Printer pool problems

Hi I was wondering if I can get some feed back on a issue I'm having. I'm running an IMac OS X 10.9.5
and I have two DNP DS40 Printers and I would like to print at the same time using printer pool.
After sending first job to printer A I send a second job to printer B the system will tell me that job A is printing and it does
But job B is waiting for available printer ( which is there idle) when job A finishes Job B will start on the printer that Job A just finished.
Basically All jobs just go to one printer even though both printers are good to go in printer pool.
Can anyone tell me how to correct this?
Thank you
Joe..

No..I setup the printers and they want to be one. Tried them as one as well, but still only send to the same printer. Only turning off that printer will allow the other to be used. I setup a Printer Pool and still only uses one. Haven't tried on Mavericks or prior...does it print to both on that OS X? The OS seems to not allow for more than two printers of the same make and model. Software like the PC printer hot folder is needed on the mac.
Color is perfect. Speed seems to be a little slower than expected, but that is probably from the os. You have to call DNP support for the Yosemite Beta driver.
I am confident it will get fixed, but how long will it take.
Greg

Similar Messages

Printer Pool load balancing problem.

We seem to be having a problem with printer load balancing working correctly. I have several computer labs. Each lab has at least 2 printers of the same type. As a result I pool the printers for each lab. We are still running ZCM10.3.4. Most of the clients are running iprint 5.82. With Zenworks 7 and 6.5 load balancing on these printers worked very well and page counts stayed very close on each printer. Now that we are at ZCM10 and have been for about 3 years now we continually see that one printer gets the majority of jobs. Most of the computers are imaged but printers are installed after imaging. Even if we alternate the default printer on the computer print jobs still mostly come out the same printer. All printers except 3 are HP and in our case they are all new HP M602's with a couple older HP4015DN's thrown in when the new HP M602's would print garbage across the wan and the 4015's would print correctly but that is another topic.
Am I misunderstanding how load balancing is supposed to work? Isn't load balancing supposed to be one of the features of printer pooling in addition to sending jobs to the printer that is not busy at the time the job is sent? How is load balancing set up?
Thank you.

are you using any front end web server or hardware load balancer ? verify your load balancing if it's happening or not properly between your clustered managed servers.
Regards
Mukesh Negi
http://weblogicserveradministration.blogspot.com/

Printer Pool & Printer Status problem

Hello,
I have a Printer Pool setup with 3 HP LaserJet 1320n's. The pool is working correctly when all 3 printers are online and operational. The first print job goes to #1, second to #2, third to #3, then back to #1, and so on.
When I turn off one of the printers - the printer pool still sends print jobs to that printer and basically waits until it gets turned back on.
From my understanding -- the printer pool should recognizing that it can not access #2 and send the print jobs on to #1 or #3.
I have tried to add the printers on the server via LDP & HP Socket - with both the correct HP drivers and Generic Postscript -- all with the same result.
I am running Mac OS X Server 10.4.11.
Thanks
Brad

I've been trying to get this to work and have a little more information to add to the problem...
* I can add a printer pool to the managed printer list from an OS 10.4 client, but not from the OS 10.4 server. In other words, add the pool to the client via Printer Setup Utility, then use Workgroup Manager on the same client to add the printer pool to the managed printer list; however, the printer pool will not appear in the managed client's printer list.
* I've tried sharing the printer pool via both LPR and IPP with no success.

WGM Printer Preference Problem

I manage a school mac lab environment with about 5 labs of 30 macs total per lab. Each lab has a designated HP LaserJet 8100 series network printer in it. The printer is setup on a Windows Server and I can print to it successfully via LDP.
What my problem is. When I set which printers are default in WGM through the Printing Preferences. I set what printers are in the list and what printer is default. I also unchecked the:
- Allow user to modify the printer list
- Allow Printer that connect directly to users computer
When I log into the lab machines they are not getting the list of printers or even the default printer. The printer list is just empty. The strange thing is. The Printer Setup Utility window is being managed and does not allow users to modify the printer list like it should. So it seems I'm getting part of it to work.
This used to work in the past for me just fine, but ever since 10.4+ I've been having troubles.
My Band-Aid solution is to setup the printer list on the machine and use WGM to just choose the default from that list. This has worked just fine for a while, but we are changing to a different print server soon and I don't want to have to reset the printer lists on each machine locally in order to make this change. It is not easy to gain access to all these machines due to class schedules. So I would prefer this to work like it used to. In the past all I had to do is change the list in WGM and once all the Mac's logged out and back in we were set to go.
Has anyone had this problem? I'm out of ideas...
Dual 2.3Ghz G5 Mac OS X (10.4.9) Mac OS X (10.4.9 Server also)

