Printing from Crystal Reports Viewer

I have an issue with a customer demanding to print Post Script from Crystal Report Viewer. When we print using the PS driver we get the form, but the data is blank. If we use PCL the report prints fine. Is there any recommendations for using PCL or PS. Customer says that Crystal reports are Post Script driven and the PS driver should work. Any help with this would be appreciated.

Thank you Mariellen for posting the solution.
Also note that we have only tested the Zebra Printer with the Zebra Print Drivers. I worked with their developers and they said all drivers use the same under laying code so they should all work.
The other requirement is you must define your paper size in the driver config tool for each size you are going to use, have a separate Printer defined on your PC.
Thank you
Don

Similar Messages

How to print directly to Printer from Crystal Report Viewer ?

Hi All,
We are integrating our Java Web Application with Crystal report XI, currently using JRC and export to PDF for user to preview and print to local printer.
Now there is new requirement :
Some clients is using thin client terminal (no harddisk, only has OS +Browser in ROM), so I cannot install Acrobat Reader for them to preview&print the report.
So I am looking at Crystal Report Viewer, the question is : Can I print from Crystal Report Viewer directly to local printer without first converting it to PDF (because I can't have acrobat reader installed) ??
Thank you very much,
Krist
Indonesia

Hi,
It can't be achieved through XI.
JRCXI R2 SDK offers the ability to print the report server side
using the PrintOutputController using printReport(PrintReportOptions printReportOptions) method.
Here is the code(for XIR2):
import="com.crystaldecisions.reports.sdk.*"
import="com.crystaldecisions.sdk.occa.report.lib.*"
import="com.crystaldecisions.sdk.occa.report.document.*"
try {
final String REPORT_NAME = "Inventory.rpt";
ReportClientDocument reportClientDoc = new ReportClientDocument();
reportClientDoc.open(REPORT_NAME, 0);
//Create and set print options.
PrintReportOptions printOptions = new PrintReportOptions();
//Note: Printer with the 'printer name' below must already be configured.
printOptions.setPrinterName("
10.10.45.220
BOBJ 2C");
printOptions.setJobTitle("Sample Print Job from JRC.");
printOptions.setPrinterDuplex(PrinterDuplex.horizontal);
printOptions.setPaperSource(PaperSource.auto);
printOptions.setPaperSize(PaperSize.paperLetter);
printOptions.setNumberOfCopies(1);
printOptions.setCollated(false);
PrintReportOptions.PageRange printPageRange = new PrintReportOptions.PageRange(1,1);
printOptions.addPrinterPageRange(printPageRange);
//NOTE: If parameters or database login credentials are required, they need to be set before.
//calling the printReport() method of the PrintOutputController.
reportClientDoc.getPrintOutputController().printReport(printOptions);
reportClientDoc.close();
out.println("Successfully sent report to the printer.");
catch(ReportSDKException ex) {
out.println(ex);
Please revert in case you have any query.
Thanks,
Neeraj

