Prime Infrastructure 2.0 Software IOS deployment problems

When I try to deploy an IOS using the software deployment in Cisco PI 2.0 the jobs always fail. I have tried many different configurations and even switched flash cards but nothing works. The TFTP/SCP jobs always fail. Doing a "show flash:" I can see the image begin to copy, but it suddenly disappears and the job fails.
Any help would be very appreciated, this is very frustrating!!
Here is the failure message:
SWIM1125: Failed to copy the image to Flash due to the reason - copyUnknownFailure :failure unknown. Retry the operation. If the problem persists, check the Bug Toolkit application for any known issues on the running image version.Error loading image to flash.Image Copy Operation Failed
Thanks very much.

I solved my issue by running looking at the debug output on the 2811 router I was pushing the IOS (.bin file) to. I noticed that the TFTP traffic would simply stop without warning and seemingly for no reason. I gave up on the TFTP and had to configure the router for SCP instead (aaa new-model, etc.). The image would successfully copy from the prime server to flash after that.
The failure output from prime was very unhelpful for both tftp and scp failures. It wasn't until I did some SCP configuration reading that I realized I had SCP configured wrong. Still no idea why the TFTP wouldn't work.

Similar Messages

Prime Infrastructure 1.1 software

Hi Experts,
I am working in a project needs Cisco prime infrastructure and the sales department already bought v1.1 R-PI-1.1-100-K9, but I don't have the CD for software, how can I get the software for this version 1.1.
Thanks
Mohammad Saeed

1.1 is very out of date - over 3 years old - and not even available on cisco.com anymore. Are you sure that is the version that was purchased? It has not been sold for several years.
The oldest 1.x release still available on cisco.com is 1.3.
If they bought support with upgrade entitlement, you are entitled to run the current software (2.2.1 is the current release). You would download and install 2.2 and patch it with 2.2.1 and latest device packs to get a current installation.

Prime Infrastructure 2.0 Software Deployment VSS Systems

Good day -
Has anyone used the PI 2.0 Software Deployment with VSS systems like 6500 or 4500? Does it work? Does it upgrade the image in eFSU? Should VSS systems be manually updated?
Finally are there any guides or documentation on using PI 2.0 to deploy / upgrade images for platforms like 6500 / 4500 running VSS mode?
Thanks,
John

there is a Feature Enhancement BUG filed for VSS support
Unable to add or manage a 6500 in VSS in PI:
https://tools.cisco.com/bugsearch/bug/CSCuj09930/?reffering_site=dumpcr
Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Prime Infrastructure 2.1. Image destribution problem.

Hello! I have a problem with distribution IOS on Cisco devices. PI version is 2.1.
I have the image on local repository. When i try to distribute it on any devise i receive the following error (space on the flash enough):
On Prime web interface - Jobs Dashboard:
SWIM5018: Copy operation Failed. Probable Causes : 1. Connection Time out. 2. Disk Space full. Recommended Action: 1.Please check the connectivity of the device. 2.Check if enough space is available for copy operation.Error loading image to Flash.For more details please check /opt/CSCOlumos/conf/ifm/swim/jobs/10.10.10.10_tftp_telnet.log for the output from the device on which the image transfer failed.Image Copy Operation Failed
On Prime log repository - /opt/CSCOlumos/conf/ifm/swim/jobs/10.10.10.10_tftp_telnet.log:
ade # vi 10.10.10.10_tftp_telnet.log
dir /all flash:
Directory of flash:/
    2 -rwx     6918153   Mar 1 1993 00:55:38 +00:00 c2970-lanbasek9-mz.122-44.SE.bin
    4 -rwx        4014   Mar 5 1993 23:45:28 +00:00 private-config.text
    5 -rwx        5324   Nov 8 2012 07:44:00 +00:00 vlan.dat
    6 -rwx        7560   Mar 1 1993 01:54:28 +00:00 23052014.cfg
    7 -rwx        5144   Mar 5 1993 23:45:28 +00:00 multiple-fs
    8 -rwx        3828   Mar 5 1993 23:45:28 +00:00 config.text
15998976 bytes total (9052160 bytes free)
HOSTNAME#copy tftp://10.5.5.5//c2970-lanbasek9-mz.122-44.SE6.bin flash:c2970-lanbasek9-mz.122-44.SE6.bin
Destination filename [c2970-lanbasek9-mz.122-44.SE6.bin]? c2970-lanbasek9-mz.122-44.SE6.bin
Accessing tftp://10.5.5.5//c2970-lanbasek9-mz.122-44.SE6.bin...
Loading c2970-lanbasek9-mz.122-44.SE6.bin from 10.5.5.5 (via Vlan110): !... [timed out]
%Error reading tftp://10.5.5.5/c2970-lanbasek9-mz.122-44.SE6.bin (Timed out)
HOSTNAME#disable 1
HOSTNAME>
HOSTNAME>
HOSTNAME>_tune_^H ^H^H ^H^H ^H^H ^H^H ^H^H ^H
HOSTNAME>
As i see, there is a TFTP timeout on session from Prime.
I've seen topics related to this, but I have not found an acceptable solution. Tell me, is there any way to solve this problem?
Thanks in advance

