Price Increases from 1/12/2014

Just received a letter and leaflet from BT detailing the price increases.
Are BT trying to make pricing so complicated that we will not be able to understand them?
They are introducing an additional line rental called Line Rental Plus which will have additional facilities and cost an additional £2 a month. Those who are not paying by direct debit will be transferred to this package with no choice. They are however ending the £2 processing fee for those nor paying by direct debit. Seems to be a con way of charging those not paying by direct debit more!!
I can not find any mention in the letter or leaflet about Caller Display. When the price increases were published last year a charge for Caller Display was introduced but it remained free if a new 1 year contract was taken out.
Looking on BT website I can find no mention of charges for Called Display other than last years announcement.
So what is the position this year? Are there charges for Called Display and if so where can we find details?
Regards
Peter

Companies like BT have been over-complicating their prices for years. What bugs me about the letter is that it's personally addressed to me, yet only lists some of the price rises that apply to me. I then have to visit their web site to discover the rest of them. Even that's not totally transparent, as I have to follow another link and enter my account details to find the last few price rises. There may be a lot of surprised customers in December who find that their bills have gone up by a lot more than they were expecting.
The caller display is still free if you agree to a 12 month phone contract. So when your current contract ends, they will start charging. You then have to agree to a new contract to get it free again. It's BT's trick to lock customers into endless rolling contracts that you can only get out of once a year - or twice when you count the option to cancel whenever BT announce their latest price rises.

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Price Changes from 5 January 2013

BT Broadband Option 1 increases from £17.80 to £18.85
BT Broadband Option 2 increases from £22.50 to £23.80
BT Broadband Option 3 increases from £26.80 to £28.35
BT Infinity Option 1 increases from £21.00 to £22.20
BT Infinity Option 2 increases from £26.80 to £28.35
The standard line rental price increases from £14.60 to £15.45
The Unlimited Anytime Plan increases from £4.90 to £5.15.
What if I'm unhappy with the price changes?
We're sorry you're are unhappy about how the price rises affect you and would rather that you stayed with BT as we believe we offer fantastic services and products. We've kept a number of our key prices frozen since December 2011 and will be freezing many of our prices again from the 5 January 2013 until 2014 at the earliest. However if you contact us directly within 10 calendar days of receiving our price change notification you may cease your services without penalty.
Well I for 1can not afford to pay anymore than what I'm paying so I'm off.

It's lunacy.
Just had "the email" myself and I'm wondering just how many millions BT must have spent in their fight with SKY for advertising that customers come to BT for phone, broadband and vision and how many, including me, will be staying.
I can't afford these price hikes. We are in a recession in the UK - or hasn't BT noticed?
Going to have to change provider. Shame on BT to them and to the customers who have already been paying a lot more than the competions prices - and I wonder how they will explain the (massive) migration from BT to other providers in January to the shareholders
I am going to apply for my MAC in December, so I am not in the pile up!

Can someone from BT explain price increases?

Can someone from BT explain the price increases?
Yes I know about the VAT going up to 20% but from £6.99 to £7.20, VAT increase on £6.99 rounded up is 0.18p, so where does the extra increas come from? Also why werent we informed of extra increases on top of the VAT increase?

Whooa! Price increases? What price increases?
Listen,
And I do know what I'm talking about here...
No company can increase it's prices without first informing it's customers of the increase.
And giving them a very advanced amount of notice (usually 3 mths).
You know why?
Because it's illegal.
I've not had a letter informing me of an increase in prices. Or an email.
You see folks,
When you sign-up for a service, you enter into a contract with the service provider. They agree to provide you with ABC for cost XYZ.
But, this is a two way street. They also enter into a contract with you.
To provide you with ABC for cost XYZ. And they cannot change the terms and conditions of this agreement during the length of your current contract.
Including costs, unless they give you written notice of the increase and also allow you the right to cancel, because of the change in the terms and conditions.
An example -
Sky
(and I'm not having a go at Sky, it's just the most relavent instance to this case) -
Sky charge a fee for viewing HD.
And if you paid it, you could access ALL HD CHANNELS, irregardless of the channels/viewing packs you had in SD (except premium, like sports and movies).
Then last year, Sky changed it, to you could only view the HD channels you subscribed to in SD.
AND they got BATTERED by complaints from people in mid-contract.
And, If people complained vociferously enough, They got their HD channels back. ALL of them.
Because their not allowed to do it.
As govenanced by English contract law.
(Oh, before you ask, no, it doesn't matter if you live outside of England, but within the UK, it still applies, as BT use English contract law for their terms and conditions).
Rank - Mostly Harmless.