Error With Export/Print from Crystal Report Viewer

Hello there,
I've searched through the web and SAP discussion boards with not much luck with this issue.
After working through this for some days now I've decided to look here for help.
Environment:
I have created a web Crystal Report viewer application(Developed with SBOP BI Platform 4.0 SP06 .NET SDK Runtime) that communicates with a managed Cyrstal Server 2011 SP4 (Product 14.0)
I am able to connect and authenticate with the server, retrieve a token for communication and display reports in the Crystal report Viewer successfully.
Problem:
When I attempt to export, I receive the prompt to select format and pages.
When I click export after selections most times I receive an error with the text
Unable to cast COM object of type 'System.__ComObject' to interface type 'CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{74EEBC42-6C5D-11D3-9172-00902741EE7C}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
Other times the page simply refreshes on export.
When I click to print, no print dialog is displayed the page always refreshes and no error is displayed.
No Print or Export document is ever created.
As many print/export issues seems to be related, I'm guessing this two issues are as well.
Notes:
I am utilizing the ReportClientDocument model
I am storing this in session to use as the crystal report viewer report source on postbacks
I am assigning a subset of export formats to the crystal report viewer
I am setting particular parameters as well on the report source
At this point I would appreciate every assistance I may receive on this issue
Thanks in advance,
Below is the pertinent code
Code:
<aspx>
   <CR:CrystalReportViewer ID="CrystalReportViewer1" runat="server"
   AutoDataBind="true" EnableDatabaseLogonPrompt="False"
   BestFitPage="False" ReuseParameterValuesOnRefresh="True"
CssClass="reportFrame" Height="1000px" Width="1100px" EnableDrillDown="False"
ToolPanelView="None" PrintMode="Pdf"/>
<Codebehind>
using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using CrystalDecisions.Enterprise;
using CrystalDecisions.ReportAppServer.ClientDoc;
using CrystalDecisions.ReportAppServer.CommonObjectModel;
using CrystalDecisions.ReportAppServer.Controllers;
using CrystalDecisions.ReportAppServer.DataDefModel;
using CrystalDecisions.ReportAppServer.ReportDefModel;
using CrystalDecisions.Shared;
namespace ClassicInternalReportPage
    public partial class Reports : System.Web.UI.Page
        protected override void OnInit(EventArgs e)
            base.OnInit(e);
            if (!String.IsNullOrEmpty(Convert.ToString(Session["LogonToken"])) && !IsPostBack)
                SessionMgr sessionMgr = new SessionMgr();
                EnterpriseSession enterpriseSession = sessionMgr.LogonWithToken(Session["LogonToken"].ToString());
                EnterpriseService reportService = enterpriseSession.GetService("RASReportFactory");
                InfoStore infoStore = new InfoStore(enterpriseSession.GetService("InfoStore"));
                if (reportService != null)
                    string queryString = String.Format("Select SI_ID, SI_NAME, SI_PARENTID From CI_INFOOBJECTS "
                       + "Where SI_PROGID='CrystalEnterprise.Report' "
                       + "And SI_ID = {0} "
                       + "And SI_INSTANCE = 0", Request.QueryString["rId"]);
                    InfoObjects infoObjects = infoStore.Query(queryString);
                    ReportAppFactory reportFactory = (ReportAppFactory)reportService.Interface;
                    if (infoObjects != null && infoObjects.Count > 0)
                        ISCDReportClientDocument reportSource = reportFactory.OpenDocument(infoObjects[1].ID, 0);
                        Session["ReportClDocument"] = AssignReportParameters(reportSource) ? reportSource : null;
                        CrystalReportViewer1.ReportSource = Session["ReportClDocument"];
                        CrystalReportViewer1.DataBind();
            //Viewer options
            // Don't enable prompting for Live and Custom
            CrystalReportViewer1.EnableParameterPrompt = !(Request.QueryString["t"] == "1" || Request.QueryString["t"] == "4");
            CrystalReportViewer1.HasToggleParameterPanelButton = CrystalReportViewer1.EnableParameterPrompt;
            CrystalReportViewer1.AllowedExportFormats = (int)(ViewerExportFormats.PdfFormat | ViewerExportFormats.ExcelFormat | ViewerExportFormats.XLSXFormat | ViewerExportFormats.CsvFormat);
        protected void Page_Load(object sender, EventArgs e)
            if (IsPostBack && CrystalReportViewer1.ReportSource == null)
                CrystalReportViewer1.ReportSource = Session["ReportClDocument"];
                CrystalReportViewer1.DataBind();
        private bool AssignReportParameters(ISCDReportClientDocument reportSource)
            bool success = true;
            if (Request.QueryString["t"] == "1" || Request.QueryString["t"] == "2" || Request.QueryString["t"] == "4" )
                reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "STORE", Session["storeParam"]);
                if (Request.QueryString["t"] == "2")
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "FromDate", Request.QueryString["fromdate"]);
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "ToDate", Request.QueryString["todate"]);
            else if (Request.QueryString["t"] == "3")
                reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "SKU", Request.QueryString["sku"]);
            else
                //Unknown report type alert
                success = false;
            return success;