I am trying to update switch software with prime, and I am finding it to be quite cumbersome!
Any idea on this issue?

Prime Infrastructure 1.2 - Software Image Management

Good Day,
I have some issues with CPI 1.2. I've tried to Import Images from Cisco.com through Software Image Management
for test purposes by using my credentials. But it has finished success just a twice. Other attempt hadn't any result.
Then I try to choose Image for my test 3750E switch, sometimes I have error message like bellow:
After I choose another image and return to first that I need, and press <Submit>, I have a message that "Image collection job CCO Image Collection Job is Scheduled Successfully":
I wait some time and refresh, but I don't see any new Images. The same problem exist then I try Import Images from connected Devise. I use Shedule Start Time - Now.
Also, I can't view any information about Image in Device Work Center:
Any ideas, guys?

I'm having the same issue. I'm thinking there are still a lot of bugs in PI that Cisco needs to work out. LMS is still the better option for now in managing your switching environment. I know that Cisco hopes to role all device management under the umbrella of PI, but they still have some bugs to workout IMO.

Cisco Prime Infrastructure deployment through Cisco 3945 ISR

Dears,
I have Cisco 3945 ISR include module for the Cisco prime infrastructure.
I need to deploy the prime but when I connected monitor on the module I saw that it is looking for DHCP only.
Please can anyone support me with procedure to install the prime?
Should I install the ESXi on this module by make it boot from external device (USB, or CD drive)?
Your support is highly appreciated,
Regards,

Duplicate post.
Go HERE.

WCS and LMS to Cisco Prime Infrastructure 1.3 Upgrade

Hello,
Our customer is currently having WCS for 500 devices and LMS 3.2 for 1500 devices. We are planning to upgrade to Cisco Prime Infrastructure 1.3.
I want to check is the upgrade procedure that we have planned is ok or we have missed something.
Phase 1: WCS to CPI 1.3 upgrade
1. Check that WCS is at 7.0.230.0 version
2. Export WCS database
3. Install NCS 1.1.1.24 software
4. Contact cisco to obtain trial license for NCS software (L-WCS-NCS1-M-K9 license).
5. Migrate WCS license and import it in NCS software
6. Migrate WCS data to NCS software using ncs migrate command
7. Patch NCS software
8. Inline upgrade to CPI 1.3 software
9. Install proper licenses on CPI 1.3 (WCS and LMS device count)
My concern in this first phase is should I use NCS large image since our Cisco Prime Infrastructure 1.3 software should manage 2000 devices at the end.
Or is it better not to perform inline upgrade and insted go with exporting data from NCS and then importing them to CPI 1.3 that is going to be installed separately?
Phase 2: LMS 3.2 to CPI upgrade
1. Export LMS 3.2 database
2. Install LMS 4.2 software
3. Install license to LMS 4.2
4. Restore data from LMS 3.2 to LMS 4.2
5. Direct upgrade from LMS 4.2 to 4.2.2
6. Export the device list with credentials from LMS 4.2.2 and import it as a Bulk Import in CPI 1.3
At the end we will have CPI 1.3 and LMS 4.2.2 software running.
Is it possible to directly upgrade from LMS 4.2 to LMS 4.2.4 and then import data to CPI 1.3 or we need to go with 4.2.2 version?
Regards,
Jelena

