Premiere Pro CS4 16:9 w/ Powerpoint Slide problems. Beginner.

I'm a beginner to video editing. I have experience working on computer hardware, diagnostics, and software development (programming). Due to this I am the resident "tech" in the family. Leading to this project landing on my lap. I am working on a project for a family member and have little to no experience with Premiere Pro.
The concept is simple, to edit a series of lectures some 8 hours long. They will be chopped into sessions of varying length and put into a PiP with a powerpoint slideshow background. I was provided with a set of .mts video files(Canon Vixia HF R300) and powerpoint files(office 2003).
I exported the ppt as jpg images. The powerpoint was made with office 2003, so the jpg's were 4:3. I fixed this by loading them in Photoshop adjusting height to 720 then adding side bars of the same background color. I now have a 1280x720 jpg.
I load it up into PPro and edit the video. Although it looks fine in the preview window, after export the video's height is stretched. I can't figure out why. I'm exporting to 16:9 and it tells me the dimensions are 1280x720. Any ideas what could be causing this issue?

Where can I find the PAR? How can I change it? I assume my problem is the video, jpg, and exported video all have differing PAR values. I've just acquired CS6, so hopefully by the end of the day I will have it up and running and can import my current project files.
On a side note, i'm unfamiliar with the concept of multiple sequences and exporting to encore. Until now i've created a different project file for each lecture session. I really only have experience with photoshop but always intended to explore the other adobe products. Are there any recommended guides to show me the basics and how the programs are integrated?

Similar Messages

Premiere Pro CS4 "Export Settings" window does not show up.

Hello,
I've run into a new problem with Premiere Pro CS4. Basically, when I select "File > Export > Media" my Export Settings window doesn't show up. If I click on the Premiere window I hear the beeping sound and nothing happens, if I hit Enter the Export Data window pops up and then Media Encoder opens. So, it seems that my Export Settings window is still open but I can't see it and make the necessary setting changes. It does not appear to be minimized and I can not locate it on my desktop anywhere. This is really frustrating because I was able to see the Export Settings window just a few weeks ago when I was exporting my last project. I've tried changing my screen resolutions but that didnt reveal the Export Settings window.
Does anyone know what is going on here and, more importantly, how I can fix it? I am really stuck here and am working against a deadline. Any and all help is greatly appreciated!
-Ben

Ben,
THANK YOU!!!! For two days I have been struggling with the exact same issue. And of course it was simple to fix, if I had just thought about it. Thank you for taking the time to post your experience. I had tried all sorts of stuff trying to get everything onto my #1 monitor, with desktop & workspace resets, resizing my display, etc. After reading and printing your post,
Hitting ALT+Space,
Down Arrow,
Enter,
and then pressing the left arrow and watching my Export window slide into view, I was laughing so hard, that I was tearing up. It would have been a month waiting for my second monitor to get repaired to get to see what was still being displayed on this ghost monitor. Each week, I video and edit our church's service and then post three versions (Windows Media Player, Ipod-MP4, MP3 Audio) of it to our web site. I would have been four weeks behind were it not for your post.
Again, a BIG Thank You!!!
Tony Salso
[email protected]
Cedar City, UT 84720
Tony—Professional Digital Pictures
--Videographer and Webmaster
Red Hills Southern Baptist Church
Serving Jesus in Southern Utah
[email protected]
www.redhillssbc.org

Sync when compressing HD FLV and F4V in Premiere Pro CS4

Hi. I'm trying to create PSAs for You Tube that were originally created with a small camera that produced HD Quicktime files. For YouTube they don't have to be perfect but that is what I'm working with. My computer only has 4gb of ram so I can't watch the video to test for syncronization since it just gives a slide show while editing. It never does anything but a slide show with HD video.
When I watch the original unedited Quicktime file the sync was way off. When I render out the original file in an FLV and F4V format just to test the sync it is PERFECT. Then I edited the first video taken from that session and used FLV and the sync was PERFECT. So I'm doing the second video, tested sync on the original footage, and its PERFECT.
So I thought it was okay to keep going. Everything was perfect after Premiere rendered the raw footage. The first video worked, right? The second video's raw footage sync was fixed, right?
Now that I spent all the time to edit the 2nd video, sync is TERRIBLE. I have no idea why. F4V was worse than FLV, but neither was great for video 2. So I guess I have two questions:
1) What format can I use to upload to YouTube that won't give me an unusable sync problem
2) Is there something I can do to see continuous synchronization within Premiere Pro CS4 without updating my hardware? I am using Vista 64 bit, 4gb ram, dual core intel. Do I have to make a major hardware upgrade just to get HD video not to be a slide show while running Premiere?
Thanks!

