4757746d
Exception Offset: 00008aa0
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1037
Additional Information 1: 8d16
Additional Information 2: d1b85fd63d9c87b5d7951cba718203fc
Additional Information 3: c80a
Additional Information 4: a2f07b4c887b117fbc63cc0679ff8128
Now, the funny thing is I searched all my MSVCR80.dll files and found many, all under adobe folders. neither had the version : 8.0.50727.1434. All had 8.0.50727.42!
I searched all my computer for the 8.0.50727.1434 version but nothing!
I unistalled the tinderbox effects - didn't help..
I remember that during my installation of tinderbox it poped up this window error about MS visual C++ library, and I read somewhere that this library may cause premiere to crash, so I uninstalled the library Tinderbox had installed, but nothing...
I tried to installed a new verion of C++ library for 64bit - nothing...
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What can I do?
Help!!!
Roy>I tried to installed a new verion of C++ library for 64bit
PPro is a 32-bit application. I'm not sure how you expect it to use a 64-bit library.
Go back to a 32-bit operating system where you
know PPro will work properly.
Cheers
Eddie
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AE crashes when I RAM preview, gives this message
Has anyone ever seen this type of error message? If so, how do I fix it?
I'm running CS5 on a mac. Thanks.
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Is this a bug? What could be the source of this Problem?
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Hi,
was working on photoshop today with no other programs open apart from the internet, when i attemped to open a file and my tool bar to the left disapeared. I tryed to default the display, at which point it was unresponsive. I forced quit photoshop and them when i opened it again a message came up saying photoshop can not open out of RAM.
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__TEXT
0000000000001000-00000000016e1000 [ 22.9M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreServices.CarbonCore 0x92672dbc FindItem(OpaqueCollection*, unsigned long, long, unsigned long*) + 147
1 com.apple.CoreServices.CarbonCore 0x92635301 GetCollectionItem + 39
2 com.apple.HIToolbox
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Thread 1:: Dispatch queue: com.apple.libdispatch-manager
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Thread 2:
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Thread 3:
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Thread 4:
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Thread 5:
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Thread 6:
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2 libsystem_pthread.dylib
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3 com.apple.Foundation
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Thread 7:
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Thread 8:
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Thread 9:
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Thread 11 Crashed:
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0x295ebfa5 TRR_Fixup + 638767
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0x295f006a TRR_Fixup + 655348
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42 com.apple.Foundation
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43 libsystem_pthread.dylib
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44 libsystem_pthread.dylib
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45 libsystem_pthread.dylib
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Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x296837ad ecx: 0x00000000 edx: 0x91998a2e
edi: 0x9295c93e esi: 0x00000000 ebp: 0xb009d738 esp: 0xb009d720
ss: 0x00000023 efl: 0x00010282 eip: 0x9295c942 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14 -
Adobe Premiere CS3 crash with Export Adobe Media Encoder
Hello,
I having a problem with Premiere. When I want to export my sequence with Adobe Media Encoder, Premiere crash. I tested the solution proposed by this link: http://kb2.adobe.com/cps/404/kb404804.html but no success ...
My computer configuration:
- XP 64
- Dual Xeon
Thank you,
KevinA link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Computer DETAILS are always good to provide
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of the troubleshooting link -
My Premiere Pro crashes everytime I try to import video on my laptop.
But it works just fine on my desktop. I can't figure out what's wrong. I just bought that new laptop 2 weeks ago. It's HP with Win 7 64bit, i5 dual core 8GB RAM. Please help.
You need http://forums.adobe.com/community/premiere?view=discussions
When you go there, fill in the answers to questions in the PPro Information FAQ http://forums.adobe.com/message/4200840
>new laptop 2 weeks ago. It's HP
IF YOU HAVE DUAL graphics answers, read this
Dual video problems
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575 -
After Effects Crashing on timeline Scrub & RAM preview
I'm relatively new to AE.
I'm working on an iMac (Late 2009, 2.66 GHz Intel Core i5, 12GB 1067 MHz DDR3, ATI Radeon HD 4850 512 MB, OSX 10.8.4)
For the past two weeks, immediately following the successful completion of two small projects, AE CS5 began to FREEZE my entire computer (No error codes or beach balls of death) requiring a hard re-start. So after attemping vaious 'fixes' found here & across the internet (closing OpneGl, unistalling & reinstalling, etc.), I took my computer to apple looking for answers. After showing them the issue, they ran EVERY diagnostic they had & my computer came back ALL CLEAR! It's even running better! So I upgraded to CC & the problem continues. I've EXCLUSIVELY used Adobe products (Ps, Fl, Ai, & ID) for the past 10+ yrs and have been sold till this AE issue. I'm beginning to DESPAIR! I've seen this concern referred as far back as CS3 & am praying that someone can help me ASAP as I've just received a Big contract TOTALLY dependent upon AE. I don't know if there's software conflicts somewhere due to an update (remember, it WAS working & I completed my first two projects with NO ISSUE AT ALL!)
Please HEEEEELLLLLPPP!Again thanx for the reply. Please Bear with me as I'm REALLY trying to get this up and going again
Ok, I've uninstalled:
Perian- tried AE-crashed when I scrubbed & RAM previewed
DivX-tried AE-crash when I RAM previewed
Skype-tried AE-crash when I RAM Previewed & scrubbed timeline
Wondershare-tried AE crash when I RAM previewed & scrubbed timeline
The only video apps I have now are VLC, QuickTime (which I can't unistall apparently), & Final Cut Pro-X, & AE CS5. Any further instructions would be so GREATLY APPRECIATED!! I've just landed a HUGE contract with the local HighSchool dist as well as a job with a certain high-profile shoe company THAT IS TOTALLY DEPENDENT on my ability to use AE!!! -
RAM Preview at half res = crash ?
Hi there,
I have been having a problem with AE where it will crash on a RAM Preview . . . . but here's the weird thing, it only happens when the resolution of my composition is set to 'Half' ?
It's becoming a real pain, previewing at 'Full' res is too much for this particular project (too slow) and 'Quarter' is simply too blocky to make good judgements about what it is I am looking at, so 'Half' res is pretty much ideal, but like I say when doing a RAM Preview the thing renders a load of frames then AE collapses with the following error dialogue appearing (see image below).
This is not fixed to one AE project, it is happening on the three I am currently working on - I am on a i7 quad core iMac with 8GB ram and After Effects CS4 . . . .
Anyone come accross this (or similar) before, and importantly anyone know how to get around it ?
Cheers for any help,
Lee.Cheers for the input Mylenium.
I will try it with OpenGL switched off and see what happens . . . .
Also the resolution is non standard (1280 x 540 pixels) - but as you can see it is still divisible by 2 - but I will try your idea of changing the comp size as well - I will probably just make it letter boxed in 720 and see what happens.
Thanks once more, I will report back . . . . !
Lee. -
Photoshop CS3 crashes on "save as" command
Hi all,
I'm running Photoshop CS 3 edition on Leopard. Photoshop crashes every time I try to "save as". Has anyone else experienced this issue? I have 2 gigs of ram on a new iMac.
Thanks,
JohnI too am having the same issue with Photoshop CS3 crashing everytime I SAVE or SAVE AS, and when I choose File>open while the programs is running.
I am running
Mac OS X 10.4.11
Mac Book Pro 2.33 GHz Intel Core 2 Duo
2GB RAM
I had been running the program successfully for over six months until a couple days ago.
I have verified/repaired permissions, reinstalled the entire Creative Suite, trashed preferences and reduced memory usage all with no luck.
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