Hello Marvin,
We have restored LMS 3.2 SP 1 database on LMs 4.2 and we have got some error messages during restore. Please see our restore output:
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/res
resolver.pl           restoreDBTableMig.pl restoreJRMMig.pl      restorebackup.pl
[kalms4/root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/BKP/
Restore started at : 2013/12/05 14:11:58
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
     USER ID is ..................................... : sysadmin
     OS of the backup archive is..................... : Windows
INFO:The backup archive is from a different OS. Your current Platform is: Soft Appliance .
You are attempting to perform a Cross Platform Restore..
Do you wish to continue (Y/N) [Y] :Y
     Generation to be restored is ................... : 0
     Backup taken from............................... : /opt/BKP/
     Common Services version in the backup data is... : 3.3.1
     Common Services is installed in................. : /opt/CSCOpx
     The temp folder for this restore program........ : /opt/CSCOpx/tempBackupData
     Applications installed on this machine ......... : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][cwportal][ipm][upm][cvw][cwlms]
     Applications in the backup archive ............. : [Common Services][Campus Manager][Resource Manager Essentials][Device Fault Manager][opsxml][cwportal][ipm][upm][cvw]
     WARNING: The list of applications installed on this CiscoWorks server does not match the list of
              applications in the backup archive. If you restore data from this backup archive,it may
              cause problems in the CiscoWorks applications.
              Do you want to continue the restore operation? (y-continue or n-quit, y/n)?Y
     Applications to be restored are................. : [Common Services] [Campus Manager] [Resource Manager Essentials] [Device Fault Manager] [cwportal] [ipm] [upm] [cvw]
     Available disk space in NMSROOT................. : 86451488 Kb
     Required disk space in NMSROOT.................. : 35906524 Kb
     (The temp and NMSROOT are on same device, therefore this required disk space includes temp space)
Copying the backup files to the temporary location [/opt/CSCOpx/tempBackupData]
preRestore of [Common Services] has started.
preRestore of [Common Services] has completed.
preRestore of [Campus Manager] has started.
preRestore of [Campus Manager] has completed.
preRestore of [Resource Manager Essentials] has started.
preRestore of [Resource Manager Essentials] has completed.
preRestore of [Device Fault Manager] has started.
preRestore of [Device Fault Manager] has completed.
preRestore of [cwportal] has started.
preRestore of [cwportal] has completed.
preRestore of [ipm] has started.
preRestore of [ipm] has completed.
preRestore of [upm] has started.
preRestore of [upm] has completed.
preRestore of [cvw] has started.
preRestore of [cvw] has completed.
doRestore of [Common Services] has started.
          Cross Platform Update started.
          Cross Platform Update completed.
          License check started.
             WARNING: The license details in the server are different from the backup data.
                      After restoring, please check the license available in the server.
             WARNING: Your current license count is lower than your earlier license count.
                      If you restore the data now, devices that exceed the current licence count
                      will be moved to Suspended state.
          License check completed.
          Restoring certificate.
             WARNING: Cannot evaluate the hostname, hence the certificate
                      may be from this host or another host.
                      [ Certificate not overwritten ]
          Restored Certificate.
          Restoring Common Services database.
          Restored Common Services database.
          Restoring CMIC data.
          Restored CMIC data.
          Restoring CMC data.
          Restored CMC data.
          Restoring Security Settings.
          Restored Security Settings.
          Restoring DCR data.
          Restored DCR data.
          Restoring Certificate key store.
          Restored Certificate key store.
Restoring DCNM CrossLaunch data.
          Restored DCNM CrossLaunch function.
          Restoring JAAS configuration.
          Restored JAAS configuration.
          JRM Job Migration started.
          JRM job Migration done.
doRestore of [Common Services] has completed.
doRestore of [Campus Manager] has started.
          Cross Platform Migration for Campus started.
Cross Platform update Starts for Campus
doRestore of [Campus Manager] has completed.
doRestore of [Resource Manager Essentials] has started.
10% of RME Restore completed
30% of RME Restore completed
50% of RME Restore completed
70% of RME Restore completed
