Printed document only shows edits?

Hello all, this is my first post. I am not a user of Framemaker so I apoligise for my lack of framemaker knowledge. I have a user that when he prints a file, it will only print the markups and not the actual text. We can print the file just fine on another computer. Is there some sort of setting we missed? Thanks in advance!

Hi Michael, thanks for your reply.
We are using Framemaker 10
Windows XP   - file printed fine on a Windows 7 PC (FM10)
We were attempting to print from Framemaker
Printer is a Xerox Docucolor 252 with a postscript driver
Im not sure the method used for creating a PDF.
There really is no need for a pdf at the moment. The documents they are creating and editing must be printed out so our "subject matter experts" can review them (they aren't fans of digital copies) and then the editor can go back and make changes. So I guess the format it prints to doesnt matter as long as the actual text shows up. What I dont get is that it prints fine on 1 machine and not the other.
Thanks again!
Jason

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