Problem Activating Itunes U site

-- Link states page forbidden.
Site domain is sersd.org, any help appreciated!

The activation email is sent to whomever is listed in the iTunes U enrollment as the the program manager and we sometimes see activation failures when an activation email is forwarded. Email systems can at times add characters to the end of the activation URL which changes the URL and causes activation failure. If the program manager decides to pass iTunes U site activation duties to another individual, it may be helpful to copy/paste the activation url into the email separately.
-Thanks

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Is there a problem w/itunes store site? after input my cr.card info, i was told that it cannot verify my address, which is correct, what's wrong with the edit the billing info screen?

What is wrong with the edit biling info screen. it cannot verify my address. i triple check my address info
and it is correct.

Use the email form > Apple - Support - iTunes Store - Contact Us

Itunes show we are experiencing a problem activating your iphone

itunes show we are experiencing a problem activating your iphone after update to 4.2.1 from 4.0
iphone 3gs

No, the answer of an agent will contact me is not suffice. I want to change the service at my convenience. I DO NOT want to WAIT and TALK to an agent everytime I need to make a change. Why do you put the function on the web site when it clearly does not work?

Similar problem to several others - cannot access iTunes U site

I believe I need to have my iTunes U site reset based on what I have read in over posts. Here is our site url with the debug code. https://deimos.apple.com/WebObjects/Core.woa/Browse/siue.edu/mkf437
Any help would be appreciated.
Thanks.
MacBookPro Mac OS X (10.4.7)
MacBookPro Mac OS X (10.4.7)

You can not access your site directly. You must go through and authorization/authentication process first. This is what the transfer script does.
Please see Chapter 2 at http://images.apple.com/support/itunesu/docs/iTunes_U_AdminChapter2.pdf
and the example transfer scripts at http://support.apple.com/itunes_u.
You may need to get assistance from you IT department to write and/or host this script.

I have not received further instructions for activating my school's iTunes U site

The message reads:
"We have accepted your executed iTunes U service agreement. The project manager listed in your iTunes U application has received further instructions to activate your iTunes U site.
For information on getting started with iTunes U Public Site Manager, you can review our admin guide
You can view and download your executed service agreement at any time by returning to our enrollment form
and signing in using your Apple ID. "
1. I am the project manager and I have not received further instructions.
2. The link "our enrollment form" just takes me back to square one....asking me to fill another application out
3. Help me activate our iTunes U site please
Thanks!

Can you send an email to [email protected] with your name and your institutions name and we can followup offline.
-Thanks

I have a problem when iTunes card insert the card number comes message the code you entered has not been properly activated

I have a problem when iTunes card insert the card number comes message the code you entered has not been properly activated

Is the store that you bought it from close so that you could try going back to them and ask them to activate the card properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Trouble establishing iTunes U site

I attempted a few weeks ago to set up our iTunes U site and have just gotten back to it. I am not certain if I answered "Yes" or "No" when prompted to create our site, but now I cannot access the link emailed to me from Apple (Message: "The iTunes U site for the domain gardner-webb.edu is already activated."), and the transfer information I saved is presenting problems (leaving me to guess I may have said "no" and do not have the correct transfer info). This link (https://deimos.apple.com/WebObjects/Core.woa/Browse/gardner-webb.edu) opens itunes but gives me connection error messages. Our debug suffix is /txj555.
I have read through other similar posts but have not gotten enough information to forge ahead. Can someone please check us out to see if we are OK up to this point (before proceeding to Chp 2 of the Admin guide) or if we have done something wrong. Thanks! Didi
Windows XP Pro

It sounds like you have not created your transfer script. Please see the Chapter 2 documentation and example scripts at http://www.apple.com/support/itunes_u. Also you might find the FAQ at the top of http://discussions.apple.com/forum.jspa?forumID=1175&start=0 helpful.
I'm also going to lock this topic. This is just a house keeping measure to keep the threads on topics and short.

Problems with Itunes New Version?