Hi
You’ve had this posted for some time without much success.
I manage a school mac lab environment with about 5
labs of 30 macs total per lab. Each lab has a
designated HP LaserJet 8100 series network printer in
it. The printer is setup on a Windows Server and I
can print to it successfully via LDP.
I think your problem starts here really. The printers should really be part of OSX Server’s Print Service for the rest of it to work as you want it.
This used to work in the past for me just fine, but
ever since 10.4+ I've been having troubles.
There were fundamental changes from Panther to Tiger – if this is what you mean. For example watchdog was replaced with launchd. That said Apple expanded greatly on what was available in 10.3 Print Service. In 10.4 directly attached printers (USB etc) can be accessed as if they were network printers, this was not available in 10.3 The addition of Printer Pools (groups of similar or like printers acting as one Printer Queue) means print jobs can be passed on to the next printer in the pool that has not run out of paper or ink.

Printer Pool does not appear in Available Printer list

I run a school lab with 35 iMacs in it. We have 2 network printers. I am trying to set up a print queue on our XServe to pool the printers so that jobs will go to whichever one is free/not out of paper/etc. I have successfully set up queues for the individual printers and I have created a printer pool, which I set as the default queue.
The problem is that when I look in the students' available printer list, all I see are the queues for the individual printers and not the pool. How do I make the pool appear so that I can set it as the default printer for the students?
Thanks in advance.
Nancy

Apparently, that is how it is designed.
http://docs.info.apple.com/article.html?artnum=302768

System.printing font problem with numbers

I hope I'm putting this question in the correct forum as the issue covers a lot of ground.
I have a C#.net 4 web service on an IIS 7.5 box (call it box 1) that creates XPS documents and stores them in an SQL database.
I have a second C# .net 4.5 (tried .net 4 too and it makes no difference)web service on a separate box (box 2) that pulls documents out the database and sends them to print server queues on separate boxes, say this is box 3, using System.Printing which
is pretty bog standard code except for the XML tray designation code.
This works and the documents are rendered correctly except...
If the font installed on box 1 (IIS 7.5 on server 2008 R2) that is used to create the documents is also installed on box 3 (Times New Roman for example on the print server which is also server 2008 R2) then the documents text comes out
in Times New Roman as you would expect, but any numbers within that text come out in some unknown bold san serif font (e.g abcde
12345). If I put a text character directly in front of a number it renders correctly.(e.g abcde x12345) If the font isn't installed on box 3 then it comes out correctly, numbers and all. If I print the documents from XPS viewer
then they print correctly. The font versions makes no difference. I've tried changing the printer settings (print directly, advanced feature off, client rendering etc) and this makes no difference. The documents are properly formatted right down to each
paragraph now (trying to get rid of this problem) and still it persists.
This issue only appears if both boxes have the same font and you are printing from code.
I've got around the problem by using an equivalent Linux TTF that'll never appear on both servers, but I'd love to know where this problem is. Any takers on answering this?