Thanks Don for your response,
I'm new to the SCN spaces and my content has been moved a couple of times already.
In response to your questions
The runtime is installed on the web application server, if by that you mean the machine hosting the created .NET SDK application.
My question was whether it was also required on the Crystal Server 2011 (I.E. the main enterprise server with CMS and Report management and I guess RAS and all that). I figured this would remain untouched and queries would simply be made against it to retrieve/view reports e.t.c
If install of the SDK on Crystal Server 2011 is indeed required should I expect any interruption to any of the core services after a restart. I.E. I'm hoping that none of the SDK objects would interfere with the existing server objects (in SAP Business Objects)Reason I ask is I note that much of the SDK install directories are similar to the existing Crystal Enterprise Server 2011 (Product 14.0.0)
Is this temp folder to be manually created/configured or is it created by the application automatically to perform tasks. Or are you referring to the default C:\Windows\Temp directory and so saying that the application would try to use this for print and export tasks?Once I'm sure which I'd give the app pool user permission
Printing is to be client side but I figured by default (with the Crystal Report Viewer) it would simply pool and print from the user's printer. This is how it works with the previously used URL reporting approach (viewrpt.cwr). Therefore a user can print the document from wherever they are with their own printer.We don't intend on printing from the server machine, but are you suggesting that a printer must be installed on server (which one web or enterprise server) for any client side printing to work.
App pool is running in 32 bit mode
Initially didn't get anything useful from fiddler but I'd try and look closer on your suggestion.
It's also possible that some of my questions are a misunderstanding of APP vs RAS vs WEB, so please feel free to clarify. Currently I see the Web server as simply the created .NET SDK Application and RAS (Crystal Server 2011 e.t.c) as the existing fully established Application server which I simply pool for information.
Thank you for your patience and advice,

Printing from Crystal Report Viewer in Powerbuilder

I have a Crystal Report Viewer Control placed on a Powerbuilder window. I have my own Print button placed on the window. The code I have in the clicked event of this button is as follows
g_ole_crx_report.PrintOut(True,1,False)
This code displays a Print dialog box where I can select the printer.
I want to implement a functionality which checks whether the printing was successful . If it was successful I want to update a table in the DB else do not update.If I click Cancel on the Print dialog the DB table should not be updated.
Is it possible to implement such functionality?
I am using CR XI RDC with Powerbuilder 9.0.
Thanks,

Only option I can think of, is to create your own printer dialog and capture the cancel print event there.
You will not be able to get at the print cancel event of the printer dialog displayed by the CR viewer print button.
Ludek

Error in Preview and Print in Crystal Report Viewer 2.0.0.7 in Workstation

Hi Guys,
I am encountering a problem when clicking preview and print in Crystal Report Viewer 2.0.0.7. It returns an error
Unhandled exception has occurred in your application. If you click Continue the application will ignore and attempt to continue. If you click quit, the application will close immediately. Load report failed.
I already install the runtime crruntime_120_mlb, . net framework 3.5 sp1 and the add-on itself. The viewer is working properly in SAP Server. My version of SAP is SBO 2007 A SP00 PL10.
Regards,
Michael

