Printer has layout problem

I am trying to print an Excel chart in landscape A5 to fit two to an A4 page. I set my page to print two to a page and check the Print Preview to make sure the chart is the right size on half the page so that the double will fit. My printer keeps printing everything out portrait and scaled down in the top left hand corner of the page. I have tried printing similar formates and images from Word and Preview but with the same result. Is there any solution I can try? Josh

I know when I tried, the only way I could get it to print correctly was to go into the Custom Margins first, do that exact procedure that I listed previously. Otherwise it was always scaled down (about 60-70% of the desired size) no matter what I changed after that. Microsoft Office support pages would be the best resource at this point, they may know ways of changing existing documents/spreadsheets.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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PDF printer has a problem with Safari in "Reader" mode in Windows7

As shown in the image above. When I try to use the PDF printer to print out a web page in Safari "Reader" mode, the lines near the bottom of each page get squeezed like this. There is no problem with XPS printer. I guess this problem is because of some incorrect settings in Safari or the PDF printer?
My system is Windows 7 Pro. I am using Acrobat X Pro. The page I am trying to print is http://en.wikipedia.org/wiki/Electronic_band_structure. This problem only happens when the webpage is adjusted into "Reader" mode in Safari.

Many thanks for your reply!
I am sorry, I did not make my question clear. I would like to save some web pages only in "Reader" mode, because in this mode all the advertisements are filtered out and the pages look much nicer than the origional layout.
I first let Safari to active "Reader" by clicking "Reader" button.
Then I click "Print" button and select Adobe PDF as the printer.
The problem is the PDF file has something wrong (shown above), and I would like to know how to avoid this problem.

Mobile Printing page layout problems

I have the photo smart 7520 printer and a android phone and when I print a photo from my phone wirelessly and I select the paper size and layout landscape or portrait...The photo never changes the layout and cuts off half the picture it seems it just only prints out landscape. I have wasted so much photo paper trying to print out pictures. Please help Thank you!!!

Hi,
I need some inputs from you to answer this.
Which app are you using from your phone?
Whats the paper size you are setting?
Whats the Orientation used by you?
Size of the Media [Photo Paper] used.
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"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
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PiXMA MP250 scan error 5,202,54. Prints and copy so scanner works. Has software problem.

PiXMA MP250 scan error 5,202,54. Prints and copy so scanner works. Has software problem. Need a fix.

Hi Horseheadjdj,
If you have any antivirus or firewall programs on your computer, please temporarily disable them and then try to launch MP Navigator again. Sometimes these programs can block the scanning process of the printer. If you still have difficulty opening MP Navigator, we can remove a file/icon on your computer named "My Websites on MSN" to see if this will resolve the issue. To do this, please follow these steps:
1. Click 'Start' and then 'Computer'.
2. On the left-hand pane, click the down arrow beside Local Disk (C).
3. Click the down arrow beside Users to open the folder.
4. Click the down arrow beside your username (for example Joe).
5. Click the down arrow beside the AppData (Application Data) folder.
6. Click the down arrow beside Roaming.
7. Click the down arrow beside Microsoft.
8. Click the down arrow beside the Windows folder.
9. Click the down arrow beside Network Shortcuts folder.
10. Locate an icon named My Web Sites on MSN.
11. Right-click on My Web Sites on MSN and select 'Delete'.
After performing this process, attempt to scan. If you still receive the same error after removing the file, or if the file does not exist, we can try to temporarily remove files from a folder called TWAIN 32 that may be causing a conflict with the MP Navigator program to try and resolve the issue. To do this, please follow these steps:
1. Go to Computer / My Computer and locate the C: drive, then double-click on it to open.
2. Locate the WINDOWS folder, then double-click to open it.
3. Locate the TWAIN_32 folder, then double-click to open it.
4. Inside of the TWAIN_32 folder, you will see a folder for your PIXMA MP250 printer as well as a WIATWAIN.DS file. If there are other files in that folder, you will want to move them to another location, preferably your Desktop by doing the following:
4-1. Click on each of the other items in the folder other than the the WIATWAIN.DS file and PIXMA MP250 folder to select them. You will want to hold the the CTRL key on your keyboard while selecting each of the items until all of the items except for the two referenced above are selected. Please be sure to leave the WIATWAIN.DS file and PIXMA MP250 folder inside of the TWAIN_32 folder.
4-2. With all of the items you want to move selected, please go to the EDIT menu and select the CUT option.
4-3. Go to your Desktop (main window that comes up when you start Windows with all of the icons on it) and right-click your mouse in any blank area, then choose the PASTE option. The items you selected from the TWAIN_32 folder should appear on the Desktop.
5. Try to launch and scan using MP Navigator again.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
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Layout problem in PDF conversion