Hi Ghost...
If you're talking about the Linux TTF, it works just fine, unfortunately it's not an exact match, so in order to get Times New Roman to work as advertised I might have to put some rather "dubious" code in, i.e. hunt down any text that "starts with"
number or find space + 0-9 and then stick an "i" in front in white..that sort of "dubious" thing.
The Time New Roman problem (and other fonts that are on both the IIS 7.5 box where the documents are created and the print servers where they are spooled) is quite baffling.
These are examples of the issue.
2 people went to market...the text comes out in Times, the number comes out in some bold san serif.
I went to the market on 12/12/2012 to see some pigs...shows the same problem
I went .2 the market on .12/12/2012......shows the same problem
I went t2 the market on i12/12/2012...all renders as Times.
In a nutshell, if the char preceeding the number is a-z the numbers are rendered correctly, otherwise they come out as bold san serif.
If I use, say for example Garamond (which isn't on the print server) then the whole everything renders correctly in Garamond. Same thing with all other fonts I tried. if both are on both servers then you get the problem. We have a mix of printers from
various manufacturers hanging off the print servers and the same thing happens on all of them so it's not a printer driver problem.
Everything renders correctly from a print out from the XPS viewer.
The exact architecture is that browser Ajax requests are fired at the doc builder service on an IIS box which builds the documents, puts them in an SQL database as byte arrays and returns success. Depending on the user's location and printer
spec, a new Ajax request is then sent to another IIS box (which is either local or remote to a print server) to print out the documents on location specific printers. The reason for doing it this way was to avoid Kerberos issues that would occur in a double
hop to a remote print server. Note: this is not my domain and I have no control over maintenance, but a Kerberos failure would result in badness, so it's been avoided. Therefore jobs that don't need an exact user, use a domain app pool account and jobs that
do require a specific user go to a service on the print server. Either way the same issue arises.
I though the problem was with my code, but the MS example XPS documents show the same issue.
XPS creation is by GemBox.Document from docx templates and Gembox saw the same issue on their servers when I brought this problem up with them. They put a fix in that partially resolved the matter from their standpoint, but it didn't make any difference
in my architecture.
HTH

Print Quality problems

My print quality for Reds & Greens is coming out streaked. The blacks and blues are fine. I use HP ink cartridges anad keep them cleaned and aligned. But on the Alignment page the reds & greens are streaked and cannot be cognized. Could this be a print head problem ?

Hello novemberwolf,
Welcome to the HP Forums.
I see that you are having some printing issues when attempting to print in colour.
Please click on the following link on Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Print quality problems on Fuji Xerox printers when printing from ArchiCAD and/or Preview.

Hello,
We experience major print quality problems when printing directly from Graphisoft's ArchiCAD, Nemetscheks Vectorworks and from Apple's Preview.
Basically we see various artefacts on our printed drawings, e.g. line thicknesses change and hatched patterns / fills are reproduced with patches where the lineweights and clours change completely... which is not acceptable.
This affects the following Fuji Xerox printer models on both 10.6.x and 10.7.x with the latest FJX PPDs:
ApeosPort C5540I
Xerox LF6605 MF
The workarounds for us are to either print PDFs from Adobe Acrobat Reader or via the rather dated Accxess Tools, besides that we prefer at times to print directly from a given Software it is also not always possible to generate a PDF and print it from Acrobat Reader... especially since the latest Adobe Reader update to its print dialogue makes printing from it extremely tedious - in fact we are considering going back to 9.5.2
Obviously, we have approached FJX Tech Support and are awaiting a reply - however we are disappointed that this is happening on relatively new equipment and wonder if anybody else has already found a solution.

The symptoms you mention could be related to the FJX engine and Acrobat is masking this fault. To test, you can create a Postscript file from the print dialog of ArchiCAD or VectorWorks and then download this to the Apeos RIP. If this produces the same result as when using the printer driver from the applications, then it would indicate that the engine is not capable of handling the data being sent to it from these applications.

Print Cartridge Problem: Tricolor - HP Officejet J4680 All In One

I am seriously going to have an anxiety attack. I run a business from home & I HAVE to have a printer. I just spent $50 on new ink cartridges. My printer was working fine for the last week, and then tonight I have this error message:
Print cartridge problem: [Tri Color] . Refer to device documentation to troubleshoot
SO I reset the printer, shut it on and off, cleaned the cartridge and the printer, switched out the new cartridge with the old one ~ same problem. Over and over.
I called HP and they said that since my printer is out of warranty they can't help me unless I purchase a new warranty plan. What horrible customer service. This printer is a product of HP and I should be able to get help regardless of when the warranty expired.
This is so frustrating. If I can't get help, I think I would rather buy a new printer of a different brand instead of paying for a warranty after I just spent 50 bucks on ink. GRRR!

