Print issue with eprint and iPad mini

Eprint has stopped working on my iPad mini. It used to work fine. It says, "Photosmart C6200 series doesn't support this file type". Yet, I can print the same file from my iphone 5 s with no problem. I tried deleting and reinstalling. It didn't help. The printer is WiFi.

Hi Jan14,
Welcome to the HP Support Forums. I understand that you are getting an error message on your iPad when trying to send a print job to your Photosmart C6200 series printer using ePrint.
Please follow the steps in the section titled “What if a 'No AirPrint Printers Found' message displays on my Apple device?” from the Printing Over a Wireless Network with Apple's AirPrint FAQ document. For the step where you are asked to turn the iPad off, please reset your iPad instead using the steps in Apple’s Turn your iOS device off and on (restart) and reset document. This should allow you to print using ePrint again.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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