Printing on thick envelopes on OJ 8500A

I am trying to print on thick envelopes on my OJ 8500A which can not "travel" the normal paper path.  There is a door on the back of the duplexer unit that looks like it should allow me to have the envelopes pass right through the back of the printer.  However, if I open it, the envelope still comes out the front of the printer.
Am I wrong about the purpose of the door on the duplexer or am I not doing something right?

@typewind 
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Similar Messages

  • How to print #9 (return) envelopes

    I have an HP officjet 8600 and am running Mac OSX 10.8. I am trying to accomplish the simple task of printing a return envelope. This is a totally common size envelope but it is not listed as one of the standard sizes within the HP settings.  I've created a document in word for mac that is the exact size of the envelope. When I go to print, whithin the print dialogue box I choose "page setup" then "custom" and I set the size to be the same as the word document. The printer brings in the envelope and then give me a "paper mismatch" error.
    After spending hours with HP tech support, I was told the printers do not have the ability to print custom size paper but I find this hard to believe.  Today I installed a recently released firmware update that I hoped would fix the problem but it has not.  Is there a work around for this problem????

    Hi,
    To create a customer paper size:
    Open the document you want to print.
    Do one of the following:
    Choose File > Page Setup. Choose Page Attributes from the Settings pop-up menu, and then choose Any Printer from the Format For pop-up menu. Choosing Any Printer ensures that your document can print on any printer that supports the paper size you select.
    If Page Setup is not available, choose File > Print. If the Print dialog contains only two pop-up menus and some buttons across the bottom, click the disclosure triangle beside the Printer pop-up menu.
    Choose Manage Custom Sizes from the Paper Size pop-up menu.
    Click the Add (+) button.
    Double-click the name of the paper size, and type Envelope 9.
    Enter size of the Envelope in the Paper Size and Printer Margins fields, and then click OK.
    I work for HP but my posts and replies are my own.
    Click the Kudos star as a way to say "thank you" for helpful posts.
    Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else .....

  • Adobe Reader 9.1 prints only #10 envelope size

    Every time I print a Adobe document the only size it lets me print is #10 envelope.  I have looked everywhere but I can't find an option to change the paper size. I have looked in all of the obvious places, but cant find the page set up option.  I have a mac operating system 10.5.6 printing to a canon pixima pro 9500.  Need someone with fresh eye to direct me in the right direction.
    Thank you.

    Have you tried changing the settings in File>Page setup?

  • Problem printing labels and envelopes from Address Book

    I am very frustrated by the impossibility, when printing labels or envelopes from Address Book, of including both an individual name and a company name on the label or envelope. The Address book will only print one or the other. When sending correspondence to a person in a large company or building, the correspondence will not get to that person with only the company name or the individual name. It shocks me that in all these years I have been a Mac user, Apple has never noticed and fixed this fundamental problem. I would now like to buy an Ipod or an Ipad, but I am reluctant because I do not want to have to sync my addresses to Apple's juvenile address book. Is there any solution to this?

    !http://i46.tinypic.com/2nvn6f.gif!
    "It shocks me that in all these years I have been a Mac user, Apple has never noticed and fixed this fundamental problem.
    Is there any solution to this?"
    Upgrade to Snow Leopard!
    Or check out the Mail & Address Book - Tiger Forums & ask if there is a work-a-round.
    !http://i50.tinypic.com/izvwo1.gif!

  • Printing on small envelopes

    My company needs to print on coin envelopes that measure 2-1/2 x 4-1/4 inches.  We print from 100-5000 at a time. Each envelope has unique information printed on it. We have been using labels but it requires too much labor.  Is there an HP Printer that can handle small envelopes like these?

    @typewind 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • Print on thick paper cp1025 nw Color

    Having problems printing on thick paper. How do I adjust the settings

    Hi @Lil2 ,
    I see that you are experiencing issues printing on thick paper and would like to know how to set the printer drivers.
    I would be happy to help you.
    The paper supported to use with this printer is: 60 to 176 g/m² (plain paper); up to 220 g/m² (glossy paper).
    This information was provided by the Data Sheet for the HP LASERJET PRO CP1020 COLOUR PRINTER SERIES.
    What paper type and weight are you using?
    What is the issue that you are having? (paper feed issue, smeared printing)
    I have provided a screen shot, (different model) for where the drop down would be to check for the different printer options. Select the Finishing menu or yours might show Media and Quality, to select the Media-type from the list.
    You can also save this setting as a Preset.
    Select the print settings that you want to save for reuse.
    In the Presets menu, click the Save As... option, and type a name for the preset.
    Click the OK button.
    Use printing presets:
    On the File menu, click the Print option.
    Select the driver.
    In the Presets menu, select the printing preset.
    Here is also a document for Resolving Print Quality Issues.
    If there is anything else I can help you with, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • CP1525 Cannot print Size #10 envelope from Tray #1 it always feeds from Tray #2

    Using Windows 7 and MS Word 2007 to print a size 10 envelop using manual feed from Tray#1
    I used the options for printing and selected Manual Feed Tray#1
    However the CP1525 just feeds a sheet of paper from Tray #2 !
    How to I force the printer to take whats' in Tray #1 ?

    I called HP Tech support and they had me try many settings.
    it did manage to print 1 envelope and I figured that the problem was solved.
    However HP Tech. Support said "don't jump for joy just yet" best try to print a second envelop.
    I tried a second envelop and it did not print it just tok a sheet fomr Tray #2  !
    On reflection HP Tech. support telling me not to jump for joy.... They must have known there is an issue with this printer. 
    I installed the HP driver onto a laptop and tried again, and got the same results.
    This printer or printer driver is broken. !
    Back to the store and get rid of it.