100% of RME Restore completed
doRestore of [Resource Manager Essentials] has completed.
doRestore of [Device Fault Manager] has started.
10% of DFM Restore completed
30% of DFM Restore completed
50% of DFM Restore completed
80% of DFM Restore completed
Going to modify Eight PM report
Modified Sucessfully Eight PM report
100% of DFM Restore completed
doRestore of [Device Fault Manager] has completed.
doRestore of [cwportal] has started.
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.script ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.script
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db//portal.log ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/db/portal.log
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultUserCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultUserCommunity.properties
Src file : /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties//defaultCommunity.properties ,,, Destination file : /opt/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
File Copied: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
Error while coping the File: /opt/CSCOpx/tempBackupData/cwportal/CSCOpx/MDC/tomcat/webapps/cwportal/WEB-INF/classes/data/ciscoWorks/properties/defaultCommunity.properties
doRestore of [cwportal] has completed.
doRestore of [ipm] has started.
        10% of IPM Restore Completed
        30% of IPM Restore Completed
        50% of IPM Restore Completed
        60% of IPM Restore Completed
        70% of IPM Restore Completed
        100% of IPM Restore Completed
doRestore of [ipm] has completed.
doRestore of [upm] has started.
HUM database restore starts
INFO:STOP= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4239
INFO: Database Shutdown is in Progress..Please wait
INFO: Stop Engine Args= /opt/CSCOpx/objects/db/bin64/dbstop -q -y -c dsn=upm
INFO: After Database Shutdown RC= 2304
root=C:\PROGRA~2\CSCOpx\databases\upm\upm.db
DBUTILS: Inside Cross Platform
INFO: Current Database password does not match the password of Database being restored
INFO: Using the Password of the Database being restored
HUM database restore successfully completed.
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Threshold/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Custom/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Poller_Failure/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/TrendWatch/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPORTUtilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Memory_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_Availability/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Threshold_Violations/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/CPU_Utilization/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/PoEPSEConsumption/README.txt
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate
File :/opt/CSCOpx/MDC/tomcat/webapps/upm/reports/Quick/Interface_ErrorRate/README.txt
Directory is reportsStarted changing property .
linux
Restored HUM configuration file successfully.
doRestore of [upm] has completed.
doRestore of [cvw] has started.
doRestore of [cvw] has completed.
postRestore of [Common Services] has started.
postRestore of [Common Services] has completed.
postRestore of [Campus Manager] has started.
postRestore of [Campus Manager] has completed.
postRestore of [Resource Manager Essentials] has started.
postRestore of [Resource Manager Essentials] has completed.
postRestore of [Device Fault Manager] has started.
postRestore of [Device Fault Manager] has completed.
postRestore of [cwportal] has started.
postRestore of [cwportal] has completed.
postRestore of [ipm] has started.
postRestore of [ipm] has completed.
postRestore of [upm] has started.
postRestore of [upm] has completed.
postRestore of [cvw] has started.
postRestore of [cvw] has completed.
Restored successfully.
Are this errors going to affect our LMS 4.2 operations?
Then we have upgraded to LMS 4.2.2 and exported data and credentiales for PI import.
On PI 1.3 we have installed WCS 500 devices upgrade license and LMS 1500 upgrade license and now we are having 2000 devices lifecycle license. We have successfully restored WCS data in PI and we have imported LMS devices as bulk import. What is strange is that we have this message in prime regarding licensing:
On LMS 3.2 our customer had saved unlimited number of configuration versioning. After upgrading to LMS 4.2 we can only see last 3 configurations regardless of unlimided number of configurations in previous LMS, so my question is where can we find older configurations in LMS 4.2?
We are planning to turn unlimited versioning on CPI 1.3 now, so our customer will again have feature that they need. Do you have some experiance regarding disk space when all device configurations are stored forever?
Thank you for your help.
Regards,
Jelena

