Premiere Pro CS6 stopped working, for one user profile

So Premiere Pro CS6 wouldn't open today. Opened fine yesterday, and the days before that. The program didn't crash yesterday or close improperly. I just get the logo splash screen, but I don't see the usual text stream of applications starting up on it. After a long time I get a Windows message saying it can't open the program.
- I used Bridge to update to the latest version. No help.
- I made sure Quicktime was updated.
- I cleared the preferences by moving the whole My Documents\Adobe\Premiere Pro\6.0 folder somewhere else (as a backup). Next time I tried starting the program it created a new \6.0 folder but that's as far as it went.
- I deleted AppData\Roaming\Adobe\Adobe Premiere Pro. Starting the program recreated the folder, made a Trace Database file but only put two entries in it:
DynamicLink 1 5
FE.WinInit.LocPlugins 1 5
And then it stops there. No other files created.
- Tried starting the program holding the Shift Key, and again with the Alt key, and again with both. No change.
- Rebooted after every change.
I tried logging out as the video user account and logging in with my personal account, and then Premier Pro opened just fine.
Problem is, I need it to work on the video user account because it was created specifically for our video editing PC. Our company logins also tie into our email and other programs. This one was created specifically so more than one person could share Premiere Pro settings and resources, and there was a battle with our IT to get it because they despise generic accounts.
I've seen other threads here mentioning startup problems but the solutions listed there don't work for me. Manually trashing the \6.0 folder didn't help. I don't have a .pref file or Preferences folder other than the \6.0 one. I haven't made any changes to the PC. The video drivers must be OK or it wouldn't start under the other user account. How do I fix this one?

This was Microsoft patch week... did you install Windows updates?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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Adobe premiere pro CS6 stopped working July 10th, 2014

Adobe Premiere pro CS6 stopper working yesterday,
not only on my computer, my colleagues also have the same problem, I get a windows error and the program closes ...

This was Microsoft patch week... did you install Windows updates?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premiere Pro CS6 stopped working

I wonder how Adobe Premiere Pro CS6 solve stopped working

Provide the crash info and more details about your project.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Mylenium

CS5.5 Premiere Pro & After Effects launch in one user profile but not the other

I’m having two issues. One with AE getting hung up on loading the MediaCore and the other with Premiere Loading the ExpoerterQuickTime.bundle I’ve looked and looked for solutions and haven’t found any with my problem.
I’m running a Mid-2010 MBP 8GB RAM with Lion and CS5.5 I’ve done a uninstall and reinstalled and still same problem. It works on other user profiles on my computer but not mine and that’s the one with all the content! Any help?
I launched AE with Alt+Command+Shift down which reset my preferences and whatnot but then it gave me a warning about the MediaCore and let me continue but now it's hung up on the the user interface. I don't know what to do. Any help from anybody would be greatly appreciated!!!
UPDATE
Loggin in as the Super Admin User worked for Premiere for whatever reason which is awesome! Thanks!
However After Effects is still looking for that MediaCore. And now Media Encoder isn't working. (Not that I really use it but if it doesn't work the issue might be somewhere else. Again. I tried all of these in the Super User account and the other normal account and they worked fine. Just not here in mine. Any ideas for that?
I don't have any firewalls up, It's all wide open. And I tried the second option there of removing all of the quicktime plugins in the Quicktime folder but it still gets hung up on the MediaCore.
I went into the super user and edited a AE project then came out and open the project instead of the dock icon and it went on and gave me the quicktime isn't installed bit and something might not work properly. But from playing around in it I've not seen anything different. This is an extrememly frustrating situation. I can get both programs open now but it's all janky and isn't working properly. I consider Premier to be a done deal, it's got no issues. I just need to figure out this mediacore business.
Original Post from the Premier Forum, thought I'd get better luck here in the AE one. Thank you for any help!
http://forums.adobe.com/message/3901233#3901233

Yea, it's the main account i use. So I got all the permissions set up correctly. The rest of the CS suite open just fine it's just those two that give me hickups.

