Printer will not print from computer, but will make copies.

My Photosmart C4280 All-in-One was working fine and suddenly it will not print from my computer.   After trying Diagnostic Utility 4.1 the message appeared that it has "encountered a problem and needs to close."  Also, a message appeared that it is "offline."  Can anyone help to get it back online?  I desperately need this printer in working order.

What operating system? How is the printer connected?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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