Problem for prompt playback after uploading - IPCCX 5.0 HA

Hi,
We have a IPCCX5.0 HA. I am using the prompt upload function of CRS script to upload the prompt recorded by user.
1.When IVR1 is master IVR2 slave user can upload and play back the prompt for prompt repository.
2.We reboot the server IVR1 so that
when IVR2 is master IVR1 slave user can still upload and play back the prompt for prompt repository.
3.Instead of 2, after 1.
We shutdown IVR1 server IVR2 is master. But now we upload the prompt we can see it in IVR2 server prompt repository,  but can't find in c:\programfiles\wavvaid\prompt\en_us directory and can't play back either using "prompt function" from another script.
>> But when we now reboot IVR2 server with IVR1 still down, we can see the prompt in c:\programfiles\wavvaid\prompt\en_us as well as play the prompt.
Question: Is it a must we have two servers one as master other as slave(available) at all times for the prompt to play back.
Do we expect IPCCX to give these issues, if the master is shutdown(powered off) and slave take over as master role?
Can somebody suggest what is wrong. The customer expects all functionality to when when either server is up.
Thanks

Hi
You should always be able to play back and retrieve things from the respository when a server is down.
Take a look in System/Control Center, then click on 'Component Activation' to the right. Ensure that all the services are activated on both HA nodes..
If they are all activated, then take a look under System/Datastore Control Center, and click on each of the repositories to see whether you have any replication problems listed.
It sounds to me like the repository data store may not be activated or properly working on one node..
Aaron
Please rate helpful posts..

Similar Messages

  • Problem with RT playback after Upgrade

    After being astonished at the speed of delivery of the upgrade to 3.5 - 18 hours from online order to delivery in another country, I have an immediate problem after installation from FCE HD 3.0
    I started by opening an existing Project only to find there is no playback image in the canvas - just the "unrendered" caption.
    I then opened a new Project and imported a clip from a Capture folder and on putting it into the timeline there was again no playback as before.
    I have checked the RT button and it displays all the new features, but they are all greyed out except for "Play base layer only". There is a continuous red render bar in the timeline. When I tried a composited sequence it did just playback V1.
    I have just checked the Effects menu and I cant see any that are in bold to signify they are playable in real-time.
    I have had a cursory look at the FCE System Settings and User Preferences but I cant see anything that has changed.
    It is late at night and I may be very stupid. Can anyone help? Thanks.
    Freesh

    Thanks for the advice Tom.
    I left everything untouched overnight and received your Reply this morning. I checked other sources for Trashing the Preferences to make sure I would follow the best procedures.
    When I went back to the open programme I saw that the Render bars were now Green!
    It seems it has rectified the problem without my interference or Trashing the Prefs. Who knows - one of those weird scenarios. I closed FCE and re-opened with no problems, so now am much happier.
    I must say that the enclosed Instruction Leaflets with the Installations discs and the DVD Tutorial are a vast improvement on previous versions. I think the Tutorials will be a real visual help for users who are coming to FCE for the first time. They are not very detailed but allow a good overview of the potential within the software.
    Thanks again for the quick reply.

  • Performance problem for mass transactions after upgrade from 4.7 to ECC6.0

    Hi All,
    After upgrade from 4.7 to ECC 6.0 (IS-U), mass transactions such as FPY1, FPVA, FP04M are taking very long time to complete. for example, before upgrade the jobs sceduled for FPVA transaction take around 5k-6k seconds. Whereas after upgrade the jobs for FPVA with the same variant takes around 9k-10k seconds. I am unable to figure out the cause for exponential increase in the duration of several mass-jobs (after the upgrade). Are there any SAP notes or do we need to do any customizing setting to solve this problem? Does anyone face this kind of problem?
    Thanks in advance
    Taj

    Hi,
    This is normal after upgrade to 6.0, I have faced the same in all upgrades I've done and some others that I have involved also. If you did not requests and going live upgrade check I strongly recomend to schedule an Early Watch Check to minimize the impact. Times won´t be the same but can be very close if the system is tuned well. We have tuned systems that now run with good performance after this services.

