Printer says is in use/busy/busy

HIall of a sudden when my daughter wants to print from her mac air - it comes up with a message saying that printer is in use Have tried deleting and re adding the printer Any ideas Thanks J

Hi , I see that you are getting the message that the printer is in use. I would really like to be able to help you resolve this issue today.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5520 e-All-in-One Printer Series - Printing a Network Configuration Page. Repair the Disk Permissions on the Mac:Close all applications.On the Apple menu bar, click Go, click Applications and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left.Click Verify and then Repair Disk Permissions. Restart the computer.. Reset the Printing System: Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Click the Apple icon and then click System Preferences.Click Printers & Scanners.Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system.Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button. If you appreciate my efforts, please click the 'Thumbs up' button below. If there is anything else I can help you with, just let me know. Thank You.

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Gerry Hampson | Blog:
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Gerry Hampson | Twitter:
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