Problem downloading Light 5 for mac.

I purchased Lightroom 5 for the Mac in English and received the emails. Following the direction I reached the download section and found my order with the serial number as well as two othe Lightroom 5 products; one for WIN in "multiple languages" and one for Mac in "multiple languages". The latter two I can download but next to my serial number it says "not applicable".
Any help?

Try http://forums.adobe.com/thread/1251969

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Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

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