Preview will not print 8.5" x 14", only when the computer feels like it

This problem has gone on for too long and I don't know what else to do. I have flyers that I cannot print because preview refuses to recognize the document size correctly and consistantly, and I have no other program that can print to our copier.
This happens with any PDF that is not 8.5" x 11". Both 8.5" x 14" and 11" x 17" exhibit the same problem. First I open a PDF in Preview, then I change the document size in Page Setup to "US Legal" and scale of 100% (the scale is always wrong because it is automatically resizing the document to fit on 8.5" x 11"). Then I go to print, check under Paper Handling and under Destination Paper Size is says "Use documents paper size: US Letter". This does not change no matter how many times I visit Page Setup and no matter how many times I save and re-save the file.
At random it will recognize the document size as "US Legal", but this happens only when the computer feels like it, at least that's what it seems like because there are no other settings that are different between one file and another that would cause it to print one as Letter and the next one as Legal.
Some PDFs are created in Photoshop, while other are created in Acrobat. I cannot print directly from Acrobat because of some weird problem with our copier; I cannot print from any Adobe CS3 software.
I don't know what to do. Any help is greatly appreciated.

com.apple.print.custompapers.plist didn't exist on my machine, but com.apple.Preview.plist did. I moved it to the desktop as you suggested, opened the files in Preview and this time it worked. Thanks so much!
I tried looking at the file, but it didn't make any sense to me. Must have been something in there that caused the problem, though.

Similar Messages

  • Just installed the latest Canon printer software update (V 3.2) from the App store. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Printing via Airport.

    Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.

    The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
    To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
    If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again.

  • HT4528 A song I purchased shows up in iTunes, but will not show up on my iPhone.  When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not.  How do I get that song to show up on my iPhone?

    A song I purchased shows up in iTunes, but will not show up on my iPhone.  When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not.  How do I get that song to show up on my iPhone?

    I have the same problem and it only affects the one song, everything else syncs

  • My iPod shuffle will not turn on, nor is it recognized by the computer to pull up iTunes. I have order new USB cords and nothing. Please help!

    My iPod shuffle will not turn on, nor is it recognized by the computer to pull up iTunes. I have order new USB cords and nothing. Please help! Not sure of the generation of iPod shuffle, I think 3rd.

    first: why did you download the iOS Beta 8? If you are a developer, go to the Apple Developers website and check what they can do for your case.
    second: setup an appointment to a Genius Bar for service.

  • Will accountability software still pick up unsuitable browsing when the computer is in private browsing mode?

    Will accountability software still pick up unsuitable browsing when the computer is in private browsing mode?

    That depends. If they're reading Firefox files to see if you're visiting certain sites, then it won't show up. However if they're watching (or blocking) your network traffic or other things outside of Firefox, then they'll still be able to detect what sites you're visiting.

  • My Ipod touch screen will not come  up unless I conect it to the computer. It never gets past the apple logo and never fully retores? My screen is crackd a little at the bottom. Is this a screen or software problem?

    My ipod touch 4will not respond unless  I hook it up to the computer. It never goes pasthe logo apple screen.It never restores fully. Cant tell if this is a screen or software problem.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 if a 64 GB one and $99 for the other 4G iPods. They do not fix yours.
      Apple - iPod Repair price

  • How do I run an Apple Script only when the computer is awake at the specified time and NOT upon waking after the specified time?

    I've been using Steve Lambert's SelfControl to block myself from certain time-sucking internet sites for a certain period of time every day. I've automated the program launch using an AppleScript that runs based on an iCal alarm, but the problem is that if my computer has been asleep or shut off, the script will run as soon as I wake it up or start it up, and that can be very inconvenient if I'm intending to use my computer not during the hours when I intended to restrict access to such websites.
    So, is there any way to schedule an AppleScript to run *only* if the computer is running at the designated time and not upon waking/starting up after the alarm has passed if the computer was asleep/off?
    I started investigating launchd, as I understand this is the successor to cron/crontab in OS X Lion, but it appears that launchd has the same behavior I dislike in the iCal alarm approach--the script will run upon waking even if the time when it was supposed to run has already passed...unless there is a way to change this behavior?

    The obvious/easy solution would be to add some logic to the script to see what the time is.
    If you expect the script to run at, say, 1pm, but the script checks the time and sees that it's 5pm then you can assume the machine was asleep at the time and thefore you can bail out gracefully.
    if (hours of (get current date)) = 13 then
      -- it's sometime in the 1pm hour...
    end if
    You can fine-tune the check as much as you like

  • After upgrading to Lion, preview will not print any documents. When selecting "Print" it just hangs with no show of the printing menu.

    After upgrading to LION, preview refuses to print out documents to our Ricoh and Canon printers.  All other apps work fine with no problems.
    Does anyone have similar experience or an answer to resolving this problems.

    I had the same problem when attempting to print to my Canon ImageCLASS multifunction laser printer. Canon have acknowledged the problem by saying:
    "Cannot print from Preview or TextEdit; causes applications to crash. For PDF documents, Canon recommends that the free version of Acrobat Reader is used."
    They go on to say:
    "An updated driver for each model will be released as a permanent solution. The driver will be an official driver to support Mac OS X 10.7. The target release schedule is approximately three months after Lion is officially released."
    Source:
    http://www.canon.com.au/en-au/Support-Services/Support-News/Lion-Support
    I've followed their advice and have been using Adobe Reader for viewing and printing PDFs. I'll revert back to the Preview app once the updated drivers become available.