Hi all,
i am downloading spool data using the function module CONVERT_ABAPSPOOLJOB_2_PDF. But i am facing layout problem. e.g. RFBILA00(financial statement generation program) has written balancesheet data to the spool. This spool data has some 6 columns. but CONVERT_ABAPSPOOLJOB_2_PDF is writing only first 3 columns to the generated PDF file. i used 'GET_PRINT_PARAMETERS' function module also with values like layout as 'X_65_132' and 'X_90_120'. but no success. if anybody knows the answer, please let me know.
Thanks in advance,
Naveen

Hi All,
i am following the below approach to download the information from spool.
program/spool output is an ALV List output data having 8 columns. but below approach is converting only first 5 columns in to PDF format. other 3 columns are getting truncated.
FUNCTION /ngl/download_spoolinfo_as_pdf.
""Local Interface:
*" IMPORTING
*"     REFERENCE(I_SPOOL_REQUEST) LIKE TSP01-RQIDENT
*"     REFERENCE(I_FILENAME) LIKE RLGRAP-FILENAME
*" EXCEPTIONS
*"      DOWNLOAD_ERROR
TABLES tsp01.
DATA: mtab_pdf LIKE tline OCCURS 0 WITH HEADER LINE,
        mc_filename LIKE rlgrap-filename.
DATA: mstr_print_parms LIKE pri_params,
        mc_valid(1) TYPE c,
        mi_bytecount TYPE i.
CALL FUNCTION 'GET_PRINT_PARAMETERS'
    EXPORTING
      copies                 = '1'
      cover_page             = space
      destination            = 'locl'
      expiration             = '1'
      immediately            = space
      mode                   = space
      new_list_id            = 'X'
      no_dialog              = 'X'
      user                   = sy-uname
      line_size              = 200
      line_count             = 65
     layout                 = 'X_65_200'
      layout                 = 'X_90_120'
      sap_cover_page         = 'X'
    IMPORTING
      out_parameters         = mstr_print_parms
      valid                  = mc_valid
    EXCEPTIONS
      archive_info_not_found = 1
      invalid_print_params   = 2
      invalid_archive_params = 3
      OTHERS                 = 4.
IF sy-subrc EQ 0.
    CALL FUNCTION 'CONVERT_ABAPSPOOLJOB_2_PDF'
      EXPORTING
        src_spoolid              = i_spool_request
        no_dialog                = 'X'
        dst_device               = mstr_print_parms-pdest
      IMPORTING
        pdf_bytecount            = mi_bytecount
      TABLES
        pdf                      = mtab_pdf
      EXCEPTIONS
        err_no_abap_spooljob     = 1
        err_no_spooljob          = 2
        err_no_permission        = 3
        err_conv_not_possible    = 4
        err_bad_destdevice       = 5
        user_cancelled           = 6
        err_spoolerror           = 7
        err_temseerror           = 8
        err_btcjob_open_failed   = 9
        err_btcjob_submit_failed = 10
        err_btcjob_close_failed = 11
        OTHERS                   = 12.
    IF sy-subrc EQ 0.
      mc_filename = i_filename.
      DATA: lv_filename TYPE string.
      lv_filename = i_filename.
      CALL FUNCTION 'GUI_DOWNLOAD'
        EXPORTING
          bin_filesize = mi_bytecount
          filename     = lv_filename
          filetype     = 'BIN'
        TABLES
          data_tab     = mtab_pdf
        EXCEPTIONS
          OTHERS       = 22.
      IF sy-subrc EQ 0.
        WRITE:/ mc_filename, 'CONVERTED TO PDF AND DOWNLOADED'.
      ELSE.
        WRITE:/ 'PROBLEM WITH DOWNLOAD'.
        RAISE download_error.
      ENDIF.
    ELSE.
      WRITE:/ 'PROBLEM WITH PDF CONVERSION'.
      RAISE download_error.
    ENDIF.
ELSE.
    WRITE:/ 'PROBLEM GETTING PRINT PARAMETERS'.
    RAISE download_error.
ENDIF.
ENDFUNCTION.

