Printing and signing in problems

Hi, I've recently upgraded to Adobe Acrobat XI but since then I have been unable to print off any email pdf attachments and when I try to sign in to adobe export pdf when the pdf document is open, it keeps coming up with 'network error'. When I try and print, it says it is unable to as I have not selected any pages to print, despite the button being selected that states'print all'.
Can anyone assist please?

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Printing and Signing PDF Security Questions

Hi,
I noticed one of the PDF security features for Acrobat 8.0 is to set the printing permissions between "None", "150 DPI", and "High Resolution". However, when I print between two PDF's with 150 DPI and max resolution, I honestly can barely notice the difference between the two (the 150 DPI is "slightly" worst, i.e. letters are slightly more jaggedly). I was wondering is this normal, as I was hoping the lower setting would make the printout hard to read, not just a "quick-print" (I used a Laser Printer with 1200 DPI). I don't mean to make a big deal out of it, but I personally do not think this a very useful feature from a security standpoint.
Secondly, I'm having trouble creating signable PDF's. I basically want the file to only allow a user to sign, and nothing else, so I set the "Changes allowed" to just "filling in forms and signing existing signature fields". But doesn't seem to work, because instead I have to set it to allow "any except extracting page". Only then can I sign the PDF, but then this also allows it to be changed (which I don't want). Is there something wrong with what I'm doing? Any help is appreciated!

It's a very common question, and as Michael says there's not a lot you can do. Even doing the imposition yourself is unlikely to help, as most commercial raster image processors (RIPs - the software which turns your document with its fonts, graphics etc into the pattern of dots needed to physically generate the image on the printing drum) need unencrypted files.
If the print shop has an ad-hoc workflow which supports encryption (such as printing direct from Acrobat in the way desktop users do), there are plugins for Acrobat to handle the page imposition; but it's not something native to the application and the printer will have to give you very precise directions as to what layout to create. Many print shops won't entertain that idea unless there's an overriding commercial reason, as it's too much hassle for them to deal with errors in the client plates. Worth asking, but I doubt they'll agree to it.
Given the need to send unsecured files to an external contractor for printing, your "protection" is in the form of the contract, not digital encryption. The former can be settled in court if they break the terms, the latter can be bypassed in ten seconds and you'll probably never know. If the files are truly too sensitive to send to anyone, it's time to get yourself a laser printer - these days the machines many local print shops rely on are in essence a color photocopier, and you can rent them for about the same price.

HP Web Jetadmin, PC-CONNECTED printer and Toner level problem

HP Web Jetadmin 10.3.93994 (10.3 SR7) running on Windows Server 2012 (Microsoft Windows NT 6.2.9200.0),
HP LaserJet M1536dnf MFP is connected via USB to the computer with Windows 7 SR1 64.
The latest drivers installed, SNMP, HP SNMP Proxy_64_10_3_0010 and HPWSProxyService_10_3_1 installed.
HP ToolboxFX shows the toner level, the approximate number of pages remaining, cartridge serial number, etc.
HP SNMP Proxy is not working.
HP WS Proxy runs, HP Web Jetadmin displays all but the state of supplies - writes "not available".
File HPWSProxyServiceLog.log errors and warnings does not contain, at the level "All" has many lines of "Calling UIO for ..." with the result of "Status code is 200".
When printer as networked - this is no problem - Jetadmin shows everything including toner's level.
Does HPWSProxyService_10_3_1 support status of supplies (toner level) for printer HP LaserJet M1536dnf MFP?

Bump.
Does no one else use this printer and Web JetAdmin?

HP Officejet 6500A Plus e-All-in-One Printer - E710n wireless print and web app problem

We have an HP Officejet 6500A Plus e-all-in-one Printer - E710n and run Windows 7 on our laptop.
I have run the wirelss setup wizard and have successfully connected the printer to the router, and both the laptop and printer are on the same network and have identical SSID.
However, we can not send any prints the printer wirelessly. We have to hook it up to the USB to do so. We are also unable to access our web apps; pressing the app button on the printer control panel brings up the following:
"Connection error. The printer was unable to connect to the server. Check your internet connection and try again."
I have run through the suggested solutions under "A Network Connected Printer Cannot Access Print Apps, Web Services, or ePrint" in the customer care help centre which didn't work, although when I tried to enter the IP address under IPv4 into the browser address bar it timed out. I tried the HP Print and Scan Doctor, but it returns a result that suggests everything is fine.
I turned off the firewall and tried again with no luck.
I really am at a loss now. Diagnostics say it should work, but it doesn't. Help!