Dave,
Deleted all stuff...
You might try this "TEST" at some point if you're using equipment to record sound as outlined in the following article....at any rate you might find the article interesting anyway for the future...
----------------------sorry I should give credit to who wrote it but you can google the first line and find it maybe -----------
sync demuxed sound The Problem -
Miniature audio recorders, be they minidisc or solid state, offer a very attractive, cost effective, alternative to the traditional use of radio microphones, for the capture of remote audio sources in video recordings
These machines record the audio in a variety of different formats - MP3, WMA, WAV, ATRAC -- and in a variety of qualities - but they all suffer from the same problem. It can be difficult to synchronise the remotely recorded audio, with the camera recorded audio.
Although the time honoured tradition of an audio 'clapper board' works well enough to align the beginning of the two soundtracks, there is a tendency for the two tracks to appear to 'drift' out of sync over time - and the longer the recording, the worse the problem. In fact they do not actually 'drift', but the gradual loss of sync is a function of the camera and audio recorder sample clocks being slightly different frequencies.
The simple reason for this loss of 'sync' therefore is that the audio is being recorded at different speeds. Although the recorder will specify the sampling frequency, the accuracy is then dependent on the internal crystal oscillator of the recorder - which is, of course, a different oscillator from the one controlling the camera timing. Although these crystals may typically be accurate to within 0.005% or better, even this degree of accuracy can cause the two recorded audio tracks to be out of sync by up to 300mS after 30 minutes. Even after 5 minutes, the 2 tracks can be some 60mS different in length, in a worst case scenario.
60mS difference will cause a distinctly audible 'echo' between the two audio tracks. (Even 20mS is detectable as a separate echo).
This difference is of course totally unacceptable, and corrections need to be applied. It is important to remember that even if your audio recorder crystal is absolutely accurate, and it is the camera clock that is slightly wrong, it is still the remote audio track that will have to be corrected. The 'wrong' camera audio track is the one in sync with the video, and has to be the 'master' track.
The Solution
It is important to realise that although the sample oscillators may vary with regard to each other, they tend to be remarkably accurate over time, referenced to themselves.
This means that if you know by how much the frequency your audio recorder sample 'clock' differs from the camera 'clock', then a single correction factor will bring both tracks back into sync.
A simple procedure is outlined below, using free programs, to enable you to calculate the correction factor required for your particular recorder.
Programs required (all free):
1) AoA audio Extractor --- (not necessary if you can extract the audio track from a video recording in your NLE)
2) Audacity , a free audio editor
3) Switch , a free audio file type converter
Step 1: Set up your camera and audio recorder next to each other, and start both running
Step 2: Make a good audio 'clapperboard' point by tapping a pencil firmly onto a hard surface, as close to both camera and recorder mics as possible. This will cause a fast 'edge' to become the reference point, which will be useful later.
Step3: Let both devices run for at least 10 minutes. 20 minutes are better, but not essential.
At the end of the period, (timing not critical), make a second similar 'clapperboard' reference point. Allow a few more seconds recording, and then stop both devices.
Step 4: Download the video from the camera, and the audio from the recorder to your computer.
Step 5: Open the video file in 'AoA audio Extractor', and extract the audio from the video. Convert this audio file (if necessary) to a 48KHz 16 bit LPCM (wav) file, using the 'Switch' program linked to above. This file will be your reference audio file.
Step 6: Open the WAV file saved in the previous step in 'Audacity' - a free audio editor.
It is now necessary to save only the part of the file between the two 'clapperboard' references, which hopefully stand out clearly (if you hit the pencil hard enough in steps 2 and 3!).
This must be done accurately, to within 100th of a second, or better.
Click and drag the file to highlight the beginning section, including the first 'clapperboard' waveform. Use the 'fit selection to window' tool (immediately to the right of the 'zoom' tools) to magnify. Delete as much as possible before the 'clapper' reference. Repeat the operation until you can clearly identify the first distinct waveform of the 'clapper' reference waveform. Click, hold and place the cursor directly over the first full (clipped) waveform, where it crosses the centre line. Delete every thing to the left of that point, by clicking and dragging to highlight, and then deleting with the scissors tool.
Step 7: Repeat the above procedure for the end part of the waveform, again using the start of the second 'clapper' waveform as your reference cutting point. In this case, cut everything to the right of your selected reference point (not the left, as in the first case.)
Step 8: It is necessary to record the exact length of this new cropped waveform. This information is listed at the bottom of the window, but in a rather inappropriate format. Locate the toolbar at the top of the window, click 'Edit'-'select all' and then 'Effects'-'change tempo' . Note the length of the file in seconds in the right hand box (the left hand box is greyed out).
Record this figure. It is the reference file length
Step 9: It is necessary to convert the file recorded on the audio recorder into an identical format to the camera audio track, namely 48 KHz 16 bit PCM. If the track is not already in this format, open it in Switch, a free file transfer program, and select the output encoding as 48 KHz 16 bit, mono or stereo to fit your audio file. This program will then convert whatever format your input file is (MP3, WMA, 44.1 KHz PCM, etc) into the required 48 KHz, 16 bit format required.
Step 10: Repeat the procedures in steps 6 and 7 for this new file. Edit the 'clapper' points with as much accuracy as before, but notice that the 'clapper' waveform will appear different from the first, although hopefully with as clearly defined first ' zero crossing' point.
Step 11: Repeat the procedure in step 8, and you will notice that the overall file length is different.
Overwrite the original file length into the right hand box, and take careful note of the resulting figure in the percent change box. Make sure you record whether it is a plus or minus value - it could be either! This is the most important figure, because it represents the percentage variation between the two units.
Once you have obtained this value, simply apply it to all files recorded with the same recorder and this camera. Providing you can align the start of the file with a single 'clapperboard' mark, there is no need to repeat the rest. Simply change the length of the external audio file by the correct percentage value, to allow the two audio tracks to remain synchronised.
It may seem a long winded process, but it only needs to be done once, and could then save quite a lot of time, against the option of trying to align tracks manually in your NLE, in small sections.
You may of course wish to use an alternative audio editor, and the details of this procedure may then be slightly different, but the principle remains the same.