here's the detailed error
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
Exception Text
CrystalDecisions.Shared.CrystalReportsException Load report failed. --- System.Runtime.InteropServices.COMException (0x80004005) The device is not ready.
   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
   at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
   at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Loaded Assemblies
mscorlib
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3620 (GDR.050727-3600)
    CodeBase fileCWINDOWSMicrosoft.NETFrameworkv2.0.50727mscorlib.dll
SAP_CR
    Assembly Version 2.0.0.7
    Win32 Version 2.0.0.7
    CodeBase fileCProgram%20FilesSAPSAP%20Business%20OneAddOnsSAP_CRSAP_CR.exe
Interop.SAPbouiCOM
    Assembly Version 8.0.0.0
    Win32 Version 8.0.0.0
    CodeBase fileCProgram%20FilesSAPSAP%20Business%20OneAddOnsSAP_CRInterop.SAPbouiCOM.DLL
System.Windows.Forms
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Windows.Forms2.0.0.0__b77a5c561934e089System.Windows.Forms.dll
System
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3614 (GDR.050727-3600)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem2.0.0.0__b77a5c561934e089System.dll
System.Drawing
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Drawing2.0.0.0__b03f5f7f11d50a3aSystem.Drawing.dll
CustomMarshalers
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32CustomMarshalers2.0.0.0__b03f5f7f11d50a3aCustomMarshalers.dll
Interop.CR_Crypto
    Assembly Version 6.0.0.0
    Win32 Version 6.0.0.0
    CodeBase fileCProgram%20FilesSAPSAP%20Business%20OneAddOnsSAP_CRInterop.CR_Crypto.DLL
System.Data
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32System.Data2.0.0.0__b77a5c561934e089System.Data.dll
System.Configuration
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Configuration2.0.0.0__b03f5f7f11d50a3aSystem.Configuration.dll
System.Xml
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3082 (QFE.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Xml2.0.0.0__b77a5c561934e089System.Xml.dll
System.Transactions
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32System.Transactions2.0.0.0__b77a5c561934e089System.Transactions.dll
System.EnterpriseServices
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32System.EnterpriseServices2.0.0.0__b03f5f7f11d50a3aSystem.EnterpriseServices.dll
CrystalDecisions.Windows.Forms
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.Windows.Forms12.0.2000.0__692fbea5521e1304CrystalDecisions.Windows.Forms.dll
CrystalDecisions.Shared
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.Shared12.0.2000.0__692fbea5521e1304CrystalDecisions.Shared.dll
CrystalDecisions.ReportSource
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.ReportSource12.0.2000.0__692fbea5521e1304CrystalDecisions.ReportSource.dll
CrystalDecisions.CrystalReports.Engine
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.CrystalReports.Engine12.0.2000.0__692fbea5521e1304CrystalDecisions.CrystalReports.Engine.dll
System.Web
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3618 (GDR.050727-3600)
    CodeBase fileCWINDOWSassemblyGAC_32System.Web2.0.0.0__b03f5f7f11d50a3aSystem.Web.dll
CrystalDecisions.ReportAppServer.CommLayer
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.CommLayer12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.CommLayer.dll
CrystalDecisions.ReportAppServer.ClientDoc
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.ClientDoc12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.ClientDoc.dll
CrystalDecisions.ReportAppServer.DataSetConversion
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.ReportAppServer.DataSetConversion12.0.2000.0__692fbea5521e1304CrystalDecisions.ReportAppServer.DataSetConversion.dll
CrystalDecisions.ReportAppServer.DataDefModel
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.DataDefModel12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.DataDefModel.dll
CrystalDecisions.ReportAppServer.Controllers
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.Controllers12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.Controllers.dll
CrystalDecisions.ReportAppServer.CubeDefModel
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.CubeDefModel12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.CubeDefModel.dll
CrystalDecisions.ReportAppServer.ReportDefModel
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.ReportDefModel12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.ReportDefModel.dll
BusinessObjects.Licensing.KeycodeDecoder
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.0.840
    CodeBase fileCWINDOWSassemblyGACBusinessObjects.Licensing.KeycodeDecoder12.0.1100.0__692fbea5521e1304BusinessObjects.Licensing.KeycodeDecoder.dll
JIT Debugging
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example
configuration
    system.windows.forms jitDebugging=true
configuration
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Can't Print Landscape from Crystal Reports Viewer XI

Post Author: conrad
CA Forum: General
Product: Crystal Reports Viewer XI, version 12.0.0.r130_v20070725 and
Crystal Reports XI, version 11.0.0.1282
Patches Applied: none
Operating System(s): XP Pro SP2
Database(s):
Error Messages: noneSteps to Reproduce:
Download and install Crystal Reports Viewer XI
Open a Crystal Report that prints landscape.
Save report with data.
Open that report with Crystal Reports Viewer XI. Report will display landscape.
Click Print..OK
Viewer will attempt to scale output to fit on portrait paper, with varying degrees of success.
Checking the properties of the report from Viewer (File...Report Properties...) shows a "Page Orientation" of "Landscape" and a message "Page Orientation and size defined by the application (no page information set by report author)."
Any ideas on how to get the report to print landscape? It prints that way from Crystal Reports XI.

Hello Glenda,
as you refer to the legacy technology I recommend to post this query to the [Legacy Application Development SDKs|SAP Crystal Reports - Legacy SDKs; forum.
This forum is dedicated to topics related to legacy SDKs, including the Report Designer Component (RDC), OCX, VCL, and Crystal Reports Print Engine (CRPE).
It is monitored by qualified technicians and you will get a faster response there.
Also, all Legacy Application Development SDKs queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

Cannot Send Email from Crystal Reports Viewer; MAPI:Overflow

I am trying to send a report via email with crystal reports, but i get the following error message:
"The following unexpected error occured while trying to send the report to MAPI: Overflow."
I am using Outlook 2010, Win 7 x64 bit.
Does anyone have any ideas or thoughts?