Which of the planned price increases will apply to...

Plenty of stories in the newspapers about the above inflation price increases that are to come into effect from 01/01/2014.
But they don't say which price increases will apply to customers on BT basic, the reduced rental cost social tariff as described in http://www.bt.com/includingyou/bt-basic-what-you-get.html
Can anyone from the BT care forum say what increases BT Basic customers can expect. For example will BT basic customers also be charged for the privacy at home (caller-id) feature if they already have this on their line ?

Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

LogMeIn Central price increase - AGAIN!

So we started with central back in 2013. The "intro" price, I'm now being told I paid, was $200 for the year, unlimited machines. In 2014, we found out we were being charged $1500 for central as we're over 500 computers. No notice, no heads up, nothing. Found out by accident. I called my rep (We used LMI rescue for probably 10 years now) and they offered to renew us for $500 for the year. MANY MANY others online had the same situation, though many were just charged and asked questions later. Never found anyone that received an email from LMI about the price increase. As our 2015 renewal approaches, we received an email from LMI letting us know of our renewal date. No mention of price. I replied back that we're not committing at this time as we're looking at other products due to pricing and how 2014 was handled. Receive a call from the rep and as we're talking about price, she informs me we're already on a "promo" price. This promo price is $1900 and change as we're at the 500-1000 machine level. WHAT?! What are you talking about? I was told renewal would be $1500. Oh no - we have new products, etc. You're in the basic plan, which is $2500/year for 500-1000 machines, but we're giving you a promo of $1900 and change (If memory serves.) She insists we received an email (Just like all LMI central users) on 12/14. No email. Again. This is the second year of this excuse. So - from 2013 to 2015, we'll be experiencing an 850%+ increase. From 2013 to 2016, we'll experience an 1150% increase. No new features we've used/experienced in this time. Remind me why I should renew with you?

I have 5 computers on LMI, 3 of my own (1 with Pro), and 2 at clients. 4 are actually online now. Same crap. I paid the $150 for the 50% discount to keep access with Central last year. I received no email about their intentions this year, but just found they want to upgrade me without my permission to LMI Central "Pro" for 25 machines, for a "discount price" of $553. I just happened to need to help a client on X-mas eve, and saw the banner with the following message: Introducing the new and improved LogMeIn Central with three versions (Basic, Plus and Premier), each designed to provide specific features and capabilities to meet customer needs. In order to maintain your level of service and keep the features you need and use most, your account will automatically renew as Central Plus.Your Central Plus subscription includes 25 computers at a price of $553.43. This price reflects a promotional discount off our list prices for the first year. Any unused portions of existing Pro subscriptions have been applied to this renewal price. For a detailed breakout of your pricing please refer to the Subscriptions page under the Account Menu.All changes take place upon renewal. No action is necessary on your part. If you have any questions regarding these changes or want to learn about pricing options and discounts on other Central packages, please contact Customer Support. I was actually considering keeping the LogMeIn Central and my Pro machine. That's around $365 for something I use maybe once or twice a month. With them changing products and pricing and NOT NOTIFYING ME, except by way of an innocent looking banner when I logged-in today, I'm sorry, but I can't help but be totally offended by their actions. Some other guy posted that he has 95 computers and they wanted to charge him *LESS* than me, and he was outraged. I've had my house burglarized before. At least those when those theives hit, I knew it happened. These guys have my credit card - this is more like a drive-by shooting - wouldn't have even known until i got hit with the bill. Who's running this company, the mafia?

Multi-Room DVR price increase

Just received a letter from Verizon stating that on 7/15/12, my 3 room multi-room DVR package will increase from $29.99 to $33.97. In the letter they said, "We are working right now to build a more exciting product, with even more TV channels in HD and new equipment in the home to allow you to view your favorite programs on all your screens". Does anyone have any idea what these exciting new features are and what new HD channels are they referring to? You would think they would roll out these new features and channels before increasing the price.