PREMIERE PRO CS4 CRASHES every time I try to export to media....

Import a file in whatever format (MPEG 2, MPEG 4, AVI, etc.), I add effects (or leave the file untouched) and then try to export it to MEDIA...Then Premiere Pro CS4 crashes giving me this error:
Premiere Pro has encountered an error.
[..\..\Scr\Component\ComponentFactory.cpp-119]
After pressing "continue" it brings another message:
Sorry, a serious error has ocurred that requires Adobe Premiere Pro to shut down. We wil attempt to save your current project.
I press OK and the Crash Report dialog box appears....
I installed Premiere Suite 3 weeks ago and I have never used this software before....Premiere has never allowed me to export any file...
My Lap Top has Windows 7 Ultimate - 64 with NVidia GT 130 1 GB video card, 8 GB of RAM, 1 TB of HD and 1920 x 1080 P display...
Any advice? or somebody who has had the same problem?
Thanking you for your time and courtesies in assisting me, please receive my best regards.
AZUARO

Have you just installed the software or applied
updates also?
Updates are needed for premiere as well as Media and other.......
Ciao
Giorgio

Premiere Pro CS4 over remote desktop does not play sequence

Hi all,
I have been researching this issue over the internet but I have found absolutely no references to it:
I am running Premiere Pro CS4 on my high-resource PC but would like to work from a different room so I am remoting form my laptop to my "good" PC.
The system lets me do everything I could normally do when working directly on the main PC with the exception of playing back my edited files (before rendering). This is an obvious handicap since I can not watch my edited sequence and am, therefore, working in the blind. I am able to step through it frame by frame, but when I click the play button, it changes to a pause symbol (as usual) but nothing is shown in the video window. This does not just happen when previewing my edited sequence but also when previewing any imported resource.
Essentially, Premiere Pro CS4 is not playing any video content over a Remote Desktop.
Other normal playback software (such as VLC, Windows Media Player etc...) works though, so it is not an issue of no video playback at all. This just happens when I'm using Premiere Pro.
Any suggestions as to what this may be? Any help will be greatly appreciated!