Printing a Layout

Hello Experts,
I have a problem in printing a layout.
When I give the printer option as 'LOCL' it works fine but when I change the name of the printer the output gets changed. It has to give the correct output irrespective of the printer. Let me know how to handle this scenario.
Regards,
Siva.

Hello Siva,
Check the printer Configuration with ur BASIS Peoples.
SAP don't have any interface with the Printers.
If u r using the the PAGE FORMAT As DINA4 Then It should print properly to all printers.
If useful reward points.
Regards,
Vasanth

Multiple users logged into one server, each users printer has a different name, application needs ONE name to print to.

Multiple users logged into one server, each users printer has a different name, application needs ONE name to print to.
I'm NOT in any way a Terminal Services expert and I need help trying to get an application program working in a multi-user environment.
The issue is that the printer changes for every user that is logged in. The application needs to print NOT to the default printer, but to a "special" printer which is selected in the application... let's call it a label printer to simplify the explanation.
You have your default regular printer, easy for the application to find that one, and then you have a special printer that labels get printed onto. The application needs to know what printer is the label printer. So we allow the user to select that in the
application and the selection is stored in a config file in
C:\ProgramData\mfgr\prog\setting files
I don't have access to the application so I can't change how this works.
In the "regular" world, selecting the label printer driver to use should be per machine, NOT per user. When a new user logs into a machine, the physical printer doesn't go "poof" and a new printer suddenly appear. Same printer for all
users.
Yet in terminal services, the physical machine is "merged" with the virtual machine on the server. And there can be many users logged in at the same time. So each users real machine (and real printer) is injected into the "fake" terminal
services machine. The name of the printers is made unique for each user. So the printers DO go "poof" and change names depending on the user logged into terminal services.
So user "A" logs in and sets up the application to print to "LabelPrinterForUserA" (or whatever the name of the printer happens to be), that setting is stored in the ProgramData subfolder, and all is well. Later, user "B" logs
in, and when they print, the application tries to print to "LabelPrinterForUserA" which doesn't exist for user B or is only accessible by user A. If user B re-configures, that breaks it for user A.
SOLUTION 1: The way that /should/ work (in my mind) is that you define one "generic" printer in Terminal Services... call it "Virtual Label printer" and when the user wants to print to it, the print job gets re-directed back to whatever
physical printer is actually connected to their local workstation. There is a map of virtual printer to actual printer depending on the current user. The application is told once to print to "Virtual Label Printer" for all users.
SOLUTION 2: Or... there should be some way to make the ProgramData sub folders separate per user. E.g. when user "A" tries to access:
C:\ProgramData\mfgr\prog\setting files
they actually get
C:\UserData\UserA\AppData\mfgr\prog\setting files
and user "B" gets
C:\UserData\UserB\AppData\mfgr\prog\setting files
So the question I have is: Does either of those solutions exist hidden somewhere in the setup of terminal server? Or is there another way around this issue that I don't know?