Prime Infrastructure 1.1 LMS and NCS installation.

Dear all
I have purchase below mention product. Now my question is that.
A> 1). Prime (2). LMS 4.2 (2). NCS 1.1 are they different software and has to install them separately ?
B> or The prime is the only virtual(.ova) software where there LMS and NCS works as a feature?
C> Please help me with the download link and installation guide..
CISCO
R-PI-1.1-K9
Cisco Prime Infrastructure 1.1
CISCO
R-PI-1.1-100-K9
Prime Infrastructure 1.1 Software - 100 Device Base Lic
CISCO
L-PILMS42-100
Prime Infrastructure LMS 4.2 - 100 Device Base Lic
CISCO
L-PINCS11-100
Prime Infrastructure NCS 1.1 - 100 Device Base Lic
CISCO
L-PINCSW11-100
Prime Infrastructure NCS WAN 1.1 - 100 Device Base Lic
With Regards
Tanmay
[email protected]

SOme of the similar discussion happened here, which would be helpful.
To answer your questions :
A.> Yes all three of them are separate software.
LMS :--> Ciscoworks Prime LMS is about to be end-of-life software which will phase out in favour of its successor Cisco Prime Infrastructure. This Software was the key application from Cisco to help manage the entire Wired Infrastructure for cisco devices, like Routers, switches, VPN, FW's, etc.
NCS:--> Wireless Control System (WCS) was the LMS equivalent software to manage Cisco's wireless infrastructure. It evolved as a new Generation Network Control System (NCS).
Cisco Prime Infrastructure :--> Cisco felt market demand to have a unified experience to manage both Wired and Wireless Infrastructure, hence Cisco Prime Infrastructure was introduced which is NCS+LMS. Not all features of LMS are migrated, hence customer's are allowed to use LMS latest version 4.2.x for wired network devices, if required.
B.> Prime is now provided with an inbaked Linux kernel to remove dependency from Windows or Unix (Solaris) OS, hence it is only available as OVA deployment image to be used under virtualized environment and can take benefit of virtualized infrastructure.
FOllowing are the download links :
Download LMS 4.2 here
Download PI 2.1 here
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

Cisco Prime Infrastructure 1.2 with Cisco Prime Network Control System Hardware Appliance

Hi Team,
I have following BOM
Cisco Prime Infrastructure
R-PI-1.2-K9
Cisco Prime Infrastructure 1.2
1
R-PI-1.1-500-K9
Prime Infrastructure 1.2 Software - 500 Device Base Lic
1
L-PILMS42-500
Prime Infrastructure LMS 4.2 - 500 Device Base Lic
1
L-PINCS12-500
Prime Infrastructure NCS 1.2 - 500 Device Base Lic
1
PRIME-NCS-APL-K9
Cisco Prime Network Control System Hardware Appliance
1
PI-APL-IMAGE-1.2
Cisco Prime Infrastructure 1.2 Appliance Software
1
Pls let me know if we have both NCS and LMS preinstalled with Cisco Prime Infrastructure 1.2 Appliance Software orwe need seperate appliance or server for LMS 4.2.
Regards

Hi Scott,
Thanks for the response but I got to know that LMS and NCS are combined in single ISO image from PI 1.2 and can be installed on the same physical NCS appliance.
Can you pls check this.
Regards

Prime Infrastructure with Mesh Networks

My customer has a Mesh network at a sea port. They have about 15 mesh access points at each location with two controllers each. Would Prime Infrastructure work with a mesh deployment? There is a lot of interference and sometimes the performance of the network is affected. I want to use the WCS portion of Prime, to manage the mesh coverage, parent/child relationship between the RAP's and MAP's.
Please let me know if Prime is something I can suggest to my customer to ease the management of the mesh network.
Thanks,
Scott

Hi Scott
Prime is the replacement for wcs. Wcs isn't supported past code 7.0.
Sent from Cisco Technical Support iPad App

Cisco Prime Infrastructure 1.1

Hi Team,
I have a doubt for version PI-1.1.
PI 1.1 is installed on the VMware i.e. on the virtual platform
The customer has bought the following:
R-PI-1.1-K9 ------Cisco Prime Infrastructure 1.1
R-PI-1.1-100-K9-----Prime Infrastructure 1.1 Software - 100 Device Base Lic
L-PILMS42-100------------- Prime Infrastructure LMS 4.2 - 100 Device Base Lic
L-PINCS11-100------------- Prime Infrastructure NCS 1.1 - 100 Device Base Lic
L-PINCSW11-100---------- Prime Infrastructure NCS WAN 1.1 - 100 Device Base Lic
As it is the 1.1 there is no lifecycle and assurance licenses.
Currently L-PINCS11-100 is installed on the server.
How do I install L-PINCSW11-100 and L-PILMS42-100.
Can this both licenses be installed on the same server or do they need additional server.
Thanks in advance..

