Printing issues using OS 10.6

We are having problems with all of our Intel based iMac's running OS 10.6.8.  We have had some problems printing PDF's, indd, tiff, eps, documents while other documents (same type) print just fine. The ones that have a problem printing will print out a single line of rubbish at the top of the paper - as if it is having a driver conflict. But as previously stated, other documents of the same type will print just fine.
This is impacting all of our new and older Intel based iMac's and is not confined to a single printer.  Our color printer is a Ricoh Afico 7200 and the other printer is an HP Laser Jet 5200. Ricoh's website only offers a 10.5 ppd although the OSX installer has a driver for the 7200.  I have tried both the installed dirver as well as installing the 10.5 ppd without any success.  We have also upgraded the firmware on the printer to the last available / newest firmware.
On the HP side we upgraded the firmware today but are still having an issue.  Supposedly we were unable to create and print a PDF to the HP but that worked just fine after the firmware update.  However, the .indd file (same as PDF) would not print correctly to the HP printer.
Has anyone seen/dealt with this type of issue?  It is really causing some problems in our workflow. Our primary applications we are using is Adobe CS3 Desgin Suite.
Thanks,

Yes, you can.
(57000)

Similar Messages

  • Printing issues using acroread on linux vs acroread on hpux

    We have an installation on HPUX 11i of Oracle financial apps.
    The application generates a PDF doc which has to be printed .
    on HPUX we then use acroread to convert the PDF to postscript, and send it out the hp lp utility to a windows print server, then to a Lexmark T632 printer. This process essentially works correctly.
    The same application has been ported to linux, and generates a virtually identical pdf file on linux. Using the same version of acroread on linux we generate postscript output and send through cups using the same process.
    On the linux run, this results in the top line of the page being truncated and the offset of the page being wrong (it shifts left relative to the hpux case)
    Since these are cheques this is a critical error. Using acroread with the shrink option on linux results in the MICR font on the cheque failing tests.
    I've retrieved a ppd file from Lexmark for the t632, and the behaviour continues.
    Further diagnosis included comparing the output postscript files from hpux and linux, and I noted that the postscript file generated on hpux refers to a pdfasc.prc where the postscript file generated on linux does not have this data in it.
    Falling back to cups pdf2ps also results in truncating the top line (cheque number) and the left shift, both with and without the lexmark ppd.
    Acrobat reader version is 5.10 and 5.11 on hpux.
    Can anyone comment on where this pdfasc.prc data are coming from and how can I get it in the linux world?
    *footnote* we have noted that the original document format tool may not be entirely correct as it appears we have no margin definitions in the template. This issue will be fixed but this is now a production system and this set of changes will take time.

    Originally installed on the linux boxes was acrobat 7
    This version resulted in some truly wild print results.
    I am going to retry since the tests under acrobat 7 were conducted by
    different staff.
    My question stands. Where does the reference to pdfsasc.prc come from on hpux?
    If I take the postscript output generated on the hpux box and push it through cups on the linux box I get expected results.

  • SAP printer issue using output method store in windows

    Hi,
    Here is my issue:
    I created a printer in SAP in t-code SPAD.  The host spool access method is C, direct operating system call. The host printer (windows printer) has an output method «store», which means that the printing request is stored in the printer and the user needs to release the printing job directly on the printer using a password.
    If we use printer LOCL_LOCAL, this works correctly, i.e. the printing job is sent in the printer memory and the user release it with his password
    If we use a printer with an access method C, the printing job bypass the output method store and the job is printed immediately.
    Any idea why the acces method C is not working for output method «store» in Windows?
    Thanks,
    Julien

    ideally it should work if the spool work process of the SAP System and the host spool system (operating system spooler) are on the same host. is this the case?
    check [http://help.sap.com/saphelp_nw70/helpdata/en/4f/9c033cff903105e10000000a114084/content.htm]

  • HP Officejet 6500 (E709n) wireless mobile printing issues using Wi-Fi...

    I have an HP Officejet 6500 (E709n series) that I can no longer print from my Android based device. I have the latest drivers installed on my Win-7 64 bit Premium edition and have flashed the most current firmware available on HP's site. There was a time not long ago where I downloaded and installed an HP app from the Android Market which allowed my mobile device to print to my wi-fi enabled and configured HP 6500. My phone crashed so I had to re-download and install apps. It seems HP ePrint Home&Biz app is the only option here and from what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to discontinue support for a printer hardly a year old?
    This question was solved.
    View Solution.

