Print Button on Customer Fact Sheet

Hello guys,
we are using Fact Sheet in Portal out of CRM. On Top of this there has to be an iView Account-Selector (com.sap.pct.crm.fct.account.selector). In this iView is an Button Print, which makes it possible to Print Fact Sheet in IE. This button doesn't work here. Is there a special customizing to do, or something else?
Thanks for your help!
Regards,
Daniel

Hello all,
the problem was sovled after updating to SPS18 and uploading the newest version of the Factsheet-Framework pars.
Regards,
Daniel

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