  • Printing on A7 Envelopes

    Does anyone know how to add printer settings to the print options.  I am trying to print an A7 Envelope..which is 5.25 x 7.25.  This option is not available and nothing in the list is close to it.

    @typewind 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • Where can I find my proxy address and the printer code on the HP officejet 8500A Plus

    where can I find my proxy address and the printer code on the HP officejet 8500A Plus

    Hi TanaS,
    I understand that you're trying to setup ePrint.  Most users when setting up ePrint do not require entering a proxy address. 
    Are you having trouble setting up ePrint?
    Are you getting an error message when you try to setup ePrint?

  • I'm trying to print a custom envelope fro address book and keep getting the message No Pages were selected from the document.

    I'm trying to print a custom envelope from Address book using one of my groups. I keep getting a No Pages were selected message. Anybody have any Ideas?

    Hello, I find that only entries with Home or Work filled in with an address will show.
    Might try right clicking on this link & saving Apple's Addy, then import this vCard, select it & see if it shows one envelope...
    http://web.fastermac.net/~bdaqua/AppleComputerInc.vcf

  • How can my CP1515n laserjet print on glassine envelopes

    Glassine envelopes jamming when trying to print - not sure if they are too light - I have tried different paper selections but can't seem to find the right one (if there is a right one!) Any ideas?

    Hi , I read your post and see that when trying to print on Glassine envelopes, they are causing a paper jam. I would like to help you.
    The recommended paper weight for envelopes is 24lb. Printer Specifications for HP Color LaserJet CP1514n, CP1515n and CP1518ni Printers. The Glassine Envelopes are translucent and acid free with a wax paper-like finish. Most likely they are not compatible with the printer. You could try setting the paper type to plain paper, to see if that makes a difference. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.   

  • Printing custom size envelopes under Yosemite

    Upgraded to Yosemite on MacPro.  HP8600 no longer prints custom size envelopes.  Seems like printer keeps expecting 11 inch long paper size even though the envelope is specified as 5.750 height.  Never had a problem before OS upgrade.  Need to print envelopes for Christmas cards.

    Hey @25172 ,
    Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
    I understand you are having issues when trying to print an envelope but the printer is trying to print on an 11' piece of paper. You used to be able to change the settings and it would work, now it simply isn't following your instruction.
    Have you done all the apple updates?
    Did you uninstall and reinstall the software for the printer since the update in OS?
    Are you experiencing any other issues when it comes to setting related tools with the printer software on 10.10?
    Look forward to hearing back from you! Have a great day.
    I worked for HP.

  • How do I take an address from a letter and print on an envelope

    How do I take an address from a letter and print on an envelope?
    Thank you

    Which word processor are you using? MS Word has en envelope wizard - I don't know about Pages...
    Clinton

  • Trying to print Christmas card envelopes

    I have a photosmart D7260 printer and am trying to print Christmas card envelopes, not a standard size, and Word allowed me to enter the size but the printer refuses to recognize it as the right size, says Mismatched size paper

    lisaps:
    The default paper size of the greeting card is 7" x 10". You need to be able to print a borderless 7 x 10 which is not supported by most printers. If you have a 3rd party editor, like Photoshop Elements, that can handle layers check out my Tutorial No. 8 for a method to print borderless cards.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • How do i print 6 x9 envelopes on my HP office jet 6500A plus?

    I am having a hard time printing 6 x9 envelopes to my printer.  I am doing a simple mail merge from excel to word and I have created a custom size document because I didn't see a template for a 6 x 9 envelope.  Help please

    Hi there @WalterBrown , welcome to the forums!
    I saw your post about how you are trying to print on 6 x 9 sized envelopes and are having some issues.
    I would like to know:
    Do you see the custom size while printing?
    Have you tried printing from another program to see if you are able to select 6 x 9?
    What other programs have you tried?
    Please let me know and we can take it from there
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Maybe you are looking for

  • How do I increase attachment file size in Wiki Server 3?

    I have just setup Wiki Server 3 on Lion - Got it working.  I am using it for a community Video Library and manu of the files are between 1 to 3 gb.  I was able to attach video files as large at 500MB, but no larger.  I found a few poists discussing u

  • Error code -50 when downloading music

    I keep getting an error code -50 when I download music..it happens sporatically, about every third song I attempt to download. I have sent endless emails to suport..and no one has an answer--i've done the diagnostics and sent them to support--disable

  • Varchar Type column value  too large  ERROR (ORA-12899)

    Hi, I'm using Build *"ODI_11.1.1.3.0_GENERIC_100623.1635"* I'm trying to move data from SQL SERVER 2005 to Oracle DB 11.2. Integration Knowledge Module is : IKM SQL INCREMENTAL UPDATE Loading Knowledge Module : LKM SQL TO ORACLE The problem is in VAR

  • 11g R2 Remote External Job Setup

    Have followed all of the instructions in the guide for remote external jobs. Running into the following error when trying to register a remote agent with the database: ./schagent -registerdatabase atlantic 16021 Agent Registration Password ? ********

  • Source Code Longer Than Table --Dump. Wht to do?

    Hi All, I have created a Z-subrouitne pool and coded print program with Entry rountines for smartforms in it. When I tried to maintian the output control, stating the name of program and entry rountine of it, it is throwing dump while saving. it is s