Problem hotdesking regular session but kiosk mode works fine. Why ?

I have Sun Ray Server 4.2 on RHEL5.
I have the users smart cards configured to use kiosk mode which gives them a Windows desktop via Citrix.
As an admin I have a smart card which is configured to use the regular session which provides the Linux desktop.
Smart cards which are configured to use the kiosk mode, i.e. Citrix, can hotdesk without any problems but any smart cards which are configured to use the regular mode do not work. When you try moving to a new DTU (Sun Ray 2FS client) the connection screen shows it as connected and then a second later it disconnects. It then reconnects a second later and then another second later it disconnects again. This continues for ever. Even if you try re-inserting the smart card in the original DTU the session was started on it does the same connect, disconnect, reconnect, disconnect, etc, etc. All I can then do is to go back to the server and kill the session.
This is a major problem as I want to configure a MultiHead Group and to do this I need to plug the same smart card in to each of the DTU's that will form the group.
Any ideas how I can rectify this would be appreciated.
Regards,
Mark.

The described behavior indicates that the 'Sun Ray Session Lock' login dialog fails to start.
Please check, if you have installed all the [documented prerequisites|http://wikis.sun.com/display/SRSS4dot2/Additional+Software+Requirements] for SRSS, in particular the openmotif22 package (32-bit version!). You can also try 'ldd /opt/SUNWut/lib/loginGUI' to directly check for missing libraries.
If you can't get the loginGUI to work, you can also disable session access protection on hotdesking: check the 'Direct Session Access Allowed' checkbox on the Advanved/Policy page of the Admin GUI or use the -D option with utpolicy. Beware that this reduces session security on hotdesking (for both kiosk and non-kiosk sessions) significantly.

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