Some keys stopped working for one user account

Dear all,
since a while (I can't say since when exactly) some of the keys stopped working: left control, left shift, and the tab key. In the beginning the caps lock didn't work as well, but it was my own setting. All other then the three listed work OK. As described in some KB articles I checked all settings for universal access, localisation, keyboard, mouse, and keyboard-shortcuts (all standard). I completely disassembled the keyboard (aprox. 50 screws!) cleaned it and checked the connections between the keys on the printed circuit. Everything looks good. Then my wife told me that she does not have the problem and indeed, in other user accounts it is all working OK. It means that it should be a setup problem in my profile. The keyboard viewer is showing every activated (pressed) key, but not the three that are not working - which is only consequent. When I disable the caps-lock then the keyboard viewer doesn't show this key being pressed either. My conclusion is that there must be a keyboard filter below the application level. Now I'm stuck.
Help appreciated!
Cheers,
Kurt.
Message was edited by: killtheclock

Yup, odds were against me choosing the right item on the first go
Log back into your problem account.
Here's the whole litany for thoroughly checking your home folder. It's not as daunting as it looks.
1. Go to Users/yourname//Library/Fonts - drag this folder to the desktop.
• Restart and test your applications.
• If they work start adding the fonts back few at a time.
( Likely suspects are Times RO, Helvetica Fractions and Times Phonetic, also if you do not use Classic you can trash the classic fonts.) If not, put your Fonts folder back.
2. Check Preferences Thoroughly;
• Go to ~(YourHome/Library/Preferences drag this folder to the desktop.
• Restart and test your applications.
• If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
3. Check Permissions Inside Home Folder
• Navigate to YourHome/Library.
• Get Info (Command - i) on folders for apps you are having problems with.
• Open the "Ownership & permissions" disclosure triangle.
• Make sure you are the owner, with "read and write" access.
• Click on "apply to all"
• If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.
(Note:The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.)
4. Navigate to YourHome/Library/Caches and drag this folder to the trash, then log out and back or restart. There is no need to replace this folder.
-mj

Webcam stopped working for one user, still works for another user

I'm using 2 userprofiles on my laptop.
For 1 user, webcam software works as expected.
For 2nd user webcam stopped working.
For this user:
- Autostart Webcamsoftware doesn't work (traybar).
- Manual start doesn't work either.
- I can see that for each attemt, conhost.exe is started but no traybar.
- In systray i see the icon appearing but after some secs, it disappears.
- In syslogs, following error is shown:
Naam van toepassing met fout: traybar.exe, versie: 1.5.4002.79, tijdstempel: 0x46e9fe5c
Naam van module met fout: traybar.exe, versie: 1.5.4002.79, tijdstempel: 0x46e9fe5c
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00001410
Id van proces met fout: 0x16f8
Starttijd van toepassing met fout: 0x01ccecdf12fc5566
Pad naar toepassing met fout: C:\Program Files (x86)\Camera Assistant Software for Toshiba(2.0M)\traybar.exe
Pad naar module met fout: C:\Program Files (x86)\Camera Assistant Software for Toshiba(2.0M)\traybar.exe
Rapport-id: 5a545dcd-58d2-11e1-9c2d-463500000031

I use my laptop for both private and office. Therefore i created a userprofile for home and another for the office.
Both userprofiles have different settings/desktops/etc.
Meanwhile i did the following:
- boot and logon with primary profile (working webcamsoft)
- uninstalled the program
- used CCClean to cleanup registry (and other stuff)
- reboot and logon with secondary userprofile
- used CCClean to cleanup registry (and other stuff)
- reboot and logon again with primary userprofile
- install the webcam software
- reboot and logon with primary userprofile
- test webcamsoft, it works
- reboot and logon with secondary userprofile
- webcam still doesn't work
any suggestions???

ITunes 12.1.2.7 works for one user profile and not another on the same PC

When using iTunes 12.1.2.27 with my user profile in Windows 7, it will run for about a minute before I get the message that iTunes has crashed and that Windows is searching for a solution. It never finds one, and the problem persists. I've tried doing a restart of the computer and uninstalling and reinstalling iTunes. Nothing works.
However, my wife has a separate user profile on the same computer. The same installation of iTunes that crashes with me works as it should when she uses it with her profile. What's going on, and how do I fix it?

See Fix unexpected quits or launch issues in iTunes for Windows - Apple Support.
tt2

$DISPLAY stopped working for one user

Have 3 secondary users that I use daily on this desktop, that runs Arch x86_64 up-to-date (systemd compatible). WM is i3-wm 4.3-2.
As of today, USER2 can launch GUI applications, USER3 sudently can't.
Can't see what configuration I could have edited (I barely touch those secondary users config files).
First tho secondary users are allowed to use X with 'xhost +SI:localuser:<USER{2,3}>' in a startup script, so that I can launch various GUI apps.
Both share the same groups (audio,video,...) beside their own peculiar group.
Oh and a last one that is used for skype only (as per the wiki). It is launched with an alias:
alias skype='xhost +local: && sudo -u skype /usr/bin/skype'
Runs fine.
Logged as USER3:
$ echo $DISPLAY
$ leafpad
leafpad: Impossible d'ouvrir l'affichage:
translation: "Can't open display: "
Logged as primary User I typed successively:
$ xhost +SI:localuser:<USER>
$ xhost +localhost
$ xhost +local:
$ xhost + (access control disabled)
None worked.
As root:
# export XAUTHORITY=~<USER>/.Xauthority
Same thing than before :-o
Note : I happened to shift from Nvidia to nouveau while I had this issue; same issue
Only way I found atm is:
$ sudo -u <USER> -H PROGRAM
Which runs fine.
Please have you got a clue where this might come from?
Refs:
[Solved] Cannot open display :0.0 https://bbs.archlinux.org/viewtopic.php?id=132532 with the 2 links that eirika provided.
Running web browser as separate user? https://bbs.archlinux.org/viewtopic.php … 8#p1058358
Last edited by kozaki (2012-09-25 11:01:11)