Yes, it is a 3rd party app that opens Crystal Reports Viewer. Attached are the screen shots I get when try to send the report as an email.
-Dan

Cannot export crystal report in excel format from crystal report viewer

This problem occurs on only one workstation.
Open Advanced Reports > Enter workorder # > Click on 'workorder work(uninvoiced)' > Work order opens.
Click on icon "Export report"
Save as type: change to .xls
Error: Crystal Report Windows Forms Viewer. Error in file
SAP.......rpt:
Error detected by export DLL:
Export failed.

Try adding c:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to your windows enviroment variable PATH then restart.

Printing from Crystal Reports

I now have the crystal report running successfully on the windows 7 machine. It come up on the screen OK, but when I try to print the report it does not show any printers available to print to. Hopefully this would be a simple fix
Running windows 7 Home premium with 64 bit.
Microsoft Visual Studio 2005
Development machine is running windows xp pro.
Jerry

Hi,
Please go through [this|VS2005 Crystal Report Print Report Button is not working on Windows 7 x64; thread.
Regards,
Priyanka
Edited by: priyanka12 on Aug 26, 2010 12:55 AM

Get entire record from Crystal report viewer

Hi,
I'm using Crystal 2008 .Net components to view reports from within an application.
I would like to write a custom drill down event so that users can link back from a record on the report they are previewing to somewhere else in the application. In order to do this I need access to the whole record's data for the object that they clicked on.
It's not really much good if I just have the value, name and table of the field they clicked on, since it is probably not a unique value within that table, and therefore I couldn't drill back to the specific record they selected. Also, if it's not a database field in the first place then I have no way of going anywhere. But if I can get the whole record they are on then I'll already know which primary key field I want, and I could then get the appropriate value from the record.
Is this possible?
Richard

You can get at specific objects using events, but not a whole record.
Can't think of any way of doign this at all...
Ludek

Printing Error Crystal Report 9

When printing from Crystal report 9 packing slips where the description is 100 characters
Will get a error message that says "failed to open a row set.file PrintPick List.rpt" which hangs up
printing all other packing slips. Is there a way to prevent this?

Looks like you are using a 3rd party application(?). If that is the case, you will have to get your answer from the creators of the application.
Ludek

Why is Crystal Report Viewer in BO XI 3.1 not printing correctly?

I have a W2 report that prints consistently directly from Crystal 2008 but when the report is imported into BO XI 3.1, the Crystal Report Viewer doesn't consistently print the report layout correcty (shifting data down by a line or so on the W2 form). Any thoughts?

I'm inclined to agree with Ted as you logging into Crystal Reports designer, and the user that the Business Objects Enterprise services are running under are likely different users and are trying to use different printer drivers.
Since this is happening in Infoview, it would be best to ask the enterprise section of the forums and not the sdk forums.

Crystal Report viewing and Printing Issue

Hi Experts
I use crystal Reports for PO,AR Invoice,Delivery and many other documents.It takes more than 5 mins to view layout from crystal report and print sequence printing takes more than 10mins.Please Help me to rectify this issue..
Regards
Naresh Kumar

Hi Naresh,
What is your SAP version and Patch Level ?
I believe in new version this issue has been addressed by SAP. Also note SAP B1 8.81 PL 07 has some issues in crystal Report, it asks for SQL user id and password, SAP is aware of this issue. So if you plan upgrade to latest PL then ensure that Crystal report issue is resolved, otherwise you will be in trouble.
BR
Samir Gandhi