I was able to edit a full 1080p HD video in Premiere Pro CS5 remotely using HPs RGS (Remote Graphics Software). I had a Workstation at work with Premiere Pro installed on it and all the source footage on it. I was then able to log on remotely from home with my old weak-sauce desktop and successfully edit and play back the HD footage remotely. You just do a google search for HP RGS or go to this link. http://h20331.www2.hp.com/hpsub/cache/286504-0-0-225-121.html
There is a free trial available too. I don't know why there is not more information about RGS on the web, but it seems to me to be the only solution to work on Premiere or After Effects remotely.
I hope this helps

Adobe Premiere Pro CS4 4.1.0 update not working!files wrong size too?

when i go to download Adobe Premiere Pro CS4 4.1.0 update it says that file size is 30.5MB but when it starts downloading it it says thats the file size is 110mb and once installed it wont let me import VOB files. Has anyone got a solution?
Thanks

Other users have reported having trouble with VOB files from DVD recorders. Properly authored DVDs work.
Where did you get the VOB files that won't work for you?
-Jeff

Premiere Pro CS4 does not import EX1 files longer than 1 hour

I had to record a long speech and used a Sony XDCAM HD EX1 camera with a 32 Gb and a 16 Gb SXS cards. The speaker paused after 1h 26 min. I stopped the recording and waited until the green light that allows recording the segment came on. Later I recored smaller segments.
I copied all the recorded files to the PC hard disk ( Intel Quad Core 2.4 Ghz with 3.25 GB RAM with XP Proofessional SP3).
I used Sony Clip browser to watch the clips and all of them were perfect. Then I opened premiere Pro CS4 4.21 and I wanted to import this 27 GB file. In the media browser appeared only one mp4 file. All the short ones where imported normally but the big one freezed premiere and the only way to close premiere was with the windows task manager.
I checked again in the Sony XDCAM clip browser version 2.6 and you can see it perfectly. There was a detail, though: in the lower part of the preview window I saw 6 marks. When I checked the file in the disk, I found that the 27 Gb file was separated in 7 parts. Each of them was 3.51 Gb and the last one 2.5 Gb. That means that the file was cut in pieces that were less than 4Gb supposed max file lenght.
I tried many ways to import and no result. The I used the "export " of the sony clip browser. There is one choice that is "MXF for XDCAM HD". When I chose this item another panel appeared and showed a 1440 X 180 59.94i 25Mbps choice. I took it and after some time it created the 27 Gb file that I could import it normally with 4 audio tracks. But there is a drawback a "media concept" logo appeared to remeber to "buy" the program.
Anyhow, the question is: How can I import to Premiere CS4 a MP4 file created by a Sony EX1 HD camera whose lenght is more that 1 hour long ?
Thanks
Wolfgang

I think is the contrary because the clip browser copies all the foleders needed. I got this opinion from another forum that copies into Final Cut:
"My workflow is to create a hard drive folder for the project, then use Clip Browser to import the clips from the card. I review the clips, labelling them, adding logging notes, setting the status and putting in essence marks as needed (the number of characters available for the essence mark description is fairly limited). I then open FCP, create and save a new project then call up XDCAM Transfer. I select the project folder and it will pull in all the clips. I then filter for OK status, occasionally create subclips then import. The clips come over to the bin, with their names and with the essence marks converted to markers. Obviously there are backups taken - I've not mentioned them."

Premiere Pro CS4: 64-Bit App or Not?

I read in the new Premiere Pro CS4 specs that it was "optimized for use on Win Vista 64-Bit..."
Using that language, is Adobe saying it's still a 32-bit app, but will work fine on the Vista 64-bit platform? Would appreciate somebody clarifying that point.
Bill Buchanan
Buchanan Film Co.

Good Marketing.
Dave

Premiere Pro CS4 - editing video from GoPro video camera

I am having a problem trying to edit video from the GoPro camera in Premiere Pro CS4 (PP). Have not been able to get much help from GoPro - they just tell me to speak with Adobe. I think the video codec used by the camera is MJPEG (?). It won't play at all on the timeline. Interestingly it will in After Effects (AE) CS4 and if I export it out of AE as a Microsoft AVI file I can then play it in PP. However if I go straight to Media Encoder and import the clip and then try export the clip via ME as a Microsoft AVI the exported clip from ME won't play in Premiere Pro. I am confused. Does anyone know this camera, it's codec and why it just won't work when directly imported into Premiere Pro but it will when imported directly into After Effects. Any advise would be greatly appreciated.