Problems with Itunes New Version?
Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

ITunes U Site Manager log in error

Hello,
Some contributors to Public iTunes U courses/collections in our institution cannot sign in to the iTunes U Site Manager for the last couple of days:
https://sitemanager.itunes.apple.com/WebObjects/DZStudio.woa/wa/SignIn
They get this message: "We're sorry, iTunes Site Manager encountered an error"
We all use iMac or Macbook Pros.
As an iTunes U admin, however, I can log in without any problems.
Has anyone else encountered this problem. Does anyone know what is going on here?
I plan to send iTunes U Support an email about this issue as well.
Thanks.
Q. Wang
https://itunes.apple.com/us/institution/harrisburg-area-community/id424622079

You are welcome, WonderProfessor.
Updating iTunes may not be the reason at all. It could very well be the Support Team has fixed the problem, which i think is the case.
Also, I learned i should report EACH problem to iTunes U Support Team using its Report Form:
https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html
I used the Report Form a couple of months ago to report a different problem. One tech support person responsded and I have been emailing to that individual via email about a few more issues since then. This, however, is NOT a good practice. Reporting each problem using the report form will help the iTunes Support Team to prioritize the work based on urgency.
Anyway, I am releaved it is working now. Thank you. And thanks to the iTunes U Support Team and iTunes U Editors.
Q. Wang

Possible video problems in iTunes 8.1 [no grid or cover flow views]

I had posted this problem under iTunes, but mentors there suggested instead I connect it to a video problem
*"...my video drivers or other related problems I've had over the last two months with the iPhoto...*
*Ah, didn't know about that. Try re-posting it as a video problem in one of the other forums. It begins to look less like an iTunes problem."*
So, the problem is that I cannot get any other view in iTunes other than LIST. The grid view is completely non functional and is grayed out. The cover flow only shows as a black screen without any logo (such as the familiar music symbol). I never had this problem in iTunes until I upgraded to 8.1.
It is curious that when I select tunes from my **own playlists*, the grid view appears both in the "view choices" and its respective icon is NOT grayed out. That does not happen when I select genious playlist: then the icon is grayed out and there is a grayed out "View choice" in the pull down menu. The same problem exists in my own playlists whenever I select cover flow, however. It is always black without any images or logos displayed. It's an active choice in the pull down menu, and you can click on its icon...but nothing appears.
Message was edited by: Bronco 01
Message was edited by: Bronco 01

Carolyn Samit wrote:
HI Bronco,
Go here and make sure your Mac meets the minimum requirements for iTunes 8.1
http://www.apple.com/itunes/download/ <--- left side of the page</div>
*Macintosh Hardware*
*Mac computer with an Intel, PowerPC G5, G4, or G3 processor*
*Screen resolution of 1024x768 or greater*
*Playing videos purchased on the iTunes Store requires a Mac computer with an Intel, PowerPC G5 or _1.0GHz PowerPC G4 or faster processor_*
*Playing HD-quality videos purchased on the iTunes Store requires a 2.0GHz Intel Core 2 Duo or faster processor*
*512MB of RAM; 1GB is required to play HD-quality videos*
*Playing videos also requires at least 16MB of video RAM*
*A broadband Internet connection is required to use the iTunes Store*
*Macintosh Software*
*Mac OS X version 10.4.10 or later*
*QuickTime 7.5.5 or later*
*200MB of available disk space*
As best I can tell, my iMac meets all criteria. However, it is not clear to me that it meets the criteria for playing videos (processor speed). I can't tell what this processor speed is; where do I discover that? Under "About this Mac," it says I have *_512 MB SDRAM_*; is that the answer that denies this functionality?
*"The grid view is completely non functional and is grayed out. The cover flow only shows as a black screen without any logo (such as the familiar music symbol)."* Your video card may not support cover flow.
Carolyn
Perhaps, but this is not obvious to me. As I posted earlier, iTunes demonstrated cover flow capability in its prior version. Did it change once 8.1 and now 8.1.1 came out?
Message was edited by: Bronco 01

Activating itunes match kills my network

activating itunes match consistently brings my 15mb internet connection to a crawl. Packet loss etc.. kill itunes and my overall connection goes back to 15 mb. While iTunes Match is running and doing its thing connection is like 1 or 2mb and packet loss. This is a consistent repeatable problem.