Export from Crystal Reports 2008 viewer fails if run on separate thread

I have a windows desktop application written in Visual Basic using Visual Studio 2008. I have installed and am trying Crystal Reports 2008 to run a report. Everything seems to work well except that when I preview a report (using the viewer control) and click the export button found in the upper left corner of that control, I get the following message:
Error 5: Current thread must be set to single thread apartment (STA) mode before OLE calls can be made. Ensure that your Main function has STAThreadAttribute marked on it. This exception is only raised if a debugger is attached to the process.
I am a little confused on what to do exactly. Is the problem because I am running in the Visual Studio 2008 IDE? It says this exception is only raise if a debugger is attached to the process. No, I tried running it outside the IDE. The exception wasn't generated but the application hung when the button was clicked.
It says the current thread must be set to single thread apartment (STA) mode. If the report is run on its own thread, is the "current" thread the thread the report is running on or is the main application's UI thread? I don't think I want to set my main application to single thread apartment mode because it is a multi-threaded application (although I really don't know for sure because I am new to multi-threaded programming).
My objective is to allow reports to run asynchronously so that the user can do other things while it is being generated. Here is the code I use to do this:
    ' Previews the report using a new thread (asynchronously)
    Public Sub PreviewReportAsynch(ByVal sourceDatabase As clsMainApplicationDatabase)
        Dim backgroundProcess As System.ComponentModel.BackgroundWorker
        ' Start a new thread to run this report.
        backgroundProcess = New System.ComponentModel.BackgroundWorker
        Using (backgroundProcess)
            ' Wire the function we want to run to the 'do work' event.
            AddHandler backgroundProcess.DoWork, AddressOf PreviewReportAsynch_Start
            ' Kick off the report asynchronously and return control to the calling process
            backgroundProcess.RunWorkerAsync(sourceDatabase)
        End Using
    End Sub
    Private Sub PreviewReportAsynch_Start(ByVal sender As Object, ByVal e As System.ComponentModel.DoWorkEventArgs)
        ' The source database needed to call preview report was passed as the only argument
        Call PreviewReport(CType(e.Argument, clsMainApplicationDatabase))
    End Sub
    ' Previews the report. From the preview window, the user can print it.
    Public Function PreviewReport(ByVal sourceDatabase As clsMainApplicationDatabase) As FunctionEndedResult
        Dim errorBoxTitle As String
        Dim frmPreview As frmReportPreview
        ' Setup error handling
        errorBoxTitle = "Preview " & Name & " Report"
        PreviewReport = FunctionEndedResult.FAILURE
        On Error GoTo PreviewError
        ' Set up the crxReport object
        If InitializeReportProcess(sourceDatabase) <> FunctionEndedResult.SUCCESS Then
            GoTo PreviewExit
        End If
        ' Use the preview form to preview the report
        frmPreview = New frmReportPreview
        frmPreview.Report = crxReport
        frmPreview.ShowDialog()
        ' Save any settings that should persist from one run to the next
        Call SavePersistentSettings()
        ' If we got this far everything is OK.
        PreviewReport = FunctionEndedResult.SUCCESS
PreviewExit:
        ' Do any cleanup work
        Call CleanupReportProcess(sourceDatabase)
        Exit Function
PreviewError:
        ' Report error then exit gracefully
        ErrorBox(errorBoxTitle)
        Resume PreviewExit
    End Function
The variable crxReport is of type ReportDocument and the windows form called 'frmPreview' has only 1 control, the crystal reports viewer.
The print button on the viewer works fine. Just the export button is failing. Any ideas?

Hi Trevor.
Thank you for the reply. The report document is create on the main UI thread of my application. The preview form is created and destroyed on the separate thread. For reasons I won't get into, restructuring the code to move all the initialization stuff inside the preview form is not an option (OK, if you a really curious, I don't always preview a report, sometimes I print and/or export it directly which means the preview form isn't used).
What I learned through some other research is that there are some things (like COM calls and evidently some OLE automation stuff) that cannot be run on a thread that uses the MTA threading model.   The export button probably uses some of this technology, thus the message stating that an STA threading model is required. I restructured the code as follows to accomodate this requirement. Here is a sample:
' Previews the report using a new thread (asynchronously)
    Public Sub PreviewReportAsynch(ByVal sourceDatabase As clsMainApplicationDatabase)
        Dim staThread As System.Threading.Thread
        ' Start the preview report function on a new thread
        staThread = New System.Threading.Thread(AddressOf PreviewReportAsynchStep1)
        staThread.SetApartmentState(System.Threading.ApartmentState.MTA)
        staThread.Start(sourceDatabase)
    End Sub
    Private Sub PreviewReportAsynchStep1(ByVal sourceDatabase As Object)
        Dim staThread As System.Threading.Thread
        ' Initialize report preview. This includes staging any data and configuring the
        ' crystal report document object for use by the crystal report viewer control.
        If InitializeReportProcess(DirectCast(sourceDatabase, clsMainApplicationDatabase)) = FunctionEndedResult.SUCCESS Then
            ' Show the report to the user. This must be done on an STA thread so we will
            ' start another of that type. See description of PreviewReportAsynchStep2()
            staThread = New System.Threading.Thread(AddressOf PreviewReportAsynchStep2)
            staThread.SetApartmentState(System.Threading.ApartmentState.STA)
            staThread.Start(mcrxReport)
            ' Wait for step 2 to finish. This blocks the current thread, but this thread
            ' isn't the main UI thread and this thread has no UI anymore (the progress
            ' form was closed) so it won't matter that is it blocked.
            staThread.Join()
            ' Save any settings that should persist from one successful run to the next
            Call SavePersistentSettings()
        End If
        ' Release the crystal report
        Call CleanupReportProcess(DirectCast(sourceDatabase, clsMainApplicationDatabase))
    End Sub
    ' The preview form must be launched on a thread that use the single-threaded apartment (STA) model.
    ' Threads use the multi-threaded apartment (MTA) model by default. This is necessary to make the
    ' export and print buttons on the preview form work. They do not work when running on a
    ' thread using MTA.
    Public Sub PreviewReportAsynchStep2(ByVal crxInitializedReport As Object)
        Dim frmPreview As frmReportPreview
        ' Use the preview form to preview the report. The preview form contains the crystal reports viewer control.
        frmPreview = New frmReportPreview
        frmPreview.Report = DirectCast(crxInitializedReport, ReportDocument)
        frmPreview.ShowDialog()
    End Sub
Thanks for your help!
Andy