Follow-up
Same issue happened after last update on my netbook, for both secondary users.
/var/log/pacman.log
[2012-09-26 13:31] Running 'pacman -S -u'
[2012-09-26 13:31] starting full system upgrade
[2012-09-26 13:32] removed eject (2.1.5-7)
[2012-09-26 13:32] upgraded coreutils (8.17-3 -> 8.19-1)
[2012-09-26 13:32] upgraded gtk-update-icon-cache (2.24.12-1 -> 2.24.13-1)
[2012-09-26 13:32] upgraded gtk2 (2.24.12-1 -> 2.24.13-1)
[2012-09-26 13:32] upgraded hwids (20120906-1 -> 20120922-1)
[2012-09-26 13:32] upgraded ladspa (1.13-3 -> 1.13-4)
[2012-09-26 13:32] upgraded libarchive (3.0.4-1 -> 3.0.4-2)
[2012-09-26 13:32] upgraded libsigc++ (2.2.10-2 -> 2.2.11-1)
[2012-09-26 13:32] upgraded mlocate (0.25-2 -> 0.26-1)
[2012-09-26 13:32] upgraded procps-ng (3.3.3-3 -> 3.3.3-6)
[2012-09-26 13:33] upgraded qt (4.8.3-2 -> 4.8.3-3)
[2012-09-26 13:33] upgraded util-linux (2.21.2-5 -> 2.22-6)
[2012-09-26 13:33] upgraded sysvinit-tools (2.88-7 -> 2.88-8)
As far I can remember I haven't edited any config file on that system for last month - other than power management related: cpupower, jupiter and kernel-netbook
Problem hasn't changed on the desktop PC: $DISPLAY works fine with one secondary user, and not at all with the other. Have no clue as where it may comes from, so any advice would be much appreciated.

Garageband '08 stopped working for one user account

I'm running Garageband '08 (4.1.1) on an early 2008 iMac (8,1) running Snow Leopard (10.6.8)
I recently tried to open a project I started a couple of months ago and Garageband has become unusable. It will open the project and all of the tracks are visible, however, the entire program is super sluggish and the project will not actually play. You can press "Play" but it will play about 1 beat before it freezes again.
So here's the list of things I've tried..........
Tested the same project(s) using another user account. Garageband behaves normally and the projects all play nicely. "So I've got that goin' for me"
I've also tested other programs that use a lot of system resources like iMovie, Final Cut Express, and some 3D modeling/home design software (Sketchup and Sweet Home 3D). These all work fine. While running Garageband the Activity Monitor shows no major system use (CPU I thinks was less than 20%).
I've tried using Disk Utility to verify and repair Permissions and verify and repair the disk. While doing the disk repair I did get a message stating that there were errors that required the original install disk to repair. I did use the install disk and it did successfully repair the errors.
I've also tried deleting all of the preference files for Garageband. I've actually done this multiple times after trying some of the other fixes above (figured give it a clean start).
I've uninstalled Garageband and re-installed it from the original system discs.
Since I'm posting here now you can assume that all of the above attempts have been unsuccessful.
Any thoughts?
Bonus Question: I also have Garageband running on my iPad but Garageband '08 on my Mac doesn't let you exchange files back and forth. I planned to upgrade to a version that does, but before I did they released the new version that won't run on Snow Leopard. I'm not sure my iMac will run the newer OS well so I'd like to stay on Snow Leopard if possible. Is there a way to find an older version of Garagband that will let me exchange projects with my iPad, but not make me upgrade my iMac OS?
Thanks!