You haven't said if the first iTunes Match session on your computer has been completed. If it has not, then it's possible that's contributing to your troubles.
Even if it is not, the first suggestion I have is to go to the settings on your Music app and toggle the new setting that appears once you have match enabled. Set it so show only the songs that are on your iPod Touch. By default it will show you what is in the cloud, plus what is local on the iPod Touch. So long as that music got on the iPod Touch from the computer you are using for iTunes Match, it should all still be there.
You may also want to power off the iPod Touch, wait a minute and power it back up.
If you want to submit feedback to Apple, you can do it at this link.
http://www.apple.com/feedback/itunesapp.html
I should have added that if you haven't had a chance to read up on how iTunes Match works, you can learn a lot at this link. Be sure to check out the viewo at the top of the page. Also the page has links to a lot of knowledge base documents, including some that deal specifically with iOS devices.
http://www.apple.com/itunes/itunes-match/
Message was edited by: JiminMissouri

*Problems uninstalling itunes/quicktime after using windows install cleanup

I was having problems installing itunes/quicktime 7.6. Everytime I tried to install it it would say that it does not have a valid digital signiture. So one of the suggestions I saw on this forum was to install windows install cleanup and use it on itunes and quicktime. So I did but all it did is mess up my old itunes/quicktime. Now when I go to try and uninstall itunes and quicktime from the add and remove programs in the control pannel it does not even show itunes or quicktime in my program list. Any suggestions??

Ok, Update. I was able to remove itunes and quicktime manually after going into my windows task manager and to the processes tab and ended all processes involving itunes, apple, or quicktime. So now when I install itunes/quicktimes via apples site when it gets to the end it just disapears and nothing happens. I searched to see if it installed anything and it didn't, didn't even give me any reasons why. Can anyone help me with this?? It would help me a ton!

ITunes (10.5.2.11) locks up when trying to download from iTunes U site Madingley Lectures.

iTunes (10.5.2.11) locks up when trying to download from iTunes U site Madingley Lectures. The problem is repeatable on two different PCs running the same version of iTunes. I never previously had problems downloading presentations from this site. Any ideas?
Both PCs are running Windows 7 fully up to date with patches.
Paul

Duncan,
I successfully downloaded the latest edition by going to the Store area. It took around 10 minutes. iTunes behaved fine and indicated the progress of the download.
However when I try to download another lecture via the iTunes U option within iTunes, the software freezes.
There is no progress bar and I can't change focus within iTunes. The only option I have is to kill the process from the Task Manager.
The lockup occurs almost immediately after I click on the Get button.
In previous months the downloads worked fine.
Thanks for your assistance

Where is Power Search on the Itunes Store site? I can no longer find it.

Where is Power Search on the Itunes Store site? I can no longer find it.

Sharing an app does not give a copy of the app to anybody else, you will only be sharing an image of the app.
It's possible that the developers of those apps have temporarily (e.g. if there is a problem with them or they are putting an updated version in the store) or permanently removed them from the store. Any links that the developer's have on their website should take you to the store, that is the only place that you can download apps for iOS devices.
You could try contacting the developers and see if they are planning on putting their apps back in the store, until if/when they do then your friends won't be able to download them (and you won't be able to redownload them, so if you haven't already done so you may want to copy the app to your computer's iTunes library).

HT1711 When I am in the iTunes store site and listening to samples of music the songs stop playing after 12 seconds. Does anyone know a way to get it to play the full one and one half minutes?

When I am in the iTunes store site and listening to samples of music the songs stop playing after 12 seconds. Does anyone know a way to get it to play the full one and one half minutes?

I have a similar problem with at least two songs that I know of, one is an iTunes download (encrypted) the other was imported from a CD using iTunes (no encryption). Both songs play 2-3 seconds then immediately go to the next song. The "weird" thing -- I plugged my iPod into my new MacBook which has no songs other than what are on my iPod (i.e., not playing the song from another source) and both songs play fine. Unplug the iPod from the computer, plug in headphones and the songs skip again.
I've gone through the 5 R's as well, with no luck.

Problem Activating Itunes U site

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