BO XI R2 - "Blank "Crystal Reports Viewer" window - attempt to print report

My company recently set up a Business Object Enterprise XI Release 2 server. On the server are a number of crystal reports that are run interactively by users, through the user console. The expectation is that the user will log on to the BI server, click on the report title, enter the parameters, see a preview of the report in the Crystal Report Viewer, then click the print icon on the Crystal Report Viewer toolbar.
Our corporate standard is current Windows XP SP3, with Internet Explorer 8; By default, users are set up to use the DHTML report viewer. The reports were developed with the Crystal Reports XI R2 report designer, and connect to an Oracle 10g database through Oracle client.
When users attempt to view, then print the reports, the user is able to select the report, enter the parameters, view the report data, and even page through the report preview with no issues. However, when the user attempts to print the report by clicking the print icon on the Crystal Reports Viewer toolbar, a blank "Crystal Reports Viewer" window pops up and remains indefinitely.
The really puzzling thing about this issue is that for about 1/3 of our users, printing will work - a print dialog will appear, allowing the user to select a printer, and when the user clicks OK, the report will print. For the other 2/3 of our users, the blank "Crystal Reports Viewer" window pops up.
I have added the BO XI R2 server's address to trusted sites, adopted the lowest security settings for trusted sites, and enabled all activity I could think of in IE security settings (ActiveX controls-related). I also ran the web site in compatibilitiy mode.
Has anyone on this forum experienced this issue, and does anyone here know how to resolve it?
Thank you,
Bob Gardner

I suspect that this behavior occurs because the client computer is unable to download ActiveX controls.
The report viewer requires the PrintControl.dll to print reports from the client computer. The PrintControl.dll downloads automatically if it has not been previously downloaded on to the client computer, provided that the user that is currently logged on is able to download ActiveX controls.
To enable the download of ActiveX controls on the client computer, perform the following steps:
1) Open your Internet Explorer.
2) From the Tools menu, select Internet Options.
3) In the Security tab, select the web content zone that corresponds to your web application.
4) Click Custom Level.
5) In the Security Settings dialog box, scroll down to find the ActiveX controls and plug-ins section.
6) Select Enable or Prompt for the Download signed ActiveX controls item.
7) The print dialog box will now appear successfully when clicking the print button in the report viewer.
If the above does not help, try to troubleshoot this as follows:
1) click the print button (this will cause a postback to the web page) and then cancel the print dialog. right-click in the web page and select "View Source".
2) Search for the word "printcontrol.cab". This will show you where the application is trying to download the printcontrol from.
Paste the URL into a browser.
3) If you get prompted to "open or save to disk" the url is correct and there is a browser setting or possibly even a system policy preventing the download.
4) If you get a "404 page not found" or a similar error message, investigate the URL.
5) If the issue is on your local web server, see if it is possible to browse to the URL in IIS manager.
- Ludek

Printing from Crystal Reports Viewer

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