I don't really have a "for sure" answer to this, but because people here can't seem to deal with a question that hasn't been answered I'll provide the best answer I did receive from ServerFault.com user Nathan:
I can feel your pain with using old software on terminal servers ...the solution I've come up with definitely won't scale as it requires some manual configuration, but I've gotten this method to work with our label printers (which require to be
printed to an LPT port...yep, that old).
Share your USB-connected printers to the network on each machine. Then, have the user log in on aunique session for each of them
(a TS account cannot be shared among computers for this to work) and install a network printer pointing to the USB one they shared. Try to use a DNS name to account for possible DHCP movements.
After, it should work. Each user can do this since display names can be identical as long as the ports are different (which they are).
This was clarified by the following series of comments:
I think you are on to something here, and I originally advised the admin to do this. The problem he ran into is that it setup the printer names in the TS as "printer on usersworkstation"
and he could not rename it except to change the "printer" to whatever. E.g. the "on userworkstation" remained. I believe there is another way of installing the printer which avoids this, but I can't find it. Ages ago, one used to do NET
USE LPT2 \\computer\printer password /USER:domain\user /PERSISTENT:YES and then tell the driver to print to LPT2 –  James
Newton Mar
17 at 16:21
@JamesNewton That's actually the exact method we used. The way around the "network printer" part is to install it as local printer and map it to a TCP/IP port that way. –  Nathan
C Mar
17 at 16:28
You mean in the case where the printers are TCP/IP connected and not local USB / LPT to the users workstation? That makes sense. Wonder if this will work for USB connected printers... –  James
NewtonMar
17 at 16:35
@JamesNewton You'd share the local printer on the client's PC then on the server connect via TCP/IP to it. You'd need static addresses or use DNS names if DHCP, though. –  Nathan
C Mar
17 at 16:51
Ah. Yes. I see. Looks like the LPT thing should work even with a USB connected printer:superuser.com/questions/182655/… –  James
Newton Mar
17 at 17:09

New Deskjet 3520 - print has changed to draft quality now I have changed connectivity of printer

Hi,
Hope that you can help me
I have a new Deskjet3520 printer. It was working well via USB connection and I was happy with the prints that came from it
I have now connected now via wireless connection.
The system did all the hard work and I was very impressed with how easy it was.
However, I now have a problem, I have printed off a sheet of text that is all black text with the email address part in blue.The prints are coming out as if in draft format - pale grey with the blue portion coming out pale pink!
I haven't changed any settings, just trying to print off text.
Just tried it agin and now thgere are just faint markings on the page
I have checked the setup and it is definately set for colour printing and NOT for draft
I only purchased the printer late December and it has HP inks
Can anyone help me please?

It sounds like the Deskjet 3520 has developed a print quality issue. It doesn't appear that the printer has begun using a draft mode, but instead has most likely gotten some ink dried up in the ports of the printhead for the unit.
Have you tried running the Clean Printhead utility in the Setup menu of the printer?
Follow these steps to run an automatic utility to clean the printhead.
Load letter or A4, unused, plain white paper into the paper tray.
On the product control panel, press the Down Arrow ( ) to select Settings , and then press OK .
Press the Down Arrow ( ) to select Tools , and then press OK .
Press the Down Arrow ( ) to select Clean Printhead , and then press OK . The product cleans the printhead, and then prints a test page.
I would advise running 3 levels of the clean printhead utility. Also try performing an ink system reset to this unit. It may have some ink on the electrical contacts causing the printer to not communicate properly with the cartridges. For information on how to perform an ink system reset click here.
As well, there are additional steps for a print quality issue found here. Let me know how it goes.
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I am not an HP employee.

How can I determine how many pages my Laserjet 1020 printer has printed in its lifetime?

I am trying to be proactive in determining whether I need to plan to replace my Laserjet 1020 printer. I know that I have seen printouts from resellers/refurbishers which show the number of pages that a printer has printed in its lifetime. I am just trying to figure out how to get this information from my printer so that I can see how much life it has left. Can anyone tell me how to generate this report?
Thanks!!
This question was solved.
View Solution.

Hi davesuff,
You should be able to view the pages printed by going into the driver. Let me know if this works?
1. Printing Preferences
2. Basics tab
3. click on About.
I am an HP employee.
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HP printer has stopped working - Laserjet p1006

I just installed Windows® 8 Consumer Preview and my HP printer has stopped working. I am using the Laserjet p1006 and I have tried everything, reinstalling the printer, re-downloading drivers etc. but to no avail. Are there new drivers available that work with Windows 8?
Update:
The printer is installed and driver has been picked up by Windows but every time I try and print something, it gives me an error that the document could not be printed.
Any suggestions

Really Thanks God
i Found solution of this problem Randomly only by praying
The solution
Connect The p1005 printer to a pc have windows 7 and print a page with it and get the cable connected to windows 8 after that and go to control panel > hardware and sounds > Device and printer > hp laser jet p1005 Right click > Printer properties > ports > uncheck bidirectional support then press ok and print ,, it works
Note : after doing the pervious steps if u turned the printer off u will need to connect it to windows 7 pc again and print and connect it to windows 8 it will work without the pervious steps //
it seems like if windows 7 gives it information that is reseted after turn it off
we wish windows 8 to solve this problem nearly
That is the Original post page : http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/laserjet-p1005-will-not-print/34...