  • No visual indicator for audio playback, after waking computer from sleep

    I am using iTunes 11.1.3 on Lion 10.7.5.
    After my computer has been asleep and I wake it, I get no visual indicator for a song playing In the big square in the top middle of the window). There's only the Apple logo, as if no song was playing.
    Relaunching iTunes fixes the problem, but then it appears after the computer has been asleep again.
    Screenshot of a song playing, with no indication of this in the top square

    That Did The Trick...
    Putting Airport Service First, and the putting My Network First on the list.
    Airport Service WAS NOT the first. That Was Bluetooth.
    Computer Sleept and Woke Up... And Voila... Network in a Second.
    !!! Thanks Guys !!!

  • Problems with movie playback after iTunes update

    Recently updated iTunes to 11.1.1.11 and now my Disney movies won't play - the audio keeps dropping out. Any help?

    Do you have a KVM switch to share your monitor between your Mac and your PC? I was getting this problem when I got one of these so my new Mac could share my monitor etc with my old one but found a way round it. In System Preferences -> Displays, tick the 'Show displays in menu bar' box. Then click on 'Detect displays' from the drop down menu. The screen will go blue for a moment and the computer will recognise the monitor for what it is.
    Mac Mini 1.4GHz G4, PowerMac 450MHz G4, both   Mac OS X (10.4.6)   Airport Express

  • Apple id problem for activate iphone after restored !!

    hi
    I bought an used iPhone . i restord iphone to ios 7.0.4 . but after , this want apple id for activate . I cant reach the former owner for id detiles
    Is there another way? please help me ...

    Apple doesn't do support by email. All the available contact information can be found by using the Contact Us link at the bottom right of every page on these forums. It sounds as if you may need to make a long distance call.

  • Headset jack problem for iPhone 4 after iOS 6 update

    Everything was going well
    iOS 6 released and I updated my iPhone 4 from 5.1.1 to 6.0
    My headset right bud was only working for all the sounds, but only for FaceTime both the buds were working
    Already Apple discriminated my phone now again this problem is making me crazy
    Can anyone help me out

    Sorry, but there is no Siri for the iPhone 4:
    iOS 6- Which software features does my iPhone, iPad or iPod touch support?

  • I've seen other posts about the sound problems for lion but after putting headphones in or speakers. my volume is not working for anything online.

    my itunes music comes through the speakers but things on youtube or anything online doesnt work. i can hear my volume go up and down but as of sound for videos or chatting nothing comes out. ive had this macbook for about 5 weeks now. and i havent dropped it or anything. i just want to listen and i cant figure it out. plz help me someone.

    Make an appointment at the Genius bar at the Apple store.
    Ciao.

  • Problem in Getting Long Text After uploading LT using CREATE_TEXT in CORS

    Hi Gurus,
    i am uploading long text for Reason for cancellation in CORS Transaction through CREATE_TEXT.
    after uploading this text by using this FM CREATE_TEXT i am seeing the long text what ever i uploaded through CREATE_TEXT , i am unable to see first 40 characters of that long text.
    if anybody faced this problem earlier please guide me to resolve this problem.
    Thanks & Regards
    Venkata Ramesh J

    Hi,
    can you please check this link
    Replacing the text created in create_text
    Thanks
    durga.K

  • WRT610N v1 Problem after uploading wrong firmware

    Hello
    I thought to upgrade my WRT610 wireless modem with the latest image. Unfortunately I believe I had a version2, and download the latest firmware of this version.
    After uploading the firmware it doesn't pop-up with a screen that the image was successful and after waiting 30 min. I reboot the router.
    Now the router initialization fails (power light is flashing) and I find out that I have a WRT610 version 1 router.
    Reset to factory default with pushing the reset button for 30 sec and turn off the power for the same amount of time doesn't solve the problem. I can't access the GUI to configure the modem. I can ping the default ip-address 192.168.1.1.
    Can somebody inform me if it's possible to access this modem in ROM-mode with telnet or ssh to uploade the correct firmware via ftp? Such a the big brother Cisco routers?
    Thanks
    Regards Ronald