If you install PI 1.1 you need a base licence. You must have a single base license to run the software. The base license here is R-PI-1.1-K9.
After this you need a Device license which decides how many devices you can manage on your application. Here Device Base License is R-PI-1.1-100-K9 which is Cisco Prime Infrastructure 1.1 Software - 100 Device Base License.
So to run your Cisco Prime Infra 1.1 you need only these two licenses (more if you want to manage more that 100 device - using add-on license).
You can check CPI 1.1 License guide here.
So server 1 = CPI 1.1 :
R-PI-1.1-K9 ------Cisco Prime Infrastructure 1.1
R-PI-1.1-100-K9-----Prime Infrastructure 1.1 Software - 100 Device Base Lic
Other Server's, if you want these applications:
1 for = NCS Application/software (L-PINCS11-100)
1 for Ciscoworks LMS application/software (L-PINCSW11-100)
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

Prime Infrastructure 2.2- problems: Wired Detailed Device Inventory report not running / Cisco 5500 WLCs no listed in subgroup

New installation of Prime Infrastructure 2.2.0 (PI-VA-2.2.0.0.158.ova)
installed fixes/software/device packs:
PI 2.2.1 Poodle Fix (installed)
PI 2.2.1 Maintenance Release (installed,ncs stopped,rebooted)
Prime Infrastrucutre 2.2 Device Pack 3 (installed,ncs stopped,rebooted)
Licences installed (ncs stopped,rebooted)
Added all devices via Bulk Import (Inventory>Device Management>Network Devices)
Problem 1:
The Cisco 5500 WLCs are not listed in Inventory>Device Management>Network Devices (see screen shot) but listed under "All Devices"!
The Cisco 4400 WLCs and the 8500 WLCs are listed within their subgroup.
Devices are in "Managed State"
Problem 2: fixed! (Browser issue)
Problem 3:
Unable to run "Wired Detailed Device Inventory" report because I get the error message: Failed to run report: Unable to retrieve data for: Chassis Information (if Chassis Information is selected, if System Information is selected I get the error message with ...retrieve data for:System Information)
All devices do have an "Admin Status = Managed" and the Last Inventory Collections Status = Completed.
Has anyone the same issues or a tip for me?
Another topic, the "User Defined Fileds" are not exported when with running a "Device Export" (Inventory > Device Management > Network Devices). ;-(
BR
Bastian

Hallo Bastian,
I think you still have browser issue, Using IE is still the best with Prime.
I have exactly same prime 2.2 and installed fixes/software/device packs.
I have no problem I can see all views. I use now IE 11, with Chrome 42.0.2311.90 and firefox 37.01 I have problems too with lots of views. You have not tell what browser + version you have.
Since you have same prime 2.2 as me. I have other problems, can you check yours?
Can you see a functional CLI template page at Configuration > Templates > Features & Technologies:
https://supportforums.cisco.com/discussion/12481691/can-cisco-prime-22-still-do-simple-ad-hoc-deployment-job-cli-over-all-switches
Do you have SNMP Connectivity Failed while Verify Credentials has no errors all green and checked.
https://supportforums.cisco.com/discussion/12494786/snmp-request-exceeds-internal-data-buffer-512-bytes-prime-22-asa-5545

Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

Welcome to the Cisco Support Community Ask the Expert conversation.
This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
Monday, February 2nd, 2015 to Friday, February 13th, 2015
Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
** Remember to use the rating system to let the experts know you have received an adequate response.**
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello Wilson,
Thanks for joining us.
1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
"PI Assurance license" is required for "net-flow" feature
Devices supporting Netflow in PI ::
1400, 1600, 1700 & 1800
2500, 2600 & 2800
3600, 3700, 3750 & 3800
4500 & 4700
AS5300 & 5800
7200, 7300, 7400 & 7500
Catalyst 4500 ASCI
Catalyst 5000, 6500, & 7600 ASCI
ESR 10000 ASCI
GSR 12000 ASCI
Cisco IOS Software Release Version
Supported Cisco Hardware Platforms
11.1CA, 11.1CC
Cisco 7200 and 7500 series, RSP 7200 series
12.0
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series
12.0T, 12.0S
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8600 series
12.0(3)T, 12.0(3)S
Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)T
Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)XE
Cisco 7100 series
12.0(6)S
Cisco 12000 series
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
You can check the below steps to diagnose the issue::
To verify that NetFlow is exported from a device to PI, follow the steps below:
1)   Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’ for the ‘Device Data Sources’ table. If the table is empty or the value does not represent recent time, then
it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
2)   Login to PI console ( via SSH) as root user and run the command:
                netstat –an | grep 9991 – Output of this should be like : udp        0      0 :::9991         :::*
                Check the firewall settings on PI server using the command: firewall -L
1)   Check the configuration on an IOS / IOS –XE device. Run the commands
a)   sh running-config | inc destination
1)   This should list the IP address of the PI SERVER ( along with other outputs if any)
b)   sh running-config | inc 9991
1)   This should list at least one entry.
c)   If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
Refer to the URLs below to configure NetFlow export.
http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
Thanks-
Afroz
***Ratings Encourages Contributors ****