The page here has troubleshooting steps that may resolve your issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows 8/8.1: Printer Offline Problems

Windows 8/8.1: Printer Offline Problems
Are you getting an error that your network or wireless printer is offline when you try to print?
When you print to your network printer, does it fail, and when you check the printer status it says Offline?
Do you have problems printing to your wireless printer after your PC has been asleep?
If you answered YES to any of the above questions, then you have a problem with your network printer being offline. After some investigation into this problem, we recommend updating windows. Run Windows update to check that your version of Windows 8 is up to date.
There are a few windows updates that may help with this problem
1) Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
2) Install this Microsoft patch for the WSD service. http://support.microsoft.com/kb/3000461
If this does not help, then please follow the steps list below which will give you a Workaround that may help with this problem.
Assign the printer a static IP address
An IP address is an Internet network address that the computer can use to communicate with the printer. Enter a static IP address to make sure that the wireless connection remains stable. Follow these steps to assign the printer a static IP address.
Get the printer IP address.
Press the Wireless button on the printer control panel to view the network settings.
Access the Network menu on the printer control panel.
Print a Network Configuration Page or Wireless Test Report page.
Once you have the printer's IP address, open a new web browser window or tab.
Type the IP address in your web browser's address bar, and then press Enter.
Make sure that you type the IP address into the browser's address box. If you type it into a tool bar search box, the EWS will not open.
If the message 'There is a problem with this website's security certificate' appears in the web browser when you try to open the embedded web server (EWS), or when you navigate within the EWS, click ' Continue to this website (not recommended)'.
note:
Choosing 'Continue to this website (not recommended)' will not harm your computer while you navigate within the EWS for your printer. If you encounter this error outside of your printer's EWS, your computer could be at risk.
If the browser fails to open the EWS after you click 'Continue to this website (not recommended)', refresh the browser window.
The Embedded Web Server (EWS) for the printer opens and confirms that the printer is on the same network as the computer.
In the EWS, click the Network tab.
In the Wireless section, click the Network Address (IP) or IPv6 configuration, depending on your network setup.
Click Manual IP, and then click Suggest a Manual IP Address. A manual IP address, Subnet Mask, and Default Gateway displays.
After the manual IP address populates, click Manual DNS Server.
note:
Keep a record of the manual IP address for reference.
On the Network Configuration Page you printed earlier, locate the DNS Server addresses, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
If the DNS addresses are not listed on the Network Configuration Page, or if you have trouble accessing the network or Internet with the original DNS addresses, use one of the following methods to obtain DNS addresses.
Method one: Use publicly available DNS server addresses
Configure the printer using publicly available DNS server addresses. To find available DNS server addresses, search online for 'public DNS servers'.
After you find public DNS server addresses, type the addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Method two: Get the network DNS information via your computer
Select your operating system, and then use the following directions to obtain the DNS server addresses.
Right-click the Start button () or the lower left corner of the screen, click Run, type cmd, and then press Enter.
When the command window opens, type ipconfig /all, and then press Enter. Information about the computer's network displays.
Scroll to and locate the DNS Server addresses.
In the EWS, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Print a test page to make sure that the printer's IP address is the same as you assigned.
Right-click the Start button () or the lower left corner of the screen, click Search, type HP and click your printer in the results. Click Utilities, and then click Update IP address to update the address in the software.
Adding a Wireless Network Printer using Control Panel
Go to Control Panel and choose Devices and Printers
Click on Add Printer
The PC will search the local network and display the network printers.
Choose the printer and select Next
The system will then try and auto select a compatible driver
Select the current driver and Click Next
The system will then ask for a name for the printer. The user can change the name and then click Next
The User can then choose to share the printer
The user can select to make this new printer the default and then click Finish.
The new printer is now setup but this printer may be using the In OS driver (Class) rather than the HP Full Function driver.
To change the printer to use the HP Full Function driver follow the following instructions. I would recommend changing the driver to the HP Full Function driver as the User can then use features such as Custom paper sizes.
Go back into Control Panel and choose devices and Printers, right click on the newly created printer and choose Printer Properties
Choose the Advanced Tab
Click on the driver section drop down and choose the Driver for the printer that does not have the words Class driver after it.
Click apply and then OK and the driver will be changed to the HP Full Function driver for the printer.
The user should try this configuration and see if they still experience problems.
Please Note:
DO NOT Remove the Original Printer Icon from Devices and Printers as the HP Printer Assistant will stop working.
JonW
I work for HP