Disable Bitdefender altogeher and try again.
Also, see this: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02251103
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Oki c9800PS printer and Snow Leopard problems printing

I have an OKI c9800PS printer and I must get it working urgently. Was working fine before installing Snow Leopard 10.6. Neither Apple nor OKI have been able to help so far. Does anyone have a solution? I keep getting an error message that says 'software was not installed correctly. Uninstall and reinstall.' I have done this more than six times so far.

After reading another post I tried the same suggestion but changing the name for my own printer and it works with Snow Leopard. (The original post of this solution is at
http://discussions.apple.com/thread.jspa?threadID=2141179&tstart=0 - Matt's answer)
SOLUTION:
The Oki installer has set permissions incorrectly.
Open the Terminal application (/Applications/Utilities).
Copy and paste the following command into a Terminal window:
sudo chown -R root:admin /Library/Printers/Oki/
Then hit the Return or Enter key. Enter your administrator's password at the prompt.
NOTE: Make sure the printer name, in my case 'Oki', is exactly the same spelling and case. When I put in OKI it didn't work. I had to put in 'Oki' as in my Printers folder.

Printing and scanning size problems (half size)

Hello,
I am having an issue with my Pixma MP170. When printing multiple pages or scanning a paper document, the size come out really small all of a sudden and two pages will be together in one print or scan. I looked for updated drivers but that doesn't look to be the issue and the problem pesists.
I tried to reset the printer to default but nothing.
Not sure how to proceed.
Thanks for any suggestion.

I have had something very like your problem.
Mine is printing quarter size in landscape and is also not scanning or doing copies at the moment..
I can find no way of setting it and it ignores all settings sent from the computer.
It printed one test page correctly and once I tried printing a small text file it came out small and in landscape and now even the test page is also small and also in landscape.
I am tempted to look inside for an engineering jumper or backup battery.
Mine is an MP270.

Canon MP510 All in one printer and Snow Leopard problem...

Hiya,
After looking at almost all the chat out there nothing has worked.
I have deleted the MP510 printer from my system prefs and ever since then I get the message "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 155.0.0". I cannot add the printer back into the list as it simply does not exist. Even with a new USB cable!
I have installed all the latest Canon software and upgrades: Easy-PhotoPrint EX_321; MP Navigator 304; PrinterDriverMP510102600 & ScanGear MP510 12131 to no avail, even after multiple restarts.
Can anyone help this newbie connect to the Canon printer please?

Hello and welcome to Apple Discussions.
When you select to add the printer, if it does not appear in the Default view of the Add Printer browser then there could be a problem with the MP510, especially since you have already tried a new USB cable.
Some additional things that you can try
- turning the MP510 off for several seconds and then back on again
- trying a different USB port on the Mac
- resetting the printing system (described below) and trying to add the MP510 again
- with the MP510 connected to the USB port, opening System Profiler and checking the Hardware > USB section
If none of the above helps then please reply...
Pahu
*How to Reset the Printing System*
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse (or right click if supported).
4. Click "Reset printing system ..."
5. Restart your Mac
This will remove your print queues but not your printer drivers. So you will only need to add your printer queues again.

Unable to change billing info and sign-in problem

i already have an apple account but now that i'm try to signin it asks me about review and billing info when i already had changed it to none and now m not able to sign in again and have a look about my previous account settings need help "APPLE"

I found out what's causing the problem and how to work around it. Please see my other post here:
http://discussions.apple.com/message.jspa?messageID=10081689#10081689
-dZ.

I am trying to configure an iPad to print via Airprint to a HP Laserjet Pro CP1225mw printer and are having problems

Currently I am able to print to the printer via Airprint but because the iPad has a priority of Wi-Fi over 3G, when I want to browse the Internet at the same time via the iPad's 3G connection it will not which makes it hard to print pages from websites. I have the option of adding the printer to the internal wireless network for the organization but I am trying to avoid it as iOS-based devices get constantly prompted for username and password when trying to authenticate HTTPS connections and this may prove an irritation for the user that is going to get this printer. Also I want to restrict who can access this printer as it is mean for use for one specific person in the organization.