Please see a post I made this morning under my screen name BruceERoberts .... details below
I just purchase Adobe Premiere Pro a few days ago - and subsequently updated it to Ver 4.2.1. A started a new project - I tried to import some video footage I just shot with a GOPro Hemet Cam while skiing at our local mountain. I can easlily see the clip using Real Media Player - or the Quick Time player. It is a 10.9 MB ... 7 second MPEG-4 movie clip. File name is "gopro0030.mp4"
I created a "bin" called video .... then right clicked to import the file. You can see the file name in the media browser. But the file would not import. I received this error message: "109C ImporterProcessServer.exe Application Error. The instruction at "0x05efcac" referenced memory at "0x00000014". The memory could not be read. CLick OK to terminate."
This is very frustrating - I just purchased the software - and it won't import a 7 second video clip! It did import still fotos with no problem. What can I do?
thank you for your attention to this.
Bruce Roberts, Vernon B.C.
March 14th 2010
System Info
MS Windows XP
Version 2002 SP3
Dell Dimension XPS
Pentium 4 CPU 3.4 Ghs
3.39 Ghz 3.00 GB of RAM

Adobe Premiere Pro CS4 4.0.1

An update to Adobe Premiere Pro CS4 will be available via Adobe Update Manager shortly. The file will also be available for download tomorrow (November 20) on Adobe.com, as will the readme (at http://www.adobe.com/support/documentation/en/premierepro/releasenotes.html). In the meantime, here is the text of the readme.
We're really excited about this update, especially considering we released CS4 just one month ago. To force an update, choose help --> find updates from any Adobe application. The AME update that releases with this update is required as well.
Important note: if you are using the Elemental Technologies RapiHD plug-in, you must update to the latest version in order to use Adobe Premiere Pro CS4 4.0.1. You can update the plug-in by visiting the Elemental Technologies web page: http://www.rapihd.com/?q=node/129
New in this release
- OMF export
- Final Cut Pro import
- Edit in Audition (Windows only)
- Surcode support
- AAF import and export
- High quality motion
- Third-party support
Notable fixes
- Attempting to trim locked tracks results in a crash (#1888355)
- Crash on Win and error on Mac when using Numpad-Asterisk keys to generate marker when
playing in Program Pane when Effect Controls pane is closed (#1890626)
- Crash when the Metadata panel is brought into focus when a DVCPro HD clip is selected
(#1884633)
- When a filter/search is applied in the Metadata Panel and then a different asset is selected, the
filter does not update (#1876954)
- Custom schema causes Adobe Premiere Pro to crash performing many basic operations,
starting with New Project (#1888938)
- Render of transition in imported EDL-based sequence fails; on Mac, causes application to hang
indefinitely, user must be force-quit application (#1873434)
- After ASND is saved, an effect is always ON if it turns OFF while playing (#1864978)
- Crash when attempting to load a project that contains a composition if headless Adobe
Premiere Pro is serving Adobe After Effects (#1871578)
- Exporting video as MPEG 4 will create a video file that imports at the incorrect length
(#1851063)
- Trimming both ends of a clip, then moving the clip will cause looped playback to be silent, or
only playback portions of the clip (#1868409)
- When exporting a timeline containing cuepoints, deleting a cue point via AME Batch-> Export
Settings, the cue point is still present in the output file (#1866690)
- Playing an audio-only file in the source monitor will cause the application to lock up (#1887330)
- Exporting any MT session as 24bit WAV leads to garbled audio Mac only (#1881684)
- Adobe Premiere Pro allocates too much memory and reads too much data from disk when
loading project files on the Mac (#1890579)
- With camera connected, opening clip from Timeline into Source and selecting File  Debug
results in a serious error (#1889197)
- Export to tape is active from DVCPRO HD sequences (#1863718)
- Application intermittently crashes when exporting a movie (#1868405)
- Render and Replace of offline clips takes over 20 minutes (#1885273)
- Application crashes when cancelling Normalize Audio Track dialog (#1887615)
- When an AVCHD clip is inserted into a DV timeline with Scale to Frame Size applied, rendered
previews of the clip show artifacts during Timeline playback (#1863988)
- Using scale to frame size in a timeline lowers output quality and softens detail and sharpness;
typing in scale attributes manually or using Adobe After Effects produces much better results
(#1527669)
- Multiplexed MPEG files exported to HD size and then imported back in to Adobe Premiere Pro
show up as 601 color space instead of 709 color space and hence the colors of the imported
files are off (#1852977)