I have the printer offline problem. It started when I ran out of toner. I have now installed a new toner cartridge.
Your solution does not help me because I have tried to install Win8.1 and it failed.
I would just reinstall my printer but I have a long list of items in my print queque and I don't want to lose them.
Is there another solution?
Or is there a way I can save the print queue?
Mike

Oracle.DataAccess 2.112.1.0 - Connection Pool Problem

Hi,
Oracle.DataAccess 2.112.1.0 is having connection pool problem. The no. of TCP connections to Oracle database keep increasing untill the server's session run out of limit. My application created connections, use them, close them, and dispose them properly. When using previous Oracle.DataAccess 2.111.6.20, the no. of TCP connections do not increase.
My database connection string has "Min Pool Size = 3 and Max Pool Size = 150".
With 2.111.6.20 version, TCP connection stays at 3.
With 2.112.1.0, TCP connection keep increasing for every 5 minutes. I've tried to disable Self Tuning, but still can't prevent the connections from increasing.
Later today, I downloaded Oracle.DataAccess 2.112.1.2 (it comes with ODAC 11.2.0.1.2) and test again, the problem is resolved... no more connection increases... but.... it is only for 32 bit Windows.
Unfortunately, there is no Oracle.DataAccess 2.112.1.2 for 64 bit Windows Server 2008.
May I know how can i resolve this problem on 64bit Window installed with Oracle 11g R2 client, which comes with Oracle.DataAccess 2.112.1.0, which has serious problems...(according to this 11.2 ODP.NET causing test runner failures )
Many thanks for your time and answers!
Edited by: user1502907 on 04-Sep-2010 23:01

Hi,
The only thing that jumps out within your problem description is that connections are being increased every 5 minutes. Are you sure its every 5 minutes and not 3 minutes which is the timing interval used by the Connection Pool facility to perform connection pool maintenance. If this occurs even when the application is idle then you could be running into the following known issue filed against 11.2.0.1.0 and fixed in 11.2.0.1.2.
Bug 9711600 - CONNECTIONS INCREASE BEYOND MAX POOL SIZE EVERY 3 MINUTE
This is specific to using the option CommandBehavior.CloseConnection when calling execute reader. Are you using this option and then also closing the connection in code before the datareader object is closed, if so you may be hitting this bug. You can also generate an ODP trace at level 15 of the behavior and if you see negative pool counts, that is also a diagnostic that points to this bug.
This is fixed in 11.2.0.1.0 Patch 3 or later for x64. If you have support, I recommend you open a service request to verify if this is your issue and if a patch set may help you.
Regards
Jenny B.

Windows 7 - HP Laserjet 8500 print driver problem

I have tried everything imaginable to correct this HP 8500n print driver problem with no success, please help!
I cannot correct or get rid of a reoccurring “Incompatible Print Settings” error dialog box message that repeatedly states that “There are one or more conflicting settings. One of the settings is: Output Bin: Mailbox 1, Accessory Output Bin: Not Installed”. The radio button options are “Restore my previous settings or Keep this setting, and I will change it later”. This same dialog message repeats 13 times for all the other various conflicts each time you click on printer properties to change to 2 sided printing or any other printer settings. This printer does not have any of these features attached or set into it.
I am a volunteer that manages a number of computers on our small church LAN, 2 computers operating on MS XP-SP3, 2 on MS Windows 7 Home Premium and my 2 problem computers that came pre-installed with Vista Home Premium of which I have performed an HP OEM upgrade to Window 7.
I have isolated this print driver problem to the Vista operating system and even when computers are upgraded to Windows 7 does not correct this driver error. I have also tried every possible print driver variant of the HP 8500, HP8550, PCL, PS to include the Microsoft versus HP versions with no success. In each case I get this error yet neither of the XP computers or the computers that had Windows 7 as a original operating system have no problems with their print drivers for this printer.
Yes, I have repeatedly searched and upgraded the operating system and print drivers. In desperation I have even tried to find the correctly behaving Windows 7 print driver and transfer it to these Vista upgraded to Windows 7 machines. However I could not isolate the driver location.
The only thing I can conclude is that this errant HP print driver was resident within Vista and remains resident even after a HP OEM Windows 7 upgrade. Additionally, all of these computers are configured to access this printer via its static IP address on the network. The XP computers are 32 bit, all of the Vista upgraded to Win 7 and OEM Win 7 computers are 64 bit machines all with respective OS.
Can anyone please help me correct this problem?

Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Fix For Slow Printing To IPP Printer Pool

Here's a fix that might help someone out there:
I have a printer pool with two HP Laserjet printers that's shared via IPP on an Xserve running Mac OS X Server 10.5.
One of the printers is offline with a fuser error, so as expected, the server is sending all jobs to the other printer; however even small jobs are now taking an extra 1-2 minutes to get to that printer. Before one of the printers went offline, small jobs would print almost instantaneously.
Since printing speed was normal for other, non-pooled printers shared by the server, I figured the delay was probably related to the server taking too long to decide that the offline printer was actually offline.
I figured that the fastest way for the server to determine that a pooled printer is busy is when it has a job in its queue waiting to print. So, I logged into the server and sent a job directly to the offline printer's queue; the job will just sit there and won't print, but the server will think the printer is busy.
That eliminated the delay. It's annoying that the delay is there at all, since the whole point of the printer pool is too have redundancy if one printer runs out of paper or malfunctions. If anyone has any ideas on a more concrete way to eliminate this delay, please share them.

Hi,
Do the programs freeze for about 2 minutes each time when attempting to print something?
Do we use spooling? If not, we can enable the setting
Spool print documents so program finishes printing faster and its sub-setting
Start printing immediately to see if it helps.
Regarding this setting, the following article can be referred to for more information.
Setting print spooler options
http://technet.microsoft.com/en-us/library/cc739118(v=ws.10).aspx#feedback
Besides, the following article provides some workaround for slow network printing and can be worth taking a look.
Workarounds for slow network printing
http://www.techrepublic.com/article/workarounds-for-slow-network-printing/
Please Note: Since the above website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
TechNet Subscriber Support
If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
Best regards,
Frank Shen

Officejet Pro L7590 Print Quality Problems - Black/Yellow Printhead

Officejt Pro L7590 All-In-One
Running on Windows 7 64 bit, USB connected to computer
Approx 2.5 yrs old; has printed 30,000 pages.
Issue: Black/Yellow printhead replaced about 500-1000 pages ago; new unit only tested as "Fair" in diagnostics, even though it was fresh outta the box. Print Quality good.
About two weeks ago, printer refused to print, flashing ambler "!", etc., error message regarding black/yellow printhead.
Ordered replacement ($71 again -- ouch! Whole printer only cost $199 30 months ago).Again, new unit only "fair" in diagnostic (original Cyan/Magenta printhead still reads as "good").
New printhead required much cleaning and aligning, and now prints with large gaps on a regular basis down the page. Talked to tech guy @ Staples where i bought it; his only "helpful" suggestion was that most people just toss the printers the first time the printheads go bad.
Print heads are separately warranted.
My questions:
(1) What else is there that's screwing up my print quality,a nd is it fixable?
(2) Can i get my $ back on the two printheads that didn't fix the printer's problems?

I've included a link below to help you troubleshoot rpint quality issues...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03037&tmp_task=solveCategory&lc=en&dlc=en&cc=...
This document provides some system settings that may help fix the issue.
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.

Printing quality problem with Photosmart D110

The printing quality is very bad after we changed the catridge. The printer keeps saying that there is catridge jam. But after I followed the steps by the printer, the problem is still unsolved. What is the possible reason and how could I solve it?

Hello RussellYang.
Welcome to the HP Forums! I understand your concerns with your Photosmart D110A. Does this issue occur from multiple program(s) or just one program?
Please follow this entire HP document on Continuous Pages of Strange or Garbled Characters Print in Windows.
What is your operating system on your computer? Click here to find out: Windows.
Have you tried using a different USB cord, to verify if the issue still occurs?
Please inform me your troubleshooting steps.
I worked on behalf of HP.

Printer pool problems

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