    Hello JayyTeee,
    I do apologize for the issue you are having.
    It sounds as though you are printing wirelessly from your Android phone on the same network as the printer.
    This is actually different from ePrint.
    The Home & Biz app is designed primarily to print on the same wireless network.
    If the app is not finding the printer, I would make sure the phone and printer are on the same network.
    If they are on the same network, then I would try uninstalling and reinstalling the Home & Biz app from the Android Market.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Willton invitations printing issues using HP 8600 Plus All in one

    Hi All,
    I really need help using HP8600 to print some Willton invitations ( card stock paper, 8.5 x 5.5 ).
    I tried everything to print right these invitations and I feel to fustrated: 
    1) I went to priting preferences and set-up to card-stock paper
    2) choosed paper size: statement 
    3)advanded settings: picked Print borderless  
    Everytime I pick these 2 options I get the following message: 
    "There are one or more conflicting settings.
    One of the conflicting setting is:
    * Borderless printing: Print borderless
    *Paper size: statement
    *Resolve all conflicts for me automatically
    *I will resolve the conflict myself"
    So whatever option from these 2 I choose I either can't print or I print with a border and I REALLY WANT THE BRODER to just dissapear. I also played with the paper size and try to choose a different one , but I don't have too many left that will not conflict with the borderless printing. 
    Please help me before I become a crazy bridezilla

    Hi,
    I afraid that borderless printing is not supported on the required media size.
    As you may find listed under Paper-handling specifications > Supported paper sizes, only A4, A5, B5, 4 x 8 inches, 6 x 8 inches and U.S. Government are supported for borderless printing:
    *These sizes are compatible for borderless printing
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&tmp_track_link=ot_faqs/top_issues/en_u...
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

    Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

    Thanks for the reply. I'll have a look at your solution.

  • Update was terminated when trying to issue print output using VL02N tcode

    Hi friends,
    I am getting follwing error when trying to issue print output using VL02N tcode:
    Error: Update was terminated.
    When seen in SM13 i saw following info for function module RV_MESSAGE_UPDATE,which was showing error:
    Error Info: MC 601: Object requested is currently locked by user RAMU.
    When seen in SM12,i don't find any lock by above user RAMU(which is my user id itself).
    I request please give me some inputs on how to avoid this error.
    Thanks & Regards
    Seshagiri

    Hi Nam,
    This probelm is becuase you are trying to enter a record for which primary key already exists in the table.
    The insertion you are doing with a set of values which already exist and sap is getting this error that the "Duplicate record during insertion". try to check your insertion values and through se16 check if they already exist in the table mkpf.
    To rectify the data or else change the table and add one more unique to the primary key.
    Abhishek Purwar
    http://abhishek.purwar.googlepages.com

  • Hello, I have installed a new Laserjet Pro M1217nfl using Wi-Fi. My laptop prints everything e-mails, Word documents etc. My iPad 3 (latest issue) only prints documents using Wi-Fi so has clearly recognised the printer. How can I prin e-mails using iPad 3

    Hello, I have installed a new Laserjet Pro M1217nfl using Wi-Fi. My laptop prints everything e-mails, Word documents etc. My iPad 3 (latest issue) only prints documents using Wi-Fi so has clearly recognised the printer. How can I print e-mails? Thanks.

    In the email you want to print, on the top right there is an arrow. Click that and an option should appear that says print. That should work. Have you already tried that?

  • I am having issues using AirPrint. Won't recognize my printer.

    Hello. I am using an Epson 730 which is labled as "AirPrint Compatible." However, the only way I can print from my iPad is by using a go-around app sucn as print jinni. Any suggestions?
    When I try to print from Pages it begins a search and concludes "No AirPrint printer found." I can print wirelessly from my MacBook Pro, and it prints fine using the print jinni software. I just thought AirPrint was supposed to make those work arounds needless.
    Any help would be appreciated. Thanks.

    Hi Revkevin and IPAD gurus,  Yes, I am getting the same error message "No airprint printer found" when trying to print a Pages Document with the HP 4500, a wireless printer that will print ok for my Dell computer.
    For a backup, I have loaded the HP 4500 into the Print Central app, but how do I get a Pages Document to print using Print Central? This is not working either.
    Please help!  Goal is paperless in 2012!  Thanks very much for your help!

  • Printing Issues with HP OfficeJet 100 and Windows 8.1

    We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

    Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
    I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
    I would like to make some suggestions that may help. Let me know how it goes!
    1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
    Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
    Try to install
    2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
    How to disable realtime scans
    Try the install
    3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
    Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
    Try the install
    Enjoy your Monday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Pdf printing issue in macbook pro

    hi everyone,
    since i got a macbook pro, i found this problem. it doesn't respond to command-P (printing) at all. i removed and downloaded the newest version of adobe reader, i reset printing system, updated the printer driver,.. i can't print. i use iMac to print pdf. what could i do to fix this? would it be hardware problem or software problem?
    thanks for reading it.