Other users have reported having trouble with VOB files from DVD recorders. Properly authored DVDs work.
Where did you get the VOB files that won't work for you?
-Jeff

Use of a capture board in Premiere Pro CS4

For several years I have been using Premiere Pro 1.5 with a Canopus Storm 2 capture card and drivers. It has been working fine for me. Actually I have been doing event video for about twenty years and have gone through a lot of Premiere progams. I went from VHS to S-VHS and then into Mini DV. I don't think I will be going to HD. However, like life, we need to keep up with some of the changes. So I have been considering upgrading to Premiere Pro CS4. I was told that Canopus is no longer working with Adobe and that now it is Grass Valley and they have their own editing software. They no longer want to let the user of their products use Adobe products. If this is so, then what type of capture card is working with Premiere Pro CS4? And what is the cost for my changing my system? At least a ball park figure. I just had a new OS put into my video editing computer and right now everything is screwed up. The Adobe Premiere Pro and Canopus seem to be working okay, but I am not getting anything out from my computer to my editing monitor and sound mixer. I worked all week on it and to no avail. For years I did event video and put out some fantastic stuff, now I just want to do some informational videos and nothing is working right. I am open for suggestions.

Okay Harm, that is part of the problem. Since I put in a new OS I can't get my video editing to do right. Nothing is showing up on my studio monitor that is hooked to the Storm 2 card and nothing is coming in to my Mackie 1402 VLZ Pro line mixer that is connected to a CREATIVE Sound Blaster Live card. I have done everything I can think of and nothing is coming out. I have everything hooked up just like it has been for the past five or six years. I downloaded all of my software - Previere Pro first and then Canopus and then Sound Blaster and the plug-ins seem to go in okay. What I am getting is a sound apperance on the Premiere sound screen and also a wave form on the timeline. In all apperance the Storm card and the Premiere are working, but nothing seems to be coming out. Also I am getting no sound out when I download music in Audition. I did before I replaced my Windows XP SP3 OS.
I didn't know that the Canopus Storm 2 had a conflict with PP 1.5. I guess I never experienced any trounble before.
I just now went into my Adobe Premiere Pro 1.5 and opened up a capture that I had downloaded into the timeline. Here is what happens. When I scrub the Capture monitor in PP everything works fine in the computer and the studio monitor and sound line mixer. But when I scrub the timeline I get no sound out, and nothing shows up on my studio monitor. It is almost like everything is reverse.

Can I import I-life files into Adobe Premiere Pro CS4?

Okay, so not exactly an Apple question, but there are so many smart, helpful people on here, and the Adobe forum doesn' t seem very active.
I recently got Adobe Premiere Pro CS4 (the movie editing software). I tried to import files from I-photo, but those folders wouldn't even open. Tried to import files from the movie folder, which were in .mpg format, but got a message that it is an incompatible format.
Those were just simple movie files taken with a small digital camera. Does anyone know how I could use this footage in Adobe Pro? I have access to other Adobe software as well, perhaps there is a way to convert the files? If I try to import something to Adobe from I-movie, should that work? Or from I-DVD? Also, is it possible, with Adobe or regular Mac software, to import regular DVD footage (that is not in form of a computer file, but just something that plays in your DVD player) or perhaps convert it into a computer file? I have some old VHS footage that was copied onto a DVD and would like to edit it, or at least have it on my computer as a file.
Also, if I can't use those files, are there any places on the internet where one can download some simple footage to try out in Adobe? I'm new to it, so I'm just trying to get some files together so I can try out how it works.
Lastly, if anyone knows of a good online tutorual for CS4. It's an older version, and on the Adobe site they only have tutorials for the newer one.
Thanks!