Software images Cisco Prime Infrastructure

Hi,
I have Cisco Prime infrastructure 2.0 and all it works ok except when i try to get software image from device. I don´t see any device, so i can´t select any device and I get "RSL error".
When i try to access "Operate" > "Configuration Archives", i get the same error.
The machine from where I navigate has last "flash player" version and it has all requeriments.
Which can be the problem?
Thanks.

Hi!
I have experience the same problem under different tools in PI. I did notice it first under “Deploy>Monitoring deployment>Interface Health template>deploy and I get the 2032 error.
I have learn that this occurs when you use a client with no internet connection and you try to start above deployment tools.
What happens is that when you try to open such page in PI web interface, the flash player starts and try to get some files on the PI but the URL it get from the PI application points to a library that do not contains the file (Bug in PI?). The files the flash player looks for is called something like framework_4.5.1.21328.swz and spark_4.5.1.21328.swz and so on. The url from PI looks like https://PI_Server/webacs/applications/SAMDeployTemplate/js/framework_4.5.1.21328.swz but the file is missing.
The flash player have a backup way to get the xxxxxx.swz files it needs. If it can’t find the files in the application, it try to get it from Adobe http://fpdownload.adobe.com . But in my case my client can’t access internet so I get the error 2032.
I have another installation at another site that allows internet access everything works fine. The flash player can load the files it needs and store them locally on the client PC. Then I can take that PC back to the another site with no internet access where I did get the 2032 error and now It works fine because the flash player have the files it needs to handle the PI application.
I have a case open and it has not been solved yet.
Mattias.S

SCP IOS Image Upgrades in Prime Infrastructure 2.1 Failing

Hi I'm running PI 2.1 with all the latest patches and packs but I can't get SCP Image transfers to work.
When I check the suggested logs from the Jobs Dashboard (and jump into the CLI root) I see the following:
[SWITCH-DEVICE]=Switch Hostname
[SWITCH-ADMIN-LOGIN]=Level 15 username login to Switch, same username the is used in the Device Work Centre
[PRIME-INF-IP]=Prime Infrastructure Server
[SWITCH-DEVICE]#archive download-sw ............... archive download-sw /allow-feature-upgrade
/overwrite scp://[SWITCH-ADMIN-LOGIN]@[PRIME-INF-IP]//localdisk/tftp/c3560-ipbaselmk9-tar.122-55.SE9.tar
Password:
Password:
% Authentication failed.
Could not buffer tarfile...using multiple downloads
examining image...
Password:
Password:
% Authentication failed.
%Error opening scp://[SWITCH-ADMIN-LOGIN]@[PRIME-INF-IP]//localdisk/tftp/c3560-ipbaselmk9-tar.122-55.SE9.tar (Permission denied)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
[SWITCH-DEVICE]#
It looks like the switch is trying to log into the PI server and download the software as opposed to PI sending the software to the switch.
I've used WinSCP to open up the URL, but none of the passwords I know or created work.
Do I need to SSH into the PI box and create a new CLI account (or Root CLI account) that matches up to the switch [SWITCH-ADMIN-LOGIN]?
Regards,

Hi rowansakul,
The work around for this particular issue involves having a user set up in the root cli and then from the the GUI navigate to Administration > System Settings > Image Management and set up the SSH Username with your new user account that you created under root cli. That is the credentials that Prime is looking for when it is attempting to access its own image repository.
Regards,
Brandon

Prime Infrastructure 2.0 Software IOS deployment problems

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