    I too have an issue w/ my Macbook Pro keyboard (2nd time since I've owned it) although this one isn't quite as severe as the one reported.
    I started noticing over the past couple of weeks that when I type, I start hearing this odd "click" sound every once in a while. As I started to pay more attention to it, it appears that every time I hit the letter 'E', it sounds like the plastic beneath the key is loose or breaking (?). They key itself feels loose and I'm worried that its going to pop off. (this has happened on my Dell Inspiron a few times and its been an annoying issue ever since as it regularly pops off now).
    Is this something covered under Applecare? (my previous keyboard issue was a couple of dead keys including the spacebar that required a new keyboard).
    Also (side question), when I go to the concierge page to setup a time to visit an Apple Genius, there's GUEST and MEMBER login. Is Member login for those who have Applecare? If so, then what would the member number be? The Applecare agreement # doesn't seem to take.
    Thanks,

  • HP ENVY 100 D410 Printing issues...

    I have an HP ENVY 100 that has recently started having printing issues.  We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed.  The problem seems to be somewhat random and the results are always the same.  When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer.  Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found.  To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem.  Has anyone had a similar problem?

    Hi Talon,
    That more liekly related to the software indeed, I would suggest trying the following steps:
    Reset the printing system as listed below:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
    Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
    If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
    Now try printing and follow for any difference.
    If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
    If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
    Download and isntall the latest Lion Software below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
    Once completing the installation click the Apple icon and install any available Software Update.
    Shlomi

  • Printing issue

    I just replaced my b/w cartridge which was working for about 10 copies and now trying to print a colored copy and while the color print is fine, the black ink is coming out blurry/smudged.     The screen indicates "Print cartridge problem  (Black) Refer to device documntatnion to troubleshoot"   I took out the cartridge, shook it, put it back in - no luck - help! Thanks

    Hi @LYNNHAAG , and welcome to the HP Forums!
    I see you're experiencing print issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
    How Do I Find My Model Number or Product Number?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Printing issue with DeskJet 6940

    About every 20 pages or so, printing in portrait mode, the printer does a form feed after printing about 1 1/2" of text. It happens intermittently, and there is no apparent logic or pattern.
    I have reinstalled the driver, changed the USB cord, but to no avail. My LaserJet CP3505 on the same computer does not exhibit this issue.
    Using Windows XP with SP 3, Dell Dimension 3150 with 3.25 GB ram. It also happened with earlier XP versions, so its not an operating system upgrade problem.
    It happens with B/W or color printing, always using 8 1/2 x 11 paper from the upper tray. It does not appear to happen when printing in two-sided mode.
    I don't know what to try next! Does anyone have an idea?

    I have an older HP non-wi-fi printer connected to my Apple Airport Express wireless router which includes a USB port. This makes the printer available with my wireless network which I've used for printing wirelessly with my former Apple PowerBook and now with my MacBook Pro for years. I'm now able to print from my iPhone and iPad as well.
    You need to have the printer connected to a wireless router for your wi-fi network, or purchase a printer that is wi-fi capable and if you do that you might as well purchase an AirPrint compatible printer which doesn't require a wi-fi printing app purchased from the app store.

  • Hp8600 b/W printing issue

    When I print or copy I SELECT black unless I need color. Today I need to copy very important materials to mail, I am disabled, cannot run to the store, and I can't copy because the yellow is empty. Why is the yellow toner empty if I am selecting black and why is the black toner still full? I am sitting right here selecting black in the copy setup for the print job.

    Hey @Nwad59,
    Welcome to the HP Support Forums!
    I understand that you're needing to copy in black. However, you're not able to do so as your yellow ink cartridge is empty in your HP Officejet Pro 8600 Plus e-All-in-One Printer. I would like to assist you with this today.
    When you perform a copy on your HP Officejet Pro 8600 Plus e-All-in-One Printer and choose 'black copy' the printer will only use black ink to perform the copy. Also, when you choose 'colour copy' the printer will only use colour ink to perform the copy. However, when you print from any device and choose black the printer will use colour ink to enrich the black when printing. Therefore, your colour ink levels may go down with black print jobs from your computer or other devices.
    You can adjust this setting on your computer to set the printer to 'use black ink only' when printing. Therefore, the colour ink will not be used unless you're specifically printing in colour. If you're using an Ipad to print from you can load the HP ePrint Home and Biz app : Getting Started with HP ePrint Mobile Apps and that should provide you with the ability to specify colour, black only or greyscale printing.
    Unfortunately at this time, because your printer is in a 'depleted yellow' error state, you will need to replace your yellow cartridge to continue using the printer. Even if you only want to perform black copies, the yellow will need to be replaced as your printer is in an error state at this time and will not perform any function until that error state is cleared.
    Please let me know if this information clears up any confusion about ink usage. Once you replace your yellow cartridge, should you have any issues setting the printer to 'black ink only' I will be more than happy to guide you through those steps. Best of luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Maybe you are looking for