Some printers support adhoc networks. This would keep it off your corporate net. Of course, I haven't tried this.
For example HP D110.
HP D110 Info Page
Buy another box
I don't know if this will help you or not but could be worth looking into.
"The xPrintServer-Network Edition is a 'plug-and-print' hardware print server for printing from Apple iOS devices running iOS version 4.2 or higher. The device is roughly the size of an iPhone and uses the iOS native print menu. It requires no additional applications, software downloads, or printer driver installations and automatically discovers available networked printers supporting JetDirect / AppSocket, LPD and IPP protocols."
http://www.smallnetbuilder.com/cloud/cloud-devices/497-lantronix-shipping-airpri nt-server

Trouble Printing or Scanning? Try the HP Print and Scan Doctor

Are you having trouble when you try to print or scan with your Deskjet, Officejet, or Photosmart printer or All-in-One?
Does your print job get “stuck” and never come out of your printer?
Are you getting an error message when you try to scan?
HP suggests that you download and run the HP Print and Scan Doctor. While not all types of printing and scanning communication problems are addressed with this software utility, many common problems are resolved. This utility can be used to troubleshoot and in some cases directly fix common connectivity problems experienced with many of HP’s desktop printers and all-in-one devices when used on Windows XP, Vista, Win 7, and Win 8 systems (administrator privileges are necessary in order to run the utility).
If the HP Print and Scan Doctor detects missing or incompatible software parts, the utility will offer to uninstall the current parts so that a subsequent reinstall process will go smoothly. The uninstall / reinstall process usually resolves printing and scanning connectivity issues with a minimum of further fuss.
Get it here: HP Print and Scan Doctor
Please Give HP Your Feedback! If you use the HP Print and Scan Doctor, HP would like to hear from you afterward – there’s a survey link built right into utility and it only takes a minute or two. Your ideas on how to improve the Print and Scan Doctor help HP design new features and enhancements for all of our customers. Thanks for taking the time to respond.
Do you have a networked printer?
If your printer is network connected rather than connected via USB, you may be experiencing network related connectivity issues. Any network connectivity issues must be addressed first. The HP Print and Scan Doctor will also check for and help you resolve network issues that previously required a separate utility (the HP Network Diagnostic Utility). With the HP Print and Scan Doctor this is no longer necessary! HP has combined all features of the Print Diagnostic, Scan Diagnostic, and Network Diagnostic utilities into our next generation utility!
The HP Print and Scan Doctor runs on Windows XP, Vista, Win 7, and Win 8. You will need administrator privileges in order to run the utility.
Additional information on using HP Diagnostic Utilities can be found here:
www.hp.com/go/tools
Hope you find this useful!
Kent G.
I work for Hewlett-Packard

Hope this helps.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Problems with filling out/going back and editing filled out information and signing forms

Users cannot fully fill out, edit and save forms--
the forms were set up in InDesign CS6, then edited in Adobe Acrobat Pro 9 for all the form info and after that was set up the forms were saved as extended pdfs to allow adobe reader users to fill them out and sign.
The users are having all kinds of issues with the forms and its been difficult to pin point the exact cause.
Here are 2 errors:
This document enabled extended features in Adobe reader. This document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document.
The security settings on this document prevent adding text and/or placing a signature on it from Adobe Reader. To fill out and sign this document you need to print it out.
---I've checked the security on the form and there is no security not allowing them to fill it out and I believe that originally they were able to but the form was saved and then they went back and were unable to edit it. I need to know if its something I need to do on my end or an instruction I need to give to them--steps to filling out and saving programs vesions to use etc..
sorry for some of the holes in the info. the form was created for a client and they sent it out to their employees so I do not have direct contact with the people having the issues just two screenshots, and I have not been able to find an answer that works--this is what I thought would help but it didnt:
It should solve the signature/adding text issue—From : http://forums.adobe.com/thread/987256
Your user should go to Extended pane in Reader to apply a digital signature to the Reader extended PDF.
The user is probably trying to use the Sign pane in Reader which has some options disabled according to the document permissions. The new Sign pane in Reader is an integration with Adobe EchoSign service in the sense that it enables an end user to fill-up documents, electronically sign and then send a PDF document, without having the need to print them. The Sign pane provides two options to the user:
1 - Fill and Sign: Here the user can place text using 'Add Text'. Users can add arbitrary text to a PDF, eg. in documents where Reader cannot interact with the document even though the document looks like a form, in forms where user cannot save the filled-up form. In such cases the only option a user has is to print the form, fill it and then fax or fedex the filled up document to the author or scan it and send it electronically. Using the Sign pane in Reader, a user can add text and also electronically sign the document (this is not the same as digital signature) using an image of their signature. He can create a 'signature' from a scanned paper which has user's handwritten signature and place it on the PDF.
2 - Send for Signature: Here the user is sent to EchoSign for collecting signatures from others.