Hp officejet pro 8500 printhead has a problem is the error shown

My HP Officejet pro 8500 is displaying that the printhead has a problem and will not print anything. Any suggestions?

Hello there! Welcome to the forums @debraymond53 !
Please check out the link I have posted for you below, which is about the error message "Problem with the Printhead", etc. I hope it helps. If the problem continues, consider calling us to see what your printer options are.
'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy New Year
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My Canon MX922 printer has stopped printing because it says the paper tray is empty. Tray is full.

My Canon MX922 printer has all of a sudden stopped printing and I'm getting the error message that the paper tray is empty. The tray is full. I've removed and replaced several times. I've loaded the top feeder as well in case for some reason it was trying to pull from there. I've shut down and restarted several times as well, to no avail. I work from home and this is my own business so it's vital I have a working printer. Any suggestions as to what the problem is or is the printer shot? I've probably had it just over a year.

Hi nicolej31,
You will want to ensure that there aren't any obstructions in the paper feed path that may be causing the paper not to feed and be recognized by the printer. With a flashlight or other bright light, please check the paper feed areas of the printer to ensure no obstructions exist. Once this has been done, please perform a roller cleaning on the unit by following the steps located here.
You will also want to ensure that the paper type and size selected in the printer driver is applicable to the cassette tray that you are trying to print from. For information on which paper sizes and types to load in each cassette tray, please click here.
Hope this helps!
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Printer has stopped printing black

I have had my printer for about 3 1/2 years now and it has always worked fine. However, recently it suddenly stopped printing black. I noticed that the ink was low so I replaced the cartridges (on all 4 colours) using original HP cartridges but this has not solved the problem. I tried cleaning the print heads more than once without result. The printer software on my laptop reports nothing amiss with the ink monitor showing all colours full, nor is there any fault showing on the printer's display. All the test pages that I have printed print the three other colours fine but wherever there is supposed to be black, there is nothing. All-text pages are completely blank and colour pages show only coloured text. As long as this problem persists the printer is unuseable.