This is a forum. None of the users here -at least not to my knowledge - are Adobe professional
Ninety-nine point nine percent correct. We are blessed with a few Adobe employees here, unlike some fora, but those folk are probably at NAB right now. Also, they are in other departments, so would have to walk "down the hall," or make a call, just as we would.
When it gets to issues on licensing, installation, etc., we're pretty much at a loss. Most of us have never encountered such issues, and only know what we have read in others' threads, when they have bothered to report back. Even then, that is third-hand info.
Last time that I had an Adobe installation issue was AI 3, IIRC. My upgrade version did not have the old database of S/N's. Mine was 00-000-003, and things had changed drastically. One call to Adobe, and a total time of about 5 mins. (including hold time), and I was given a number to plug in, and then everything installed perfectly. That was in about 1989, so is not quite contemporary. Still, that is the last and only first-person account that I can offer. Most here have zero personal experiences, as they came to the party later, and have just not had any such issues.
We'd love to help, but just do not have the experience.
Good luck,
Hunt

Premiere Pro CS4 crashing in startup

I have Premiere Pro CS4 on a Dell Precision m6400. When I start up and try to start new project when not on network, it crashes. Even though I go in and change all file information to C: drive. The only message I am receiving is "Sorry a serious error has occurred that requires ...to shut down. We will attempt to save your current project." If there is a crash report I don't know where to find it. PrePro works on network. I just need to know what to fix so that I can work from home. Any help would be greatly appreciated.

Is your My Documents folder mapped to a network drive?
As Craig mentions, running PrPro on a network can be problematic. Much will depend on exactly the configuration of the network.
Good luck,
Hunt

Premiere Pro CS4 (Windows 7) will not (Capture or Record) connect with DV Cass Recorder

For 12 yrs I've Never had a problem w Adobe Prem Pro seeing my Panasonic AG-DV2000, DV cassette Recorder. Premiere Pro CS4 (with Windows 7 Ultimate) will not connect (Capture or Record)with my DV Cassette Recorder - Panasonic AG-DV2000. I upgraded my computer to below components & added Windows 7 at same time. Have had Adobe Prem Pro CS4 since fall with no problems. I usually have 2 - 5 videos, with 2 - 4 audios, going at same time on my timeline. (These digital videos & audios I shot myself professionally with mini DV cassettes.) Most projects are between 10 to 50 mins on timeline, w transitions or crossfades between video & audios. Firewire attached from computer to Panasonic. No Capture card in new system, not needed, use to watch over an external TV, now watch over a second monitor or in program monitor.    [Am I just missing a simple setting??]           Computer below & settings:   very up to date.
motherboard                        ASUS P6T
CPU                                         i 7    2.67 GHz
RAM                                       6 GB
video                                      ATI Radion HD 5700 1 gig Memory OpenGL 3.2
Main Drive                            500g SATA 7200 rpm
Raid Drive                              1.2 TB 7200 SATA
Windows 7                            64 Bit Ultimate
DVD/CD                                  writable Disc Drive
AVG                                        Antivirus 9.0
Playback Settings
                Realtime Playback
yes                                          Desktop Video Display
External Device                    DV 25 720X 576i
Aspect Ratio Conv              Hardware
yes                                          External Device Audio
                Export                     External Device                    DV 25 720X 576i
yes                                          Disable Video output when in background.
24p Conversion Method    - Interlaced frame 2:3:3:2
Preferences          (only things not set at default)
Audio Output Mapping       --   Premiere Pro WDM Sound (have also tried Audio Out)
Device Control     DV/HDV Device Cont Options: NTSC, Panasonic, AG-DV2000P, Auto Detect
                                (Check Status) Says it is ONLINE
Media                     Cache files saved to My Raid drive not C drive (so they will run faster)
                                Indeterminate Media Timebase:   29.97 fps Non Drop Frame
Project Settings Video -- Timecode             Audio -- Audio Samples
Capture Format (tried both) DV & HDV   (all settings checked for during preview & capture)
                Under DV               says Panasonic is Online, export to tape/it renders/Premiere controls the Panasonic recorder -looks like it's recording, but see no video -                                                 hear the sound. On Playback nothing was recorded? ( And Can't capture from tape to computer)
                Under HDV            Says Panasonic is Offline, but computer able to control the Panasonic start/stop, but doesn't record or capture tape to computer?
[ I think this DV/HDV part is correct...... it's getting very confusing at this point??!! Your help is appreciated Thank YOU ]

http://www.studio1productions.com/Articles/Firewire-1.htm
Above article HELPED me -- and is working fine!!
Was an Easy fix, took less than 2 mins.
After a 2 1/2 month ordeal.
Info from the "forum help group" through adobe. jk