  • Officejet Pro 8600 Plus will not print but is connected and says that the print job is 100% Complete

    Hi All,
    I'm printing from a MacBook Pro using OSX Lion. It says that Officejet Pro 8600 Plus is connected and that the print jop is 
    100% complete except that nothing comes out of the printer. I've done all of the test prints and they've printed just fine.
    I tired all of the troubleshooting steps listed on the support guide and still nothing. HELP!

    Not a reply but another plea for help.
    There seem to be so many people with wireless problems that a) it seems silly to start a new thread and b) which one to enter my own plea.
    -Printer bought about 2~3 weeks into Sept 2012
    -Installed onto Macbook Pro running Lion (full updated at that time)
    -Both wireless scanning from printer to computer and initiated from computer worked fine.
    -Printer, with full choice of duplex, layout etc, worked fine. (Even left 5star feedback somewhere!)
    -Set up eprint. That OK, too. Fine from iPad2 and SE Arc S printing photos.
    -Somewhere along the line it stopped communicating with my MBP
    -Out of interest, since there seemed to be no problems with an Acer laptop running Vista, I booted the MBP from an external drive on which I'd done a backup of my 10.6 system iMac (>300Km away: can't try that). Installed HP software from disc. Seemed fully functional. Odd. Very odd.
    -Restarting with Lion on MBP, tried again. Looks as if it might work, but loses connectivity. Tried manual address on printer.
    -Booting from 10.6 system again, reinstalled Lion on MBP (wondering if conflict between HP and Apple updates)
    -Reinstalled HP software from disc.
    Still didn't work.
    -Brought Lion up to date. Downloaded most recent dmg file from HP. Looked for updates. Have applied firmware update to printer
    8600 doesn't list my MBP as available computer to scan to
    [But all the test pages done whilst in HP Utility, and others, get sent through]
    Am getting rather fed-up with all this; never, ever before have I had so much printer problem.
    There seem to be a number of Lion users out there with the same problem. So far -but very infrequently tried- other machines/systems seem OK, therefore I am coming to the conclusion that it is an Apple<> HP conflict. If not sorted soon the printer will be returned as it is not fit for purpose. I'll revert to using my seldom problematic, non duplex A3 Brother.
    Hrumph
    Please help, someone! Either with a pointer to something I've not yet tried or by analysis and rapid availablity of updated software.
    Thanks,
    Mike W

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • Firefox will not open at all. I only get the Mozilla Crash Reporter over and over.

    After updating yesterday, Firefox will not open. I repeatedly get the Mozilla Crash Reporter. I've scanned my computer for malware, I've tried to open it in safe mode (it won't), I've completely uninstalled and reinstalled Mozilla, but nothing works. Each time I reinstall, I still get the Mozilla Crash Reporter. The program will not open at all.
    I ran my crash ID. Here is the info: bp-eff196eb-ed21-45ee-83c6-e0fc42130123

    hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

  • Photoshop CS3 will not Display Open Image on Workspace -- only in the Navigator

    I am using a Compac laptop computer with Windows XP Home with the Creative Suite 3 and 2 Gb of RAM.
    The problem I am running into is that when I open a file in Photoshop CS3, it will open, however it only shows up in the navigator, not on the desktop/workspace. I can "zoom in" and "zoom out" however it is only reflected in the navigator, it still does not show up to be able to edit.
    I have tried uninstalling and resinstalling the entire Creative Suite. That sometimes helps, but it doesn't seem to last. It has been happening now for about 6 months.
    It seems strange so any advice/help would be wonderful!!

    First things first.
    Your image seems to be off screen. Try changing to the default workspace or changing the screen resolution to see if it becomes visible. Were you previously on two monitors?
    Also try resetting your preferences as described in the FAQ.
    http://www.adobeforums.com/webx/.ef4a07f/1
    You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
    This resets all settings in Photoshop to factory defaults.
    A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.

  • Firefox will not 'save as pdf' for whole page, when the page is a large one. How can this be fixed?

    My Mac Desktop PPC (2002) is running 10.4.11.
    Firefox has no more updates beyond 3.6.24, which is what I'm running here.
    I want to save a NY Daily News live update page (large and with photos..) ..which is not 'infinitely large': this one is page 3..
    But the resulting pdf is two pages, with a NY Daily New beginning.. and an 'end' on page 2. Nothing in between.
    can you help
    'Troubleshooting information' is non-applicable here, since Firefox does not even acknowledge this as a category..!

    See:
    *http://kb.mozillazine.org/Problems_printing_web_pages
    *https://support.mozilla.org/kb/Printing+a+web+page
    Try to adjust the print scale: File > Page Setup > "Format & Options": Scale (unselect: "Shrink to fit page width")

  • My quicktime videos will not play on my hp envy (windows 7). the computer freezes and i have to res

    my quicktime videos will not play on my hp envy15 (windows 7 64).  the screen goes black, freezes and i have to restart.
    I have tried to open files by opening itunes or quicktime or media player.  I have been able to play the videos broefly but then they typically freeze.

    Uninstall Quicktime, Then reinstall it. 
    http://www.apple.com/quicktime/
    THX

  • Running 3.6 Firefox on a Mac 10.6.8. Want to update to 7.0.1 but it will not download. No download window. Searched the computer to see if it was put elsewhere than the normal download folder and it the .dmg file. Nada. ???

    Mac 10.6.8
    Running Firefox 3.6 currently

    I had been trying to download 7.0.1 with Firefox 3.6. Just would NOT download. Well, I opened another browser, Safari, went to the download page, and the download worked. Who knew?
    All is well now.
    Thanks for the reply.

Maybe you are looking for