Can someone from BT explain price increases?

Can someone from BT explain the price increases?
Yes I know about the VAT going up to 20% but from £6.99 to £7.20, VAT increase on £6.99 rounded up is 0.18p, so where does the extra increas come from? Also why werent we informed of extra increases on top of the VAT increase?

Whooa! Price increases? What price increases?
Listen,
And I do know what I'm talking about here...
No company can increase it's prices without first informing it's customers of the increase.
And giving them a very advanced amount of notice (usually 3 mths).
You know why?
Because it's illegal.
I've not had a letter informing me of an increase in prices. Or an email.
You see folks,
When you sign-up for a service, you enter into a contract with the service provider. They agree to provide you with ABC for cost XYZ.
But, this is a two way street. They also enter into a contract with you.
To provide you with ABC for cost XYZ. And they cannot change the terms and conditions of this agreement during the length of your current contract.
Including costs, unless they give you written notice of the increase and also allow you the right to cancel, because of the change in the terms and conditions.
An example  -
Sky
(and I'm not having a go at Sky, it's just the most relavent instance to this case) -
Sky charge a fee for viewing HD.
And if you paid it, you could access ALL HD CHANNELS, irregardless of the channels/viewing packs you had in SD (except premium, like sports and movies).
Then last year, Sky changed it, to you could only view the HD channels you subscribed to in SD.
AND they got BATTERED by complaints from people in mid-contract.
And, If people complained vociferously enough, They got their HD channels back. ALL of them.
Because their not allowed to do it.
As govenanced by English contract law. 
(Oh, before you ask, no, it doesn't matter if you live outside of England, but within the UK, it still applies, as BT use English contract law for their terms and conditions).
Rank - Mostly Harmless.

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