I called them about the price increase to find out the reason...the girl re-read me the message that appeared on my bill stating that they are now charging $2 more per box, so when I said, ok so the price just increased for no reason? And she said, yes ma'am. Nice... why did I sign a contract?

Monthly prices increases in crosstab

Hello all,
I am currently developing a DESKI report that will tell me in which month a supplier has put through a price increase and what the value of the price increase is (%), by product reference (SKU).
The data provider pulls in the following fields from the universe:
- suppliername
- SKU
- SKU description
- Period (format is yyyymm)
- purchase price
I have also put prompt conditions on suppliername and on Period to run the report on specific suppliers and timeframes.
I have been trying to do this in a crosstab, with the Period running across the top.
For the price increase I need a formula that calculates this:
(Price (current month) / Price (previous month)) -1
This doesn't work in a crosstab however, because I can't create a formula that 'looks up' the price of the previous month
Any ideas?

Alain,
I think the formula should look like
=(<price> - Previous(<price>)) / Previous(<price>)
Cheers,
Harry

How to handle effect of sales price increase in already invoiced sales

Our customer is dealing with parts made by metal.As metal prices are fluctuating, Customer need to raise prices of products.In some cases as the customer of customer take time in approval of prices increase, when our customer receives approval from his customer, he generates supplimentary bill, which is actually the price difference between old price and new price.
The issue is in this scenario, material movement is not involved, so in SAP B1 if we take the same item which was supplied to customer earlier, then inventory will not allowed.
Request to suggest the correct process to record the accounting and tax effect in case of price difference case.
Samir Gandhi

samir,
Direct Solution,
1.Reverse the ar invoice by ar credit memo.
2.Create a new delivery for customer with new price.
3.Raise ar invoice.
There is a work around as below,
1.Create a excisable item master as Item Code Supp.Inv.
2.Do goods receipt for item with qty as 1 and unit price
as total price difference(for all items) post good receipt to inventory account (to inventory account impact happens in case of delivery).
3.Do delivery for customer with qty as 1 and price difference
as unit price and with reqd. excise tax code.
4.Do Outgoing ex. invoice frm delivery
5.Raise ar invoice frm delivery.
Hope this solution will solve the problem.
Jeyakanthan

Post Moved Bills-Call-Packages/price-increases

moved to billing http://community.bt.com/t5/Bills-Call-Packages/price-increases/td-p/619230
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Fredo wrote:
I sort of thought I might be able to squeeze a discount.
However, the only reason I was considering adding Sky Sports 1 & 2 was for the live F1 coverage lost from the BBC next year.
Just checked the Sky website and not the F1 races will be on a new dedicated channel available to Sky Sports 1&2 or Sky HD subscribers.
I can't see the channel being made available to BTV Sky Sports subscribers, but will need to look closer.
Don't want to give anything to the evil Murdoch empire and hate F1 for selling out.
In that case there is no point in looking to add Sky Sports 1 & 2, because most of what you will pay for them goes back to the Evil Murdoch Empire
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Price Increases - Any Notification?

Does anyone get notices of price increases in advance? I found my TV service bill increased this billing cycle. I don't recall seeing any notice of an upcoming price increase, and the latest bill shows new charges due to taxes & fees but fails to mention that they are the result of a new higher cable TV price. While a minimal change for my little plan, this is still very frustrating. Furthermore, I am dismayed that Comcast does not appear to provide any support that is not via the telephone, i.e. chat or e-mail, so unless I want to spend untold amount of time on the telephone, which usually ends up being a very long & very painful process, the best I can do is post in a forum?