You will get that first message when the document has been changed in a way that invalidates the internal digital signature that's applied when a document is Reader-enabled. Certain changes are allowed (e.g., filling fields, commenting, signing) and will not invalidate the signature, but others are not. The exact cause of the change is often hard to track down, but it can be due to font problems, some type of file corruption, or something that Acrobat/Reader attempts to correct when the file is opened/saved. You will also get the message if the users system time is not correct and is currently set to some time before the document was Reader-enabled. It seems best to use the most recent version of Acrobat to enabled the documents and recent versions of Reader to work with them.
It problem is probably not related to the user using anything in the Sign pane.

Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300

Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300 but will not print to them wanting an autenication

How is the C6200 connected to the iMac, is it via USB or Wi-Fi? If it's via Wi-Fi please make sure it's connected to the router using the printer's Network Wizard. Then click System Preferences - Print & Scan and assuming the iMac is on the same network as the printer, if it is the printer should be seen. If it's not then click the + sign and add the printer. Apple provides instructions in Printing Overview OS X Lion

Help needed, M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account.

Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.

Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html

HT4356 My iPad does not find the printer. I have tried the HP app and it works, but in any other app the printer is not seen. How do I get this printer visible to the iPad. All my other network computers find and print with out a problem.

My iPad does not find the printer. I have tried the HP app and it works, but in any other app the printer is not seen. How do I get this printer visible to the iPad. All my other network computers find and print with out a problem.

hi
could you tell us what the other app is please

Problem with printer and laptop wireless connectio...

Hi In the last 2 months we have found that the only way we can get the wireless printer and the laptop to connect to the wireless hub is by switching off the hub and restarting it. The printer will then print and the laptop connect to the internet but once either is switched off again the only way we can get the hub to 'talk' to them is by switching off the hub. I have been in touch with BT advisors this morning but not really got anywhere. The chap was going to change the BT frequency but we have a Hub 3 so I don't think this is relevant. Apparently we have got a good broadband speed. I am not technical in any way but logic dictates it must be a hub problem. Has anyone had similar problems - or any ideas. The main tower PC has not had problems so far but we have noticed that short videos have been so slow that at times they freeze. Again this is very recent. Many thanks.

Hi Bob - not sure where Neener went nor if his issue was sorted out, but I'm stuck in the same place. The manual for the printer tells me to select a WLAN network and put the printer in SES/WPS/AAOS mode - which I did. Then it, in theory, went looking wirelessly for my Airporter Extreme. It thought for 3 minutes and then came back with "No Access Point". The AE is working fine, but the printer can't find it.
And another weird issue is that when I installed the drivers from the CD that came with the printer, it doesn't show up anywhere on my computer - nor does it show up as an option to add the printer. It's just non-existent.
Here are the details....
Printer: Brother HL-3070cl
MacbookPro: 10.6.7
Router: Airport Extreme
Wireless mode: Create a wireless network
Wireless security: WPA2 Personal (is that ok even if this is for a business?)
Connect using: ethernet
Configure IPv4: Using DHCP
Any help you can offer me would be SO appreciated. I'm pulling my hair out and have been trying to figure this out for nearly 2 hours now!!
THanks,
K

Printing and signing in problems

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