Premiere Pro CS4 eats my C: drive in Vista Ultimate 64-bit SP1

I installed Premiere Pro CS4 this last weekend 11-12 April 2009.
I have a Quadcore 3.0GHz with 8Gb of RAM, a 150Gb C: drive fo rthe op sys Vista Ultimate 64-bit SP1 and programs, a 500Go D: drive for general data and a K: drive 2Tb RAID0 volume useable about 1.8Gb.
My C: drive was healthy after installation of Premiere Pro with tens of gigabytes free at least. Then I started experimenting with building projects. I put my files on a mix of the D: and K: drives especially the AVCHD video assets on the K:.
While importing these AVCHD assets I eventually got a message from Vista that the C: drive was full and I did a clean up and that gave approximetely 30Gb free, I went back to importing, in a couple of hours the 30Gb was gone, this can only be Premiere Pro CS4 eating the C: drive and never returning what it takes. This of course is a disaster precisely because it is my op sys drive and Vista will periodically want to make new restore points especially before applying downloaded updates from Microsoft. I ahve run also chkdsk and defragmenter with no effect. I think Premiere Pro is using some sort of secret work files on the C: drive somewhere and that they just accumulate, of course this would be a bug.
Support Center does not appear to let me open web support issues even though we are in the 90-day bug fix period and I have registered the product with the product key so that is another bug that gets in the way of fixing the first.
Any ideas please?
Thanks!
Peter.

Yeah, I did not take backups that often cos I did not intend putting the machine onto the net, then I got this device that said it would protect against everything by isolating my machine and making it invisible, I await the analysis by the company but it does appear not to have worked, the only thing that works is very real physical isolation and do not use the internet at all from the main machine. Like I say it simply is not confirmed yet but neither is it denied. You cannot actually go so far as to blame Adobe because stopping hackers is the job of the op sys vendor really so I blame Microsoft, the only blame for Adobe is the policy that some functions require internet connection in order to work when they know internet is not secure, so for instance if you want to use the emulators for things like these mobile phones they want you to be connected, I tried that one phone emulator and it said so, I wish they just put all documentation and all software on the DVD. I can roll back to an earlier Vista version from a USB backup disk that is always powered off, then rebuild as necessary, but I want the security firm to see if it is a trojan in fact first and to see if it can upgrade the security device and provide a roll out of the trojan's work. Right now I am still scripting the documentary and this second quarter is getting this Premiere Pro up ready for third quarter production so I can be philosophical for now, but yes later I will get more disciplined. But at least now I (almost) know the security device is not the all singing wonder they said it was. Oh well. I use a second machine too, a PS3 with Linux, that is what I am using now, this one doesn't seem to get hacked even though it is my sacrificial machine.
Message du 16/04/09 14:21
De : "don solomon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro CS4 eats my C: drive in Vista Ultimate 64-bit SP1
Adobe deserves criticism for its shoddy QC, but not for maing you exposing your main machine at risk on the internet. I never do that, and I never have had a virus or malware on it--never in all the years I've been doing this. I have picked up a few on my internet machine, though, but they are easily fixed with the security scheme I use.
As for restore points possibly eating up disk space, which you alluded to earlieranother never for me. Restore points are a half assed measure at best. My security system is a full clone backup of my C drive starting the day I install and OS on it, and every time I add add a program, and every day when I am working a big complex project. Otherwise, once a week. It takes a few minutes only. That way I can restore everything in equally few minutes should anything bad happen, like poorly designed software affecting other software, a virus, malware, etc, and including drive failurewhich has happened twice over the years.
Don't get me wrong, a virus checker is very useful to a point, but real security design has to start long before you install one, especially if your machine is the heart of your business, as it is for me. What is that old saying? An ounce of prevention is worth..........
>

Premiere Pro CS4 16:9 w/ Powerpoint Slide problems. Beginner.

Similar Messages

Maybe you are looking for