As a comcast basher (due to their practices and denials) I will dispute a segment of your comments. I have used their chat services while vacationing in Spain and found the individuals i communicated with to be some of the best/intelligent I have dealt with @ the big C.. The billing is like the temperature outside.. up/down..then they have the audacity to state you had enrolled in a year plan and your term is up thus the higher billing.. I asked if they could produce a signed/ and or a voice recording of my so called agreement..NO was the reply..However I have experienced great customer service from the individuals at the corporate office. One may not get the result you desire, BUT they listen, research, call you back..which is gigantic upgrade from the field office and the ROBOTIC reps . PLUS they can hold a conversation and make you feel like they care about your plight... Our development is obtaining ideas for our new contract with comcast, I will suggest they have an office here as they are frequent visitors for repairs in the development.. Bythe way the service calls are now 70.00 and everything will be your fault(wiring-equipment etc... GREAT PRODUCT< HORRIBLE SUPPORT FOR THE CUSTOMER

Price increases: the last straw

I've been very happy during my years with BT, but this month's price increases are the last straw. Does BT management realise that someone with BT BB Option 1 (10Gb/mth) plus line rental and unltd calls can have the same features with 40Gb month fibre for the same money? I considered leaving for another provider until I saw the termination charges which are increased by 70% from tomorrow.
Every business needs to make a profit and BT's investment of £zillion in sport has to be paid for, but I'll not be contributing. When my contract ends this summer, I'm off.

I understand that, thanks, but if I did cancel and move do you really think BT would refund half a year's line rental which I paid in advance last July? Otherwise I would have gone straight away. Since posting yesterday I have found that two of my neighbours and one relative have moved to other ISPs. Sadly all say that BT has become too greedy and even sadder, is not to be trusted. And no, I'm not moaning, my service is running well and I have never had complaints with BT ... apart from the cost being 50% higher than I could purchase with other ISPs.

Another phone call price increase :(

Telecoms giant BT is to raise call charges for residential customers by up to 5% on 3 December - the second increase this year.
UK landline calls will go up from 7.6p a minute to 7.95p a minute. Line rental prices will also rise, but calls to mobiles will be unchanged.
The changes come after a 10% rise in call charges a year ago, and a 9% increase in April.
But BT said these prices would now be frozen until 2013.
Under the changes, the cost of line rental for a customer paying by direct debit will rise by 70p to £14.60 a month.
Evening UK calls will go up from 1p a minute to 1.05p a minute. The call set up fee, which is a one-off charge for a call outside of a customer's plan, goes up from 12.5p to 13.1p.
BT's most popular Anytime calls plan will increase by 20p to £4.90 a month, but various other packages and bundles, some of which include broadband internet, will not be changed.
full story - http://www.bbc.co.uk/news/business-14677298
Crikey BT, times are hard ya know!!
-+-No longer a forum member-+-

Also, Line Rental is being increased from £13.90 to £14.60
I hope that the 70p a month price increase will be put to good use by BT- and NOT to pay top bosses bonuses

Creative cloud renewal price increased

Hello,
After a year, this month has been extended my contract with the creative cloud. I noticed that the price has has increased from 36 euro to 61. Due to the fact that previously owned cs4 package, I paid promotional price (which is still available). Am I to understand that this price was only valid for a year?
Best wishes, Artur

Am I to understand that this price was only valid for a year?
Correct.

Why has my cloud subscription been increased from $29 to $49?

Why has my cloud subscription been increased from $29 to $49?

Isn't that in Adobe's plan?
Get you hooked at a low introductory price and then increase it.
You should be happy it only went to $49.00.
But that is only temporary.

Logmein Central 200% price increase

I’ve been an avid user of Logmein for years and paid for Central so that I may organize computers in groups, and have the benefit of adding other users. Now Central is advertised with 10 features; but really only 5 are available with just Central purchase; the other 5 require Pro subscriptions. So I can deploy Logmein package, create users, make computer groups, use Hamachi VPN, see basic reports only. I cannot manage anti-virus without Pro subscription, nor can I use One2Many without Pro subscriptions. I cannot manage updates, setup alerts & monitoring, or perform inventory without Pro subscriptions. So Central is only 50% of what it’s listed to do, but LMI just announced Central price increase 2 weeks before my renewal; so that my cost will increase from $239 to $499 per year = a 209% price increase!! That’s highway robbery and I’m certainly not happy with it; it scares me away and I’ll likely pass on the renewal then.

I have ~100 computers in logmein, 80% of them I connect 1 or 2 times a year (sometimes not), and the remaining 20% is mainly for use by facility
No way I'm paying $ 400 for that, I'll test the alternatives now !I hate racketeering, logmein made the pay offer at the last minute last year, and now double or triple price ...

Price Increases from 1/12/2014

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