    Upgrading router's firmware with wrong version can damage the router.As the Power light blinking on the router,
    You may try upgrading the router's firmware using TFTP utility....Download 44.3 KB the tftp utility and save it on the dekstop....
    Follow these steps to upgrade the firmware on the device : -
    Double click the TFTP.exe file and click run.
    For Server- Enter the IP Address of the router that you assigned.  By default, the router is 192.168.1.1...
    For Password- Enter the password you assigned the router. By default, the router's password is admin.
    For File- Click the triple ??? button and browse for the .bin firmware file...
    Click Upgrade button to start upgrading.  A progress bar should show up to show the
    progress.
    Once the Upgrade is done press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router if the power light stable....if the power light still kept blinking then router will not work

  • [svn:osmf:] 15563: Media still playing for parallel elements after Playback error.

    Revision: 15563
    Revision: 15563
    Author:   [email protected]
    Date:     2010-04-19 12:34:19 -0700 (Mon, 19 Apr 2010)
    Log Message:
    Media still playing for parallel elements after Playback error. FM-612.
    Ticket Links:
        http://bugs.adobe.com/jira/browse/FM-612
    Modified Paths:
        osmf/trunk/framework/OSMF/org/osmf/media/MediaPlayer.as

    Alright, well I figured it out at last.  In case anyone has the same problem I was missing a perl script.  I believe it's only needed when you're running a frontend separate from the backend.
    pacman -S perl-crypt-ssleay
    Last edited by luciferin (2007-08-21 19:22:02)

  • Have Operating System 10.6.8, Mail Program 4.6.  How can I prevent the next email in the que from automatically opening after I act on the previous email ? It creates big organizational problems for me. My computer changes this mode from self opening to m

    Have Operating System 10.6.8, Mail Program 4.6.
    How can I prevent the next email in the que from automatically opening after I act on the previous email ? It creates big organizational problems for me. My computer changes this mode from self opening to manually opening every few month with no ? action from me.
    Help

    Have Operating System 10.6.8, Mail Program 4.6.
    How can I prevent the next email in the que from automatically opening after I act on the previous email ? It creates big organizational problems for me. My computer changes this mode from self opening to manually opening every few month with no ? action from me.
    Help

  • Phone asked for voicemail password after update to iOS5. I pushed cancel bc I didn't know it. Now I now it but the screen just says set-up. How do I get the prompt to appear again?

    Phone asked for voicemail password after update to iOS5. I pushed cancel bc I didn't know it. Now I now it but the screen just says set-up. How do I get the prompt to appear again?

    usaspirit88 wrote:
    Phone asked for voicemail password after update to iOS5. I pushed cancel bc I didn't know it. Now I now it but the screen just says set-up. How do I get the prompt to appear again?
    Try typing in your 10 didget cell number. Restart iPhone to get the prompt again.

  • I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.

    I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.

    Just go back in photoshop and use the Slice Select tool, then just click and select the slice and hit delete - if you're not sure which one is the active slice just right click and find the one that has the Delete Slice option.
    It's possible you either added the slices by accident or if you received it from someone they just had the slices hidden. For the future, you can go to View > Show > Slices to display (or hide) slices.

  • My zero Key isn't working after waking from sleep mode. This is a real problem for me because my password contains a zero

    My zero Key isn't working after waking from sleep mode. This is a real problem for me because my password contains a zero.  I don't recall spilling anything or jamming it just that it worked before I closed the computer and wasn't after I woke it up.
    I would like to fix the key but if that's not possible right away , Is there a way to reset my password without being able to type with a key thats in it?

    Start by swapping the keyboard. You don't need to spend a fortune, and handy to have spare. USB cables can be bad even new.
    When I had some problems Apple wanted to blame the mouse, keyboard, cable, but in the end I found
    A. run Disk Warrior
    B. Corrupt pref or conflict with version of Hardware Monitor and other background tasks

Maybe you are looking for