I'm running Garageband '08 (4.1.1) on an early 2008 iMac (8,1) running Snow Leopard (10.6.8)
I recently tried to open a project I started a couple of months ago and Garageband has become unusable. It will open the project and all of the tracks are visible, however, the entire program is super sluggish and the project will not actually play. You can press "Play" but it will play about 1 beat before it freezes again.
So here's the list of things I've tried..........
Tested the same project(s) using another user account. Garageband behaves normally and the projects all play nicely. "So I've got that goin' for me"
I've also tested other programs that use a lot of system resources like iMovie, Final Cut Express, and some 3D modeling/home design software (Sketchup and Sweet Home 3D). These all work fine. While running Garageband the Activity Monitor shows no major system use (CPU I thinks was less than 20%).
I've tried using Disk Utility to verify and repair Permissions and verify and repair the disk. While doing the disk repair I did get a message stating that there were errors that required the original install disk to repair. I did use the install disk and it did successfully repair the errors.
I've also tried deleting all of the preference files for Garageband. I've actually done this multiple times after trying some of the other fixes above (figured give it a clean start).
I've uninstalled Garageband and re-installed it from the original system discs.
Since I'm posting here now you can assume that all of the above attempts have been unsuccessful.
Any thoughts?
Bonus Question: I also have Garageband running on my iPad but Garageband '08 on my Mac doesn't let you exchange files back and forth. I planned to upgrade to a version that does, but before I did they released the new version that won't run on Snow Leopard. I'm not sure my iMac will run the newer OS well so I'd like to stay on Snow Leopard if possible. Is there a way to find an older version of Garagband that will let me exchange projects with my iPad, but not make me upgrade my iMac OS?
Thanks!

Premiere Pro CS6 stopped loading correctly - will not load new or existing projects?

It's been about a month since was last editing a project succesfully. When I try to load a new or existing projecet, I get the error message "Adobe premiere pro has stopped working. Windows is searching for a solution..." But there is no solution given, it just closes. I have tried updating my NVIDIA driver with no luck. I am running on Windows 8.1 64 bit. Anyone else have a similar problem?

Thanks for your reply, GautamBahl.
So I did have two graphics cards running, disabled the onboard one and still did not work.
I created a new admin account on my PC, and I am able to create a new project in Premiere now (am not able to while signed into my original account). Since all of my files and settings are on my original Windows account, I would like to get it working on that account. Do my findings give any indication as to how to fix the problem so that I am able to run Premiere signed in to my normal user account?
I appreciate the feedback!

Premiere Pro has stopped working. Windows can't open it

Hi
When I lauch Premiere Pro, I get this error message: "Premiere Pro has stopped working" Then I get this one: " A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I even uninstalled and re-install the program. but I get the same error. I'm sure this must be an easy-fix for somebody out there. Please help.

There is much more help in that forum http://forums.adobe.com/community/premiere?view=discussions
When you go to the program forum for help, you need to provide a LOT more information
-PPro Information FAQ http://forums.adobe.com/message/4200840
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
IF NO, read below
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

99 or 100% when it says Premiere Pro has stopped working and needs to close. What's going on?

I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?

Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions?

Adobe Premiere Pro CS6 will work under windows vista?

Adobe Premiere Pro CS6 will work under windows vista?

Hi,
Thanks for posting on forum. Windows Vista is not a supported platform for Adobe Premiere pro CS6 but, you can try the installation on Vista and check if it gets installed on it. Also, if it gets installed you might face further issues while using the product.
Thanks,
Vinay

Premiere Pro has stopped working

Premiere Pro has been working fine everyday since Christmas.
I have made no changes to anything on the Computer, but suddenly this evening I get message every time I try to enter Premire Pro. that Premiere Pro has stopped working and windows is checking for solution, and I am unable to open any of my projects.
I have checked all drivers and gedt messages they are all working correctly.
David Wells

Thank you John for your help
I have a AMD Radeon HD 7570 Driver Version 13.152.0.0
I had already been to their site and run AMD Driver AutoDetect without any luck
I have been using Adobe Creative Cloud for the year since I first purchased this computer, and every programme except Premiere Pro is working OK. I had a similar problem a few months ago after I upgraded from Windows 8 to Windows 8.1 and I then uninstalled Premiere Pro, and deleted the AMD Beta Drivers which I had installed from AMD Catalyst following a recommendation on the Forum, and when I reloaded Premiere Pro everything worked OK without the Beta Drivers, .and although I still received messages Premiere Pro has stopped working some times, until yesterday I had always opened Premiere Pro after a couple of tries.
I was going to uninstall Premiere Pro this morning, but following your E Mail I went back to AMD and thought I would try downloading Beta Drivers from AMD Catalyst and Premiere Pro opened first time of asking.
The joys of Computers, Lets hope it keeps working now
Thanks a lot
David

Premiere Pro CC stopped working? How do I get help from Adobe to get it going again?

Premiere Pro CC stopped working? How do I get help from Adobe to get it going again?

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
-and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342

Premiere Pro CS6 stopped working, for one user profile

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