I've had a similar experience and outcome with my printer as described @ Londonitalian, although I've owned my printer 4 or 5 years. My printer is the Officejet 6500 e709n AIO (my first AIO) and up to now it worked well for the most part, minus a few hiccups here and there, including a large appetite for ink and a high rattling / struggling noise level, but I was always able to correct issues that popped up.....
My serious problem began on 1/4/15 and after days of exhaustive troubleshooting exercises (testing , retesting, re-installing drivers via CD and HP website and applying updates, unplugging, replugging and multiple printer reboots / resets and alignments, etc., etc.), I concluded that the new HP ink cartridges that I had just put in were defective (anything is possible these days and what do I know), especially since one of the reports showed color ink level had dropped nearly 30% upon replacement, whereas the black ink did not show up but remained at 100% on the ink level monitor, and no printing other than test exercises had been done. Also, all diagnostic tools indicated like yours that all was well with the printer.
So, I took the newly opened HP ink combo set (packaging and all) back to Staples and exchanged for a new set. (Fortunately, the purchase receipt was still in the bag with the ink in the file cabinet as I had purchased it last July as a back-up set and put it away - checked ink date and was not expired). I also found instructions online on how to remove and clean the printhead for my printer, which I followed very carefully and was beginning to feel very good about my adventures (as a 60+ year old female)! After cleaning with water only and drying the printhead as instructed, I put in the new HP ink cartridges (ones exchanged by Staples) and began to get error messages that I had not experienced before; addressed them all and finally the ink levels were appearing again on the monitor. But still the printer would not print and the test results were the same...blank sheets and no black ink.
Again, I disassembled everything and with the aid of a flashlight, I looked far into the printer and noticed large clogs of black gooey stuff, as if something had spilled over, in front of the docking area (far right hand side of the printer where the moveable mount and printhead reside when not in use), which is not an area easy to see or access. I took a pencil and removed gingerly as much gunk (turned out to be all ink) as I could reach. Then I did a second cleaning of the printhead as before and let it dry even longer.
I re-assembled the prinhead and installed the cartridges into the cradle, and still no printing but got new messages stating that the color ink cartridges were low and needed to be replaced! As before the "first cleaning fix" and all troubleshooting, print status reports showed color ink but no black ink and by this "second cleaning fix" the color ink was very low and the black ink remained non-existent. And, moreover, from the start of this problem to now, the only print jobs that have come out of this printer have been diagnostic troubleshooting exercises, which I now know use an excessive amount of color ink to produce no solution!
Now I don't know if the marketplace or even HP provides "inexpensive testing cartridges" for consumers troubleshooting purposes but they should. But what I do know is that at $60+ for original HP ink set, I will not be purchasing a new ink set to determine or troubleshoot if my second cleaning of the printhead was a success or not. After some experimentation, it appears as though the program code on this printer, even during troubleshooting, is written for all ink levels to be at a very high level, whether ink flows through or not!
However, before ditching all efforts, just in case my printer problem was above my "pay grade", I called a repair company, listed as an authorized HP service company, about bringing the printer in for an evaluation. After all, I like the printer/features and had gotten it at a decent price on a Saturday following Black Friday at Staples, although by now I've paid several times over in ink replacement cost alone! Also, the printer has not been heavily used and still looks fairly new. I spoke with a gentleman at the repair service company and was advised that I would probably be better off buying a new printer as labor and parts for an inkjet printer would be more expensive than the cost of purchasing a new one!
Londonitalian, I hope you have better luck in finding a solution to your problem but I am now shopping for a new printer and hopefully, I will find a quality one that utilizes ink efficiently and has a low replacement cost for ink cartridges. My HP Officejet 6500 e709n AIO has let me down and I've spent far too much time trying to find a solution to its current ailment, blank page and no black ink.
After nearly 15 years and three HP printers, I'm inclined to broaden my printer brand search.....

Printer has paper, but computer says it is out of paper and won't print from web

I am having trouble getting the computer to recognize that the printer has paper. The printer will print copies that I put in it, but when I want to print from the web, it won't let me do it; it just tells me that the printer is out of paper. I printed a number of pages from the web yesterday with no problem at all. I have an HP Deskjet F2430.
This question was solved.
View Solution.

I was trying to print off some material I had looked up on the web. When I saw what I was trying to print was going to be 40 pages, I did not want to continue printing it, and I did not know how to stop the printing, so I just pulled out my paper from the loader thing. I have since put paper back in the loader, but now my printer will not print anything, and says I am out of paper. I have tried and tried to fix this problem, and I really need to be able to print stuff, so I am pretty frustrated with this. I am a senior citizen and will admit that I am not all that astute with tech stuff. I would certainly appreciate some guidance with my problem. Thank you very much.

Printer has disappeared, Network function gone and Bluetooth does not work

About 3 or four days ago Software update informed me there was no software to updated. After installing my iMac G5 quit photoshop and QuarkXpress nonstop. In the past when I had problem like this I would just erase the hard drive and re-install all software.
I have re-installed all software 3 times including the printer software yet my iMac G5 does not recongize my HP Color Ink Printer cp 1700. In the past I would see bonjour and it would have my HP Color Ink Printer cp 1700 listed.
About a year ago I purchased an AirPort Extreme to allow my three macs to share one printer. In the past I would click on the network icon and a window would pop up asking to connect. BUT after the update clicking on the icon does nothing. In the past I did not have to do anytype of setup. I discovered the network function by mistake. BUT I got used to have access to documents on my other machines. And sharing documents. So I would like to network function return.
Noppie
[email protected]
www.angrydogpress.net
iMac G5 20 inch Mac OS X (10.4.1)

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